Martin and his team were awesome - from start to finish! I will use them for all of my DC Courier…read moreServices! They are top notch! No BS! No bait and switch! Real business team that commits & makes things happen...and saves people - like me and you...time and money! (Travel, hotel, waiting in lines, etc.)! I did it all from the comfort of my home and a couple of trips to FedEx! 5 Star Service - with great prices!

Incredible service! I was genuinely blown away by how responsive, kind, and efficient Best…read moreMessenger was. I had an odd request to pickup a package from a store in the mall and have it delivered to my home. Best Messenger made the entire experience a piece of cake. My package was delivered exceptionally fast and the entire process was smooth and easy from start to finish. Next time I, or anyone I know, is in need of a courier, I'm hiring them again!

I cannot speak to the entire organization of TravelVisa Pro, because we have been dealing primarily…read morewith one person. So it is important to note that SHE gets five stars, and TravelVisa Pro is fortunate to have her around. The agent our hiring company initially assigned to us was busy one afternoon, so the receptionist (fortunately) put us through to an available agent, Christen Werner. She was so attentive, thorough, and immediate with her responses that my wife and I have dealt solely with her since then. Christen has been patient as we have been awaiting documents from various agents but yet has sent everything that has come across her desk immediately to the relevant visa issuing authorities at the Saudi Embassy. She has kept us up to date with each development in the process, even as some parties have (such as the registrar of my wife's alma matter ) submitted incorrect documentation and we had to wait for another set to be sent. My wife and I have taught overseas for over six years and the most frustrating thing is navigating multiple bureaucracies while having minimal feedback while your future is being held in the hands of strangers. Travel Visa Pro has been a breath of fresh air during this process that would otherwise be so frustrating. It will be a year before our family and friends see us again and we have enjoyed spending time with them in a mental state of peace. It is well worth the cost to not only have the visa process expedited but to have the peace and presence of mind in the last few weeks at home before you say goodbye for another year.

***AVOID USING THIS COMPANY AT ALL COSTS. "CONCIERGE" PROMISES NOT MET AND NO FULL REFUND. IT WILL…read moreBE CHEAPER AND FASTER FOR YOU TO JUST GO TO THE CONSULATE YOURSELF.*** This was my first time using Travel Visa Pro. I decided to give it a shot because I had a last minute business trip come up that required me getting my China visa. I had about 30 days to do it. When I put in my application, and paid extra for the "concierge services," my agent John Sisson told me I could expect around a 2 week turn around. He also gave me a list of documents to submit, which I did. I should also note, HE insisted I sent my expired Taiwanese passport, which I (and even the resolutions manager, Ruta, who admitted it to me over the phone) believed messed up my entire application. After the 2nd week mark, I started getting multiple strange requests for more and more documentation. This included a "statement" for 1) a "travel" document 2) "name change," which I've never had... 3) AND THEN, John came back and said they also wanted my birth certificate AND copies of both my parents' passports. This was ludicrous - all my Taiwanese American friends, along with my Taiwanese dad who has done visas for my family - never encountered this. They were all stunned that this was happening. The core problem is that I'm estranged from my biological mom's side of the family. I've also never had a birth certificate since I've kept a US passport all my life for I-9 employment, travel, identity verification, etc., and never had the need a birth cert. Never mind that it would be IMPOSSIBLE for me to get a copy of my biological mom's passport (assuming she even has one, or is still alive), I came to find after placing an order for a birth cert with California that it could take up to 14 weeks or more to receive. Since I couldn't afford to wait 14 weeks, I told Lester Sisson my situation. His response was basically, "Well, too bad, that's what the consulate wants." Then I told him and John I needed a refund since their service caused me to cancel my trip. After having to follow up a few times, they put me in contact with Ruta Stankus, the resolutions manager. I discussed everything with Ruta, and how upset I was about this whole situation. And that's where she told ME that she agreed we never should have sent the consulate my expired Taiwanese passport. She (and Lester, in writing - **see attached photo**) also said that recently, Travel Visa Pro has had lots of issues recently with getting dual Taiwanese-American citizens their China visas. She told me over the phone that she would get my passports back, along with a full refund. I did get my passports back, but they refunded me "the consulate fee" and "10% of the service fee." I asked them for a full refund, but Ruta basically blamed it on me and said YOU withdrew your application, so basically it's your fault. Needless to say, I am REALLY upset. I paid for "concierge" services and because of THEIR delays and incompetence, I had to cancel an overseas business trip. My bigger concern is, if Lester and Ruta are telling me they're KNOWINGLY seeing China visa delays with dual citizens "all the time," THEN WHY WAS I NOT WARNED BEFOREHAND THAT IT COULD TAKE LONGER THAN 2 WEEKS? It's as if they were surprised that it did, and then when it did, and I subsequently had to cancel my trip, and then withdrew my application, they blamed it on me for not just waiting another 14 weeks to maybe hopefully get my birth certificate. Who knows if I would have gotten random mysterious requests for more documentation and that a birth certificate, 14 weeks from now, would even settle it? So, I've wasted one month, had to cancel/rearrange a bunch of my business plans, and pay for the agency's dishonesty/incompetence with the turn around time. They also stopped responding to my emails asking for a refund. DO NOT USE AT ALL COSTS. THEY WOULD RATHER STEAL YOUR $400 THAN PAY FOR THEIR OWN FAILED SERVICE. I only used them to save myself a trip from having to fly to the consulate myself, but now it would have been faster and cheaper to have just done it myself.

I lost my passport, and i need it for work. I called UPV and they were very helpful in…read moreunderstanding my needs and expediting getting me a new passport. Will definitely use their services again in the future!!

Although I did not use this service for the current visa need, I believe I definitely will in…read morefuture. Ramsey (spelling?) took my call even after office hours closed and directed me to helpful information. Due to the tight schedule I'm working with and location, he was up front with me and told me he couldn't promise to get my visa application through in my timetable. He also offered to help me with more information after the weekend. Ramsey spoke very politely and professionally. Thank you, Ramsey, for your help today!

It costs more, but you're paying for convenience. When you're rushing around trying to settle up…read moreeverything before moving overseas, this place is a Godsend. The owner is very knowledgeable, professional, and friendly. We had y couple of great conversations. I highly recommend it if you're in a rush to renew your passport and don't have a lot of free time.

Choose a top tier for processing. A bit pricy but it was worth for giving me a peace of mind…read more Didn't do nothing and received a new passport about a week. Very recommended. Veronica was an awesome operator!

Sam is excellent. I was completely lost on what to do, so I followed Sam's simple instructions and…read morereceived my visa in under 2 weeks. Impressive.

A1 Delivers Again - Sam Carlo is Outstanding…read more This is my second time using A1 Passport & Visa Express for expedited passport renewal, and once again, the experience exceeded my expectations. Why I keep coming back: Sam Carlo handles everything with exceptional professionalism. He's patient when answering questions, incredibly helpful throughout the process, and meticulous about form accuracy--which is critical when you're working under time constraints. Communication is key: Sam kept me in the loop at every stage. I always knew exactly where my application stood and what to expect next. No surprises, no stress--just clear, timely updates on all the important details. The bottom line: I trust Sam and A1 enough that I'm already planning to use them again in 10 years for my next renewal. If you need expedited passport or visa services, I highly recommend giving them a call. You won't be disappointed.

I had a last minute travel plan out of the US and they could not have been more helpful. What a…read moregreat experience, this is what the government should be. It seems like thing are becoming very well run and they seem to actually want to help.

Chestine was amazing she helped me get my passport rushed so i could catch my train Amazing…read moreexperience!

Their services were reliable and trustworthy! Omar is a great person to work with and was very…read morepatient with my countless questions about the process. I received my passport today and everything was professional, honest, and in great condition. Definitely worth recommending to others!

They are awesome !! They got my husband a passport in two weeks even though EVERYONE said it would…read moretake months !! He didn't have a birth certificate and his citizenship certificate was old and faded. We were told it had to be replaced and that it would take 6-13 months !! They were so helpful and went above and beyond to help us !! They knew what needed to be done and they got it done !! Like magic !! Two weeks after we sent everything my husband got his passport !! Thank you so much !! We appreciate everything you did !!

Monument Visa was responsive, honest, straightforward, and extremely reliable. They delivered…read moreexactly what they promised, right on schedule, and made the process of getting my travel and overseas relocation documents apostilled and authenticated smooth and stress-free. Whenever I had a question, I was able to call and speak directly with a real person--the owner himself--which I truly appreciated. Highly recommended.

I used the service to get an FBI background check apostilled for a Visa application. I paid extra…read morefor expedited service. I sent my application one or two days after my husband. His arrived in the mail within two weeks and I had not heard anything about mine shipping yet. I reached out and they said the FBI background check service I used required a password and they can't access it. I checked and they were right, but why hadn't someone reached out? When I submitted my application I received an automated email they received my request. The email they sent about my password went to my junk mail. They do have notification on their site to check junk mail, but I figured since the automated reply came through fine it wasn't an issue. Luckily I still received my documents at the same time our marriage license apostille came in, so we didn't lose any time. There aren't that many services like this to choose from so you're pretty much stuck.

Such a pleasure! The quality and efficiency of their process service is unmatched. I called them on…read morea Monday afternoon to serve papers, and it was done first thing in the morning the following day! The process worked exactly as I needed- they provided updates, then answered all the questions I had, and remained very communicative throughout the whole process- they responded happily. I am grateful for the opportunity to work with such a professional team.

waited over a month to reach back out and let me know that they never even sent my order out for…read moreservice of process. Very unprofessional and would not recommend them to anyone.

We needed our visas to China on short notice for an upcoming trip, and Visa Hero made the entire…read moreprocess seamless. My husband and I researched several visa and passport services, and Visa Hero stood out not only for their competitive pricing but also for their outstanding customer support. We were able to reach them easily--whether by phone, text, or website chat--and they were always prompt and helpful in their responses. Thanks to Panda and the entire Visa Hero team, we received our visas even faster than expected. The process can be stressful, but they truly made it easy. Highly recommend!

My visa application process through VisaHero was smooth and hassle-free…read more The user friendly online platform lists application requirements clear and concise. Everything is digitalized including visa photo. Online chat feature saved me tone of time for information I need explanation and clarification. Price was competitive with other online visa service. But its efficiency beat them all. Exceptional service. Highly recommended.