I lost my passport, and i need it for work. I called UPV and they were very helpful in…read moreunderstanding my needs and expediting getting me a new passport. Will definitely use their services again in the future!!

Chestine and the team at the post office went above and beyond to make sure I got my passport in…read moretime to make my flight back home! Amazing service!

Great service from Travel Visa Pro. Their team provided prompt, professional support via email…read morethroughout the entire process and kept me updated. Everything was delivered right on schedule without any hassle. Highly recommend them for fast, reliable FBI record and apostille processing.

amazing service helped me with all I needed , I was confused, but the person I talked to what's…read moresuper cooperative and he knew exactly what I was looking for amazing help and service

Martin and his team were awesome - from start to finish! I will use them for all of my DC Courier…read moreServices! They are top notch! No BS! No bait and switch! Real business team that commits & makes things happen...and saves people - like me and you...time and money! (Travel, hotel, waiting in lines, etc.)! I did it all from the comfort of my home and a couple of trips to FedEx! 5 Star Service - with great prices!

Incredible service! I was genuinely blown away by how responsive, kind, and efficient Best…read moreMessenger was. I had an odd request to pickup a package from a store in the mall and have it delivered to my home. Best Messenger made the entire experience a piece of cake. My package was delivered exceptionally fast and the entire process was smooth and easy from start to finish. Next time I, or anyone I know, is in need of a courier, I'm hiring them again!

I had an outstanding experience with A1 Passport & Visa Express! I needed my passport processed…read morequickly, and Sam and the team provided exceptional customer service from start to finish. Their communication was clear, professional, and timely throughout the entire process. Sam went above and beyond to coordinate everything and ensure my passport was processed and delivered expeditiously. Thanks to their expertise and dedication, I received my passport in time for my upcoming cruise, giving me complete peace of mind. If you need passport or visa services and want a team that is responsive, knowledgeable, and genuinely cares about its clients, I highly recommend A1 Passport & Visa Express. Thank you, Sam, for your outstanding service and support!

I needed to renew my passport quickly in order to have time to get the visas I need for a business…read moretrip. Sam Carlo at A1 Passport & Visa was efficient and quick. And I appreciate that he warned me in advance about what a State Department email would say about the length of time. I received my passport in 5 working days from when Sam submitted it. Highly recommend!

AVODC is the best visa service around. They are very knowledgeable, helpful and friendly. If you…read moreneed a visa or passport done.quickly, I highly recommend using these guys!

As I'm writing this I'm making a mental checklist of what to pack to go to India (my flight leaves…read morein 5 hours!). I'm going to India tonight only because the people at American Visa of DC are efficient and competent. Last week, in a state of panic, my family and I realized that my visa to travel to India was not valid and I needed to apply for a new one. We had already bought our tickets and we scarily came to terms that we had only 5 business days to get my visa application to DC, for the Indian Embassy to process it in time, and send it back to us before our flight left tonight. Also since I'm considered a person of Indian Origin by the Indian Government, I automatically have to apply for an "entry visa," which is more expensive than a tourist visa and requires more documentation (they needed a copy of my birth certificate amongst other things, I was born in India!). We all had the same reaction that there wasn't enough time to get the application to the Embassy and for it to process before we left. We all were worried that I'd have to change my flight. Through the panic, my brilliant sister intervened and gave me a list of courier companies that I could pay to deal with the visa application submission instead of traveling all the way from Charlotte to DC, and American Visa of DC being one of them. I had called a couple of the companies on the list last Wednesday and the response I kept getting was there wasn't enough time and there was nothing I could do to get my visa processed in time, my only option being to change my flight date (costing a minimum of $500). Then I got on the phone with Benjie at American Visa of DC and hope was installed. He was calm and collected, even after listening to my hysteria, and seemed really familiar with Indian visas. He told me to fed ex my application overnight and they would take care of dropping the application and picking it up for me, then he said they'd fed ex it overnight back to me. I was ecstatic and jumped on getting all the docs together and fed ex'ed it to him. I sent him the package last Wednesday and it was supposed to get to him on Thursday morning. Unfortunately with my luck, the plane that my package was on had a mechanical error and the delivery got delayed until Friday morning, which meant fewer business days for the visa to get processed. After this, I was confident I would have to change my flight and that my visa would not come through, that I stalled on packing and started looking at later flights. In the interim, I still, per insistence by my parents, kept calling American Visa for status updates on my visa. I talked to Samantha a few times and I'm sure she had a lot of other things to do, but she patiently looked into my record and kept me up to speed with where the visa was at. Lastly, I talked to Moses a few times as well and also got a positive response that they were working on it. Then last night Moses called me and gave me music to my ears - my visa was ready and they were going to fed ex it overnight so I'd get it around 10am today. He even promised to email me the tracking number, which I got from Monique. This morning, I looked out my window and saw the fed ex van and ran to it like kids to an ice cream truck. Inside that lovely white envelope was my passport, in a nice laminated cover, courtesy of American Visa of DC, and inside my passport, the visa stamp! It arrived nine hours before I'm supposed to fly out! Halleluiah! Thank you, thank you, thank you, American Visa of DC, you guys are life savers!

It costs more, but you're paying for convenience. When you're rushing around trying to settle up…read moreeverything before moving overseas, this place is a Godsend. The owner is very knowledgeable, professional, and friendly. We had y couple of great conversations. I highly recommend it if you're in a rush to renew your passport and don't have a lot of free time.

Choose a top tier for processing. A bit pricy but it was worth for giving me a peace of mind…read more Didn't do nothing and received a new passport about a week. Very recommended. Veronica was an awesome operator!

We needed our visas to China on short notice for an upcoming trip, and Visa Hero made the entire…read moreprocess seamless. My husband and I researched several visa and passport services, and Visa Hero stood out not only for their competitive pricing but also for their outstanding customer support. We were able to reach them easily--whether by phone, text, or website chat--and they were always prompt and helpful in their responses. Thanks to Panda and the entire Visa Hero team, we received our visas even faster than expected. The process can be stressful, but they truly made it easy. Highly recommend!

My visa application process through VisaHero was smooth and hassle-free…read more The user friendly online platform lists application requirements clear and concise. Everything is digitalized including visa photo. Online chat feature saved me tone of time for information I need explanation and clarification. Price was competitive with other online visa service. But its efficiency beat them all. Exceptional service. Highly recommended.

I submitted my FBI background check online for an apostille on September 17 and received the…read moreapostille on the mail on November 23. The USDOS was processing documents out of order and very slowly due to COVID, which was very frustrating. Nicole was super helpful and responsive, and always gave me updates on what was going on. Very competitive pricing, only $55 for the apostille + shipping, when many other companies were charging over $100. I would use them again!

I used the service to get an FBI background check apostilled for a Visa application. I paid extra…read morefor expedited service. I sent my application one or two days after my husband. His arrived in the mail within two weeks and I had not heard anything about mine shipping yet. I reached out and they said the FBI background check service I used required a password and they can't access it. I checked and they were right, but why hadn't someone reached out? When I submitted my application I received an automated email they received my request. The email they sent about my password went to my junk mail. They do have notification on their site to check junk mail, but I figured since the automated reply came through fine it wasn't an issue. Luckily I still received my documents at the same time our marriage license apostille came in, so we didn't lose any time. There aren't that many services like this to choose from so you're pretty much stuck.

best experience with dealing with a government office in more then 20 years. passports done in…read moreunder 2 hours for a next day trip! 5 star!

Well organized. Friendly staff. In this same location (but separate entrances) are the passport…read moreagency and authentication office. The check in desks are also separate (for passport vs authentication documents). Once checked in, watch the big screen showing which numbers are up (they also broadcast the numbers, gotta listen attentively).

My wife and I visited the The Martin Luther King Jr. Memorial Library (MLKML) Passport Acceptance…read moreCenter, with our two young children, at 10:00am on 05/14/2022. We had never been to this library before, the beauty of the building and everything within it was stunning, and it was an added bonus that the Passport Acceptance Center is located on the 2nd Floor which happens to be the "Children's Floor". My children loved everything they saw and cannot wait to return soon. We had an excellent experience at the Passport Acceptance Center and the customer service was outstanding. Abdul was marvelous to both speak with on the telephone and meet in-person, and working with Bachir in his office to get our hefty paperwork processed for 4 new (Diplomatic) passports was a pure joy. I cannot say enough about this location, and I highly recommend it.

This was such a great experience. First of all, I called with questions and they were so helpful…read moreover the telephone. The gentleman who answered explained in detail what I would need for my children's passport renewal AND he was so patient. Then, upon my arrival with my children in tow, another gentleman walked us through the process and patiently waited while my husband went to get a money order from the office next door. Yes, I forgot my check book... I highly recommend coming to this office! They are truly lovely people. So much nicer than the attitude I have received from the post office in the past. Thank you, DC Public Library Passport Acceptance Center!