We stopped at the Texas Roadhouse for dinner in Yuma, AZ on our way home to San Diego. Out of all the Texas Roadhouse restaurants I've been to, this one had the friendliest and very attentive staff. Everyone was working together as a team helping each other out. Because it was Good Friday, I ordered the lemon pepper salmon and added a side of grilled shrimp with mashed potatoes and corn. Everything was delicious especially, their homemade biscuits. It was a very busy restaurant but they got us in and out pretty fast. Check it out when in the area! Happy Yelping :) read more

Texas Roadhouse - Texas Roadhouse Yuma, AZ - Steakhouses Near Me - Yuma, Arizona

I had a gift certificate that I had purchased online and my hubby had a $100 gift card. The server would not let us use both. We never got an answer as to why not? It's money, is it not? The food was pretty good; the hot rolls with honey butter were amazing and they'll just keep bringing them out! I'd maybe go back. This was in YUMA, ARIZONA. read more

Prime rib here is always perfect! Kids sirloin was a delightful surprise for the kiddo! Chili as a side dish a tad too spicy for kiddo but it's always yummy! The salmon was not dry and was ample enough to take half home! It was so lonely on the plate tho... this happens when you order a salad and chili! Couldn't yall at least put a sprig of green or something on the plate for aesthetics? Remember we eat with our eyes too! knowing that a Friday Evening would be busy we arrived hungry at 4:15pm and were seated promptly! I shoulda stuck with the peanuts! Those delicious pillowy soft rolls wreck havoc with one's glucose level! I'm afraid kiddo devoured his sirloin in record time. Geeze is he ready to move up to the adult menu? The music was not atrociously Loud this time! Have y'all heard your customers??? read more

Stopped in here when heading to the river for the holiday weekend. We were seated right away and our server was so nice. We ordered our drinks and apps pretty quickly. I ordered the salmon and it had a nice crispiness on the outside. For my sides, I ordered the green beans and a baked potato. The dinner was quick and tasted great for a nice stop before jumping back on the road. read more

Had a nice lunch with good service today. New York steak was a little undercooked and lacked flavor but it wasn't bad. Dinner salad was delicious with lots of veggies and croutons. The best part of the meal! Bread served at every table with flavorful butter. Nice touch. read more

Texas Roadhouse - Perfect dinner salad! Was great. - Steakhouses Near Me - Yuma, Arizona

My food was cooked and prepared to perfection and even came out earlier than the estimated wait time!

Very disappointed with this location. Service was terrible. I was at home when I joined the wait list- I checked in when I was at the restaurant. After that, I had been waiting for an hour outside, it was also very crowded. The hostess also had no clue what was going on, and therefore we had to wait another 30 minutes. It was also very hot outside and we weren't provided any drinks, also no seats provided. In conclusion, there is a lot of stuff that should be fixed to please your fellow costumers. read more

They were really nice and fast the steaks were delicious my favorite part was the bread

Unfortunately, our experience was disappointing from the beginning. We were initially served small plates for our bread rolls that appeared unclean. Later, we found a small bone in the chili soup, which was concerning. For our main dishes, my daughter ordered her sirloin cooked medium, but it arrived rare. I ordered mine medium well, but it was served overcooked and closer to extra well done. Additionally, my baked potato was extremely dry and had a cardboard-like texture. Overall, the service was not pleasant, and the quality of both the food and dining experience did not meet expectations. read more

AWESOME So good get the 6oz sirloin or whatever it's super good and the waiters are cool! read more

Food and service were great! Manager was a jerk! We were a group of 23 (yes I know big party). We were checked in at 5:30 and were told twice that our whole party had to be there, which we were. twenty minutes later we were told to go to the host. They take one of us back to show us the three booths we would be in and then the rest of the party started coming. The manager saw the rest of us and started yelling at us to go back to the front to count us individually to make sure we were all there. Again, very rude and wouldn't even let us get a word in. Other than the manager being a jerk, the food and service were great. Alex was our waitress. read more

Andrew was our server and he was so knowledgeable about the menu and about Texas Roadhouse. He gave detailed about the food which helped me decide. We felt so welcomed. Husband and me will definitely come again. read more

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Always an awesome place to eat, I recommend wish they prepped more prime because they were out when we visited, but the ribeye was excellent! read more

Just came here a couple days ago and was VERY disappointed. I have been coming to this location everytime we travel from California and have never had an issue. We brought some friends down and it was their first time and they unfortunately won't be back because of the experience we had. 1. We sat down was greeted by our server Peyton, my friends and I are all over the age of 21.. we all wanted a drink and were told we could not be served because we had a California vertical license. Again, we go to this location ALL of the time and have NEVER been told this. We told her we've been served before and she refused. We went to the bar and got served our drinks... the bartender even laughed when we told her she wouldn't serve us. So that was that. 2. My sister in law had a coupon for a free appetizer and wanted to order the ribs, she looked and her and told her to read the terms and conditions, she told the server she did and the appetizers it doesn't include. Peyton (our server) then tells her about 2 more times to read the terms and conditions and she shows her it doesn't exclude the ribs. She puts the order in, but at this point all of us felt the tension. 3. My brother in law licked the rim of my sister in laws drink and not even a minute goes by and a manager comes to our table and says "did you just take a sip of this drink" he says "yes" and she then says "Your server (Peyton) said you do not have a valid ID" which was not true. He provided an ID and she said there was a miscommunication. At this point we're all extremely uncomfortable knowing that we are being watched and also talked about. 4. After this situation, Peyton came over and very rudely said "someone said you guys wanted drinks" we all said no. She then walks over to her computer area and starts talking to all of her coworkers. It was extremely uncomfortable having everyone stand there staring at us. 5. One of my other friends had asked for tabasco and about half way through our meal a different server (who was talking to Peyton prior) asked her if she's does using the tabasco because he needed it (i did not catch his name) he then proceeded to put the tabasco at the server station area and did not use it at all. Just felt sort of rude and unnecessary. As a younger crowd it is already hard going out to eat and receiving horrible service because apparently we "do not tip". Unfortunately in this situation we did not tip because the service was horrible. I have never experienced this before. Sad to say my friends first time here will be their last. I just hope you guys are able to educate you servers more about who you can and can't serve, also have THEM read the terms and conditions of the coupons you guys provide. read more

I decided to have a family meal here for my birthday. This place is/was always packed, so I got online, joined the VIP club and got on the waitlist. Plus, I got a coupon for a free appetizer as well! We used the waitlist on a Friday around 3:30pm before the dinner and were seated in under 15 minutes. For appetizers we ordered The Cactus Blossom and The Combo Platter. The salads were good but left my Wife wanting, as in not the best tasting. The bread combo, like the appetizers were delish! We all ordered various dishes for our main courses which we enjoyed immensely and had plenty to take home; I will say the sides I ordered, the Steamed Vegetables were crisp/crunchy and the Green Beans with the bacon bits? Yes! And really hit the spot. Once I told them it was my birthday, not only did I a dish of French Vanilla Ice Cream with Chocalate, Drizzle, I also got "The Treatment." As in they bought out a portable saddle for me to sit on while they exclaimed to the whole dining area it was my birthday and how old I was (good thing I joked and said I was 21!). Overall, it was a good time, and the price came in slightly less than I had expected! read more

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They have 20 minute chairs. 30 at most. The food is okay, but once my butt and lower back start to ache it's just not worth it. Even people I know who like the food just get it to go. The atmosphere is what it is. Either you like it or you don't. read more

Our food was perfect. Our service was perfect. The restaurant is very nice with a very happy ambiance. Our waiter Andrew was excellent too!! What a nice guy he was. Thank you for making my birthday perfect!! read more

Our steaks were dry and way. Overdone for medium rare! The other food dishes were good , but when it's a steak dinner. It should have good steaks! Birthday dinner for our party was ruined. Was to busy. To catch the server to tell him, on the 21 st . Of Jan. So we cannot give you a good rating. read more

Took my aunt and the rest of my family to eat for her birthday and were amazed on how perfect the food was and service. The restaurant was spotless with the awesome aroma of bread and meat cooking on the grill. The hosts all greeted us with a smile and held open the doors for us. The last time we went it was a miss but today was an absolute hit. Our server who was Jonathan was a prime example of service making sure we had drinks refilled, bread restocked, and anything we needed. My aunt who is mostly a Spanish speaker appreciated Jonathan Speaking Spanish to her when taking her order. He also made sure we were taken care of with dessert for her birthday and an announcement. Awesome experience. read more

I'm only giving them 2 starts cause the service was good and beer was cold. Food was definitely reheated, portions have dropped, steak temperature was not on point,overall the quality of food has dropped. Very disappointing after driving an hour to have dinner there. read more

Really disappointing experience with my ribeye steak dinner. The steak had almost no flavor. It was completely under-seasoned and had no sear on it, like it had been placed on a very under-heated grill. It also had almost zero marbling and was very tendony. At least the bread was good, but that was about it. read more

The food was great, and our server Basillia was very patient with us buying our gift cards. We loved the whole experience.

Sammie was amazing! Had a great attitude and brought our food promptly. Great service today.

disappointment with the service my party received at your Yuma, Arizona location during a recent visit. We were a group of 15, there to celebrate my wife's birthday -- a special occasion that was unfortunately soured by poor management and a lack of accommodation. Manager Jim refused to allow our party to sit together, despite other patrons offering to shift or combine tables to help make it possible. His demeanor was unprofessional and dismissive, and he showed no willingness to assist or make reasonable adjustments to enhance our experience. While the management fell short, I would like to extend our thanks to our waiter, Mike, who made a genuine effort to make the best of a bad situation. His professionalism and kindness did not go unnoticed. Unfortunately, due to this unpleasant experience, we will not be returning to this location read more

Karen and I celebrated our 38th wedding anniversary by going down to the Texas Roadhouse in Yuma for a steak dinner last night (December 18th, around 6PM). We've always had a decent steak there. I selected a 16 oz. rib-eye from their display window and ordered it 'Rare". Their temperature guide says that they cook "rare" steaks to a cold center temperature, which is the way I like it (i.e. very rare). I ordered a bowl of mushroom on the side, without onions. I should have known there was a potential problem when the steak arrived, as it had lost a LOT of its thickness, and then, when I dumped the mushrooms onto the steak, there were only about 4-5 mushrooms on top of a bowl filled with cooked onions! Anyway, the steak with the loaded baked potato and caesar salad tasted OK, but I should have paid more attention to how the steak had been cooked. It was nowhere near "rare" because the center of the thin steak was just the slightest bit pink - I would rate it a "medium-well" cooked steak!!! A bit of a disappointment, and the waitress was not the least interested or concerned when I mentioned it to her. I told her that I'd already eaten half the steak so did not expect a replacement, but wanted her to inform the cook, so that he/she was aware of the problem. She said, "Gotcha!" and ambled back to do something else at the register in the kitchen. We spotted who we thought the manager was, in a blue shirt with an ear piece, on the other side of the restaurant but he never came near our side of the restaurant, so we paid a smaller tip than normal, and left. Oh, well, another restaurant in Yuma that we probably won't be returning to!! read more

Texas Roadhouse - 16 oz window-selected ribeye steak supposedly cooked "rare" (cold center). This one was "medium-well". - Steakhouses Near Me - Yuma, Arizona

The food was amazingly good. The service was impeccable, all of the service team are well groomed and looked sharp. The cost during their happy hour was unbeatable. Myself and my wife dined there and will definitely be returning. If you're looking for a good steakhouse, you have to check this out. read more

Cold food, bad service, wrong order. Total disappointment one of three steak orders was cooked per request. Serves was poor at best. The line dance dose not make up for poor service and food served cold. Asked for a manager no one showed up. read more

We are visiting from San Diego and have to say that every employee was on top of it tonight. We were asked by several employees if everything was good and if we needed anything. We were VERY impressed. The food was excellent as well. read more

This place isn't terrible. The pros: the bread they bring is amazing. The prices are great for a steakhouse, the server was so sweet and attentive to our big party, and the kids loved the dancing Cons: the bacon cheeseburger was pretty bland, no sauce or anything on it Andy he patty had basic grilled flavor. My husband's food was decent for the price point, read more

Food is great but the NOISE LEVEL IS LOUD, too loud. It get very busy around 4:30 and on. We will go again.... maybe it will be quieter earlier in the week. read more

Michael G is one of the best waiters I've ever had if I'm being completely honest. He definitely deserves a raise. If every waiter at Texas Roadhouse had the same welcoming attitude, I would probably be eating here much more often. It was a great time, but more the comfortable atmosphere Michael brought was the fact that he was looking out for us. I inquired about the ingredients of a product because I don't eat pork (I keep a biblical diet) and after checking to make sure it didn't have any pork in it, we went further and checked the rest of the products I ordered and let me know that the baked potatoes are actually covered in bacon grease before cooking. I am so happy to have a waiter go the extra mile for me, and because of this and the fact that we had a pleasant and welcoming vibe about him, I believe he deserves a raise! Thanks Michael G! read more

I am not about to type things twice because I just emailed this to corportate but I feel customers need to know about these situations and I have little faith something will be done. Subject: Formal Complaint Regarding Poor Customer Service at Texas Roadhouse - Yuma Location To Texas Roadhouse Management, Last night, my family and I visited your Yuma location to celebrate my younger sister's birthday. We had a reservation for nine people; however, we informed the host in advance that one person might not be able to attend due to her being stuck at work. We were seated, and we realized there was sufficient space at our table in the event she was able to join us later. We proceeded to order drinks, appetizers, and then our meals. Shortly after placing our order, my sister called to let us know she could be on her way if there was space on our table. When the waiter returned to our table, we politely asked if it would be possible to add her meal to the order. He declined, stating that he had already submitted our order. I then asked how additional items or to-go orders are normally handled, since those situations typically occur after an order is placed. I also offered to have her meal added to my personal check to make it easier. At that point, the waiter refused again and stated that I was "deceiving him," which was both confusing and embarrassing, as we were simply trying to purchase an additional meal. We respected his response and did not argue. However, the interaction made us feel uncomfortable and unwelcome. We were celebrating a birthday, and instead of enjoying our time together, we felt embarrassed by how the situation was handled. As paying customers, it was surprising and disappointing to be refused the opportunity to order additional food. Shortly afterward, a woman who appeared to be a manager was going to every table asking if everything was okay. When she came up to ours, I politely explained that we no longer felt comfortable staying and asked if we could simply pay for what we had already received and cancel the remaining food. She agreed but did not ask any follow-up questions and left. Afterward, the waiter returned with our checks, and we paid and left. I want to be clear that we were not asking for any free meals. We were simply trying to order an additional meal for a family member joining our table. There was sufficient space, and no accommodations were needed beyond adding one item to the order. This experience was disappointing, especially on a special occasion. Texas Roadhouse should prioritize professionalism, communication, and respect. Unfortunately, the way this situation was handled made us feel unwelcome and undervalued as customers. Who refuses a meal to a paying customer? I hope this feedback is taken seriously so future guests do not experience similar treatment. read more

It's okay I guess the food and service is good... The vibe here is chill I recommend this if your hungry and want to eat something good.

Ordered medium rare bone in ribeye, first steak that came out was well done. Informed the waiter she informed her manager after 10 mins they brought out a steak that was nearly completely blue ( only the edges were seared. Cooks need to learn what medium rare is. read more

great service hot rolls really good. We highly recommend if you're in town.salmon is good fun atmoshpere

Texas Roadhouse is always a packed MESS, and you have to wait for over an hour to get in. If I didn't reserve online, it would have been a wait closer to 2 hours. I've been here 3 or 4 times to know. It's super loud like a cheesy sports bar, the food is OKAY but table service is great. The waitresses or waiters are great and accommodating. I ate a hamburger, which was tasty, and the bread was delicious with a cinnamon sugar butter, but was it worth the wait? I wouldn't come back here unless there is no wait time or unless I was mentally prepared to sit or stand around for over an hour to eat mediocre food. Or unless this was one of the few sit-down restaurants in the area. There are lots of families and this restaurant is generally in a suburban area but in every place I've been to one, it always has a long wait and there is a massive amount of ineptitude going on with people handling the seating. Or maybe there just isn't enough seating and the staff is overwhelmed because the restaurant is overbooked. I made a reservation online, and this is the EXACT text I received: "You're on the TXRH waitlist. Text HERE once ALL guests have arrived. Text REMOVE to leave the waitlist. Quote 35min-45min. Reply STOP to opt out." We arrive 40 minutes later, and I walk to the front to check in. I then get this text: "You've been successfully checked in! Please remain close to the building and keep your phone nearby. We will text you to bring your party inside shortly. -TXRH" I have to wait ANOTHER 45 minutes inside amongst families, couples, and other groups of people. Finally, I get a text saying something along the line of "You're moving up the list, gather your completed party and go straight to the host stand to be placed On Deck for one of the next open tables.-TXRH". 10 minutes later, I'm STILL waiting ON DECK, which is in front of the hosts, AND 3 or 4 other people helping her. 5 minutes after that, we are seated because our waitress had to wait for a line dance to finish. That's how the owners want it, though. Less availability equals more demand. OR you could always REMODEL and make these restaurants 2 stories and always have room for more people with a larger restaurant, but NO. Let's make families and people wait to eat mediocre food in an environment so loud that they can't hear each other. And let's drown it all out with the staff having to periodically line dance. Brilliant! I'm sure people will eventually get the idea that waiting for this food isn't worth it. read more

at a birthday gathering weds nite our steaks were all way overcooked and dry! very disappointed in them since that's why we came to eat there. all were ordered. medium rare or light pink, and all were well done! the rest of the meal was very good but. when the main things ruined it's not good! we were at table 335/1 at 6:14 , on the 21st this week! foods way to expensive to have it ruined by your kitchen! Donna white. we're all 4 full time Yuma residents , not just here and gone. 970-985-2531 read more

Always consistent and priced fairly. Plus to choose from a nice array of proteins and sides. read more

The most unprofessional childish staff AND manager I have ever witnessed in a restaurant. Steer clear of this place unless you want your senior mother to be shoulder checked by the owner/manager, JIM VASICA, after waiting nearly 3.5 hours for your meal. Group of 9. Checked in at 7pm, "30-40 minute wait". We waited in the parking lot, in separate cars, when we received a text our table was ready, 4 out of 9 of our party was inside the restaurant ready to be seated within minutes, the rest were literally walking across their parking lot to enter and the stuck up hostess said she couldn't seat our party unless we were all present... they gave our table to the next large group and told us to wait, another 45 minutes goes by. With 4 kids in our group and it getting late we said they could split our group. They texted us we were ready to be seated, again. Group of 9 rushed in to be "counted" only to find out they aren't ready to seat us and were told again VERY RUDELY to go wait outside. When we were finally seated at our separate tables the hostesses were snickering with many of the waiters pointing at our group, we believe they were screwing with us when my mom's hamburger came out in pieces literally... she let them know it's falling apart and she hadn't even touched it. We've never seen a burger at a restaurant come out in pieces... they reluctantly offered to replace it and fifteen minutes or so later they come back with her burger, and tell her it will be another 5-10 minutes for the bacon..... this was the last of the nonsense we could handle after already being treated so poorly and bossed around about where to stand and wait for nearly 2 hours. We asked to speak to the manager, he came over with a smug look on his face and insincerely asked what the situation was, we told him and he said we were yelling at his staff, which is not true. He said they wouldn't be taking anything of our bill, not even the hamburger served at 9pm with the chance of bacon at 9:15pm. His team of immature waiters all lined up and stared and even pitched in taunting us as he ESCALATED the situation. He could have comped the burger and apologized for poor service like any other manager would have done. Instead he argued with us, causing a total scene. He ended up wearing the burger, a water was spilled, and when my SENIOR mother was trying to walk away he SHOULDER CHECKED her so hard her drink flew onto the table nearby all over his other customers. The cops were called and they told us this happens ALL THE TIME. They won't take their own families there because of how poor the service is. After reading other reviews, the manager is the owner, and you can come to your own conclusion, but ours is that he's a total control freak/physcho path. He is absolutely hurting the reputation of this chain restaurant. read more

Food was pretty good but took far to long for a restaurant that was not very busy (steak and salmon). It would be preferred to have a choice between the butter spread and optional real butter. While rolls were fresh and hot from the oven... A hot fresh roll does not mean a good roll. Dougy and clumps together in one's mouth. . Wait staff could not hear us over the VERY LOUD Music. We could barely talk to each other. This is supposed to be a restaurant not a country western night club. We have never been in a restaurant with music so loud. It was unhealthy. So much so that I rested the sound level and it came up with max115 average ovef 102. Over 70 is unhealthy. We ended up paclking up our food and taking it back to the hotel to teat. Wait staff indicated they were forbidden from touching sound equipment. So be it. This is the last time we go here or any Texas Rpuad House. read more

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