Installed a new fireplace insert for us. Everything was done quickly with no disruption. Will Mew…read moreand his team were extremely professional and explained the functions so it was easy for us to understand. We highly recommend Southwest Fireplace!

Mr. Mew did a real professional job. He kept the work area nice and tidy. Final cleanup left the…read morearea in good condition. He clearly explained the workings of the fireplace. ​

Rip off! Stay away from this company. Charged 500 dollars for a 40 dollar part with labor that took…read more30 minutes. Takes advantage of elderly people. Also, had them do a furnace cleaning. Just as dirty inside the compartment as before they came. And left dirt on the floor. Vacuum maybe?!

If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Jorge and colleague did a fantastic job to get our fireplace ready to go for the holidays. Thorough…read moreand highly professional. Taught me how to safely use the fireplace. Best customer service experience I've had in a long time. Great value for the price!

Had not used the fireplace for years. Called Safe Fire Chimney & Fireplace (SFCRS) to do an…read moreinspection. Good thing we did. Found out that due to using wood (before using gas), the back panel of the fireplace had cracked, and the base of the fireplace was crumbling. SFCRS replaced the panel and base and corrected the gas inlet put in by the developer, which was not up to current code. SFCRs provides pictures of the before and after work. I recommend that you use SFCRs for your fireplace inspection and repairs.

This guy cleaned my chimney and claimed to put a net around my chimney cap to prevent birds. He…read morealso gave me a warranty if anything happened. However, birds have got into my chimney again and he is not responding to my calls or messages on Yelp. Do not use.

Honest and experienced. Christian the owner came out himself, provided an estimate and assessed the…read morecondition of all aspects of our fireplaces and chimneys. He was polite, respectful and paid close attention to keeping the rest of the areas of our home clean. We also found out they do masonry work. We're getting a quote for that now that we've had such a positive initial experience. Price was great. Definitely well below some others. Glad they were the first company available to come out to give us our inspection. We could have ended up paying a lot more.

Completely recommend to Miguel. Great job that he made/fix…read morein our chimney. Very professional, very friendly and fair prices.

Very responsive. Did a great job fixing some bricks on our chimney last summer. Called them in…read moreJanuary to look at a concrete wall issue; another successful task.

Want HVAC with a sense of humor and lots of experience? Look no further! These guys are smart and…read moredetail oriented. We just moved to a new house and needed a full overhaul. New furnace, a/c and humidifier. Ouch! Called Franzen and from the time they inspected our old system to ordering our new equipment and getting us in for install, it was just a little over a week. Amazing turn around time and service! Very fair pricing too. Tony worked with our budget and have us a few different options. He explained the various levels of furnace efficiency and helped us choose the right equipment for our house. We ended up going with the most efficient unit and he explained the additional vent pipe that this would require that was included in the installation process. Jason and Trevor completed the install. They were so kind, respectful and knowledgeable. They went the extra mile to talk to my kids and keep an eye on our dog while I took the kids out. It was really a pleasure to have them over working on our house. Very tidy too! Put down lots of drop clothes to protect our carpet. Jason constructed a new plenum for our furnace and his sheet metal skills are really on point! Very clean work. He takes pride in what he does. Same thing with the piping. He figured out how to assemble the new vent piping so that it would be as flush to the ceiling as possible. Excellent workmanship and really excellent people to work with!

I've been working with tradesmen and contractors in business and personal life for 50 years, and…read moreI've never worked with anyone better than Tony. He responds to calls after business hours in a way that makes you think he's your best friend. Heck, my best friend doesn't respond like that! Anyway with good pricing, and over the top service (even helping you over the phone to avoid a service call) I can't ask for a better professional to handle my HVAC and mechanicals issues!

Jeff showed up the same day as my call to inspect our furnace. He took the time to educate us on…read morehis findings and provided us with repair or replacement options. Jeff was very transparent with the options and scheduling from the beginning. He returned a few days later with a new unit and replaced our failed furnace. His team did a great job protecting our house to bring out the old and bring in the new unit. They did a great job cleaning up. You wouldn't even know they were there with the exception of the house being warm. Jeff stayed to make sure that the new furnace cycled properly before departing. We will be using AGM Heating and Cooling for all future HVAC needs. Thanks Jeff and the AGM Heating and Cooling Team!!!

i recently began living in a manufactured home in Marengo. They come with their own special needs…read more I was pleased with the crew that came out. The inspection and cleaning was performed professionally.. They were patient and answered my concerns intelligently. We will see them in the Spring for the A/C inspection and cleaning.

They are very fast to respond and schedule. They inspected both my chimney and furnace flue via…read morecamera (recorded video) for $550, and determined that the furnace flu needed a liner. When I asked what that runs price wise, they told me that's not their dept. so someone would get back to me. The inspection was Tuesday --it's now Friday and nothing....not even photos or videos of what they took in the flues. I paid but I have nothing. The installers promised me videos. So, be prepared to wait for the results of your inspection. UPDATE: they finally sent me the furnace flue video only on Monday, May 6th (a week after the inspection). Before that, all I had was a few unlabelled photos Unfortunately, this video is too late to have helped my installer. It would have been extremely helpful to have had a video to see where the mortar obstructions to lining the flu were before dropping the liner down the obstructed flue. They, however, got me a quote when I put up this review. The quote does not include removing the mortar obstructions that they, themselves, found in the furnace flu (and which my worker had to chip out the clay pipe and brick wall to remove). Receiving a quote for $3000.00, that does not mention an obstruction in the clay lined furnace flu that they found seems like they are setting me up for a future ask and increase while they are doing the work--which almost seems to me like an intentional overlook since the obstruction is in their video and one photo. I mentioned this to them, and immediately, they took done their quote, so I cannot access it anymore. I think that the video of my inspection should immediately be available for the $550 I paid, and their two workmen assured me I'd have access to it immediately. They sent a few photos on Friday but the workmen said that their computer had limited memory space to take photos so that I'd be able to watch the full videos of their inspections. They used a drone to look at the top of my chimney. I would prefer old school style where they go up to the roof in person. My other chimney guy climbed the roof, while tuckpointing the chimney, and installing my liner on Thursday, and fixed a crack in the crown (which was replaced in 2013) yesterday and tuckpointed some places on the top.Their drone did not show damage that needed to be fixed or any tuckpointing to do (strange on a 35 foot chimney). So, that means that they missed the issues at the very top. The person doing the inspection would not even go into my backyard to put the drone on the backside of the chimney and crown. They found a dead bird in the furnace flu at the bottom, and removed it ,and that was nice. My guy found two more birds, when he chipped out the obstruction, before completing the furnace liner (since the liner would not drop fully until that mortar obstruction was removed). It gives me pause to realise my furnace was trying to vent past several mortar obstructions (significant in size) and 3 dead birds. I'm glad my guy took care of that and that his cost was half of what this company quoted me. I still do not have the furnace flue video or photos or the video the drone took of the top of the chimney. The photos have no detail (far away). They also did not take any time to explain how the water heater is being expelled through chimney flue and whether it should also be expelled through furnace flue, once I get a liner. I heard them talking to each other re my "old school" set up --but not to me, when I asked them for info nor do I see that mentioned in the report. My guy took the time to explain how they would connect and at what angle to the new setup. Some people on here say they inspect your Fire and Carbon Monoxide alarms on all levels of the house --nope, did not happen. I mentioned to them that one fire alarm keeps going off near the kitchen and I was wondering where this alarm resides. I saw the one guy stare up at the ceiling for a long time, while I was paying the other guy, at the end of the visit. Thus, I looked up after they left---yup, that may be the alarm that needs a battery. Too bad he did not care to say something to me while he stared at it. When I've expressed to Amy, who does the scheduling and appears to be a part owner my dismay over these issues, she printed to me in an email that she does not want to email, and that she'd only talk on phone. So they don't want to provide their videos or put things in writing or explain what happened in writing? I'd say this business, well apparently well-loved for simple jobs, is not trustworthy. I'd like my money returned. UPDATE: they sent me back my voided check with no note.

Incredible service and super helpful at assessing our chimney. They gave us steps to take and…read moreestimates for different ways to repair the chimney. I also really loved how well they explained everything and how thorough of an inspection they did. Only wished we had found them before buying the home to do an inspection, but we will definitely recommend them and do business with them!