Just not impressed with this Chili's location. Not clean, women's bathroom dirty- 2 toilets unflushable. Floors sticky & dirty throughout. Salad was soggy, husband's chicken sandwich was ok. Service was fine. Won't be returning. read more

I will start this as I always do. I don't give out five stars unless I'm blow away. We have all been to a Chili's somewhere along the line and for the most part they don't very much. They have the same menus, drinks and decor. The difference you see in chains like this are the staff and cleanliness. I may be a little biased because I frequently stop in to this location so take this review with that in mind. We sat at the bar as I like to do. The bartender was happy and offered menus right away. She took our drink orders immediately. The drinks came promptly. Gave us a few minutes and took our food order ordered the smoked wings and a half rack of ribs. My fiancé ordered chicken enchiladas. We enjoyed our drinks and my wings came out quick. They were great. I came just because I wanted these and they came out just the way I like. The ribs came with two sides I got coleslaw and petal blooms (new item) both were good but not the reason I come back. The ribs were good as they always are. The chicken enchiladas were a large helping and for than she could eat but she said they were delicious and got a to go box. We talked a lot to the staff and they were all friendly and fun they keep us coming back. I recommend this Chili's to anyone it's clean the food is good and the staff is awesome. I wouldn't keep coming back if the staff wasn't so good and the food wasn't as good. read more

Let me start off by saying how incredible our waiter, Abraham was. We were a party of 7 visiting from Long Island and he was so accommodating. Being from snooty Long Island, we were so surprised at how easy it was to ask for separate checks. Abraham was wonderful and got all of our checks correct at the end of the night. As far as the food (which wasn't Abraham's fault) oh my lanta. Horrendous. Every time I go to chilis the one thing I look forward to is the skillet queso. Let me tell you I wouldn't even feed that to my non existent future dog. The bowel movements it caused us after dinner, before a night out, asinine. I also ordered a chicken, bacon, ranch quesadilla. I ate two pieces and couldn't finish it. The chicken felt like rubber in my mouth. Another person at the table ordered grilled chicken and he described it as gelatin filled. Overall, staff very friendly.. food, vulgar. read more

Foods always spot on hot never cold portions are great exactly what you want at a place when you go out to eat. read more

Chili's - Trio fajitas and boss burger - Bars Near Me - Syracuse, New York

I ordered a salad from chilis in DeWitt. I recieved a salad with rotten lettuce and black slime all throughout the whole thing. The entire salad smelled rancid and was thrown in the trash. After calling the manager Tonya said she "did not know how door dash worked" and offered no solution. I will never eat or order from this establishment again. read more

Chili's - How to get extremely sick from a salad - - Bars Near Me - Syracuse, New York

good drinks, margs we're great. gave us this baked potato and it was a little weird. Waitress was fun and nice. chips and salsa were good! read more

Chili's - weird baked potato - Bars Near Me - Syracuse, New York

Waited a bit for a server to acknowledge us to get a table. It seemed as though there were a lot of staff on but very slow service. The restaurant was not busy this evening. When the food arrived one daughter had the macaroni and cheese which by the time it got to the table was cold and the cheese was congealed. My other daughter had the grilled cheese and also the cheese was cold and congealed. My burger was ok but needed to be seasoned some way. read more

Chili's - Small app menu - Bars Near Me - Syracuse, New York

Floors were sticky and look like they were never mopped, bathroom floors dirty, kitchen floor (which was open to viewing from the trip to the restrooms) was littered with chips. Service was decent, food was ok, not great. Sorry to have to give it such a low rating but wanted to be honest. read more

My first and last time going to chili's. I got there early waited an extra 10 minutes for my food. Only to be given the Coldest food I have ever received. Fries were not warm, food was very cold. Cajun shrimp didn't have any flavor to it. Shrimp tiny and chewy I couldn't eat them. I would've returned my food but I was unable. Rush. read more

Wonderful Customer service! They made it easy for pick up! They offered a free meal to Veterans and even refused a tip! They even waited until I arrived to give me fresh fries! Thank you Chili's for giving back to the community with such grace! read more

Chili's - Bars Near Me - Syracuse, New York

To the server who clearly was the only server there for the last three hours, thank you. They were slam packed on Fathers Day with a party of five (including my 2 year old). Food was out quick and HOT. In and out fast and easy. Would recommend. read more

Ordered a dinner sized caesar salad and received not only a side salad but the lettuce was rotten and not safe to eat. I contacted the manager and he said something about the current issue with produce but thats not an excuse, I work in a restaurant and I would NEVER let a salad leave our restaurant looking the way that one did. I will never be ordering, dining in or contributing to this establishment any longer. Completely unacceptable how the manager dismissed me and tried to make excuses but there's no excuse for poor service and toxic food. Be better Chili's. read more

I ordered the full rack of ribs with coleslaw and onion petals. The onion petals were okay but the rest of the meal was inadequate. The coleslaw container was filled less than 1/3 full. Picture is before I took a single bite. And the ribs tasted like old, stale pork chops. Very dry and not very much sauce and I asked for extra for dipping however it was not provided. Also the amount of ribs was about 3/4 of what you typically get, if not less, when ordering a full rack. I gave the less dry ones to my kids and discarded the rest. Not what I'd expect for an over $20 meal. Bummer! read more

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Eating out with four of my friends at the Chili's in DeWitt was a delightful experience. The service was timely and effective. Our waitress even cracked a couple jokes and made the experience even better. But the best part of the night was the food. I got the 3 for $10 combo (added a bowl of chili for an additional $1 so it ended up being roughly $11 before tip). The combo was a fountain drink, the aforementioned bowl of chili and a bacon cheeseburger. It's a great deal given the amount of food. Add on the bottomless chips they offer before your meal anyways and I left full. The burger was cooked exactly how I asked. Perhaps the best part of it, though, was the bun. As for the chili, well it lived up to the restaurants namesake. If you're in the area, I'd definitely recommend going. It was a comfortable, affordable and satisfying dinner from start to finish. read more

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Me and 5 of my boys came here after a long and enduring round of golf. I can't say enough how great the wait staff was to us. We had 2 staff members assigned to our large table and both were extremely kind, attentive and efficient. Oh and the food was great. read more

Hours listed on line and on the front of the store state 11pm closing. Arrived at 10pm to the doors locked with staff walking by paying no mind. Hard to stay in business with service like that. read more

The food was great but the server Matty was horrible. He was rude the whole time and told us we ordered too much. The service could have been far better read more

Terrible service! I honestly felt invisible after I paid for my to go order. When I decided to cancel because it took so long, one of the staff members tells another (right in front of me)..."Can you help this lady cancel her order because I do not have time." I was cancelling the order because after waiting patiently in my car, I came in 3 times to check on it and was told 10 more minutes. NOT! After the 3rd time I felt disrespected. You already had my money AND my tip. I will definitely hold out on the tip if I ever give this place another chance. Such terrible service should not be rewarded! I hope someone cares enough to give lessons in customer service. The young bartender was sympathetic. I truly appreciated that. But hearing my order called back so long after it was placed was unacceptable. Kudos to the bartender. Shame on you Chili's for not caring. read more

Came here for lunch on a weekday. Big mistake! While service and 2 soups were still quite good, a hot sandwich shocked due to a great lack of filling. A Classic Turkey Toasted Sandwich came with lettuce, tomato, but just a dollop of salty, shaved turkey and burnt cheese. It was apologetically replaced with one containing "a double amount of turkey" (more like an expected amount). Another big disappointment was a Quesadilla. The 4 small triangles, also had an MIA filling problem. Just 2 small pieces of Sante Fe chicken per piece, little cheese and I wondered "were those spots inside supposed to be the salsa and the spicy sauce?" This location seems to get a lot of customers from nearby businesses who want to talk, eat quickly, go back to work and probably don't examine their meals. read more

Chili's is a fantastic place to go grab a lunch or dinner with your family and friends, a venue that can be attended by people of all ages. Waiter and waitress staff is fantastic, always quick to refill drinks and chips. They are very accommodating to your choice of seat selection and ensure you're very pleased with your meal. Appetizers and entrees are distributed at an appropriate time. The food is consistently delicious, while the menu provides versatile options to different preferences. Bathrooms are a non-issue. I would go twice or three times a week. read more

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The food was amazing and the service was incredible. I had the chili starter and cajun chicken pasta entree. My waitress Allison was fantastic and very helpful. 5/5 will be coming again! read more

Quite a difficult review to write because the food is good but everything else isn't. The front entrance was dreary and looked as though it might be closed. There was no one at the hostess stand so we stood there looking like a couple of lost souls being totally ignored for a good 5 minutes. Finally a nice waiter, Andy, spotted us and showed us to a table. He brought us water in these grinty perpex glasses. I like the heft of a real glass but if you don't use them, don't give me a cheap imitation. The menu was a little confusing too. One item was really another special yada yada...... With Andy's help we finally negotiated our way through and ordered the mixed fajitas. The starter (included ) was a good guacamole and big enough to have some to take home. Likewise, the fajitas were excellent and very fresh. Unfortunately, we were sitting quite near the bar where the bartender had an extraordinarily loud and piercing voice so we had to listen to a constant screeching. If you eat here, get as far away from the bar as possible if it's lunchtime!!! Also the toilet was full of cigarette smoke which was really unpleasant. Food is good value for money but even though I will eat it again, it will be a takeout. Not a good place for a relaxing time, especially with both TV's blaring AND piped music, (and of course the bartender ). read more

Chillies is always one of our families top picks for a family dinner. We love the menu and I love the two for one drinks. The service is always fast and friendly. They are fantastic and care about you and it shows. The menu is great it can satisfy any craving or any hard to please picky person. Burgers, ribs, and fajitas just to name a few. Tons of appetizers and bottomless chips. I have had many different dishes from Chillies one of my go to foods is the ribs not sure how they do it but they are always so juicy and melt in your mouth. They meat falls off the bone and the smell is very delightful. One of my new favorites are the fried pickles. The pickles are crisp on the outside with just the perfect amount of breading and so tasty and great in the middle. The chips are fried on site and are still warm when they get to your table. The chips have a very wonderful taste and they are bottomless. I have never had a bad meal from Chillies at any location. I will always come back a eat these pickles I hope they stay on the menu. read more

How can a restaurant call themself Chili's? A menu with Mexican fare that lacks flavor and salsa that is horrible and mostly likely pace picante sauce out of a jar. What type of hot sauce is they have for my spicy shrimp tacos they only have Tabasco sauce available. how can you call yourself Chili's and not have good variety of hot sauce and your salsa is poured out of a jar zero flavor. Would have been better off going to Taco Bell drive thru save myself time money with a better meal . read more

Went on Thursday at about 6 PM. Floors dirty with debris, table sticky. We ordered the appetizer plate where you choose 3 Apps. The plate came and the sauces had spilled onto the bottom of the basket soaking the sliders with sauce so that the bottom bun was a soggy mess. The fajitas arrived without and toppings and it was a 5 minute wait to get those. My wife asked for a fuzzy navel it was pink. Wait staff was not organized and food was going to the wrong tables. read more

food for veteran's day courtesy looked as if it was scraped off another customer's plate. cold dry and cracking. was supposed to be the chicken, bacon, ranch quesadilla. it looks like saltine crackers with dried cheese on top. you be the judge. lesson learned: you get what you pay for. you get it for free and it's typically someone else's garbage. cooks and management need to take cooking prep lessons from chipotle, wegmans, or denny's. take out prep is not that hard! you have to have a sense of pride in what you are doing. read more

Chili's - DEAD GIVE AWAY. USED OR BAD MEAL PREP? - Bars Near Me - Syracuse, New York

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Excellent staff--attentive service--and picture perfect wings. Who could ask for anything more?? read more

Chili's - Bars Near Me - Syracuse, New York

I was in last night for dinner and everything was perfect! Our server was excellent! Didn't catch his name tall long hair & tattoo's young guy ! He went out of his way to suggest the Texas style Ribs which were excellent my guest had a burger and the food was excellent! We had some service issues the last two times we were there and Philip the manager went out of his way to make it good ! The service was definitely a five star last night ! read more

I love this place. Especially when my husband and I agree on the 2 for $25 menu. I always get the 6 oz steak and he gets something else. But it comes with a large appetizer (chips and salsa) and a dessert to share ( either cheesecake or warm backed chocolate chip cookie a la mode with chocolate sauce). Pair that with 2 for 1 margaritas and I'm a happy camper. read more

Terrible experience, our server (don't think she stated her name but she had a long dark pony tail and neck tattoo of a Chinese symbol) had the biggest attitude and got in our faces saying she couldn't hear us but was interrupting us every time we tried talking. I'm a server I know everyone has off days but her attitude was another level. Anyway after we ordered and received chips and salsa in a dirty dish I asked the hostess to speak to a manager regarding the servers attitude and the dirty dish. The hostess went back to get the manager and then you could hear yelling/arguing coming from the kitchen. We waited got our food and finished before the manager even approached our table. At that point we were over it and ready to leave. No drink refills for our table, no asking how our meals came out. We wanted to order our kids something other than water to drink with their meal but she didn't come over till we were done eating. Oh and I ordered the onion petals as a side and received fries with my meal instead. Once again took forever to receive the correction I was already finished with my meal and full. We usually go to a different location but we were in that area and decided to see how it was. That was a mistake we will never make again. Overall highly unsatisfying. read more

We were visiting Syracuse and needed late dinner on a Sunday night. Ended up at Chili's in Dewitt, NY and I'm glad we did. Burgers, fries and 2fers on the beer really hit the spot. Service from Kait was perfect. read more

Very pleased with our dinner(s), been here three times since moving to the area. Wife, myself, and 4, 7 year old we're all happy with our dinners. Servers have been good overall, a attentive, and the over all vibe/noise level is nice, surprisingly calm and quiet overall. Clean restaurant inside/out, good food and service, we'll continue our trips to Chilis! read more

We got there about 5 for an early dinner and had no wait. The chips were sooo crispy and perfect. Our waitress was amazing. Not annoying and checking on us every minute but always brought what we needed at the right time. The white spinach queso and chicken enchiladas are my fave! :) my husband got the buffalo wings and fries and he loved it, and he usually complains about something everywhere we go to eat! Lol read more

This was my frist time to Chili's in DeWitt, I ordered the steak fajita, I like that is a a steak cooked the doneness that you asked for and cut into strips. I also liked that they give you three tortillas instead of the two in most other places. My only request is that the steak have a little more flavor/seasonings on it. read more

Chili's - Beef Fajata at Chili's DeWitt - Bars Near Me - Syracuse, New York

They're consistently terrible with wait times, often completely FORGETTING they have customers waiting. Food is good, but serivice sucks.

This is your run of the mill sports bar that is named chili's but doesn't really offer anything special. I mainly come here with my mom because it's a place we have been going to since i was little. The food is adequate let's just say that. I do love their bottomless chips and salsa. read more

Haven't been here in quite a while. Now I know why. Sat for 20 minutes before anyone came to the table - and it was the hostess who reluctantly got us water. Another 10 minutes and a waitress actually took our order. From the time we got there it took 50 minutes before the food came. Not good for this type of restaurant. I had boneless buffalo chicken salad and it was good. The manager comped dessert for each of us which I guess is reasonable. The peach dessert was ok. In short, unless you have a few hours to blow, don't go here! read more

We had a large group of 15 people and called ahead the day before to make a reservation for 8pm on a Saturday night. We also called ahead 15 mins before we got there. When we arrived (right on time) they had no record of us ever making a reservation! And to top it all they seemed to not even care that they screwed up! Their only solution was that we could wait 1.5 hrs to get a table. The only explanation the girl working out front gave was that there was a lot of miscommunication at this restaurant because they messed up the reservation of another large group who'd arrived before us. They need to get their act together! We of course left and will not be bringing our business back to Chili's . read more

My husband and I went there for dinner on a Saturday night. I had the original sirloin and it was delicious with the sides. My husband had the pasta. He wasn't super impressed but said it was good. Our appetizer was the best part! The chicken quesadilla isn't on the appetizer map but it was amazing. It comes with a chipotle dipping sauce that blows the mind. Service was a little slow getting the food, manager and server kept coming over to apologize. I think I would have liked it more if they didn't remind me they were backed up on orders because we were having a great time and didn't notice much without them saying so. Server was friendly and attentive. Overall, we love it there! Only gets a three because the food was a little slow to come out and there is never parking when we go on the weekends. Always have to park across in another lot. read more

Idk what happened to this place! It used to be my favorite place for a nice sirloin steak or fajita trio, it used to be excellent! Last week i had a fajita trio and the steak was burnt, i couldnt eat it and tonight i ordered a sirloin steak medium but came well done very dry! However to be fair the chicken is still perfect, had a chicken quesadilla for appetizer and it was excellent, my cousin had a grilled chicken sandwich and said it was good, so i guess they probably changed the steak chief or something, anyway my advice: go chicken their steak is terrible!! read more