We were "greeted" by the rudest person ever! Sat for 10 minutes and no one ever came to take even our drink order! Avoid this place if you can't tolerate rude people and no service! It was not very clean either! read more

Screw this place do not go unless you want your credit card stolen. I went yesterday and it's the only place where my card was used so it had to be here where it was stolen read more

I ordered a Quesadilla Explosion Salad the chicken was both cold and bland tasting and some of the lettuce was wilted. My mom order BBQ ribs and hers was cold she tried to order some shrimp as well but luckily our waitress advised against it as it was 9$ for 6 tiny shrimp that doesn't even taste good, you can get 2 lbs. of shrimp for that price. the only saving grace was our waitress. read more

No one even greeted me or anything. I sat there for 10 mins. No one came from the back. I love Chilis but I will not be going back to the onex read more

I came with my family and the waitress was very rude. Food came out after people that came after us. My desert came out hot with a warm plate and had hair. told the waitress she bring it to the back and took the hair off and brought a different plate instead of replacing the whole thing. She keep staring at me eat read more

We have been coming to Chili's in Slidell for quite some time now and the service has been going downhill quickly. Five of us decided to go into Chili's for dinner tonight. The restaurant wasn't busy-maybe 10 tables including bar top. We sat at the table for 20 minutes with no service. Waiters passed the table multiple times as well as what I believe was a manager as he was walking from table to table asking how everything was. The gentleman decided to skip over our table and move right onto the next. We did try to stop one of the waiters but he seemed to nudge us off and continue on his way. My husband got up and walked to the Hostess stand to ask her if she could send a waitress/waiter our way but stood there alone as the hostess was nowhere to be seen. An elderly lady walked in with 3 of her acquaintances and the hostess comes walking straight to the stand to seat the ladies. She looked at my husband and just said 'Sorry' and walked away. That was the straw that broke the camels back. Clearly our business was not wanted so we got up and left. Each employee in that restaurant was completely unprofessional. I understand that even though the restaurant didn't seem busy, the staff might have been running amuck. But a simple 'I'll be right with you' would have sufficed. A word of advice, Don't waste your money at this place as this was one of the many terrible experiences we've had. read more

The service was absolutely horrible. From the time I sat down till I left. First they tell us there's no menu to look at.. you have to take a picture with your phone. Which I did but couldn't bring up the menu, when I told him he just walked away. Then we asked for salt he brought us out salt in a little cup instead of the salt shaker. The food was cold.. the fries were old and the corn had zero taste. Will NOT be returning read more

Horrible service! Manager that obviously doesn't care about her job or customers. Sat at 7:30 left at 9:30 with half my food in to go bags. Kids ate around 8:45, got my tacos around 9:10 and my husband finally got his pick 3 ( half a quesadilla, chicken crispers and half a rack of ribs) around 9:25. The Manager Emily could care less, she told us our meal was only on the board in the back for 35 minutes?!? Who cares I've been here for a hour and a half!!!! With half our meals!!! Paid our $72 check and left, to get home and eat cold, bland food. Really going down hill Chili's. I own a business and knows what it takes to keep customers happy. Poor decision making on Emily's part. Will not go back and will not have nothing good to say about Chili's. Not the first time but for sure the last! read more

Dirty, sticky floors. Restrooms not attended and lacking soap and well-functioning faucets. The place stank. We did not stay to eat. We've enjoyed many good meals here, so I hope they will fix this mess. read more

Never a poor experience, food is usually very good and the service is great too. The margaritas are awesome!

The food was okay, the service was terrible, the whole place was filthy. To get service was a challenge. I won't be back! Very disappointed. Chilis is normally consistent. To follow up, we gave them another try on 11-2-16. The place was clean, but service remains poor. We ordered a Captain and diet, and after a brief wait were told they only had Jack Daniels. We were also told 4 of the beer taps were broken so I ordered Abita Amber which was served flat. We cancelled our order and left. As much as we used to frequent and enjoy Chili's, we are officially done with them. read more

Waitress was rude and ignored our needs. Food was cold and bland. Every time we go there it is not worth it.

On the plus side, food was great...everything was perfectly cooked and hot and fresh when we received it. Our waitress was very attentive and kept our drink glasses full (my husband and son tend to gulp drinks-usually three glasses a piece during an average meal) Now for my complaint....When we entered the restaurant, I asked the hostess for a booth or table (I don't like the high-top tables, I'm short and my feet dangle) The restaurant was very busy and there weren't many tables or booths empty, but the hostess told us that there were none available (even though we could clearly some) She seated us at a very small high-top table (dangling feet-ugg!!) The table was way too small for us, and by the time our food arrived we were literally stacking plates on top of one another. My husband got testy because he accidentally stuck his elbow in his beans and rice (which made a mess), but there was no where else to put that plate. Meanwhile, we watched the hostess seat family after family at the very same booths and tables she had just told us were unavailable...Frustrating, to say the least! I guess next time I'm going to have to insist we get a bigger table, so we can enjoy our meal!! read more

We come here intermittently, but we've never had bad service at this restaurant. The BBQ platter is REALLY good, I recommend it.

I am always underwhelmed with this chilis location. They have potential to be better but i am constantly disappointed with the customer service in the to-go area. When I call, I am always unpleasantly rushed through placing an order. When I arrive to pick up the order, I am seldom greeted and sometimes not even acknowledged for a long time while the server is standing right there at the computer. Also, I often order the cajun alfredo with shrimp and the shrimp recently changed and are much smaller and not appetizing. The food is always just okay, but the service is even more sub-par. The place is good to bring kids though, because its noisey. read more

Ordered chicken pasta for curbside pickup and arrived on time and waited almost 30 min after the time it said it would be ready also get home to eat my food my chicken was ice cold and like rubber couldn't chew it and if you tried it felt weird called them to let them know they put me on hold and never picked up the call waited on hold for 15min don't go to the chills in slidell it's very very sad and poor management things aren't ran the way there surpost to be. read more

We did call ahead seating on Yelp and our seating time was between 6:19 and 6:29 pm. I am writing this review it is 7:06 pm and we have yet to be seated! Don't waste your time with the Yelp waitlist here It will be the start of a crappy experience!! read more

If you're planning on eating anywhere in Slidell, do not choose here. Whether it's dine-in or to-go, this Chili's is sure to disappoint you. They will be undeniably slow, your food will probably be undercooked, and the service will be less than subpar. I recently went there to receive a to-go order which I waited over an hour for, for which I got to watch the teenage staff eat their food and then hand off orders without proper sanitation measures. Basically, this Chili's is awful. There's nothing positive to say about it and there's a reason it has the rating it does. Please save yourself the trouble and choose literally anywhere else but here. read more

Walked into the restaurant and waited like 5 to 7 minutes to be seated. Restaurant had plenty of tables open. Was seated and the same person that took us in turned out to be our waitress. She took our order and it took forever to get our drinks and food. We are just passing by so we will not be returning to this place. I'm sure there is better service in any other adjacent restaurant. read more

Chili's - Tex-Mex Near Me - Slidell, Louisiana

Hostess is very rude, second time being treated like that, easier just to go down the street

I have never been to a restaurant with service as poor as this! We will not be back. Four people were in our party and 3 of the 4 got their meals together while the 4th didn't get theirs until everyone else was done ratings the server said everything was due to a problem in the kitchen. However, a side salad doesn't take 40 minutes to make. Drink refills also are not reliant upon the kitchen. Sometimes we eat at chain restaurants because we are in need of consistency. This was definitely not the case this time. Chili's, you should be ashamed! read more

Holy cow this is one of the best Chilis I have ever been to! Just perfect everything. I must say since I have banned the Gulfport Chili's I haven't felt too bad being one of my favorite places to eat but I will definitely stop here when I get the craving lol! read more

Chili's - They made some little changes but so so good! - Tex-Mex Near Me - Slidell, Louisiana

The food is decent but they have been understaffed for months and the wait is ridiculous. What was supposed to be a 20 min wait turned into 40, and then we left and went to another restaurant (where we were immediately sat). The hostess was not pleasant or helpful. read more

I came here for my one year anniversary, waited over an hour for our food which wasn't the right order anyways.. to only then be charged way more then what I was given. And to finish the night, my waitress assured me that there was no way for me to get my exact change, But when the extra dollar was coming out of her pocket my change magically appeared. when i went to the manager the next day he said there was nothing he could do and maybe next time will be better" but because you are ok with your employees scamming people, I Don't think there will be a next time. I don't recommend anyone to come to any of these establishments unless you're prepared to get scammed and eat gross cold food you waited over an hour for. with all that being said. its not worth it, your wasting your time coming here. read more

All new menu design. Traditional burgers that I always enjoy. Cooked just right. Add some BBQ to an Oldtimer and recreate the classic Rojo Burger. Great fries. My main complaint is that the first 2 pages of the menu is full of nothing but drink choices (alcoholic and non-alcoholic) without a single price on a single item! Ask the server to learn that lemonade is $3. Really?!? No wonder they hide the prices. I'd be embarrassed to too! Over $8 for a margarita. There should be a law against hidden prices on menus. When I see hidden prices, I order water. My silent protest. Service was great. Food came out fast. Friendly staff all around. read more

Horrible. Just horrible. Chips were salty.. strawberry lemonade was watered down.. burnt grease from grill was in our food, waiter had no clue what he was doing. Never coming back here again. read more

Terrible service and nothing but excuses from staff and management. This seems to be the norm for Chili's restaurants as the one in Hammond was even worse. Avoid these two... read more

The waitress was great and the shrimp tacos were super. The wait wasn't long considering it was busy. I would go back to this one while visiting the area. read more

Everytime we order take out, something is wrong. I just ordered a $16 burger with a house salad and I received a close to raw burger with fries. I guess reading the ticket is too hard. I dont know if it the ineptness in the kitchen or if management just doesn't care. Goodbye Chilis, hello Applebees! read more

We visited this restaurant the day after Thanks Giving and elected to sit at the high tables in the bar area as it has more daylight and does not feel claustrophobic. We ordered the advocado burger and watch a football game on one of the televisions, a little time latter a young lady brought our meals to the table and asked if we required anything else. We asked for mayonnaise and then looked at the burgers, the burger was only half a burger with bacon! We queried the order and the young lady realized she had brought the order to the wrong table! We watched the young lady take the order back into the kitchen and within 30 seconds came back out with same order and delivered it to the correct table. We had not touched the food but I was worried at this cavalier attitude to the delivery of food ordered. Our advocado burger arrived and tasted wonderful but the avocado looked nothing like the beautiful slices on the menu. I would eat here again but maybe not order the advocado burger. read more

What a filthy place. Everything,the kichen, floors, tables. The restrooms were cleaner than the restaurant.

Horrible service. We were seated around 5:45 PM near the service entrance. The restaurant was pretty empty but there were a lot of staff moving around. At least 5 different staff passed us for minutes and not one acknowledged us or said someone would assist us. No one ever took our drink order. The only staff we saw working hard were the greeter and bartender. It's no wonder this restaurant has a two star rating. read more

Service was polite but the kitchen was excessively slow. My steak was very over cooked and you could tell the sides had sat under a heat lamp for far too long. Everything just felt institutional and from a bag/freezer. read more

Showed up for an early dinner around 4:30 pm on a weekday. There was hardly anyone in the restaurant, yet after 10 minutes no server appeared. Several restaurant employees were in the vicinity of my table, but no one seemed to notice (or care) that I wasn't being waited on. So I left and won't be going back. read more

Took an hour plus for lunch. Slow service, food was really slow to arrive and when it did the salad my niece ordered had chicken on it (extra charge) and I received a sandwich instead of the flatbread I ordered. Food tasted good when it finally arrived. Would have been nice if someone would have apologized or even acknowledged the mistake, but you get what you pay for I guess. The cherry on top was when it took 10 minutes for us to get a check because the devices at the table weren't working so I asked for the manager. The manager came out with a chip on her shoulder and explained exactly what the server had said 10 minutes ago that the system was down and they are working to get it back up. No apology or acknowledgement (again) for the extra wait and got a side order of attitude. I get it the power goes out and nothing you can do about it. However, a little courtesy apology when I mistake is made or expectations are met goes a long way. read more

Don't do it, awful. Bought a gift card to use on our meal, which we have done in the past. Meal comes out wrong, no attention from the waiter so no refills on drinks and we don't get condiments. End of meal I hand over gift card he goes to ring it up assistant manager comes out and says it won't work for four more hours. So I say where's the manager, manager comes out and says no it's 24 hours, WTH? Well I'm pissed at this point BC now I have to wait till the $50 gets credited back to my bank account and I have to fork out $50 for the meal. So as I left I paid $100 for a horrible meal. Ugh I won't ever be back. If you want real authentic Spanish food. Go to Que Rico. If you want tacos go to Felipe. I'm done with chilis you'd be better off with taco hell. read more

My wife and I stopped by for lunch today and we enjoyed it. She had fajitas and I had a burger. The food was good but the highlight of lunch had to be the service. Our server, Dawn, was exceptional! Friendly, outgoing, attentive, and thorough. Everything you could want in a server. Her bubbly personality made my day. We always enjoy the food at Chili's and today was no exception. Keep up the good job! read more

Yeah, um, no. Pack a snack if you just have to have your baby back baby back baby back ribs.

Their service is slow and terrible.... The salsa was watered down and disgusting, my meal came out late, and wrong! My dessert took more than an hour to come out. The drinks were mixed up, and we got the more expensive drink. Overall a terrible experience for all those involved, do yourself a favor and skip this one. read more

Very poor experience at Chili's once again. Took over an hour to get our food wrong. We froze the whole time as well.