I had an about 20 year hiatus on visiting a Chili's, but that viral triple dipper got me back in. To start I will say the staff is incredibly friendly here. From the hostess to the waitstaff everyone has a smile on their face. I was pleasantly surprised at how attentive the servers have been. Now the triple dipper. I mean it's a genius glow up on an appetizer sampler. My seven year old obsessed and I don't mind it every now and again. The big mouth bites are my favorite (aka the sliders) and my son loves how huge the mozzarella sticks are. The best cheese pull out there! Bonus you can add yourself to the Yelp Waitlist if you are headed in at a busy time. read more

Chili's - Bars Near Me - Warwick, Rhode Island

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Service is usually very steady here. Their drafts are usually cold, but bottles not as much. We love a good chilis deal, and there are lots of options to choose from, but the one star is removed for their burger patties. Their patties are usually overcooked/burnt, but the food is great other than that. Oh yeah, and they don't have celery or carrots to go with their wings! Won't stop us from returning here though. read more

After reading some of the most recent reviews I was kind of afraid to go here, but my dining companion wanted their steak sandwich, so here we are. We came to lunch on a weekend. Their parking lot was almost empty but we were greeted by a hostess as soon as we entered. She asked if we had a seating preference and brought us to a booth with menus. The booth was clean as was the table and menus. The restaurant itself is showing a bit of wear around the edges which gives is a bit of a forlorn feeling. A small bar area with a few TV's and some high top tables, besides bar seating, is directly across from the entrance. This is a cozy bar area, mostly separate from the rest of the restaurant. Booths and tables are to the left and right of the bar area. The side we sat on had two TV's along the back wall. Each TV that I could see had a different sport playing: women's flag football, football, golf, baseball and a couple other things. Closed captions were in use on some of the TV's. Our waiter (Shawn/Sean?) showed up after giving us a bit of time to review our menus, but we were talking and hadn't looked at them yet. We ordered drinks which were brought to the table by a food runner pretty quickly. Nice. Our waiter did ask during our meal if I wanted my water refilled which was really good as I did want more water. He gave us time to review the menu and kept within eye contact distance, while not hovering, to be sure he got to us when we were ready. We ordered the steak sandwich and one of the new burgers on the menu plus a salad. That house salad is a good size. It is mostly a mix of fresh lettuces with lots of croutons, a few chopped tomato's and some shredded cheese. Dressing is on the side. Portion size was good for a side salad even if it didn't have a lot going on in the way of ingredients. Although some salads have way too much going on, this one could have used at least some cucumber, maybe some pepper or onion to make it a bit more interesting. It was fresh however, so that was good. A food runner brought all the items we ordered, from drinks to mains. That steak sandwich is a lot of food and comes with fries on the side. American cheese, bell pepper, jalapeno and some over item (onion? mushroom?) on top of a big pile of shaved steak. The roll is wide and soft. My dining companion decided to eat it with a knife and fork to save a mess. I think if you cut it in half, it would be quite manageable as a 'hand held' meal. You may even be able to share this one with a friend especially if you also get an app or side salad. It's a lot of food. My burger was very moist and a large portion. The bun is soft and a little sweet. I had the BBQ Brisket burger and there is just the right amount of BBQ sauce on that brisket. Enough to taste without over whelming the burger. Dill pickle chips on the burger are a nice addition creating a counter taste and texture to the brisket. I would order this again. The side of fries are seasoned with salt and pepper. It was tasty, but I do have a black pepper sensitivity and began to sneeze and get congested pretty quickly so I asked if I can order them w/o seasoning next time. Our waiter apologized (totally not his fault!) and let me know absolutely, just let my server know to include 'no seasoning' on the fries order and ask for salt at the table. Good to know for my next visit. Both of our sandwiches were hot off the grill. Both our fries however were warm, not hot, so the kitchen needs to work a little bit on getting the sides and mains on the plate at the same time. The fries were not as crispy as I like, but the seasoning is tasty and they are fluffy inside. Our waiter was very friendly and did his job well keeping an eye on us and checking in a few times to be sure we had all we needed. When it was time to pay we were asked if we were paying by cash or card and when we said card we were asked if we wanted to use the kiosk at the table. So if you don't want to pay at the kiosk, you don't have to. We said yes, handed our waiter the kiosk where he brought up our tab and then placed it on the table for us. He thanked us for visiting and said his good bye's. Paying at the kiosk was straight forward. You see the order and prices, hit a few buttons to move on to payment, after tapping my card I added a tip. It offered only text or email receipt so if you want a copy of your receipt you either need to give them that info, or pay through your server. After the receipt question, I was given the opportunity to complete a questionnaire about our visit. After a few multiple choice questions there is a space to write additional info so if you have a compliment or a complaint, use the kiosk to pay. All in all a good visit. It does seem like management is trying to improve staffing and other issues noted in other reviews. We have only good things to say about our visit and I hope they continue to improve. Time will tell. read more

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I went with my team and made a reservation for 8:30. We had to leave at 9:30 because they couldn't seat us. Very disappointed.

I came here this afternoon with my husband. Before even looking at the menus, our server asked if we wanted some chips and salsa so we assumed it was complimentary like how some restaurants offer bread with butter. She never said anything about a price. Between two frozen margaritas that didn't even fill the glass and the surprise $6.59 fee for crumbled chips and watered down salsa, our bill was $34.12 before tip. For the prices they charge, you're much better off going somewhere with quality food. I wasn't a fan of the lack of our server's transparency so we decided to cash out and go elsewhere for dinner and drinks. read more

A few days ago, I had lunch at Chili's in Warwick. The fajitas were good, warm and well seasoned. Not many people at the restaurant when I arrived. This restaurant used to be really busy in years past, so I don't know if it's the enhanced competition or that the quality of food and/or service has gone down. My experience was good, I hope they keep serving up great food and provide excellent customer service. read more

Chili's - Fajitas - Bars Near Me - Warwick, Rhode Island

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We waited for a half hour after we were seated before we left. No one even came to take or drink order. Two tables next to us who were seated after us had already gotten drinks and appetizers. read more

What is there to say its chili's! The food seemed microwavable lacked flavor and just not quality. I only went here because my kid wanted to try the mozzarella sticks and they were not good. Dry and greasy, couldn't even get a cheese pull. Should of known not to waste my time going here. There are far too many good restaurants in RI to visit than this garbage! read more

Ashley was a great server. Would highly recommend her. She was pol very knowledgeable and friendly.

Chili's used to be THE place to go for a great fajitas kicked off with a basket of chips and salsa. I've never tasted better salsa! Welp. The only great thing that remains is the tasty salsa but this restaurant is in shambles from every angle. Sunday night. Dinner. The server really did try. She was attentive and did her best to work with what she had...which wasn't much. She's the only reason for the single star. The chips in the basket were brown and slightly burnt. When we asked for a replacement she said the cook over cooked all of them. All of them? Ok. Their classic nachos used to be epic. They were not this time. They looked sloppy on the plate with a bed of brown lettuce. Some had a ton of toppings, some had none. Some were ok and some were awful. On to the main event. Fajitas. Chewy over done steak. Insert sad face. You could see the visible gristle. We cut it into tiny pieces and it was somewhat edible. But for the first time ever, we left most of it behind. The service crew, outside our server, was sketchy. One server was walking around the restaurant eating a chicken wing...gross. The bartender came over and stopped by a table to flirt (badly) with the women seated next to us . I overheard them talking to each other about how uncomfortable they were. They left immediately before finishing their meal. The seating area used be be pristine. There were probably half a dozen tables that had dishes on them that were never cleaned the entire time we were there. Hey, chicken wing guy - maybe help out? It's really a shame to see a place that used to be great be so terrible. Clean it up, Chili's. read more

couldn't believe another restaurant had bu mozzarella sticks! so excited to go in there and try this extraordinary idea. well they should have left this idea on the drawing board as they were horrific. I've had better food at 2 am on a food cart than the disaster they served me. I have no idea what they served me but I think I'll go to petsmart next door before I come back to this hole in the wall. thank god they make a good margarita so you can hopefully forget the atrocious food that I put into my body. if your ever thinking should I go to chilis just go to petsmart get some alpo and save your self some money. read more

I mean... it's chili's! Have you ever seen a sad person at Chili's? Our waiter was attentive, and spot on with our order, food was good, as always. read more

I did not enjoy my meal here, yesterday. I ordered a Combo of 3 items. I was up charged $2 because one of the items was a 1/2 rack of ribs. I did not know I would be charged extra. Plus, the ribs were dry and overcooked. The other two items Were without much taste. Even with a $10 off coupon, the bill was still over $42 with a dessert. Definitely not worth the money and too many good restaurants to ever come back to Chili's. read more

For my girlfriend's birthday we went here. The lady offered up a free dessert when we were leaving and we stayed because of the generous offer. Then she added it to the final bill anyways. The booth seats are very low and leaning back would bump me into other dining guests behind me. Also, the booth seats are spaced from the table and kills your posture. You have to arch your back and lean like shmeagle to enjoy your food. Great food and unforgiving service as well as ambience. Just go to any other location. read more

This Chili's has gone downhill since they started the pay-at-the-table-machine-thingy. Our guacamole was out before the chips, my order was wrong twice, our plates weren't cleared until we were ready to leave, and no drink refills were offered. I'd even asked for one and it never happened. The place wasn't super clean either! Crumbs on the chairs and the bathroom was nasty. Our server was nice enough, but had us order everything at once and then only checked on us one time. The black bean burger was still very good which caused me to rate them 3 stars rather than 2, but I don't think we'll be back. read more

Service can be an issue. Food just okay. Bar is their main concern. Don't seem to care about food quality.

Was very dirty when I went there for lunch. Seemed understaffed. Many tables full of dirty dishes. Here is the food that was sitting their the entire meal . Chicken tenders should have been cooked more read more

Chili's - Dirty food that sat with flies next to us. We ordered apps and left - Bars Near Me - Warwick, Rhode Island

Always a solid go to place for some decent chips and salsa. Good drinks and consistent quality on the dishes. Really can't go wrong with their burger selections. Noticed another menu change. Seems more healthier choices to be had. Usually a salad or a burger for joint for me. So today I opted for the "boss burger" A meat lovers burger! And it was pretty big, it needed something on it. I'm thinking some barbecue sauce to go with the brisket and pulled pork on the burger. But there was also bacon and chorizo in the stack as well. Kept me full for the rest of the day. read more

Chili's - Boss burger with fries - Bars Near Me - Warwick, Rhode Island

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Awful service food was cold not cooked right took 30 mins for a drink prices got expensive for fajitas think I'll skip this spot this is the 3rd time what's up w this location read more

I am writing this because we were charged a 2.99 entertainment fee!!!! I was looking at the tablet on the table and played 1 game of tic tac toe. There is no warning or permission asked! The waiters response was very lax and uncaring. We will not be back over 2.99!!! Please do not touch the tablet play on your phone! read more

I can't say enough good things about the service we received from Jason C. Their professionalism and warmth added a personal touch to our evening, and we left feeling thoroughly satisfied. Our server, Jason C. was an absolute gem. He knew the menu, offered great recommendations, Jason C is truly awesome! Food was great! Place was super clean and setting was perfect! read more

Excellent service, and the food came out perfect. All of the staff were very friendly and fries were hot and fresh, yum!

Best chips and salsa around! Service with a smile!! And premium monthly margs for $6!

I have never in my life had as poor of service as I did at my past visit. Over an hour to get a kids meal and lunch combo chicken sandwich. 20 minutes to have someone take our order. 45 MINUTES for the WRONG drinks. Charged for a drink we didn't get. Wrong sides. No avocado on a chicken bacon avocado sandwich. The waitress would go MIA for long periods of time. I was there an hour and 45 minutes most of the time spent waiting. Also kids meal was brought out 15 minutes before my food. Is it that difficult to get orders out together? Yea I get that COVID has places short staffed but my waitress had 4 tables and was being helped by the host. It really wasn't busy. read more

Just want to update my previous review of this restaurant. Juliette was our server for the second time and she was excellent. We arrived for an early dinner and began with the house salads - not perfect as we noticed a bit of the salad was a little dried out, and we like "crisp"- however, the house dressing was excellent. Hubby enjoyed his "Just Bacon Burger" with fries and I did like the Marguarita Grilled Chicken by omitting the spicy Pico, and the tortilla strips. The chicken itself was perfectly tender and tasty, although the Mexican rice and the black beans had a bit of a kick, but it was still an enjoyable dish! The dessert that we shared as our third course was wonderful - the warm, huge chocolate chip cookie in a skillet - topped with vanilla ice cream, and hot fudge. Considering the decent quality and the fantastic price for the two of us, it was a very good meal. read more

We (my daughter and I) frequent this restaurant a lot due to it being her favorite for chips and salsa. It's always a nice filling meal for cheap! As a reward member our chips and salsa are always FREE! I ordered from the Guiltless Grill menu (7 Weight Watcher points for the whole dinner!) and it was tasty and filling as always. I only gave four stars due to apple juice served warm () and my asparagus was a bit undercooked. Otherwise a pleasant experience with social distancing and cleaning top notch and a very attentive server! read more

Chili's - My beautiful daughter... it's all about the chips and salsa! - Bars Near Me - Warwick, Rhode Island

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So yummy Friendly staff Always good Great tone and music Great choices Family friendly read more

For the best service ever ask for me "Jason" and or "the dude with the mullet" The other servers are pretty cool to I guess read more

Ordered online the other day. They immediately called back and said the item was unavailable. Having a picky kid, I wasn't going to chance a substitute so the order was canceled. Despite that, they still charged my card as if the order happened. They haven't responded to my inquires as to why. BBB & AG are the next step. :( read more

Menu electronic. Electrons didn't work. No people. The new way of the world. So I left. Nobody to say goodbye to.

chilis is chilis. pretty solid for a chain spot. usually it's a good choice get food. the fajitas are awesome Jason, the server, is the man. always a positive attitude. builds rapport well. gets us everything we need. read more

This is the worst food I have had East of the Mississippi . DO NOT TAKE THEIR food delivery, they send you CRAP FOOD. Then when you call they say they will give you refund, they won't then they tell you to contact the delivery service for refund ?? Huh what ?? Wait it gets worse THEN THEY want to give you gift cards so you can order more of their undercooked-bland food ...... this place should have closed instead of TGIFridays ..... it's this franchise I have eaten Chili's in other states TOTALLY DIFFERENT Wish I would have taken photos of the food. We been waiting 2 WEEKS for a refund can't get anyone who knows their butt for a hole in the ground to do anything now I contacting corporate and more read more

my dad and i had lunch here today. i had a delicious ceaser salad and a big old hamburger. my dad had chili and a hamburger. the hamburger was excellent. a big old thank you to the nice couple who bought our meal. that was very nice of them. read more

Chili's has gone downhill. I've been to multiple locations the restaurant is sturdy. I ended up leaving.

I love chili's but this particular location no matter how many times I've tried to give it a chance, cannot for the life of them get my takeout order right. It is always missing something. Either condiments or things to go with the actual meal. I really don't get it. When you order through a delivery service or online, there are specific instructions to be followed if requested. read more

Chili's - No avocado slices at all. - Bars Near Me - Warwick, Rhode Island

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I stopped at this location for lunch last week and I was extremely surprised to see you till the server is not wearing any masks. While the food was good as usual, I was very uncomfortable with the service not wearing protection. I was with a friend and a disabled child so I did not want to make a scene so we just ate and left quickly but I would not go back there again knowing this is what their policy is at that restaurant. For the record this was inside the restaurant dining not outside read more

Great margaritas, ($5 special) and really good appetizers, we ordered a sampler with the southwestern egg rolls, chicken tenders, and sliders. It came out piping hot with the appropriate dipping sauces. Our bartender was amazing, kind, prompt and smiling. I can't recall her name but she had really cool teal and black ray ban style of glasses. Such an amazing lady. read more

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I was having dinner here and an employee was sitting a few booths away from me. She was on a break talking to the hostess and openly vaping, indoors, around people eating. That is severely unprofessional and disgusting, more offputting and unacceptable than getting bad food. And obviously a violation of the Public Health & Workplace Safety Act. read more

This has to be one of the filthiest places I've eaten in. Sit at the table and at that moment we should have gotten up and left. Edge of table near wall had rice and meat from God knows when. I had to wipe the crumbs off the middle of the table. Asked for the chicken for my fajitas to be well done asked the waitress if I could give her just the chicken to have them cook apparently they need to put the entire fajita plate on the fire which then charred my peppers to the plate my chicken however was the same way it went back into the kitchen. There was a random discolored lime with skin only on my plate. I understand COVID has made it difficult for restaurants. But the quality of the food... brown guacamole, hard tortillas, etc. there is just no need. Get it together Chili's epic failure. read more

Went to try and get dinner about a year ago. Waited forever, was finally sat and the table and booth smelled! We left! Dirty! Was hoping to read better reviews. Seems it has the same issues! read more