The service was amazing. Great proportions and nothing was a small amount. Clean building and line went through quick. The workers were also very friendly and helpful. read more

fucking terrible. do not go here. the price changes every time i go. terrible customer service

I love stopping in to chipotle on busy days and the kids have stuff to do. I get in and there is 5 workers behind the bar one person in front of me and i'm waiting about 10 minutes. When it's finally my turn they are almost out of brown rice and instead of getting more to fill my bowl the opt to give me smaller portions the whole way through. And then my kid got corn in her bowl when she specifically asked for no corn as she is allergic. They also spilt some of her bowl and didn't even add what they had spilt. Sad 5 workers can't make two decent bowls. read more

bit into an avocado seed in my chicken bowl today... chipped my back molar. 10/10 would NOT recommend read more

Chipotle Mexican Grill - Fast Food Near Me - Bowling Green, Ohio

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need to improve their customer service call hotline. everytime i call the store i only talk to a bot and can never get anything handled efficiently or effectively!!!! read more

We did a mobile order and The food was cold and the portions were noticeably less than what we should have gotten if we had ordered inside i highly recommend choosing a different franchise to spend your money at read more

Chipotle Mexican Grill - Burrito. - Fast Food Near Me - Bowling Green, Ohio

While this Chipotle is often busy due to being in a college town, whenever I order pick-up, my order is always correct and usually done within the estimated time frame. Of course, I've had the occasion trouble of mixed up orders or the kitchen being swamped, but it's in a prime location, and it's busy most days. The workers are extremely nice, and even when things are backed up, they patiently explain the kitchen situation and try to help everyone in line as quickly as possible. I have noticed some inconsistencies in some of their ingredients. For instance, some nights the steak is spicier than others, and unfortunately, the rice can sometimes be overcooked. I usually order a bowl, and I'm not sure if it's because I have to drive with it in my car or because of how it's put together, but it's often very messy by the time I get home, and I have to clean up parts of it. I am a consistent customer at this location, and I can confidently say I will be back again soon. Most of the time, it's great! Occasionally, hit-or-miss, but we're all human! read more

I stopped by for a to-go order and was met with friendly, energetic staff who greeted me when I walked through the door and instantly brightened my day. The Chipotle bowl and chicken were fantastic! This location consistently delivers food that's miles better than others--keep up the great work and thanks for the smile! read more

Paid over 24 dollars for two scoops of chicken horrible sizes and cold items. Burrito is three inches long and the bowl and 1/5 filled

It's a shame they have such bad reviews. We just came through on a whim and had a fine experience. Employees were kind, food lived up to its expectations, and we were in and out despite the long line. Clean as far as I'm concerned. Didn't use the restrooms. Someone had a "service dog" in there. It clearly wasn't. They could have done something about that but it doesn't bother me either way. read more

Very busy Chipotle due to the proximity of BGSU. However, this location is also right off the freeway which makes it a good place while road trippin' and wanting to have a somewhat healthy meal that is not a typical fast food chain. Visited this location twice while road trippin'. Very easy to get to from the freeway and easy access to get back on. The service is meh - a lot of college kids it looks like both as customers and workers. One visit here had a huge line and workers everywhere - lots of chaos, organized chaos maybe? My husband's bowl was messed up because of the commotion going on. The one staff member got right on it and made him a new bowl right away, while the other staff member told him to get back down the line and wait for a new bowl. Thankfully, someone had some sense and made it quick and right the second time. Food is always good per any Chipotle. Definitely will come here again because of the convenient location. read more

Chipotle Mexican Grill - Extra guac please! Two salad bowls. - Fast Food Near Me - Bowling Green, Ohio

Visited chipotle again in between my son's soccer tournaments. Very busy due to all the soccer players in town but the workers handled it so well. Nobody forgot any of my food this time and I was very satisfied with the food. The restaurant felt a little crowded due to the amount of people and small restaurant but over all I recommend this experience to the one I had last time I visited. read more

very kind workers, food was AMAZING. Best experience with chipotle I have ever had. Very glad with it

This was absolutely unacceptable. I ordered a burrito that normally is the size of my hand. Chipotle ingredient was absolutely unacceptable for the at that price point. We also found multiple pieces of hair in my food and none of workers were using sanitary Alex none of them. We're cleaning any of the silverware. None of them had gloves on or things unacceptable, and I never going there read more

This place is ridiculous! As a Chipotle fan, this location speaks volumes about management. The person serving us at the food counter, literally rolled her eyes at every customer. When it was our turn (3 of us), as she was making our first bowl, her service exuded as if she was bothered, while making a statement "if I'm scheduled tomorrow, I'm calling out sick." Our second bowl is being made, and thank goodness another employee stepped in, who gave superb service, but before the transition, the disgruntled employee continued to say "I don't feel good, why am I working". When I heard that, we were already at the cash register and immediately asked them to remake the first bowl. Management- if you were living in a rock, a pandemic happened, and we're still not out of the woods, so making your employees work while showing any symptoms of flu, or COVID is really bad judgement. Do better! This was my first experience in OH and what a disappointment. Service was so bad it was comical. Pros- other employees were great. read more

Whoever just made my chipotle bowl for doordash deserves a kiss. Unless you put crack in it because it was so good thats what it tasted like. You are a chipotle god and i love you read more

Great chipotle. The service is fast and the workers are great. Everyone was really nice and my order is always correct! Great place!

Worst chipotle in entire world. Been to this location 5-10 times past 3 months thinking no way can they always be out of everything by 7pm but sure enough out of guac, mild, vinaigrette and lettuce at 7pm once again. They say it's cause large sports teams come but they come every day so be prepared!!!! Feel bad for the staff as I watch them get yelled by everyone for being out of everything but at 7pm, really!?!? read more

We are on a road trip with 3 kids. I tried to use the app to ensure a quick pick up to get back on the road but didn't fully understand the kids meals, so I had to go in. I have never experienced a more efficient and friendly Chipotle. We have stopped at this one before and it has taken way too long, especially with kids in tow. Today I walked in, 7 people ahead of me and I ordered 5 meals. I was out the door in 5 minutes, possibly less. We will return on future road trips. read more

Absolutely unacceptable service. I ordered a veggie bowl on the mobile app and recieved a steak bowl instead. I only noticed once I started eating. They god both of our orders wrong and did not provide silverware. read more

The definition of a bad experience. I am typically a big fan of Chipotle; however, my feeling have changed. For starters, the chicken was burnt. I asked for more rice, but the employee took the spoon and scooped less than half the spoon of rice and put it in my bowl. The least they could've done was a full scoop. I am paying for it so I should get what I want, correct? We also ordered a small chip, that contained exactly 15 chips. I have gotten well over 15 chips in a small bag before, so I am confused as to what happened with this bag. Lastly, not one employee had a smile on their face or said "your welcome" after I said thank you. I want to walk in and feel welcomed but instead I felt the complete opposite. I strongly don't recommend if you are looking for a friendly atmosphere where you can get good food. read more

Dirtiest damn restaurant I have gone into in a long time. Out of half the ingredients too. I asked for a bowl and the woman waiting on me basically slipped everything unceremoniously into the bowl as if she were trying to get me to hurry up and leave despite it being about 7pm on a Thursday. Stuff on the floor that wasn't cleaned up. Dirty tables. Looks like they take no pride in their workplace and care even less about the customers. Well, count me as one less customer here -- won't be back. read more

Chipotle Mexican Grill - Dirty table - Fast Food Near Me - Bowling Green, Ohio

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Who doesn't love getting chipotle for lunch! I go to the local one in the college town of Bowling Green, Ohio and it is ALWAYS busy. My best suggestion is that you order online and pick up, this way you are skipping out on the long line. read more

Chipotle Mexican Grill - Fast Food Near Me - Bowling Green, Ohio

I absolutely love this place like I can never get enough of it it's super healthy and super delicious although a little bit of a warning if you go into their restaurant during a lunch rush or dinner rush you've got a 20 minute to 30 minute wait although it might go faster. so I suggest using their app to pre-order so you don't have to wait in a long line because where I live there right next to BGSU read more

A poorly run Chipotle. I order online most times I get it and there is generally a 50% chance something is wrong with my order my customization are not included, or their simply isn't very much food in the bowl. There have been a couple times where I will show up 5-15 minutes after it is suppose to be ready and they haven't started on it, but that isn't very common. The staff are nice and helpful. read more

Now let me say this, I rarely leave a review but if I'm been hit by the business to many times I'm gonna do it. Let's start with inline ordering, its never right, you ask for extra you get the minimum amount. That mean only one serving. Now the newer steak they got in is always over cooked. The chicken is always the spiciest out of everything, its like they use the same seasoning on everything that is suppose to not be spicy. Let's talk about having food on hand. I have worked in a restaurant and this place lacks the knowledge to make sure if you are running out to call out to get more made. They are always 3 items short in the line. I would rather drive 30 minutes away ifninhad time to Toledo to get better service. Also, how the heck do you run out of sour cream. Its the most widely used item, I just don't get it read more

My fiance and I ordered our dinner from here tonight. I have had issues with this restaurant location before, but still chose to go back tonight, mostly because I was given a gift card. Well...once again I am completely unsatisfied with my food. We both ordered steak bowls. The steak was very fatty. We both also ordered brown rice in our bowls and we both received white rice. Neither of us can eat white rice, so we couldnt even enjoy our meals let alone eat most of it. I just dont understand how it is so difficult to get an order correct, especially when you are paying $9-$10 per meal. Absolutely ridiculous. Next time I will drive out of my way to go to Hot Head. read more

Well, I used the online ordering system for my order last night after coming home from a soccer tournament in Cincinnati. My pickup time was 730. I sent the order in at 630. When I got there at 730 they had not even started my order. Then after a few minutes I was told they are waiting on steak and it would be 4 minutes. I was offered a drink for the inconvenience but declined. 25 minutes of waiting the steak was done and our orders were started. I should have been smart enough to check them before I left. Not one of our orders were right and they even left something out. They were busy, but that was a terrible experience. read more

Every time I come to this location they're missing at least one item from the line and not concerned about replacing it. The staff/manager is really rude about it when customers ask. The staff and manager are often rude to each other as well. I go to this location because it's the only one near my school but every time I go, I'm disappointed again. I would recommend going to El Zerape next door for better quality food and service. read more

DO NOT GO TO THIS CHIPOTLE!!!!!!!!!!!! If there were 0 stars for this place I would have picked it! They are so slow and give you 1/4 of the portion any other Chipotle ever does. There were 2 football players in front of us and the server piled on everything then they got to me and (seriously, I'm not even joking) put half a spoonful of chicken, 3 peppers and 20 onions (cold I might add) and when I asked for more peppers they pinched even MORE onions on. If only they knew that I single-handedly paid the bills for the manager at the Chipotle in my hometown and that I am house hunting since I am attending BGSU next year. I sure will miss the convenience of having a Chipotle close by but I guess I will be venturing out to the one I found was in Perrysburg. VERY disappointed! read more

the chipotle near bowling green's campus is pretty regular. It's just like any other chipotle you've been to. If you haven't been to a chipotle before, it's upscale mexican. You can get burritoes, tacos, salads with lean meat like chicken, steak, and some other meats. Then add salsa (various spiciness), sour cream, cheese, guac, lettuce. It's very good. allergies: I have a gluten allergy and they did a good job. You just have to tell them I have one, and they know what to do. overall I was very satisfied with the experience. read more

Yuk. I don't write a lot of reviews, generally about 1 a year. After recently eating at Chipotle in Bowling Green, I had to figure out how to log into my yelp account again. Comparing Chipotle experience at the Bowling Green store, to other similar fast food mexican restaurants, like Moe's, or Qdoba, or even TacoBell, the food quality comes in last place. Now, specifically the condition of the store. When my wife and I walked in, it was mid-afternoon. Well after the lunch rush. Mid-July, so not too busy, considering it's adjacent to a college campus. However, the store was a disaster. The dining room looked like a frat house after a keg party. There were at least 8 people behind the counter, and only one of them seemed to be doing anything productive. The other 7 looked like lazy, ungroomed, filthy, smelly hipsters. I really don't care if you have long hair, tattoos, gauges, etc...but if you look like you slept on a park bench last night, and came to work without changing your clothing, you should not be touching my food. While they were loitering around, doing nothing, the dining room trash cans overflowing, food and spilt beverages on every.single.tabletop, the floor was sticky, the beverage machine was FUBAR'd. The bathrooms were worse than any gas station bathroom i've recently used. Keep in mind. This is 2:30pm. There was only one solitary table occupied, and no line at the counter, and the place was still a mess. My wife and I ended up choosing to eat outside, because on the patio, at least the spilled food was being cleaned up by pigeons. But even the tables in the outdoor dining area were a mess. They were arranged as if there was a large group that just ate there, and pulled all the tables and chairs into a large circle...however none of the lazy-as-hell employees were making any effort to reorganize the chaos. Oddly enough, there is a Chipotle store in my hometown. That store is clean, friendly, inviting, and quick. The exact opposite of this one in Bowling Green. It's so different, it's difficult to comprehend they represent the same brand. read more

Quick in and out. Staff was very friendly and the portions were great. Can't go wrong with Chipotle always great food, and is very addicting. I usually get a chicken burrito with white rice, cheese and the hot salsa. The salsa isn't incredibly spicy, but it's very tasty and adds a lot of flavor! read more

Love it all the time! On of my favorite restaurants! It is convenient to download their APP and order online, it saves time!

Today was quite possibly my worst fast food experience ever. The first server couldn't get my order of two bowls and a burrito straight and kept mixing them up. Then we got to the end of the line and I was told there was no guacamole today. THEN, as I had my card, I told her I had the app, too, she snatched my card from me, and swiped it before I could scan, losing out on my free bowl, which expires tomorrow and also losing out on the $20 worth of points. THEN, she informs me there are no more bags in the store. When I asked if she was going to help me carry out my pile, she just looked at me. As I get I to my car, the burrito rolls onto the floor and I realize they only half wrapped that burrito. I marched back in, asked for the manager, who remakes said burrito and magically produces guac for that one. There is also a pile of bags by the counter that magically appeared in the 1.5 minutes that I was gone. He also informed me that I can get my points by submitting my receipt on the app. Would have been good to know. My food was stone cold when we got home, the steak was half gristle and inedible.. read more

Extreme slow wait times and slower staff. They got my order correct which was good, however the 20 plus minutes in line was not very fun.

Honestly worst service I have ever experienced. Me and a group of people from my church came in after our church retreat across the street and the workers were incredibly rude. The first event that took place was one of the workers making rice continues to speak to me and a friend (16 years old and 14) and tells us how we need to call in next time because we "come in and take all of their food" yet, we are giving them service and their job is to serve us. Second, I ask for white rice and the server rolls his eyes and gives me brown rice. Totally not ok. Never going again and will never recommend to anyone. Truly disappointed in the way I was treated. read more

Chipotle's food is more or less the same everywhere and I do like it. This review is primarily based on the speed and service of the staff. Compared to other Chipotles I have visited, this one is just slow and inefficient. During the school year, lines are long, and while at many locations that means a 10-15 minute wait, here it's more like 30 minutes. Even when there are only a few customers, the staff's leisurely pace of work means that you will wait longer than you might expect. There is also a good deal of inconsistency in terms of how much of the various ingredients get put into your burrito, depending on who makes it. It would be nice to have a more consistent end product from visit to visit. Like all Chipotles, the place is an echo chamber and sounds crowded whenever there are more than 6 people in the dining area. read more

They open at 10:45am. Got here at 10:40 and waited for the doors to open. We were the 3rd people to walk in and they had NOTHING ready. They don't even have salad dressing ready, not even veggies. Been here for 25 minutes waiting on them to "cut" the meat. Unbelievable. No discount or anything while we wait. If you don't have anything ready at the time of opening, DONT OPEN. read more

We've eaten at Chipotle many, many times. This may be the last time we try this Chipotle in BG. I ordered and paid for our food online and asked for a 6:45 pick up. I arrived at 6:55 expecting the order to be ready. Upon arrival, there 5 people in front of me waiting for pick up! When a cashier asked me for my name, she said nothing. Not only did the "walk in" line empty faster than the online orders-I waited 30 minutes for our food. I could have stood in line and gotten my food faster than ordering online! When I finally got our food-the gal did apologize for the wait. The food was cold and not very good by the time I got it home. read more