Uh ... I now know that my prior decision was wise. A chain restaurant that has containers of uh food waiting to be scooped into the next pedestrian shuffling by (I watched and there appears to be a Chipotle Shuffle although background music would be nice!). This was my first sampling of the well advertised "Mexican Grill's" "prepared on site" meals and well ... it was not very tasty actually it was disappointing which considering the fact that I had limited hopes for a good meal says it all. The restaurant was not very clean and the workers looked more like folks not interested in doing anything to clean up. Stick to local restaurants rather than chains. read more

We order from her occasionally, we enjoy the food, it consistently well prepared, tastes good. Little pricey especially when using door dash (best if you pick it up yourself, saves a big chuck of change. read more

Why does everything look so dry out??? While the lady did give me fresh Brown Rice bc I asked if any more other wise they would've gave me the bottom barrel , just over priced. 10$ for everything I got which was mainly veggies because clearly the Chicken was no where to be found . 1 scoop (5 piece) nope should've went with Chinese or anything else. Not worth it. 2.3 out of 5 also I don't understand how you say everything is made fresh when everything looks like it's been sitting in a trey for hours (browning) Also PSA, don't bother responding directly to their site from the company rep name Alex or whoever they don't do nothing about beside email you saying sorry. Just save your time. read more

What a hot mess!!!! Walked in 645 last Saturday evening. Looked like 5 or 6 people on line to order. NO ONE was eating at the tables. Upon entering to the right to get on line we passed garbage overflowing out of the bins and all over the floor. The eating area was dingy- poorly lit. The floor is not uniformly finished with random patches - looking like renovations were never finished- or never attempted. The table area was consistently dirty - cheese and other unidentifiable food strewn across the tables, seats and floors. I wonder what the food prep area looks like? We didn't want to get close enough to find out. We looked at each other, turned around and walked out. Never ordered anything so this review isn't about the food. From the parking lot we ordered burritos from FINS and picked it up on way home. They were delicious!! read more

I ate inside of this Chipotle just prior to an average dinner time and I was motivated to write this review based on the freshness and portion size. Both were examples of what Chipotle should be: bins constantly being replenished, proper scoops. Combined with efficient service, this tempted me to go all-out during perhaps my third time ever at a Chipotle opting for not only double chicken but also guacamole. I did go in intending to spend $11 as I typically look for value in counter service, so this pushed my total up to $18-not that I have any regrets. Chipotle as a whole could be slightly more affordable to be a reliable option for healthy food, but that's neither here nor there. The store was decently clean, and doesn't feel as claustrophobic as other locations I've seen. I like the assortment of drinks/juices available, which I'm sure are at every store. All-in-all as a Chipotle, this is a location that's operating properly with no complaints on my end. read more

OUT OF QUESIDILLAS. workers very rude. NO BEANS. workers looked angry and not wanting to be there. food was lowkey bad.

Every time I go the bathrooms, tables, and condiment counters are dirty. Not only that, I've order online multiple times and they explode my tacos with sour cream that it's not eatable. This is the 3rd time they've done it and I've specifically requested LIGHT SOUR CREAM. I gave them 3 chances, and that's it. I highly NOT recommend going to this chipotle, or frankly any as I have similar experiences. I don't even write reviews of places, it truly has been terrible. read more

The facility was dirty. garbage overflowing when you first walk in & garbage on floor behind the counter. Although I appreciate the heavy serving, the meal was extremely salty so I couldn't even enjoy it. read more

usually excellent but last Steak Burrito was mostly rice. complained but no response. won't be back. read more

Chipotle Mexican Grill - Where's the beef - Mexican Near Me - Brick, New Jersey

Wow! This place is run by teenagers! There is no authority figure or training. The garbage are always full. The tables are too dirty dirty to sit at and the bathroom is gross. I looked into the kitchen and dirty utensils. Knives working stations were atrocious. I don't usually write reviews but either get a good manager or shut it down. Disappointed. However, workers are polite. Bye. read more

Employees were EXTREMELY hostile in line. One man screamed at my friend because he didn't hear her say if she wanted steak or chicken, which she CLEARLY stated. Then, the female employee at the register belittled a customer who chose to put soda in their water cup. All it took was a little "please don't do that sir. " yet instead she hollered "UH UH UH THAT'S NOT WATER, YOU CAN BUY A SODA CUP IF THAT'S WHAT YOU WANT!" Even her fellow employees rolled their eyes. She then went on to say that she would never give out another water cup, which I am firstly certain is against the law in this state. On top of this discriminatory experience, they were out of black beans. My homosexual friend was so disgusted by this behavior, that he couldn't even gobble down his CHICKEN burrito. They may have been out of beans, but they were NOT out of attitude today. read more

ordered pickup and this is what they prepared?? very inconsistent here always 0/5. Unacceptable read more

Chipotle Mexican Grill - small ass burrito - Mexican Near Me - Brick, New Jersey

I went into this Chipotle tonight and it added to my previous disappointments with this restaurant. In the past I have felt a stomach ache the day after I ate here and wondered if it was this food. But, it doesn't happen all the time so not sure and I kept coming back. Tonight I got two bowls, one vegan and one chicken, and told the girl I wanted two guacamoles. I got home about an hour later and there was only one guacamole in the bag. I reluctantly went back to the restaurant and asked for my other guacamole. The cashier told me that I actually didn't get charged for the guacamole at all and she didn't realize it before. I said well it doesn't matter, I thought I was charged for it and came all the way back here (I don't live in that area). I expected the customer service to be "the customer is always right" but instead she started arguing with me that I should have paid anyway. Then, she wanted to charge me. I told her she should just give me the guacamole since I came all the way back. She said, "That's not how capitalism works". Well, that is not how customer service works. I usually write nice reviews but when I had the cashier and manager telling me how wrong I was, that is not acceptable. And I did pay the $3 for the guacamole because Chipotle always has good guacamole. The one star is for the awesome guacamole. And yes, like the other negative reviews say, it is always messy looking in this restaurant. read more

I've always had a very pleasant experience at this Chipotle and I go here at least weekly. My orders made on the app are almost always ready when I walk in the door and the portions are generous. Never had any uh gastrointestinal issues of any kind. My only complaint: BRING BACK THE BRISKET! read more

I came here recently with the family. I couldn't believe how bad the food tasted. The rice had clumps of salt in it. My daughter said, "dad, the rice tastes bitter!". My rice tasted just as bad. And the chips were not edible. Worst part was that no one would do anything about it. So I don't think the service can be considered great! The atmosphere is typical of this chain. Tables needed to be cleaned and trash emptied. For the value, I'm a hard pass on this location. If you're considering fast food, drive down the road to Chick Fila read more

I love chipotle... at other locations ! Worst experience at a chipotle ever tonight. The list of issues tonight: 1. No chicken - attendant told us to wait 4 minutes. Came back 4 minutes later ..... the grill is broken? 2. No top for the burrito bowl ? I have been to a several chipotles and either if you are staying or going always a top to keep the food warm 3. Every single table was a mess. Left over crumbs from previous customers. Wrappers, cheese droppings , etc. 4. When I finally clean off my table ... go to the vending machine for some ice for my soda ... no ice in the vending machine 5. Chips- there was 12 chips in the bag not even a quarter full? 6. Over flowing garbage .. people utilizing recycling for the garbage . DISGUSTING do better read more

Went in to the Chambers Bridge Rd. location this afternoon. Waited patiently in line, ordered, and when I finally made it up to pay, the cashier said, "it's cash only, our computers are down." I asked her if it was written somewhere, but she didn't answer me. I stated that I didn't have any cash on me, and she just responded with an "oh". I understand computers go down, and things happen, but the customer service is not servicing over there. A manager should have definitely put up a sign, or made an announcement to everyone in line before customers waited and ordered. Additionally, I've been to this location a few times and the dining room has always been a mess. read more

I've been going to this chipotle for over 7 years now and this is the worst it's ever been. Each year the quality of this restaurant goes down and it's so sad to see the state its currently in. The food is always undercooked, old, stale or has been sitting out for way too long so it's dry and cold. The place is very dirty and not kept cleaned. The portion sizes are inconsistent. When you ask for more portions of an item you'll get attitude and told that it'll be "more money" even though you were given fractions of what you normally get. This chipotle was good a few years ago, but now it's a shell of its former self. Hopefully management changes and this place could be good again. I have to time when I go here because the food is only good right when it opens or exactly at lunch since that's when they cook. Currently I will no longer be going to this establishment until it changes. It's sad to see it go this far downhill. read more

I rarely eat at Chipotle now since the whole chain seems to have gone bad but sometimes a girl just wants a good burrito bowl. I ordered two bowls, approximately 2 hours prior to my pick up time. Both of them were supposed to be double portions of chicken & one with guacamole (the extra $ for these items can add up). My order was ready on time which i will give them but once i got home i was beyond disappointed. One of the two bowls looked so sad, honestly probably scraps of the end of the batch with maybe 10 pieces of chicken (that's me being nice). It was tiny that not even half the bowl had items, but i guess at least they got the order correct? The other bowl was absolutely & completely wrong. It had tough, rubbery steak instead of did chicken (again with only a few pieces). The order also was supposed to have no beans, guacamole, tomato salsa, & light white rice. The bowl we got was the complete opposite. No rice, no guacamole, EXTRA beans & their hot salsa. I went back to complain but all i received was attitude from the girl at the front, as if i put together the bowl myself & I'm the one who messed up the order. SHUT IT DOWN. read more

Always prepares orders wrong, my big back always gets disappointed whenever i open my pick up and see it

Terrible terrible terrible. DONT NOT order online from here. They are a complete ripoff. I asked for extra steak cheese and rice. Never got any. Then called to get a refund. Refused to talk to me or get a supervisor on the phone. Worst business out there. They have completely lost a loyal customer. I will not be returning. Called customer support didn't get a refund for the 80 I spent. done. read more

Dirty and messy all the way around from counter to tables. And maybe management should tell the girl at the front register to stop cursing when young kids are around. read more

Clean and Covid compliant. Very industrial look inside. Limited menu choices. You order at counter and watch your food being assembled. The food prep area was clean and staff professional in customer service. We had a burrito bowl and tacos. Both portions were satisfying as to flavor and size. They were ok for a fast food facility. All food is served on paper plates or bowls. The prices were on the higher end of the range. Good spot for a quick dining need. The dining area and furniture does not inspire one to linger. Finally bathroom was clean with all the necessary soaps and paper towels. read more

The food was decent but the place was filthy from garbage & food on the floor to overflowing garbage to dirty bathroom & tables covered in leftover food & trays. Not sure I'd go into that place again but if you can stomach the look of the place, the food was better than average read more

Before placing an order with chipotle, make sure you check the prices at checkout because they advertise one price and then when you check out, you check out another price... scammers! So disgusted corporation uses marketing tactics to rob, hard-working people read more

got doordash and it came back like this. for $50 get our food cold, and to the point where there is barely anything. there should be way more than this little amount especially for my bowl. ridiculous read more

Chipotle Mexican Grill - food - Mexican Near Me - Brick, New Jersey

This was by far the worst they where just smacking the toppings on and the burrito was just all sour cream the pork I got was just fat no meat!! The bowls were just as nasty ! The one guy doing the toppings looked like he just hated his job... Nothing like a mouth full of sour cream and fat nasty .... I would never go back plus it was costly for a burrito and 2 bowls .... and the place was not clean food all over the stations... I should have walked out my bad... but I have been to other locations and they were nothing like the Brick location. read more

This is a great location and very convenient. The staff is helpful and friendly. The food was delicious and the restaurant was very clean and well-stocked. It's a treat to visit! read more

There is never a line when I come here, but I find that the Sea Girt location's food is a lot fresher. I came here yesterday and the beans and meats looked like they had been sitting out for hours. The place itself wasn't busy at all which is probably the reason for it, but it just look unappetizing. I opted for a cheese quesadilla which they'll make for you if you ask, even though it's not a menu item. This location is in a convenient spot with ample parking in the Brick Plaza. read more

Ordered a burrito bowl for lunch from the online app. Ordering and pickup process was easy, safe and quick. The bowl was delicious and filling! read more

Chipotle Mexican Grill - Burrito bowl - Mexican Near Me - Brick, New Jersey

Chipotle... PLEASE make non spicy ingredients... I've tried many times to eat at Chipotle and all of their food is spicy on every level. Spicy: Beans All meats Most vegetables salsa Extremely sad about this because the food is incredibly fresh but so over spiced! read more

I ordered a carnitas bowl and queso and chips for delivery. The bowl was excellent, nicely balanced and tasty. A lot of places will overdo things like rice and beans in their bowls. This bowl didn't seem to have that issue. The carnitas was moist and flavorful. The portion was large enough to give me a light meal for later. That's bonus points and something that makes me likely to order again. The queso and chips, however, left much to be desired. The queso didn't taste at all like real cheese. The texture and flavor made it seem like someone took cheese powder packets from cheap mac and cheese, reconstituted them with too much liquid and added peppers to it. I'm really glad I didn't ask them to add queso to my bowl. That would have made it terrible. read more

This is my favorite Chipotle! Every time I am in Bricktown and I am in the mood for some quick food I stop by this Chipotle. They have fresh guacamole and lettuce unlike a few other locations I have been to and they take their time to cook the rice and beans thoroughly so the food isn't crunchy. The chips are also evenly salted and have a bit of lime on them which is enjoyable. The atmosphere is pleasant and clean when I visit, the music is a bit strange though. read more

Awesome food Awesome staff Clean and fresh! Great new location Can't wait to go back read more

Big improvement over the Toms River location, which used to be my nearest. Unlike the Toms River location, the portion sizes aren't too small that it's completely unworth the trip and the money. They give much more generous portions. The staff is unbelievably friendly. And they are very well stocked, I don't think I've come here in a situation where they were out of something or they felt the need to ration portions. In addition, they are very accommodating. I've eaten here with friends and family members who have very serious food allergies and they make sure that they take the proper steps in food preparation and handling to make sure that my friend's safety while dining out is the number one importance and taken care of properly. It's never TOO crowded here either. You can always find a seat. If you're ordering ahead, you can be sure it'll be ready by the time you're here. By the way, this location doesn't serve beer or margaritas which sucks, but it's Chipotle. Are you really not going to eat here because of that? read more

Chipotle Mexican Grill - Front - Mexican Near Me - Brick, New Jersey

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Very efficient ordering process, food looks appetizing and tastes good. Well priced for an informal meal. The only negative comment is that The dining room tables are not well-maintained, someone needs to clean them intermittently. Every time I've been there I had to clean the table myself from crumbs left over from the prior diner. My college age children love the place and are regulars. read more

You would never know this is a Chipotle based on the quality of the food. I love Chipotle, but my chicken bowl had absolutely no taste. I don't think they use any seasoning on the vegetables or salsa and the chicken doesn't even look like chicken anymore, just small pieces of hard brown stuff. read more

Great food!! Always very friendly. Even when line is out the door it moves fast. Can do online or call ahead too! read more

Chipotle Mexican Grill - Mexican Near Me - Brick, New Jersey

I use to get chipotle at this location a lot and never had any problems up until recently they have been having you order online and pick up . Today I ordered and as I'm eating my bowl I noticed the taste is completely off. It is as if I am eating salt straight out a Morton salt container. I am currently sick to my stomach , I'm Which I did not even eat much of the bowl I had to throw it away due to the saltiness. This is the second time I had to call the location to tell them about these things , first time being that they messed up my order and this time about it being OVERSALTED and the excuse is "we have a new cook". I don't understand why they keep giving these new workers that position if they keep effing it up. This was literally my last time ordering from them. read more

Updating to one star, never answer the phone, closing early all the time and always messing up orders with lack luster service. You can order chips, they will hand you the bag and tell you have a nice day and let you realize there is so chips in the bag. Come back and ask for chips just to tell you they ran out "sorry" even if you pay for it. Honestly , if it wasn't for convenience I'd never even come here again. Disappointment time and time again, this location straight up just sucks. Don't know what happened with management, but they need to step up. read more