I had my daughte's 6th birthday party there! and it was great! they took everyon's order (making it easier for me to pay) and provided us with good care. the food was good and the kids had a great time! I will do her birthday there again next year!! the managers we great! Thank you!! read more

I swear everytime I order DoorDash from this location in particular the order is always half assed and feels like it had been sitting for a while. I've even been IN the restaurant a few times and it was this bad- idk what's wrong with this one in comparison that I give praise to the one on N Reynolds, but SHEESH. read more

Abysmal service. Placed a mobile order in advance. Took them over 40 minutes for them to make a $5 meal deal. Food came out and wasn't even correct. Calling this "fast food" is a joke. read more

The food quality of McDonalds can be surprisingly good and tasty if u get fresh warm food. This Holland location on Airport Road, has consistently screwed up every order when eating there....(even this morning....I ordered just a Big Breakfast, with English Muffins...I received Pancakes....and a biscuit, this gnarly dry over cooked egg, burnt sausage...dry...like a hockey puck...). The service people are not friendly...rude is the norm...I am truly surprised this place is still open..I guess the big corporate franchise big wigs don't monitor stores...plus it's always dirty...tables with crumbs, full trash...just avoid the heartache go eat somewhere else. read more

Terrible customer service. Terrible food. Order is always wrong. If the didn't have a play place we would NEVER come back!

45 min and no food brought out. Woman before us ordered online and they waited 30 minutes and the staff apologized and fed them with someone else's order and gave a refund. Pathetic and makes McDonald's look terrible. read more

First of all, we had to check mac broken.com as to not waste a trip. That's the most appreciated part of my experience and McDonald's does not even own that website. My fries were undercooked and soggy, the Oreo cookie McFlurry had about a tablespoon of Oreo cookie in it. If I had to comment on the ambience, I would say the parking lot was a dump. I could not acquiesce on the service. read more

If I could give zero stars, I would. It's crazy that my original review was deleted--clearly they can't handle honest feedback. But let me say it again, since transparency is clearly lacking here:As a former employee do not eat here. worked here as a minor and experienced unprofessionalism, disrespect, and unfair treatment from both coworkers and management. I was constantly targeted and harassed by a grown adult employee (a 25-year-old man) named Quintin Richardson who made me uncomfortable and caused multiple problems. When I finally stood up for myself, I was terminated while he remained employed. Next morning, my manager Hannah texted me and told me I was fired. No meeting, no explanation just a text saying I couldn't return. Meanwhile, Quentin kept his job like nothing ever happened. So a grown man can harass a teenage girl at work and still be protected? What's worse is that several of my coworkers quit the same day due to how this situation was handled, including people who had already planned to leave because of how poorly this location is run. Even management walked out. That should tell you something. On top of that, this location is poorly run by a bunch of 19- and 20-year-olds who barely know what they're doing. There's no structure, no real leadership, and clearly no protection for minors who work there. This place lacks professionalism, structure, and basic human decency. If you're thinking about working here or supporting this location don't. Save your time and money go to Central Mcdonald's Instead :) read more

Honestly wish I could leave less stars. Coming from someone who once worked at this location, they need to fire everyone and start over. Ordered a large coke and a hot fudge sundae. The girl taking my order asked me 3 times to repeat myself, then finally entered my large coke asking again what my next item was. Then she asked what size I wanted and I said for the sundae? And she said yeah they have different sizes. And I said oh! I didn't know that, what sizes are there? and she said sm, med, lg. I ordered a small still not thinking this is correct. All while i hear laughing and jokes in the background. I go to pay and the girl in the window wasn't even there. So I sat for a few minutes and she came over looking irratated she had to come do her job. Got to the 2nd window where I watched the girl use the mocha frappe syrup for my hot fudge sundae. The next girl opens the window to give it to me and there is hardly any syrup at all. I asked the girl if they didn't have hot fudge anymore and she said well no we do it's just empty but it's the same thing. And I wanted to say no, No mam it's not. But I just smiled and took my cold syrup sundae and left. I pray management changes or corporate comes in and does a complete overhaul in this place because the service here is SO awful it's not even funny. read more

I got a doordash order and I ordered a 20 piece nugget, sweet tea (large),dr pepper ( large), sweet and sours (5), and 2 ranch, and got none of that. We had 11 nuggets in the box. They gave us honey mustard and ketchup, and the honey mustard was moldy. They also did not give us a sweet tea. We got two MEDIUM dr peppers. The food did not look appetizing and was cold. Will stick to my local mcdonald's. Ordered another order since there are four people and we were not full. read more

Get a sandwich at McDonald's on airport then they told me I had to wait for my sandwich so I pulled up then when I finally got my sandwich, I had no napkins at all. The hamburger was dry early had a sauce on it. This will be the last time I stop here. read more

Messed up our entire order and told us we'd have to go back through the drive through line and reorder to get the food we already ordered. When we got there the speaker sounded awful. They said they were out of fountain drinks, fine. We got happy meals, a big Mac w no pickles, and a chicken sandwich. They repeated the order back. The happy meals were messed up, the big Mac had pickles, and we didn't get our chicken sandwich. When we asked for it, they asked to see the receipt - but they never gave it to us. Instead of fixing the mistake and having us just pull forward, they told us we'd have to go all the way back through the long drive through line and reorder to get our correct order. I won't be back here, go somewhere else. read more

I never check reviews before visit g a McDonalds - big mistake this time. On a road trip and stopped by for breakfast. All 3 orders of the Big Breakfast had black hairs in the pancakes - in EVERY pancake. My kids and I couldn't eat them. They quickly refunded our money for the pancakes, but my kids and I are grossed out by what we tried to eat. No one wants to pull a hair out of their chewed food - even worse when it's multiple hairs for each person eating. This location needs some work and a training overhaul. I would avoid until Corporate fixes the issues. read more

The service was just terrible. They dont have frappes and its just like their ice crsam machine down the drain! The girl who was at the window was so boring. Not even a fake smile with a fake greeting. She was just plain rude, if hef manager wasnt beside her, i wouldve called her ouf for being fuckin rude bc i ordered something they didnt have. How tf was i supposed to know? Mobile app says yall have em! Waited for like an HOUR for them to remake ouf iced coffees. Never again. read more

Worst McDonald's I've ever been to they cheated me money. Couldn't count it before I left too many people. And the cashier was rude.

My wife and I have had plenty of poor experiences at this location and plenty of fine experiences. Usually my issue is the customer service. Today I decided to make this review because after ordering an bacon egg and cheese bagel from their breakfast menu, and checking the bag and seemingly having said sandwich, I got home and realized that my bagel didn't have bacon on it nor did it have that special breakfast sauce I love so much. It was just a bagel with egg and cheese. I called the listed number 3 times to talk to someone about rectifying the issue but no one ever answered the phone. I don't feel like driving all the way back and they are not serving breakfast by now anyhow. So, I'm writing this review out of frustration. read more

I'm done with McDonald's they have been slowly raising their prices like up charging an ice tea to my meal which is all fine I get it with inflations and what not things cost more over time. But what isn't fine is this burnt sandwich no sauce chopped up cheese read more

McDonald's - I'm done with McDonalds - Burgers Near Me - Holland, Ohio

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terrible terrible service. the manager had an attitude and when they got my order three or four with orders and when it was my turn in she greeted me what's wrong with yours. then served me th worst burger over ever seen in my life read more

Slower than the wendys down the road and the past 3 times i have came they end up being "closed" by the time i get to the menu at 9:35...they close at 10. read more

0/5. whoever was working this monday around 830/9 should prol just apply for disability, their clearly not even capable of working a mcdonald's drive thru... that's embarrassing. someone shouldn't be stressed out going to a mcdonald's. if you hate ur job why're you working there??? why is mcdonald's hiring miserable ppl n keeping ppl that make customers lives miserable. my poor sweet mother needed to grab a quick dinner for our family, immediately at the speaker the worker had such a horrible attitude making the whole experience uncomfortable. my mom waited 20 minutes w only one other customer in drive thru, just for majority of her order to be wrong. she waited another 30 min for the order to be corrected. she was also lied to and told she can't exchange the baby happy meal toy for the croc toy that she paid for... ya ok. how u abt to be a mcdonalds worker n have a horrible personality. yikes. read more

This location is an absolute joke. Pulled in to get some dinner for the family after trick or treat. The line was around the building when I pulled in which should have been the sign to leave. When we got up to where the line splits with 2 ordering stations one was blocked off with a trash can. Second hint we should have left. While in line we counted 7 cars get out of line. We made it to the window 32 minutes after getting in line. Asked the man who appeared to be the manager if his owner/operator was aware the line was over 30 minutes on a Saturday night. Guy said it was him and one other person working. Pulled away and realized all food was cold and Sprite was flat. It's a clown show. Wasted a half hour and $25 on crappy cold food. Back to chik fil a from now on. read more

They have the most clean play area out of every other McDonalds I've been to. The play ground is nice too because it's huge and big enough for adults to be able to walk in and get your kid if something happens. At other ones I've had to squeeze through the tiny tubes and tunnels on the verge of having a claustrophobic attack while trying to find my kid lol. They also give free baby ice cream cones to the kids, you just have to ask read more

McDonald's - Ice cream - Burgers Near Me - Holland, Ohio

Went through the drive-through to get two Snickerdoodle McFlurrys and it took a wile but I waited patiently but when I got the them and drove away I realized they just put some ice cream in a cup and sprinkled some cookie crumbles on top. Next time just say your flurry machines broken, lazy work and waste of my money. read more

An average McDonald's. The food is good and the service is great. But the dining area is AWFUL. Always loud and busy. There is literally no where you can sit without an annoying tv directly in your face. My advice: if you're visiting this McDonald's go through the drive thru. read more

The last 3 times trying to go here for lunch, the doors were locked. I understand the difficulty restaurants are having trying to find people that actually want to work but when they need to lock their doors, you'd think they would at least put a sign on the door rather than making me walking up to the door to find out...and once while it was raining. Very annoying. read more

Waited in line, at the drive through, finally got up to order & sat there for an additional five minutes with no one coming in to take my order or to say there would be a delay. I know places are short staffed but this was an excessive wait with no communication from the restaurant. Service has been going downhill at this location for a long time. read more

A year or two ago they tore the whole building down and completely rebuilt it. So it is new and a nice layout. But it's still a McDonalds. Some of the breakfeast items are ok. But the food beyond this is still heavily processed crap. At least this one isn't terrible about screwing up your order. read more

This place is terrible, not only is customer service extremely slow you have to check your order to make sure they didn't mess it up.

This McDonald's has a great morning/day shift. However, the night shift always forgets a part of my order and has forgotten the toy for my son's Happy Meal on two separate occasions. read more

This McDonald's needs to check their management team. It's dirty in the play area. The tables are dirty the basketball backboard is leaning forward and appears to be broken. The floors need to be cleaned. The food is what you would expect at a McDonald's. read more

Expect a 20 min drive thru wait time. I asked for a medium iced coffee with just cream and sugar. The lady at the drive thru window literally handed me a half full cup of JUST cream and liquid sugar...no coffee. When I told her I actually wanted coffee in my iced coffee, she looked at me as if I was the crazy one. She turned around and poured some coffee into my cup of creamer and added an ice cube and I was on my way. read more

This store sucks. Every time i go through the drive through they forget something from my order. Most of the time im going into work and cant waste the time to turn around and wait another 20 minutes in line. Its bullshit. People want 15$ an hour to screw up 2 doubles and a small fry. read more

Good quality, nice employees, and fast service. My food was warm and my drink was very cold, great for the hot day we had. Definitely will come back soon. read more

diseased restroom; dirty looking staff; no kiosk. Pretty worthless management whoever they are. read more

McDonald's - a dirty urinal in a bathroom - Burgers Near Me - Holland, Ohio

This place has a very nice bathroom and a large parking lot. I will always come back when in the area and nature calls. The food is always good but I don't eat it anymore. read more

McDonald's - Didnt use it but its nice to have - Burgers Near Me - Holland, Ohio

Waited over half hour in line. Employees laughing and lollygagging around at the window. Will not be returning to this location.

Food is okay. It's hot and my order is right. But the lady at the last drive thru was super rude rolled her eyes when I asked for ketchup went and got it threw it in my bag and didn't ever say one word to me as her manager stood right behind her watching they need to take notes from chick fil a read more

Terrible service and disgusting when you first walk up it smells absolutely horrible then after a ten minute wait to even be talked to they were not friendly would not suggest going here at all. read more

Thank you to the manager who today said "pay it forward" and didn't charge me for my order! Said she teaches her grand kids to do something kind everyday. You have lucky grandchildren! read more

found a hair on my food and also did not give me the correct drink. asked for coke and got diet. constantly having issues with this location