We stopped at the Texas Roadhouse for dinner in Yuma, AZ on our way home to San Diego. Out of all the Texas Roadhouse restaurants I've been to, this one had the friendliest and very attentive staff. Everyone was working together as a team helping each other out. Because it was Good Friday, I ordered the lemon pepper salmon and added a side of grilled shrimp with mashed potatoes and corn. Everything was delicious especially, their homemade biscuits. It was a very busy restaurant but they got us in and out pretty fast. Check it out when in the area! Happy Yelping :) read more

Texas Roadhouse - Texas Roadhouse Yuma, AZ - Steakhouses Near Me - Yuma, Arizona

This place is a joke Literally a joke The way they treat customers are fucking insane My sister and her friend came in to eat dinner When they went to pay they had card issues and couldn't get it figured out They are both severely special needs You can tell by looking at them Then speaking to them a whole nother story Anyways they came for dinner and the card got declined and these associates continued to treat them like shit while they waited for my mom to come and help them Once my mom arrived they gave my mom a shitty ass attitude telling her they wouldn't serve her when trying to place an order for bread and butter for 3.75 My mom paid my sister's bill and wanted to order bread and the manager refused her service She went to the to go window and tried to order bread and the manager refused to serve her It's rude as ever This restraunt needs a new manager He is blatant rude Texas roadhouse makes 5.8 billion a year and threw a fit over $70 and my sister being there 4 hours Mind they are paying customers They didn't walk out they paid the bill If they were anyone else there for four hours enjoying a meal and drinks no issue but two special needs adults are being treated like shit. Absolutely insane This restraunt needs to be re evaluated read more

(3/5) We decided to give Texas Roadhouse a try. The atmosphere is very energetic, with a lot of music playing over the sound of people talking. It's just not the type of environment I personally prefer because it was difficult to have a conversation at the table, but we decided to try it anyway. Our server was friendly, although it took a while before we were able to order our drinks and appetizer. We ordered the fried mozzarella as an appetizer, and it was hot, crispy, and very tasty. For our meal, I ordered a medium steak with mashed potatoes and gravy, while my husband had steak with green beans. The mashed potatoes were enjoyable and had a homemade texture with chunks of potato. Unfortunately, my steak was the biggest disappointment. I ordered it medium, expecting it to be juicy and pink in the center. After eating a couple of pieces, I realized it wasn't cooked the way I ordered it. When I cut into the middle, the steak was well done all the way through. It was dry and not what I expected. Our server brought the issue to management, but after waiting quite a while, we were initially told nothing could be done. We requested to speak with the manager, and after another wait, he came to our table. He offered to remake the steak, but we declined because we personally do not send food back to be remade. What was most disappointing was the way the situation was handled. The manager explained that unfortunately things like this happen often and that they had recently remade another customer's meal without an issue. However, that wasn't really the point. We understand mistakes happen in restaurants. The issue is that the food should have been prepared the way it was ordered the first time. Hearing that mistakes happen "all the time" was not reassuring as a customer. It made the situation feel more like something to accept rather than an opportunity to acknowledge the mistake and make it right. We didn't ask for any type of discount, but when he asked, we showed our military ID and he gave us a military discount since they do offer that. We didn't want to ask for anything else, but he also gave us another five or ten percent, which we appreciated. The fried mozzarella appetizer was good, our server was polite, and some parts of the meal were enjoyable. However, the overcooked steak and the way the concern was handled left us disappointed. Overall, I'd give this visit 3 out of 5 stars. Mistakes happen, but how a restaurant responds makes a lasting impression. That stuff didn't really mean anything to us, and I don't think we'll be coming back. read more

Judah thank you so much for making sure all our food was correct before putting it in the bag. Everything in our to go order was perfect and good as we preferred and still hot when we got home. Thank you for our late lunch/dinner. Will be coming back. Judah was kind, patient, and asked if anything else was needed. read more

Had a nice lunch with good service today. New York steak was a little undercooked and lacked flavor but it wasn't bad. Dinner salad was delicious with lots of veggies and croutons. The best part of the meal! Bread served at every table with flavorful butter. Nice touch. read more

Texas Roadhouse - Perfect dinner salad! Was great. - Steakhouses Near Me - Yuma, Arizona

Stopped in here when heading to the river for the holiday weekend. We were seated right away and our server was so nice. We ordered our drinks and apps pretty quickly. I ordered the salmon and it had a nice crispiness on the outside. For my sides, I ordered the green beans and a baked potato. The dinner was quick and tasted great for a nice stop before jumping back on the road. read more

We took my dad and stepmom to Texas Roadhouse to celebrate their birthdays, and we had such a great experience! Our server, Shar, was absolutely amazing! She was extremely attentive, friendly, and quick with everything we needed. She made sure we were taken care of throughout our entire meal and helped make their birthday celebration even more special. Her customer service was outstanding, and we truly appreciated how welcoming and helpful she was. Thank you, Shar, for making our family celebration such a wonderful experience! We will definitely be back! read more

Prime rib here is always perfect! Kids sirloin was a delightful surprise for the kiddo! Chili as a side dish a tad too spicy for kiddo but it's always yummy! The salmon was not dry and was ample enough to take half home! It was so lonely on the plate tho... this happens when you order a salad and chili! Couldn't yall at least put a sprig of green or something on the plate for aesthetics? Remember we eat with our eyes too! knowing that a Friday Evening would be busy we arrived hungry at 4:15pm and were seated promptly! I shoulda stuck with the peanuts! Those delicious pillowy soft rolls wreck havoc with one's glucose level! I'm afraid kiddo devoured his sirloin in record time. Geeze is he ready to move up to the adult menu? The music was not atrociously Loud this time! Have y'all heard your customers??? read more

The bone-in ribeye was absolutely amazing, but the real star was Des. Honestly, Des has to be the best server ever. Friendly, attentive, and made our entire experience exceptional. We'll definitely be back! read more

I had a gift certificate that I had purchased online and my hubby had a $100 gift card. The server would not let us use both. We never got an answer as to why not? It's money, is it not? The food was pretty good; the hot rolls with honey butter were amazing and they'll just keep bringing them out! I'd maybe go back. This was in YUMA, ARIZONA. read more

My food was cooked and prepared to perfection and even came out earlier than the estimated wait time!

They were really nice and fast the steaks were delicious my favorite part was the bread

AWESOME So good get the 6oz sirloin or whatever it's super good and the waiters are cool! read more

Unfortunately, our experience was disappointing from the beginning. We were initially served small plates for our bread rolls that appeared unclean. Later, we found a small bone in the chili soup, which was concerning. For our main dishes, my daughter ordered her sirloin cooked medium, but it arrived rare. I ordered mine medium well, but it was served overcooked and closer to extra well done. Additionally, my baked potato was extremely dry and had a cardboard-like texture. Overall, the service was not pleasant, and the quality of both the food and dining experience did not meet expectations. read more

We had a delicious meal but the server, Peyton walked away with my $50 gift card. It was never applied to our meal nor was it returned. When I looked for her...she disappeared. read more

Great steak & onion blossom! Every thing there is good. Service is good. Noisy is my only complaint

I decided to have a family meal here for my birthday. This place is/was always packed, so I got online, joined the VIP club and got on the waitlist. Plus, I got a coupon for a free appetizer as well! We used the waitlist on a Friday around 3:30pm before the dinner and were seated in under 15 minutes. For appetizers we ordered The Cactus Blossom and The Combo Platter. The salads were good but left my Wife wanting, as in not the best tasting. The bread combo, like the appetizers were delish! We all ordered various dishes for our main courses which we enjoyed immensely and had plenty to take home; I will say the sides I ordered, the Steamed Vegetables were crisp/crunchy and the Green Beans with the bacon bits? Yes! And really hit the spot. Once I told them it was my birthday, not only did I a dish of French Vanilla Ice Cream with Chocalate, Drizzle, I also got "The Treatment." As in they bought out a portable saddle for me to sit on while they exclaimed to the whole dining area it was my birthday and how old I was (good thing I joked and said I was 21!). Overall, it was a good time, and the price came in slightly less than I had expected! read more

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Andrew was our server and he was so knowledgeable about the menu and about Texas Roadhouse. He gave detailed about the food which helped me decide. We felt so welcomed. Husband and me will definitely come again. read more

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They have 20 minute chairs. 30 at most. The food is okay, but once my butt and lower back start to ache it's just not worth it. Even people I know who like the food just get it to go. The atmosphere is what it is. Either you like it or you don't. read more

Very disappointed with this location. Service was terrible. I was at home when I joined the wait list- I checked in when I was at the restaurant. After that, I had been waiting for an hour outside, it was also very crowded. The hostess also had no clue what was going on, and therefore we had to wait another 30 minutes. It was also very hot outside and we weren't provided any drinks, also no seats provided. In conclusion, there is a lot of stuff that should be fixed to please your fellow costumers. read more

Just came here a couple days ago and was VERY disappointed. I have been coming to this location everytime we travel from California and have never had an issue. We brought some friends down and it was their first time and they unfortunately won't be back because of the experience we had. 1. We sat down was greeted by our server Peyton, my friends and I are all over the age of 21.. we all wanted a drink and were told we could not be served because we had a California vertical license. Again, we go to this location ALL of the time and have NEVER been told this. We told her we've been served before and she refused. We went to the bar and got served our drinks... the bartender even laughed when we told her she wouldn't serve us. So that was that. 2. My sister in law had a coupon for a free appetizer and wanted to order the ribs, she looked and her and told her to read the terms and conditions, she told the server she did and the appetizers it doesn't include. Peyton (our server) then tells her about 2 more times to read the terms and conditions and she shows her it doesn't exclude the ribs. She puts the order in, but at this point all of us felt the tension. 3. My brother in law licked the rim of my sister in laws drink and not even a minute goes by and a manager comes to our table and says "did you just take a sip of this drink" he says "yes" and she then says "Your server (Peyton) said you do not have a valid ID" which was not true. He provided an ID and she said there was a miscommunication. At this point we're all extremely uncomfortable knowing that we are being watched and also talked about. 4. After this situation, Peyton came over and very rudely said "someone said you guys wanted drinks" we all said no. She then walks over to her computer area and starts talking to all of her coworkers. It was extremely uncomfortable having everyone stand there staring at us. 5. One of my other friends had asked for tabasco and about half way through our meal a different server (who was talking to Peyton prior) asked her if she's does using the tabasco because he needed it (i did not catch his name) he then proceeded to put the tabasco at the server station area and did not use it at all. Just felt sort of rude and unnecessary. As a younger crowd it is already hard going out to eat and receiving horrible service because apparently we "do not tip". Unfortunately in this situation we did not tip because the service was horrible. I have never experienced this before. Sad to say my friends first time here will be their last. I just hope you guys are able to educate you servers more about who you can and can't serve, also have THEM read the terms and conditions of the coupons you guys provide. read more

Our food was perfect. Our service was perfect. The restaurant is very nice with a very happy ambiance. Our waiter Andrew was excellent too!! What a nice guy he was. Thank you for making my birthday perfect!! read more

Food and service were great! Manager was a jerk! We were a group of 23 (yes I know big party). We were checked in at 5:30 and were told twice that our whole party had to be there, which we were. twenty minutes later we were told to go to the host. They take one of us back to show us the three booths we would be in and then the rest of the party started coming. The manager saw the rest of us and started yelling at us to go back to the front to count us individually to make sure we were all there. Again, very rude and wouldn't even let us get a word in. Other than the manager being a jerk, the food and service were great. Alex was our waitress. read more

I took my husband for his birthday dinner. After our meals had already been served, three family members arrived to join us. We were informed by our waitress that the restaurant has a new policy prohibiting additional guests from joining a table once the original order has been placed, so our family members were required to sit at a separate table. while we were disappointed by the policy what was even more disappointing was how the situation was handled. we asked to speak with the general manager/owner to better understand the policy. Instead of listening to our concern, he became defensive, spoke to us in a rude and dismissive tone, and essentially told us that if we didn't like the policy, we could leave the restaurant. He then walked away without attempting to resolve the situation. The restaurant was not busy, so the policy seemed unnecessary inflexible in this instance. I will not go back again. very unprofessional. read more

Took my aunt and the rest of my family to eat for her birthday and were amazed on how perfect the food was and service. The restaurant was spotless with the awesome aroma of bread and meat cooking on the grill. The hosts all greeted us with a smile and held open the doors for us. The last time we went it was a miss but today was an absolute hit. Our server who was Jonathan was a prime example of service making sure we had drinks refilled, bread restocked, and anything we needed. My aunt who is mostly a Spanish speaker appreciated Jonathan Speaking Spanish to her when taking her order. He also made sure we were taken care of with dessert for her birthday and an announcement. Awesome experience. read more

Always an awesome place to eat, I recommend wish they prepped more prime because they were out when we visited, but the ribeye was excellent! read more

Our steaks were dry and way. Overdone for medium rare! The other food dishes were good , but when it's a steak dinner. It should have good steaks! Birthday dinner for our party was ruined. Was to busy. To catch the server to tell him, on the 21 st . Of Jan. So we cannot give you a good rating. read more

This place isn't terrible. The pros: the bread they bring is amazing. The prices are great for a steakhouse, the server was so sweet and attentive to our big party, and the kids loved the dancing Cons: the bacon cheeseburger was pretty bland, no sauce or anything on it Andy he patty had basic grilled flavor. My husband's food was decent for the price point, read more

I'm only giving them 2 starts cause the service was good and beer was cold. Food was definitely reheated, portions have dropped, steak temperature was not on point,overall the quality of food has dropped. Very disappointing after driving an hour to have dinner there. read more

Really disappointing experience with my ribeye steak dinner. The steak had almost no flavor. It was completely under-seasoned and had no sear on it, like it had been placed on a very under-heated grill. It also had almost zero marbling and was very tendony. At least the bread was good, but that was about it. read more

The food was great, and our server Basillia was very patient with us buying our gift cards. We loved the whole experience.

disappointment with the service my party received at your Yuma, Arizona location during a recent visit. We were a group of 15, there to celebrate my wife's birthday -- a special occasion that was unfortunately soured by poor management and a lack of accommodation. Manager Jim refused to allow our party to sit together, despite other patrons offering to shift or combine tables to help make it possible. His demeanor was unprofessional and dismissive, and he showed no willingness to assist or make reasonable adjustments to enhance our experience. While the management fell short, I would like to extend our thanks to our waiter, Mike, who made a genuine effort to make the best of a bad situation. His professionalism and kindness did not go unnoticed. Unfortunately, due to this unpleasant experience, we will not be returning to this location read more

Karen and I celebrated our 38th wedding anniversary by going down to the Texas Roadhouse in Yuma for a steak dinner last night (December 18th, around 6PM). We've always had a decent steak there. I selected a 16 oz. rib-eye from their display window and ordered it 'Rare". Their temperature guide says that they cook "rare" steaks to a cold center temperature, which is the way I like it (i.e. very rare). I ordered a bowl of mushroom on the side, without onions. I should have known there was a potential problem when the steak arrived, as it had lost a LOT of its thickness, and then, when I dumped the mushrooms onto the steak, there were only about 4-5 mushrooms on top of a bowl filled with cooked onions! Anyway, the steak with the loaded baked potato and caesar salad tasted OK, but I should have paid more attention to how the steak had been cooked. It was nowhere near "rare" because the center of the thin steak was just the slightest bit pink - I would rate it a "medium-well" cooked steak!!! A bit of a disappointment, and the waitress was not the least interested or concerned when I mentioned it to her. I told her that I'd already eaten half the steak so did not expect a replacement, but wanted her to inform the cook, so that he/she was aware of the problem. She said, "Gotcha!" and ambled back to do something else at the register in the kitchen. We spotted who we thought the manager was, in a blue shirt with an ear piece, on the other side of the restaurant but he never came near our side of the restaurant, so we paid a smaller tip than normal, and left. Oh, well, another restaurant in Yuma that we probably won't be returning to!! read more

Texas Roadhouse - 16 oz window-selected ribeye steak supposedly cooked "rare" (cold center). This one was "medium-well". - Steakhouses Near Me - Yuma, Arizona

The food was amazingly good. The service was impeccable, all of the service team are well groomed and looked sharp. The cost during their happy hour was unbeatable. Myself and my wife dined there and will definitely be returning. If you're looking for a good steakhouse, you have to check this out. read more

We are visiting from San Diego and have to say that every employee was on top of it tonight. We were asked by several employees if everything was good and if we needed anything. We were VERY impressed. The food was excellent as well. read more

Michael G is one of the best waiters I've ever had if I'm being completely honest. He definitely deserves a raise. If every waiter at Texas Roadhouse had the same welcoming attitude, I would probably be eating here much more often. It was a great time, but more the comfortable atmosphere Michael brought was the fact that he was looking out for us. I inquired about the ingredients of a product because I don't eat pork (I keep a biblical diet) and after checking to make sure it didn't have any pork in it, we went further and checked the rest of the products I ordered and let me know that the baked potatoes are actually covered in bacon grease before cooking. I am so happy to have a waiter go the extra mile for me, and because of this and the fact that we had a pleasant and welcoming vibe about him, I believe he deserves a raise! Thanks Michael G! read more

Cold food, bad service, wrong order. Total disappointment one of three steak orders was cooked per request. Serves was poor at best. The line dance dose not make up for poor service and food served cold. Asked for a manager no one showed up. read more

Sammie was amazing! Had a great attitude and brought our food promptly. Great service today.

Texas Roadhouse is always a packed MESS, and you have to wait for over an hour to get in. If I didn't reserve online, it would have been a wait closer to 2 hours. I've been here 3 or 4 times to know. It's super loud like a cheesy sports bar, the food is OKAY but table service is great. The waitresses or waiters are great and accommodating. I ate a hamburger, which was tasty, and the bread was delicious with a cinnamon sugar butter, but was it worth the wait? I wouldn't come back here unless there is no wait time or unless I was mentally prepared to sit or stand around for over an hour to eat mediocre food. Or unless this was one of the few sit-down restaurants in the area. There are lots of families and this restaurant is generally in a suburban area but in every place I've been to one, it always has a long wait and there is a massive amount of ineptitude going on with people handling the seating. Or maybe there just isn't enough seating and the staff is overwhelmed because the restaurant is overbooked. I made a reservation online, and this is the EXACT text I received: "You're on the TXRH waitlist. Text HERE once ALL guests have arrived. Text REMOVE to leave the waitlist. Quote 35min-45min. Reply STOP to opt out." We arrive 40 minutes later, and I walk to the front to check in. I then get this text: "You've been successfully checked in! Please remain close to the building and keep your phone nearby. We will text you to bring your party inside shortly. -TXRH" I have to wait ANOTHER 45 minutes inside amongst families, couples, and other groups of people. Finally, I get a text saying something along the line of "You're moving up the list, gather your completed party and go straight to the host stand to be placed On Deck for one of the next open tables.-TXRH". 10 minutes later, I'm STILL waiting ON DECK, which is in front of the hosts, AND 3 or 4 other people helping her. 5 minutes after that, we are seated because our waitress had to wait for a line dance to finish. That's how the owners want it, though. Less availability equals more demand. OR you could always REMODEL and make these restaurants 2 stories and always have room for more people with a larger restaurant, but NO. Let's make families and people wait to eat mediocre food in an environment so loud that they can't hear each other. And let's drown it all out with the staff having to periodically line dance. Brilliant! I'm sure people will eventually get the idea that waiting for this food isn't worth it. read more

Food is great but the NOISE LEVEL IS LOUD, too loud. It get very busy around 4:30 and on. We will go again.... maybe it will be quieter earlier in the week. read more