The customer service is exceptionally slow! We called to order and were left on hold for a long time. We drove there to order and was left standing at the register. We went outside to wait, came back in to pick up and was left standing at the register. We had to hunt someone down to get them to come to the pickup order counter!!! Holy goodness! read more

Tried the Curbside option today, and I was very pleased. I sent a text that I was there, and soon I was handed my order, with a friendly smile. Thank you for the delicious food that I received even more conveniently and quickly. I love Chili's burgers, fries, Chips and Salsa, their soup, and so many more of their yummy menu items. read more

Went last night Jan 16th for the second time. Wasn't near as good as the first time, but it was eatable. Ordered the 2 for $25.00 meals, which was 6 oz steak. Husband ordered med well and I med on the streaks. Well both came very bloody rare. Husband sent his back, I eat mine. The first time I had rib lets and he had the streak, it was to die for. Great. It was OK but could have been better. The waitress was great but didn't get her name. read more

Whenever I travel to Yuma, this Chilis is a must stop. Every time I come here the customer service is great, regardless of how busy it may be. I make an attempt to try new dishes at places i go to eat but i just cannot convince myself to order anything except the mini slider sampler plate. So good. Overall a relaxed atmosphere with great food and impressive customer service. Keep it up and you will continue to have a loyal customer. read more

First time coming to chili's in awhile and we regretted it. Service was slow, food came cold, and we had messed up orders. Don't plan on going back wasn't pleased at all. read more

Worst ribs ever!!! It's like they were kept under a heat lamp for three days. They were gross!

Stay away, the service is atrocious the hostess don't give a crap, they don't greet you, no Hello, not friendly, nothing. We were kept waiting for more than 30 minutes when we were told to wait 10, there were empty tables, and when i talked to the manager about it, his response was "i don't want to make the waitresses work extra" lol, we left. Stay away from chili's unless you want to be ignored and be treated like they're doing you a favor. read more

Solid and consistently good. Good selection of cocktails and taps... Not a micros but solid standards. Diverse enoug menu for most...

The Yuma Chilis is a great place to eat and has super friendly employees. The menu features some great options and the margaritas are very good. read more

Seated us to a dirty table and waited on others that arrived after us. Like we are invisible. Not a good start to our dining experience n. read more

Given that this is the pathetic town of Yuma, sometimes you feel like you have to take refuge in a chain where the food will be at least reliably average. Their $20 deal with an appetizer, two entrees, and desert is a bargain right now. Good service, clean tables & atmosphere, and the food was like it is at any other chilis. read more

I only giving them to stars because the Jameson Margarita at was delicious. The food was horrible ordered a black and bean burger for Lent and it was a charcoaled hockey puck. Ordered spicy fish and I don't know what spice they put on it but it was an edible. Staff is friendly but the food is terrible read more

Worst place I've ever eaten in my entire life. I love the Chilis in San Diego so I figured that we would stop at this one on our trip home. Awful service, floating particles in the waters (twice), food look like it was straight out of a freezer and billed for something we didn't purchase. Talked to a manager who fixed the item and gave us a small percentage off the bill. Absolute worst restaurant and not nearly enough effort to try to reconcile our experience. read more

not bad... just wished my salad had a better presentation to it. otherwise, the chicken quesadilla and the caribbean salad were good. service was fine. my coworkers said it gets really busy at happy hour 3-closing on m-f. no wonder there weren't a lot of people in on a sunday night. =P read more

First time here and I am VERY DISAPPOINTED in there service, it's horrible took about 15 minutes for us to get our drinks and they hardly checked on us. NEVER COMING AGAIN. Wish I could rate this place 0 stars. By the way our server was Leo. read more

Good customer service. Delicious food. Bottom bun was soggy from the steam from To-Go box but other than that everything was PERFECT.

I usually come here for lunch and have ok service. Out of the 6 or 7 times this past year, only once have I had really slow service and they gave me the wrong order as well. Maybe it was just the server that had everything wrong, but she brought out the right order the second time pretty fast. I've probably only been here during dinner once, and ordered a strawberry margarita and reminded the server to sugar the rim (not salt) and he brought out salt rimmed glasses. Come to find out, it was the manager who made them. He apologized and made new ones, and still charged us for the drinks, but whatever, I would still come here because I love their honey chipotle chicken crispers. read more

Probably the worse experience I've had in a while, after sitting for 30 mins, we had to go ask to be taken our order since there was no waiter around thAt cared enough to take our order. We got no forks, no napkins no straws, we were lucky enough to get our drinks at this point. The waiter was so careless, like his laid back attitude was nice at first until it started affecting the way or lie service was, we got appetizer and it was okay after we had to ask and wait for every single thing whenever he would come around like can I give us napkins, even the straws we had to to get them ourselves at the bar, when our food came in , it was just bad ..... my Nieces burger was not cooked and my chicken strips were over cooked and dry and nasty , when my niece told the server about her burger he didn't say anything and just left, the manager came to say well the meat is never frozen so you can even eat rare and you would be okay .. as if that was the point. In overall this was bad , if I could choose 0 stars I would, this won't be in my places to go in a very long while . read more

Chili's - Bars Near Me - Yuma, Arizona

First off, I am a big fan of Chili's. I have loved Chili's since my first visit in 1980. Some Chili's are a hit or a miss. This Chili's is a MISS. I have dined at this Chili's once to twice a week over the last two weeks during our YUMA season. My food is luke warm at best. Yes, I have brought this to the manager's attention. Consistently our food is luke warm. Never hot. The menu has changed over the years and what they did best: chili tacos and burgers they have moved away from to compete with Tex Mex. Down the street is a little place that never serves luke warm food and in my opinion would give the Cheese Cake Factory's burgers a run for their money. We will dine at Eddies until Chili's address the temperature of their food. I gave them a two because I once loved Chili's. It should be a Zero now. read more

Went with family for lunch when they opened at 11:00 on a Sunday. Not terribly busy. The waitress was nice. I ordered the prime rib steak tacos with corn tortillas. I should have asked if the tacos came fried! Most horrible taco I have ever had. The rice and beans were cold as was the greasy hard taco. I guess they were waiting on my husbands fajitas before they brought the rest of the food out for our party of 6. I have never had any issues with the food here but this is as the worst. I will say the watermelon margarita was awesome read more

Tried to stop here and meet my sister for lunch. She only had an hour for lunch and we told the hostess this and expected him to relay it to the waitress. Worst idea ever, we sat for 20 minutes before we left. Not a single waiter/waitress asked if we wanted something to drink. We watched another table get their food and then we decided to leave. As we were leaving, someone whom I assume was the manager asked if we had a food meal. I know it's Yuma, but give me a break. For 1, it wasn't busy at all! I waitress part-time and maybe I just expect more from a place. Yuma Chili's is an absolute joke. read more

Does not allow services dogs... Will ask you to leave.. WILL NEVER be back, unless i want to cook my pup

Service was just okay. Our server was more concerned with sitting and spending time at her family's table a bit down from ours than doing her job. Anything with cheese on it was completely welded together and everything else was just warm, dishes had obviously been sitting in the window waiting to be ran out.. nothing good except the strawberry lemonade. read more

I'm so done with Chili's. I used to love this chain - when the food was good. I don't know what happened (change of ownership? New management?) but I just gave it its last chance. The only reason this review is getting 2 stars is because the server was awesome. Sad :( read more

First time ordering dirty martinis at a Chili's. Came back one week later and happy to see bartender Antonio remembered me and exactly how I like my martini!! The best I've ever had, and a great price for a specialty drink!! Not to mention this guy is always smiling and very personable, hard to find this kind of personality in young professionals!! Btw, I'm a grandma who appreciates respect!! Thanks, Antonio!! read more

Just another typical Chili's.. nothing special or outstanding about it. On the upside it isn't one of the lack luster twigs of the branch. If you're looking for what you would usually expect from this place, then definitely stop by. read more

i love the pomegranate alcoholic drink !! the main reason i go. lots of the food has that home made touch. perfect for a evening with the girls :) read more

Service was great! The kitchen staff obviously needs to retrained or simply let go. We ordered 2 simple appetizers and the quality of the product was terrible. Fried pickles (one of my personal favorites) was not thoroughly cooked to only an off white color and the batter just didn't stick to the pickles, also they did not drain grease, it looked like it came directly from fry grease to plate! Chips and salsa with fresh made guacamole tasted okay, the guacamole had several nickle sized pieces of avacado skin and also over ripe avocado. The last time we had been there over a year ago I was dissatisfied with the product and made an online complaint on the Chlilis website, no more going back for food! read more

Ordered nachos and a martini. Bartender did a fine job on the cocktail. The nachos suck. They took 20 minutes to arrive and were undercooked. The cheese was not melted. The chips were soggy. What a bummer. read more

I thought the service was very slow and the food was just ok. I have been to many Chili's over the years and this one was just ok.

Interesting menu, good prices, good quantity of food, good food Terrible service, long wait to take order, longer time to get food, had to ask for fork, knife, and spoon, server disappeared read more

The food was great but the service was sub par to say the least. Over 20 minutes for a salad seems a little excessive.

Pretty standard Chili's experience. Food was ok, the service was good.

We went for a quick lunch and was hoping for a repeat of good service but sadly we didn't. We were greeted and since we had my young daughter, it took us a while to make a decisions and our server was noticeably annoyed. We put in our orders and we seemed to have never seen our waiter after that and had to ask multiple servers for help and requesting things. We were starting to get annoyed and the only thing that stopped me from talking to a manager was my daughters crankiness after being there an hour (at lunch!) I understand if he was busy but communicate to the table! read more

First time I ever went here, very good food. First time I spent $7 for a beer, won't be back.

This is one of the best restaurants in town not only for the great food and prices, but for the amazing customer service you get from every staff member. They definitely know how to take care of their customers. read more

So I stopped in with my sister for an early dinner... big mistake! We ordered the Grilled Chicken Salad and we were served slimy lettuce. When we asked for the manager the waiter hesitated but eventually sent him over. We ordered a replacement dinner but when we were about to leave, there was a cockroach on the table. We don't know where it came from....I just hope that I didn't eat its cousin in my burger. Needless to say, we didn't have to pay for our meal. I will never go back to this restaurant and urge all of you to check your food and table for bugs. GROSS!!! read more

They worked REALLY hard to make sure that I was satisfied after making a mistake with my order. Props to them for customer service!

Ok, I like Chili's. I had the Caribbean Salad. Awesome! Great flavors, oh yeah! But way too expensive. So, I'll issue Chili's a challenge. Get America eating healthy. Cut the price of your salads in half. Do it! read more

Now I have had some bad Chili's experiences, but this was not one of them. Stopping on our way home to San Diego, from Colorado, last Saturday, we took a chance on Chili's. Glad we did. I ordered the club that came with turkey, deliciously cooked bacon, lettuce, tomatoes, and avocado on lightly toasted wheat bread. It was neat, it was proportional, it was done right and it was delicious. The fries served with it were delicious too, hot, fresh, and crispy. I was not sharing. Perfection would have included a spear of crunchy dill pickle. My husband got the smothered smoked chicken burrito that was huge and delicious. Rice and beans that came with it good too. He could not finish the whole thing and if we had refridgeration, we would have taken it with us. One daughter ordered the cajun chicken penne pasta and everyone really liked it, her included. One daughter ordered the chicken enchilada with sour cream sauce and that was really tasty too. Personally, I really liked it too. Youngest ordered mac n cheese kid meal. She went nuts over the "just like home" mac n cheese. (I think she was talking about the blue box we sometimes make). It was creamy, not dry and it was really a good sized portion. Lastly, the girls ordered the brownie dessert with ice cream on top, topped with toffee. Had a taste, delicious. Not a bit left. Service was good. Bathrooms and table were clean. Food was really, really good. I hope they have the same menu here in San Diego. read more