Coming in, my family and I had not been to a chili's in a few years but always liked the food; in fact one of the best meals I have ever had was at a chilis. This couldn't be farther from the experience that I just recently had here. My family and I were traveling from Pennsylvania to Tennessee and stopped here for a quick bite to eat for lunch. Staff was nice and we were seating quickly but after putting in our orders we waited about a half hour before actually getting our food. Everything was ice cold when it finally came out and lacked any type of flavor. The chicken tasted like a tire and I think I could have made something better in an Air Fryer. Also, I'm positive that the only heat my chicken had came from inside my mouth. It was obvious that our food was left sitting out for quite some time before reaching us. Still, we didn't raise a fuss or complain and tipped the waiter according. All in all I don't think I will ever eat at a chilis again read more

I will never go to a Chili's again. Shrimp taco is tiny salad shrimp overcooked. The jalapeno margarita is so sweet is horrid. The chicken crisper were soggy. Gross. The corn was chewy. Yuck. The poor waitress was bouncing from one end of the restaurant to the other. No way she could keep up. Bad management. read more

It's exactly what you expect, the same world round, the only issue I had was with the bar. Not fully stocked, staff not fully trained, but the food was good and the wait staff were friendly and courteous. read more

Excellent service. Server took the time to not just check on food allergens, but printed the label so the entire ingredients list could be reviewed. Food was good, but a leaned a little toward the salty side. Server ensured our drinks were never empty. read more

Stopped while driving home from vacation. Service was slow and food even worse. You're better off getting drive through. Have eaten at Chili's many times and this one was the worse read more

Placed a To-Go order... Food was cold, smashed together in side of box, and definitely not worth the pricetag. Disappointing for a restaurant thats usually good. read more

I came here to eat for lunch and had to wait to be seated even though the restaurant was not busy. After being seated i ordered and waited for the food. It did not take long for the food to arrive, but I was disappointed in the smothered pork carnitas burrito because the pork inside was over cooked and dry. The rest of the burrito and food including dessert was good. The portion sizes are generous and the service was excellent. I love coming to this Chilis and will continue to come back. I will just get something different next time around. read more

We stopped here on a long car trip and ended up leaving and going to Chick-fil-A instead! Our water cups had what looked like dirt or coffee grounds floating in them and and when the food came we pretty much lost our appetites. The chicken tenders and boneless wings were under cooked and the breading was sliding off of them. Onion petals were similarly cooked. We took about 2 bites and sent the food back. read more

When you're tired of the same old humdrum food at the typical family restaurants, head over to Chili's for a real meal that'll pep you up. The hamburgers are to die for, and I especially love the Big Mouth Bites. Something about having four tiny burgers is just so ... fun! You can also get a mini-foursome of deserts (if you still have room). The Margueritas look so good they make me wish I liked drinks with alcohol in them. Everything about Chili's is great every time I go. Not something you can say for many other places! read more

This is a damn fine Chilis. Food was hot, fast, and tasty. Plus, me and my wife killed the at table trivia game. Chicken nachos knocked it outta the park. read more

On a recent trip to WVa, my family and I dinned here. My steak was under cooked and bleeding into my potatoes! Ugh! The waitress did not return to check on us for at least 20 minutes. By that time, I had already eaten enough of side items that I was no longer hungry. I also didn't feel like we got our monies worth. A bit pricey for what you get and they don't have real butter! Only the greasy liquid kind that has no flavor! read more

Just driving through and needed dinner. Convenient to the freeway, decent food, quick and friendly service. Chain food, but a good place for a quick non-fast food meal. read more

Horrible cold food. Worst Chili's I've ever been to. Fajitas cold as ice. We sent them back and received the same food back doused in grease but hot. Disgusting!!! read more

Waited at the door behind a larger party, who had not been approached by a host, or hostess. Waited for about 5 minutes then left. Went across the road to Outback & was immediately seated. Love Chillis food, but not having a host or hostess at the front door is not a way to run a restaurant. read more

Two words : AMAZING FOOD!!!! You will definitely be hooked the first time you visit; I know i was. :)

Great place to take the kids. Friendly staff. The E-mail club provides deals such as kids eat free that make it very affordable.

Loved it! The waitress that we had was super nice & attentive, the food was excellent and the wait time in between courses was 3 minutes or less...which was really great! The only down side is that we wanted to get a dessert and instead of asking if we wanted anything else she just put our ticket on the table & left. Will I go back...yes. Is it a family place...on the weekends. read more

I have ate at this restaurant several times and it is good food and service. Very nice atmosphere. Service is prompt and food is presented nicely. read more

Phenomenal experience! Ashley our server was fabulous and really went above and beyond! We were seated promptly and the service from the moment we walked in was attentive and just GREAT!! We had a party of 22 and couldn't of asked for a better experience! read more

I will NOT visit this place again! We arrived at 12:45 on 10-16-14. When we got to the front door people were leaving. Some said that they had waited over 15 minutes and no service. We went on in and discovered that no one was acting as a greater and no servers were in view. The tables and the floors were dirty. After waiting for 5 minutes we left without seeing any employees. This restaurant needs to be either closed or new management needs to be brought in. Ed Gilger 304 425-5216 Princeton, WV read more

I placed a call in order, at times it seemed as though server left phone or wasn't listening. Repeated the order to her twice. I ordered dry ribs, potatoes and cinnamon apples. When the order was picked up my son was told no cinnamon apples and we were given double potatoes. Came home and there were no sides at all and ribs were not dry ribs. Called to complain and manager said well we don't have dry rub which I was never told and made excuse for employee being new. Instead of offering refund for meal was offered coupons by mail. When I'm mad enough to complain the last thing I want is coupons to come back. read more

Good service from a lovely young waitress but this Chili's is DIRTY and freezing. I mean so cold that my kids could not even eat. A couple left while waiting to be seated because it was so cold. Usually Chili's seems to be one of the better chains (which I do not frequent chain restaurants), but I would avoid this one. We had to stop for dinner while traveling. Food was average at best. read more

My past few visit have been nothing but a horror. First thing is the lack of cleaning that goes on here, menus stuck together and grimey, seats torn and sticky. Secondly food was terrible hamburger dry fries cold . Ribs even worse thought i was chewing bark or sawdust fries cold, drinks are weak and tasteless ..only positive is the wait staff i had was great but food is just BAD read more

I recently moved, but came back home near my birthday to eat. I have Chillis point, but couldn't find the code in my phone. The manager has gave me my free dessert anyways. They have always been helpful, clean, organized and friendly when I go there. I love this Chillis. read more

Just passing through and staying at a local hotel. Ordered take out. The server was Liz. She was a very personable young woman. She took my order and made conversation at the same time. It was nice to get this kind of service especially at take out. The food was good and it came out quick. I will definitely be back when I come through next year. read more

If your hanging with a few friends or meeting family for dinner you cant go wrong with Chili's. Its the HOT SPOT!

I have been eating at this particular location for years because Princeton doesn't really offer many choices in restaurants. To be honest with you, it really is hit or miss when it comes to this place. You can go one day and have the best experience then go another day and it be horrible. The last time I went, the waitress kept disappearing. I have no idea where she would go because we wouldn't see her go into the kitchen, she'd just disappear. Then at the end when we paid, she shorted me $1. I didn't say anything about it because she had disappeared again after we paid, and I didn't feel like waiting around for 15 more minutes to ask about $1 when I had a grumpy three-year-old with me. I just gave her one less dollar in her tip. Also, she did not want to give us refills at all. Their taco/enchilada combinations are not appetizing; they taste like canned meat in corn tortillas. Rice has no flavor and was hard. The last time I got guacamole from there, it still had frozen chunks in it. Also, a man at the bar got belligerent and was screaming and I had my three-year-old daughter with me. (The manager did apologize for this and offered free dessert but we declined). Something else negative about this place (to me) when you order mac & cheese from the kid's menu, you get Kraft macaroni and cheese which is about $1 for a whole box at Walmart. I figure since you have to pay $5 for the meal, it should at least come with something that contains real cheese in it. A good tip: don't order the eggrolls. They charge you $8 for THREE eggrolls cut in half to look like more. Also, I can't count the times I have went home after eating here and gotten sick. Maybe I need to stop going. Only thing I really love from there are the Honey Chipotle Chicken Crispers, which are extremely good. read more