Long waits due to low staff every time I've been here. Place barely had anyone seated and the wait was over an hour. Here's a suggestion: pay employees more and they will come. read more

A friend and I visited Chili's in Plainfield for $3 margaritas - overall it was a great experience and the margaritas were served in souvenir cups. Definitely one of the nicer, cleaner Chili's I've visited. read more

If I could no stars, I would. I have no clue what is wrong with the business model at this location related to employee retention but we went to grab dinner and the dining room was completely closed due to be short staffed. It's mind blowing the amount of business that's being lost due to poor management. read more

I ordered curbside service. The manager was very helpful and courteous. The order was ready when promised and the food was delicious. Highly recommend and will be a repeat customer. read more

We usually enjoy this place and location. Just went in the bar side open seating. I asked kindly if a table could be cleared off. I was told it wouldn't be cleaned for awhile and find something else. There was nothing else! She was so rude and we walked out. Will not not be returning! We will find another Chili's that will give us better customer service. read more

Food is only so-so. We ordered it for delivery through DoorDash and we both got fajitas. The vegetables were barely cooked at all. We ordered extra peppers and onions....they didn't arrive. We ordered extra tortillas....they didn't arrive. We ordered guac....it didn't arrive. We ordered extra pico....I bet you can guess by now as it appears to be a theme. The salsa was so runny it looked like it could be a drink. read more

We used to go to this location all the time. NEVER an issue. Now the past three times we have been in the parking lot is almost empty and there is a 40-50 min wait. Today it took someone 10 minutes to show up to the hostess podium as we stood there with three other families at 3:30pm. The girl was extremely rude to the family in front of us and then told them 40 min wait. They left as they weren't waiting that long for an almost empty dining room. Then as we stood there staring at her, she messed with the computer and another staff member came up to maybe help her. They never looked up and said two words....like....just one moment....it will be one second....nothing. Then she rudely asked our phone number and told us it would be an hour wait. Ok. During the time we stood there the family in front of us left and three other families that were eating had left. I get it people are short staffed but to be rude on top of it is crap. read more

This place is absolutely terrible. First we ordered food and they brought it out with all the wrong stuff. Like completely wrong. Food was missing and we couldn't get it remedied until we were almost done with our food. Second we needed itemized receipts and it literally took 20 min to even get them while the manager took her time and stood around in the back in plain view not doing anything. We asked to speak with her as well and she did not even come to the table. Then I was charged for things I didn't order and when I asked to get it fixed that took another 20 min and I still couldn't get a correct receipt or my correct change! This place sucks so bad. read more

Don't think that we will eat at this place for a while. The service Was terrible, when we finally got our food it was cold and not what we ordered. It took a while to get our food replaced with the correct and hot food, buy this time we had been in the restaurant for an hour and they weren't busy at all. Then when the bill came it wasn't even close, it was off over $14 high. Very poor management, untrained waitstaff and cooking staff read more

i had awful service from the short blonde haired older lady with glasses. she was very hateful with her actions as she snatched a menu out of my hands. we were still very polite as she kept being hateful to us. i then proceeded to pay on the tablets and left a 0$ tip because i was going to use cash. before i even had a chance to give her my tip she approached the table and said "just so you guys know i make $2.13 an hour so tips are appreciated and i saw one of you payout with no tip" so i asked for the manager and he proceeded to not say he was sorry for our bad service, he just stood there and looked at us like we were stupid and then our waitress decided to come over and start arguing with us and said that we just took her in a rude way because she's just very efficient in her job, which is NOT true. DO NOT RECOMMEND GOING TO THIS LOCATION and will not be returning. read more

IMMEDIATE HEALTHCARE WARNING: Girlfriend and I ate here Sat., May 16. She ordered pork carnitas and immediately became overwhelmed with horriffic diarrhea followed by vomiting the proceeding two days. For two weeks after the dinner, the violent diarrhea persisted. As of Thurs., May 28 we have admitted her to a hospital in Lafayette, IN where we were informed of her kidney failure and potential blood disorder. One nephrologist immediately equated the kidney failure to a previous Jack In The Box incident where undercooked meat caused kidney failure in many customers. One nurse even suggested contacting her family's attorney as the root cause of kidney failure can only be linked to the Chili's dinner. She has had no previous health issues, never even stayed in a hospital overnight as a 22 year old woman. I wish something positive could be said of the service, but that would be an utter lie. Our table was sticky from residue, had to remind our waiter for silverware numerous times, and were never greeted when entering the building. After our dinner, we have been vehemently warning others to stay away from all Chili's locations in fear that our friends and loved ones may succumb to this awful situation. Now, awaiting plasmapheresis and dialysis sessions tomorrow and Tuesday we can't help but let others know of the immense risk posed to their health. PLEASE PROCEED WITH CAUTION WHEN EATING AT THIS SPECIFIC CHILI'S AND ANY OTHER CHILI'S LOCATIONS THAT MAY EXHIBIT SUBPAR HEALTH STANDARDS AS WELL. IF YOU HAVE BEEN ADVERSELY AFFECTED FROM EATING AT THIS AREA CHILI'S, PLEASE CONTACT ME ASAP AS STRENGTH IN NUMBERS IS KEY FOR PROTECTING THE PUBLIC. read more

I've made Chili's one of my frequent lunch spots during the work week. They've added a nice lunch menu in the past year or so that has some good variety and prices. I usually go with a half sandwich and soup of some kind. They are always changing up the sandwiches and soups which makes it good. The staff is always nice and it never seems like they are too busy to check on you. read more

Great dinner! Spicy Shrimp Tacos were AMAZING! Service was excellence! We always find something on the menu that suits each person in our party! We defiantly be back read more

I always get my usual, chicken, bacon, ranch quesadilla. It was excellent, as always. I also absolutely love their sweet BlackBerry tea. The service was top notch. We always look forward to our return trips from Indianapolis. read more

It's colder than a day old horse turd inside. Also, the chicken crispers gave my brother diarrhea....he didn't make it out of the parking lot. The staff is very friendly and the food is good. For that 5 stars. read more

Do not order carry out from them. Called and was told it would be 90mins for carry out, that's fine we want to support different places. Daughter showed up 80mins later to pick up. Had had to call over one of the staff to let them know she was there, 20mins later she called and was told they did not have our order, she ended up talking to 2 other people and when the food was brought out, no discount was offered. Stay away from here until they get there act together or go 1 block away to Applebee's. read more

I ordered It's just wings on door dash which is a store inside Chili's and they forgot to give me a straw for the drink as well as putting the sauce on my boneless wings. read more

The food was fantastic! We've been twice in the last two weeks to two different Chili's locations, one in Florida and this Plainfield location and the food is consistent in both locations! Yum! However, the service was sub par. We were seated by the hostess by her just motioning to the table. There were no words, not even silverware was brought to the table. The waitress took 3 minutes to arrive at the table and we politely both ordered a sweet tea and she just stared at us. We understood that some food service locations don't carry sweet tea up north, but she awkwardly said "uh okay" and walked away. She brought us our teas and we ordered an appetizer. It was promptly brought to us and we ordered our food. She said "okay" and walked away again. The food came out quickly. We didn't have our silver wear yet so we waited patiently thinking our server would come to the table to check on us but after 3 minutes we walked up to the hostess stand to get some. The host said she would bring us some in a minute. It took another 3 minutes for us to begin eating our meal. The meal was great but our server never came to check on us until she brought us the check and said "cash for me, card for this" and pointed to the card reader. We paid and left. I'm just sad because the food we received was amazing! But the service was subpar. Our prior service was amazing in Florida! The absolute best! Just total different experiences. read more

My favorite chili's! The service is great and the drinks are well mixed. We stopped in for a pre-airport appetizer and everything came quickly. Easy access if you are flying in or out of Indianapolis! read more

Chili's - Bar on game day - Bars Near Me - Plainfield, Indiana

The service slow for the amount of people in our area... we sat in bar area and was one of two tables. Waitress was helpful though.... we ordered fajitas for two .... the steak was so tough that we would never get through it...in future will stay away from steak read more

We had the best server ever! Her name was Samantha. She was very attentive to our needs and we were a needy party of 5. I think I had 5 refills alone! She was patient, friendly, had a smile on her face the whole time, and was knowledgeable about the menu. The food was quick to arrive and was correct, even with our special requests. Dessert was awesome! We will definitely be coming back and only sitting in her section! Samantha you rock! If I could figure out how to post the pictures of us with her I would! read more

Service was ok, waitress was Friendly! Quality of the food was not very good, from the chicken down to the fajitas just did not taste good. Would not recommend based on the food alone. Best food was the chips and salsa! Very overpriced! read more

Great food and drinks. The service is fantastic - especially if you get Mickayla as your waitress. She sets the gold standard. Funny, quick service, offered her opinions on menu items so she was knowledgeable as well. It's amazing what great service will do for a business. read more

So incredibly surprised at all the positive reviews. Maybe we came on a bad night. We had terrible service; our waitress was rude. Got our orders wrong. Food took forever to come out. (Not her fault, but worth noting.) Some of the other waitresses brought our food out, and they were rude too. At least the food was good. read more

I think the kitchen staff was on spring break tonight. We have had off and on experiences here. Our waiter was good but the kitchen sucked. The staff seemed to get their food in time read more

I haven't been to chilis in YEARS! Their new $10 3-course meal drew us in. When we got here we learned they have a couples $22 with app and full entrees! AMAZING STEAK and the Texas cheese fries were the bomb.com. WE WILL RETURN!! read more

My boyfriend & I have been going here for years. It is one of our favorite places. The staff is friendly & attentive. The service is fast & if something is wrong- it is quickly fixed. read more

Appetizers that come out with your entree? I don't think that is something to be proud of. The waitress didn't refresh our drinks and also didn't check back with us to make sure our burger was cooked thoroughly. It was not. (For both of the people who ordered burgers with bacon.) Soggy fries that are underdone aren't quality either. Wish I could say something about the manager but he was aloof and quite defensive.So how do we plan people for a four day trip without a proper lunch. This ruined my day back from travel. read more

I came into Chili's to pick up a to-go order for the office, which we've done a handful of times before. The hostess was polite and directed me to the pick-up spot. When I walked back, I had to wait for five minutes before a waitress noticed me and sent someone to help me. We had two salads, a salmon dish, and two drinks, which needed to be split between two credit cards and cash. The waiter helping me ran one of the cards for the wrong entree but couldn't open the charge, so he went got the manager and ran off with the cash in hand. He came back a couple of minutes later with the manager and the cash. She couldn't open the charge, so finally she just adds a second charge for the rest of the amount for the first card, runs the second card, takes the cash, but doesn't have change. She sends the waiter to go get cash, and then remembers that she can open the cash box. The whole process from walking in until I walked out with the food took almost twenty minutes. I've done to-go orders from plenty of other places around Main Street and never had any kind of problem like this. Poor customer service and the restaurant was not busy at all - one guy sitting at the bar and a handful of tables full (1 pm on a Monday). read more

I've eaten at Chili's many times and have never ordered anything I didn't like. I especially like the fajitas, Skillet Queso and the Molten Chocolate Cake. Sign up for the e-mail club and get some extra special treats. I had free desert on my birthday. Then there's the wide variety of margarita's...yum! Very easy on the budget, too. Chili's is close to home and we eat there often. read more

We have been to this Chili's numerous times since moving to Plainfield in zjune. Food is always hot and tasty, service good and drinks cold. Can't ask more than that. read more

Service was terrible. Took forever for order to be taken and then for it to arrive.The chicken fajitas were cool.when we questioned the server why the fajitas weren't sizzling we were told that they were. NOT read more

The waitress was friendly, however, the food was way below standards. Ordered the chicken fajitas and basically got unflavored chicken and onions. Then my husband paid the extra for steak and shrimp, thinking you'd get the same amount of meat just paying extra for the type of meat, not the case.Not only was his steak like rubber, he was only given enough to put in one small fajita. He also didn't get peppers only onions. We then were charged for a game we didn't play because we didn't even touch the screen on the table. Yes we where seated quickly but the wait for the food was ridiculous along with the quality. It was a joke. Go to Qudoba instead!!! read more

Chili's has very good food and variety. There is something on the menu for everyone and everything I've had there is very tasty.

Chilis is a great way to spice up your night. If you're looking just to go out and have a drink or get dinner, this is the place to go. The food is exceptionally good. The flavors are so fresh and delightful. Service at the Plainfield location is always friendly. Never have I been anywhere that I always get a smile. I can count on it here. If you're looking for a good time and good food while in the Plainfield area....this is the place to go. read more

We have one problem with Chili's, i.e., we always leave too full. The menu is SO good and the food selections are awesome. We skip eating all day in anticipation of going out to Chili's. We're always saying, "Oh! You HAVE to try this!" (offering bites to the others) and then we try this dish and that dish and appetizers and desserts and drinks and then we waddle out of the restaurant hoping no one saw what all we consumed. We love trying foods that are outside of the normal range of things I cook at home and enjoying all the different spicy dishes offered. An added bonus to a parent of a lot of kids is the opportunity to sit back and let someone else cook, serve and clean! Go Chili's!!! read more