I have to start out by saying i am amazed at some of these ratings and the lies people tell. Let's start out with the restaurant ..it's clean and every time I'm in there the tables are clean the bathrooms are clean and the bar area is clean. Now the food , I love chili's food I love the variety of options they have to offer. The service in the restaurant , I have yet to be treated bad or receive bad service I was there the other day and my hostess was wonderful and very accommodating she was going to sit me at a table and i asked if we could sit at a booth and she accommodated us with a booth. Our waitress was very punctual and checked back on us. After our meal my wife and I decided to go to the bar and have a drink , the bartender I believe his name is Michael was so funny and very efficient he took our order and asked us if we'd like a menu and we told him we had just finished eating at the restaurants side. He brought us our drinks , came back and asked how we were doing and everyone at the bar was talking to him. He made it very easy to have a conversation I felt like i was at the cheers bar and Im sure by the looks of it everyone else was feeling that also. I can't understand why people need to lie about the place being dirty, the food being gross and the lack of great service. I come in here quite often and have never received that type of service. Keep up the great work Chili's crew you are all doing a great job!! read more

I went on to yelp to write a review for chili's and had to laugh at the comments from Bob P. I guess that picture fits him perfectly...lol . My wife and I stopped by to eat and as always the place was packed so we saw a couple of spots at the bar and grabbed them. The bartender which was Michael was the nicest accommodating bartender I've ever come across.!, he took our drink orders asked if we would like to see a menu , took our order, brought our drinks and was very personable . Our glasses were never empty !! And when he brought out our food it was all great!! Came back asked if everything was good. He is very easy to communicate with and I noticed (which must be his regulars ) didn't even have to say a word and he was putting new drinks in front of them when theirs were empty. My wife were very impressed with this young man and his ability to run that bar, keep up with all the orders, and still have such an up beat ,caring , respectful personality (I'd have to say his parents did a great job raising him) I hope management is treating him great because he is one classy bartender. And by the way Bob he didn't need to break a 5.00 bill for a tip we gave the well deserved bartender a few of them. read more

I've been ordering from this place for years for takeout. We went there for lunch on Labor Day and I was incredibly disappointed! We asked first if we could sit in the bar and the bartender told us "Sorry, there's no open seating." After that I approached the Hostess and gave her my information after a very terse exchange. I didn't understand how we may have irritated the staff, we had just walked in. While waiting, the bartender seated two couples at the bar where there would have been plenty of room for three (our party), but apparently we were not allowed. We continued to wait while three or four parties were seated before us, that got there after we did, same amount in party. Needles to say, we walked out. I was really angry. We walked across the parking lot to Olive Garden and were served drinks, appetizers and our meal order was taken before I got a text from Chili's that our table was ready. I will not be visiting that place again until hopefully that bartender and hostess no longer work there. Unbelievably frustrating!!!! You can order to go, but don't expect to be treated right if you want to eat in. I would suggest Olive Garden instead. read more

Went here twice the first time my steak came out raw, not slightly undercooked but raw, sent it back, a few mins later it came out again, still raw, sent back for a third time and guess what still super raw and cold in the middle almost frozen. Flash forward a few months decided to give chilis another shot ordered same steak med rare, after 40 mins steak came out extremely well done, it had a beef jerky texture to it. The waiter agreed with me but was too busy to catch the mistake before the rest of my party finished their meals. He offered a re fire but everyone was done so no dice. Went home hungry not the waiters fault but med rare is way different than well done. To their credit item was removed but there were several mistakes that night that warranted more than an entree comp, missed drinks, apps, etc...So who was the girl in her bra at the hostess stand directing the tables, this is a family place not hooters, she showed way to much for a "hostess" unless you guys are changing to accommodate that clientele. If chilis cares DM me and we can discuss further. read more

I give chills a 5 star!! I am very pleased with service, We walked into the bar area and sat at the bar . The bartenders name I think is Michael was very helpful he welcomed us in and took our drink orders and was very efficient . I noticed a lot of the people at the bar were interacting with him . This bar reminded me of the cheers bar..lol.. very welcoming and homey. After getting our drinks he asked us if we'd Iike to see the menus. We asked about items and recommendations and he gave us a five star recommendation it was delish! I was amazed at how well he took care of all the customers at the bar, which honestly where can you get this type of service now a days. We will be coming back !! 5 star service and 5 star food and great prices. Management if you see this review I think this guy deserves some kind of recognition for a job well done. read more

5 4 3 2 1! Chilis is a pretty good restaurant with yummy food and such, but the one big problem is that the portions keep getting smaller, like at the beginning of the year, the chicken crispers came with 5 strips with 2 sides for $10. Then a month later it came to 4 strips and 2 sides for $13.99 which I didn't let it bother me. But them 2 months later, it's now 3 strips with one side for $13.99! Who knows when they'll be only 2 strips or just one long strip. I know it shouldn't bother me but when I asked if I could get like one extra strip, they said they couldn't do that, and also my dad ordered quesadillas there and it used to come with 8 and when he got it, it only came with 4. I mean it's fine and all, but it kinda bugs me a little. read more

I was with my family, in this area. Everyone wanted to go to Phillis BBQ, and we made the decision to go to Chili's and i order a Triple dipper w/ slider, chicken strips, and the egg rolls. And my daughter and my wife ordered bowls. We told our server that we where starving, if it was possible to order right away. She took our order, and it took about 20 minutes. The bowls were okay. My order was terrible, my chicken strips were raw from the inside and burned from the outside. Same thing with the egg rolls. The sliders they where over cooked, and cold. I sent it back, and i told my serve if she could make new ones. And took 10 minutes after that, i ate some of them and i lost my appetite and i saved the rest for my dog. read more

This Chilli's could definitely do a better job servicing it's customers. After about 20 minutes of sitting around and waiting for them to get to us, I finally decided to go ask someone that we were seated but never given menus or asked if we would like something to drink. They forgot 2 things off of two separate peoples orders in our group and yah it was a group of 6 people, but 2 things is pretty much a crazy amount of stuff to just skip over after it's been ordered. At any place. Really if you're a Chillis, nobody is expecting the food to be amazing or anything, your strong point should be your service. And they seem to miss the ball on that here. read more

My friends wanted to go to Fillippi's pizza. We should have. Aside from the food not being very good this time...we had to deal with this: We still haven't heard from their office as to why our "rewards" points aren't being added. Why have a rewards program, if your computers at the table are down 1/4 of the time we're there. And when we email to have the points put on, and give the office the receipt number....merely here "We can't find that in our files." Well, learn how to do your program. You guys are ridiculous. We shouldn't have to keep hounding you to add our points. My wife has sent 3 different emails about it. read more

I had eaten there for lunch my steak was a little more well done than I expected but still good. The 3 stars because there was only one waiter and he did the best he could to help everyone but we had to wait a little to get our checks and I had ordered some nachos to go for my boyfriend. Which took really long to come out as well. By the time I got home and my boyfriend saw the nachos the chips were burnt and hard to eat. Also super soggy, and the meat tasted old. I've had good experiences here before but this time was just not one of them. read more

Went here today for a quick bite to eat for lunch. I was lucky to get in without a reservation. The surroundings were clean. I felt like I was sitting in someone's living room rather than a restaurant. I chose the chicken soup. Made with hominy and tomato in season and served with tortilla chips, the soup was over-bland and I couldn't finish it. I also got the grilled fish with garlic. It was just OK. The service was soooo slow that send my stomach to sleep! I didn't have any pictures because I couldn't wait to eat. read more

I love coming here!! Ever since I've moved to town this is the spot!!! I went in last week on Saturday & it was extremelyyyy busy but the hostess got my in family right away. Our waiter "Celeste" was friendly & nice. She's such a sweet girl & it was nice chatting with her. I've gone to some of the restaurants around Santee & the waiters weren't friendly.. they would take your order & just leave. I love how this was a family friendly atmosphere! Best part was they got our food out right away! Will be back! read more

I had such an amazing experience thanks to Jojo! The service was absolutely the best. From the moment we arrived, she was on top of everything and made sure we had everything we needed. She was incredibly friendly, sweet, and attentive the entire time, which made the whole visit even more enjoyable. It's rare to find someone who genuinely cares about giving great service, but Jojo truly went above and beyond. Thank you for making our dining experience so wonderful! We will definitely be coming back! read more

Chili's is a reliable choice for a casual and flavorful dining experience. The menu boasts a variety of American classics with a tasty twist. From the sizzling fajitas to the mouthwatering burgers, the dishes consistently deliver on flavor. The lively atmosphere, coupled with friendly staff, creates an inviting setting for gatherings. While it may not be a fine dining destination, Chili's is a go-to spot for those seeking a laid-back atmosphere with hearty, satisfying meals that hit the spot. read more

My wife, Ann, and I have been making Chilis our go-to Friday happy hour for more than ten years. The bar service is so good that we feel like Norm on Cheers! Jen is awesome....she has our drinks ready for us seconds after we sit down. We haven't actually ordered a drink for years as Jen knows what we want and the order we want them in. The other bartenders are great also (Jenna, Candace, Dave. etc)! As long as Jen is there, we will continue our Friday night Chilis patronage. read more

I've been eating hear for the past couple of years, and true this is A very busy location, but the waiters here do most everything theirselves. From what I've heard since being a regular is the waiter does basically everything...seating, waiting, food running, and bussing you. Amazing...I would've never guessed, so next time your pissed or have a complaint take that into consideration. read more

Jenn in the bar by far is one of the rudest servers I have ever delt with. I have seen her many times be rude to others for no reason. I have had a couple times she was rude to my family for no reason at all. Ugly attitude and apparently mad at the world for being stuck behind a bar. If you get Jenn with the blonde hair behind the bar do yourself a favor and ask for someone else. read more

Went here for dinner last night and it was delicious! Service is always great at this location and the food is always fast and up to expectations. Tried the brownie sundae for the first time and it was to die for! Can't wait to go back again :) read more

It was or first time there and we got the three course meal for 10 bucks and the chicken sandwich with avocado and bacon. The food was great and super tasty. The service was great and friendly. Overall satisfied with our visit. read more