The Hamburgers and Fries were good as they typically are at any Steak n Shake…read more The managers were yelling and swearing very loudly in the back and all the dine in customers could hear it plan as day. One of the managers came out and apologized and gave us free shake coupons for everyone at the table. That was nice until we went to use them and the same manager told us we could not use them on the same day (we are from out of town) so the apology and coupons were worthless. But I guess it's ok for our family to listen to the yelling and swearing during dinner...very tasteless and no class. This is not a family friendly place.

Had an issue with my order over 2 weeks ago. Asked for someone to contact me. No contact had been…read moremade yet. Guess they really don't care, once they have your money

Was it worth $11.29 for a small smoked turkey breast sandwich and mac & cheese meal? Honestly…read more.. no. I originally stopped in thinking this might be more of a coffee shop so I could grab a snack and coffee while pumping gas--kill two birds with one stone. From the outside--and even inside--it's aesthetically appealing and looks like a great spot. But the experience didn't quite match that first impression. The food itself didn't hit the mark in the taste factor--nothing terrible, just not memorable or worth the price in my opinion. That said, I'm open to trying other menu items because maybe I just didn't order the right thing. Customer service was pretty average--nothing to complain about, but nothing that stood out either. Overall, it didn't hit the mark this time, but I'd consider giving it another shot.

Been going here for years on and off, maybe ten visits total. All the Reynolds Road near Kroger…read morelocation. Been here recently/last year three times, which has a refreshed look compared to the past. They have a variety of options with hot deli style sandwiches as a base, but have soups/salads as well as calzones, pizza, and flatbreads. If you have a sweet tooth, Cinnabon products are available as well as cookies and brownies. Breakfast is also available with breakfast sandwiches, burritos and tacos. The food quality is pretty good and a nice option to standards like McDonald's and Arbys etc. Cost seems higher for what it is, but to be fair in the past year (2025-2026) prices seem to be soaring due to tariffs and other economic issues. Food quality is not bad, but not a stand out either. Soups seem to be one of the better options. Service seems so so for friendliness as well as speed. The environment is OK, again not a standout. New look but has an "Empty Sterile" nervous vibe. Overall, OK especially if you need a break from the standard fast food chains noting the prices for McDonald's and others has skyrocketed and service and over all experience has been on the decline, putting Schlotzskys well positioned for fast food. Managing my bias here as I almost never eat fast food unless there is a need such as short on time or thats all thats available. Go ahead, worth a try if you are in the market for fast food and tired of the typical places.

I made a online order and I didn't get my damn nuggets I wanted them so fork u McDonald's!!read more

My man wakes me up today for the big breakfast for me to open anf find no pancakes and then I go to…read morecall and spend a hour of trying to call for the voicemail lady or who ever to say your call cannot be complete or you cannot leave a voicemail we dont stay close to that one and for him to surprise me and not get what he ordered Is not ok he paid for it as well and then we have to drive up there due to the wrong number on file

Had an amazing customer service experience…read more There was an bug with my card in the app when I was picking up a mobile order, it got declined even though I had the funds available and apple pay wasn't cooperating whatsoever. Dominic from the drive-through was an absolute saving grace. He helped me work out my problem quickly and proficiently and overall provided great customer service. Would highly recommend this place to someone I know based off of how they treat their customers and how good the food is. The outdoor decor is adorable as well. The flowers were a perfect addition with the newly coming spring.

It all started when we walked in and there was a gender reveal happening. There was no signage…read moretelling us that the lobby was closed and they turned us to the drive thru as soon as we walked in. As our hands reached for the door they told us we were allowed to order inside, and proceeded to screw up our orders as much as possible. Chic flu a (yes flu) ruined this meal and possibly my life. A very bad place to learn the gender of your baby. - (Fetty WAP) This was perrysberg one

Everything was pretty standard and the staff was super quick and helpful. The parking lot was…read moreeasily accessible and the food came out fresh and crisp.

Waste of my dollars. Now I had been to Raising Canes when I worked down south. Couldn't remember…read morewhy I never been back so hey its here in my home town. Lets check it out. Now the service is great. They get those tenders out to you fast lol. I got hot tenders n fries with the special sauce. Im the gal that chicken is a part of my diet daily. Fried, grilled, baked. Doesn't matter. When you bite into a bite of Popeye's chicken you are like yeah that's Popeye's. Same as when you bite into kfc chicken. You know what you are eating. When I bit onto these, even with the special sauce, I didn't taste anything special. Tenders could have been from anywhere and those fries? Needed some serious salt n pepper. So the leftovers sat in the fridge. The man ate one and put them back in the fridge. Its now in the trash. Enough said

Food was great. Great service. All of the staff were very friendly and offered to take dishes to…read morethe trash for us.

Never been before. Just got a few things to taste. Pretzel bites, fish sandwich, and grilled cheese…read moreoff the kids menu with fries. Pretzel bites were hard as a rock and the grilled cheese tasted funny. Like off or it had been sitting a long while. Fish sandwich was ok. Not what its hyped to be. Everyone talks about the fish here being good so I did expect a bit more. This was a doordash order so I wasnt expecting the freshest. Just decent. I would give another try n update.

I2 different soups rotating daily and samples offered to help you select. I love the 1/2 and 1/2…read moreoption. I went for soup and salad and hubs had the soup and sandwich. Definitely a healthier alternative to fast food. There was plenty of indoor seating and even some outdoor seating. The staff was friendly

Overpriced soup. They offer samples…read more It's yummy but for a bowl of SOUP at their prices someone should be feeding me and wiping the dribbles off my lips. Stay at home and cook instead.

I had my daughte's 6th birthday party there! and it was great! they took everyon's order (making it…read moreeasier for me to pay) and provided us with good care. the food was good and the kids had a great time! I will do her birthday there again next year!! the managers we great! Thank you!!

I swear everytime I order DoorDash from this location in particular the order is always half assed…read moreand feels like it had been sitting for a while. I've even been IN the restaurant a few times and it was this bad- idk what's wrong with this one in comparison that I give praise to the one on N Reynolds, but SHEESH.

Never thought I would find anything better than chick-fil-A…read more From the fries to the chunk sauce and everything in between.... yum! The service is self-order at a kiosk and the ambiance is cool.

Very tasty food! Interesting sandwich combinations that were surprisingly good! The shakes were…read moreamazing as well.

Service - seriously short staffed on Thursday night in November 2025. I waited 8 minutes at check…read morein and then the register and no worker approach me. I left the restaurant. Not busy about a dozen tables with people.

Restaurant was very clean and well lit. Service was terrific. Be careful when ordering. The burgers…read moreare all made with a standard 1/4lb patty, except for one or two. It states add a second burger patty for $2.50. I ordered a patty melt with and extra patty. Because the patty melt is vonsidya sandwich and not a burger, the cost for the extra patty is $5.00. patty melt had no flavor, and had way too much oil or butter on the rye bread. Was way too oily to eat. Our server did apologize and had the patty melt removed from the bill. I did hear her talking to the manager about the price, manager said that is the way it is done. Manager did not come to table, to try and explain. Hope the server doesn't get in trouble for sticking up for her guests.