Horrible service at the bar . Seems like staff are upset with each other . I feel upset being here not at peace a

What happens when your kids are gone for the summer, you get off early and want to neglect your adult responsibilities....... You day drink...yup...that's what u do (at least so I've been told)! My co-workers and I pulled up a little after 1, we were greeted kindly and seated quickly. It wasn't too busy and we took a seat in the bar area in order to gossip and speak as inappropriately as we'd like...lol (side note the bar area is not for CHILDREN especially if u see me sitting at it!) Anyway we ordered drinks and food laughed and had a good time. The black bean burger was a little dry but all in all it was good! read more

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I hesitated to write this review because this location has always been a favorite of mine, and Chili's is my go-to spot. I've eaten here for so many years and have always had a good experience. The food was always delicious, service was quick, and prices were fair. This is unfortunately not the case anymore. After the incident I experienced at this Chili's today, I hate to say that the visit I had will be my last at this location. I had a few issues with this visit (excluding the service, our server was lovely) but there was one particular shocking thing that was the dealbreaker for me. I ordered a 3 for me, which is just another item on the menu that I wish they hadn't changed. The 3 for $10 was a much better deal. But, I digress. I chose the 6 oz sirloin, which is my usual, but I subbed out both of the sides (steamed broccoli and loaded mashed potatoes) because the steamed broccoli is always mushy and bland, and the mashed potatoes are essentially just instant potatoes with too much cheese. I chose the roasted street corn and the new white cheddar mac n cheese. Both were good. The steak was the major issue. Once the food came out, I noticed my steak was a weird shape, but it wasn't something that immediately concerned me. Sometimes smaller steaks like the sirloin aren't shaped like a typical steak and I dismissed it as nothing. However, I took my first bite into my steak and noticed it was particularly soft. I just thought I got lucky with a "tender" steak, but when I kept eating it I noticed underneath that garlic butter steak flavor that there was a very distinct grainy-ness to the meat. Like, every single bite felt like it was disintegrating in my mouth. I thought it was just cooked incorrectly, but when I really looked at the steak, I realized there was no grain patterns like there usually is in a steak. It was a medium steak (or supposed to be) so especially in the more cooked areas, there should be striations in the meat. There was not. The pink/red meat was slimy and sticky, like raw ground beef. And the crust of the "steak" was peeling away from the meat underneath, like a hamburger that was overcooked. After looking at the "steak", tasting it, and really taking a moment to think about all of the things that seemed off, I realized that, unless this is a sirloin that magically had the same texture, appearance, taste, and physical characteristics of a chunk of ground beef... this was ground beef. Even if I was wrong, what kind of sirloin that you're charging almost $20 for has those kinds of characteristics? It was awful. A pile of ground beef was being passed off as a sirloin. Me and the person I was with were so taken back that neither of us touched any more of our food, and didn't ask for any boxes. We weren't offered one either. We didn't feel there was an appropriate time to bring this issue up to our server because once she gave us a tablet to check out on, she kept a conversation going and actually didn't walk away or stop talking until we had already paid and finished on the tablet. We also both felt it would just be pointless because, especially if this was an intentional choice by the kitchen staff for whatever reason they may have, I doubt there would be admittance of guilt. It could be corporate requiring that they use "steak substitutes" when they're out of their normal cut of meat. It could be a lazy cook. It could be a lot of things, but it also seems like it should not be possible to "accidentally" cook a customer ground beef instead of sirloin. It shouldn't even be possible for a customer to THINK they're eating ground beef instead of a sirloin. We also weren't interested in being pegged as people just looking for free food, and considering a big part of my food was finished before I noticed the "steak", it just wasn't worth it to make a complaint or cause a scene. That's also not considering the fact that it would've been hard to explain this to our waitress as clearly it took a bit to explain it in a written review. Unfortunately, this Chili's has lost my business. That was honestly an unacceptable experience. After working in the food service industry myself, I know times are tough and many businesses either have to or choose to cut corners where they can. But, any restaurant that could either make this kind of mistake (or think secretly serving ground beef in place of sirloin is appropriate) is not worth my money, or anyone else's. read more

Chili's - American Near Me - Phoenix, Arizona

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The togo food is sorely lacking at most Chili's I've gone to. Tonight was no exception as I received barely lukewarm food, no dressing on my salad, and messed up condiments. What is upsetting is that this never happens when I dine in. What causes the cooks to stop caring when it's togo food? One of the quesadilla pieces on my salad was severely lacking it cheese, the tortillas didn't even stick together. Luckily I had an Italian dressing that I was able to put on my salad, but it's no citrus balsamic. The garlic toast with the Cajun shrimp penne pasta was ice cold. I had to reheat the pasta in the oven. The fries were lukewarm and soggy. read more

Chili's - A "quesadilla" slice - American Near Me - Phoenix, Arizona

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The manger Justin is amazing. We had an issue with part of our order. Justin took care of us Immediately and without issue. We Will definitely come here again. read more

Minus stars!!!! Started off ok. Ordered our drinks . Then ordered dinner. Didn't realize that the Watermelon Presidente Margarita is just like the original, with shaker. Only 2 differences is: * it has a pump of syrup in it (mine wasn't even pinkish, like the picture). Didn't taste good & couldn't finish the first glass.!!!! ** got an extra charge for that pump of syrup. While ordering our meals- Our server just walked away, He went to another table, to tell that table: "bye". Said something to the server about the drink & shaker. How it wasn't like the picture & didn't taste good. As we were eating, he walked by & shoved a drink menu under my elbow. He said nothing & continued walking. RUDE!!!!!! The menu does show a shaker, which I didn't see when ordering. It also shows a red/pinkish color, he brought and poured an original with a pump of syrup in it & charged extra for it. We like Chili's . However- we have NEVER had such BAD/RUDE service from any of their servers. Maybe the ladies should help him!!!! read more

Justin was great, outstanding customer service. We were seated right away, food was just as we ordered.

Had Sunday late lunch with friends waitress Amber was good - friendly and attentive. 5 stars 1 star on the quality of the food/ -Hamburgers well done over cooked Fries were hot and tasty -Marguerite chicken was dry little tough, black beans dry and side salad was wilted. -Ordered enchilada soup and ceaser salad all you can eat 5 min before our meals came out and found out the soup was not available so had to take alternative potato soup (1.5 stars) Staff was friendly the food poor quality. We are long time Chili customers so not being rude on the review everyone at table had a disappointing meal. read more

My family and I had dinner here for a random moment together. Our waitress Arleaha (Lei Lei) was so pleasant and helpful. She made sure or meals were correct and came out very fast. I would recommend this location just based on her hospital service. read more

This was absolutely the best Chili's I've been to in quite some time. From the hostess greeting us, our waitress being amazing and the manger Justin checking in on everyone in the restaurant.. we LOVE this chilis! It's a far drive from where I live, but I will definitely drive all the way up to keep coming back! Highly recommend this location! read more

After our team builder, we decided to come have lunch at Chili's. While not my favorite place in the world, my meal was actually really tasty today! I went with one of their lunch combos (M-F, 11am-4pm) which comes with a starter, and an entree for only $7.00! I had the baked potato soup for my starter, and the Double Burger for my entree. Here is how they were............ Baked Potato Soup- This was tasty, but a bit skimp on the potatoes. The other ingredients were fine though. It was super creamy and cheesy with bacon and onions etc. It was a good starter. Double Burger- This was a double cheeseburger with lettuce, tomato and mustard. Simple and to the point, and it was gosh darn delicious! The bun on this thing was killer! One of the better hamburger buns I have ever tasted. It kind of had the texture of a pretzel bun, and tasted delicious! The patties were decent sized (I would say the burger was at least 1/3 pound) and the cheese was melted perfectly. The lettuce and tomato gave me my veggies for the day lol, and the mustard added just enough tang. The burger also came with a decent mound of hot and crispy french fries. I was shocked at how much I liked this meal. For $9.50 out the door with tip? Shoot! Sign me up again! Our server was on point (refills on drinks were prompt, she split everything into separate checks, and was pretty friendly, too!) and the group we went with made it a very enjoyable lunch. I don't ever crave Chili's, but if/when we come back, I would definitely order this exact same thing again. It was good! read more

I love their lunch specials! They are priced just right and their service has always been great. Sign up for Chili's rewards, you'll get good free deals like free chips and salsa or a free beverage on your visit. This place is always clean and I can really appreciate how easy it is to check out. The pay station on the table will check you out in minutes and even print a receipt. No need to wait for the server to bring your check. If you have any coupons, the pay station will accept those too! I ordered the lunch special which was 1/2 Bacon Avocado Grilled Chicken Sandwich and it was plenty big. It also came with a side of fries. It was very good and would definitely order again. You also can't go wrong with the skillet queso which comes with chips. I would compare their chips to Tostido's Cantina thin and crispy. Soooooo good, keep 'em coming. :) read more

never know what to expect.Last breakfast on Sunday was great.Today Monday,it couldn't be worse!I don't need the ritz,but come on!With eating out prices unbelievably high,a little effort to get it right please! Mom's eggs under cooked,mine,the yolk over cooked,toast petrified,I asked for more jelly,&got that look.If it wasn't for trinkets I really like,we would go some where else.So we will continue to keep going here,even though,no oatmeal,no blu berry muffins.The coffee is over priced here and everywhere else. So hard to enjoy eating out when you get sticker shock bills.Make eating out great again! read more

This was my first visit to this location, Sunday 15th of March 2020, and we got to meet Ashley Adams, one of the shift leaders. Ashley greeted us when we walked in and promptly seated us. She was warm, friendly, and helpful. I watched her go around the restaurant, which during this time had very few customers. She was engaging every guest and making sure our experience was wonderful. She answered our questions about one of their specials & professionally explained some changes due to the recent outbreak. She also helped us with our rewards and with paying our bill using the machine they have on the table. Being a chef, I must say Ashley is Definitely someone I would want in the front of the house. She was making sure everyone was happy with their food and genuinely cares about the experience each of her guests has. We also had a great conversation about what is going on in the world with COVID-19. Ashley is just an all-around wonderful person who made us feel like more than a customer but actually like a guest, a friend she cared about. She was both attentive and extremely professional. Would definitely return again just to see her. read more

This location sucks!! I saw another review with this same note. I think it's because of the management. They wouldn't substitute my kid's burger with a vegetarian patty without a steep amount. So, we just ordered from the regular menu and substituted it to vegetarian. So, shouldn't they then reduce the price for toppings we did not want on it, including the cheese?!? I think it's a horrible customer service and customer experience. As if that was not enough, my kid's meal came with fries (which we ordered) but it also came with some pieces of fried chicken. Horrible and disrespectful thing to do for us vegetarians. And to add, the ice cream on top of the molten lava cake could not be a smaller scoop. Ridiculous!!! We will try our best to NEVER come to this location again. read more

My fiancé and I came here for a quick pre-move lunch date. I was so happy with our experience!! We were greeted and seated promptly, and our waiter, Jaylen, was so personable and an absolute pleasure!! Our drinks were absolutely amazing and our entrees were just so enticing!! My steak was seasoned and cooked to perfection and his chicken sandwich was equally delicious! Our compliments to the chefs and thank you, Jaylen for being so wonderful! We are happy we chose to eat here for lunch today. read more

12/31/2021, time: 4:09, ToGo Order #980095. It's funny how Chili's doesn't send you a survey after you pick up your order. I called the restaurant to speak with a manager to let them know the kind of food that was coming out of the kitchen, but no one came to the phone. 1) The two orders of SW Eggs were greasy and soggy. It was obvious they were cooked a few hours ago, they were not fit for human consumption. 2) The two Oldtimer burgers, and one BBQ burger, were overly greasy. The bacon on the BBQ burger was raw. The burgers had to be pat down with paper towels to get rid of excess grease, and the bottom part of the bun had to be thrown out. 3) If we had gone to the restaurant and been served this meal we would have sent it back and left. Restaurants need to be aware of what kind of food the cooks are allowing to leave the kitchen. I believe in 2022, there will be fewer people eating out because they're tired of being burned on ToGo Orders. We will not be giving Chilis anymore of our business. Good luck, if you choose them for your next ToGo Order. read more

Forgot my ceases salad dressing. Make sure you check your to go orders when you decide to get food from here. Very annoyed

I love chilis. But this location is awesome. Great service, food comes out as soon as it's done. Some of the best dining experiences here.

Not great - not horrible - just your run of the mill chain restaurant. Server was great but the kitchen was slllloooooowwwww. Would be a good meet up place for a quick drink at the bar but food is just ok. read more

They wouldn't take an out of state license even though I'm 26 citing "it's a horizontal license" so if someone is 50 with a non vertical license they can't drink either? Applying in state license law for an out of state resident with an out of state license makes zero sense. Get better training on what is in an actual license instead of guessing. read more

We started with the spinach queso dip. It was decently good. I mean how can you go wrong with melted cheese? The cheese in the dip was a white cheese that had a mild flavor that went well with the spinach that was nicely chopped up in the dip. My favorite part was the scoop of guac in the center of the dip. Unfortunately, the guac was mostly one hard piece of avocado. I had to use my knife to cut it down to scoopable chip sized pieces. To make the queso dip better, I think maybe adding some garlic flavor to it should do the trick. The dip came with a large basket of chips and a small bowel of salsa. I have always loved Chili's chips. They are so thin, yet so crispy. For dinner, we ordered the honey chipotle Chicken Crispers and a fresco side salad. The honey chipotle Chicken Crispers came served on top of waffles and were topped with applewood bacon, jalapeños and green onions. The honey chipotle sauce was surprisingly spicier than I thought it would be, which I liked. The were supposed to drizzled with ancho-chile ranch, but I didn't really notice any ranch anywhere so it either wasn't there or was really lightly drizzled. The chicken was really good. It was nice and moist on the inside. The waffles were ok, nothing to write home about. The waffle were kind of dry and a little on the dense side. The crispers came with a side of homestyle fries and a side of honey chipotle sauce. I drizzled the extra honey chipotle sauce over my waffles to give it more flavor and help moisten them up a bit. I liked the sauce so much I also dipped my fries in it. The fresco side salad was a basic spring mix salad topped with queso fresco dressed in a honey lime vinaigrette. For a side salad, it was a decent size. It was refreshing and helped break up the heavy dinner and appetizer. I really liked the dressing that was on it. We got our leftovers to go and our waiter brought out a bag for our chips and had some extra chips in the bag for us! OMG! Chips! I love that their bags are tailored for reheating their chips in the microwave so you can have hot chips at home! Our waiter was awesome. It think his name was Martino? (I am so sorry if that was not your name) It was like he could read my mind. Everything I needed before I even needed to ask for it or even before I knew I needed it. I wish he could be my waiter everywhere I go. 5 stars for you! read more

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John was our server and did an amazing job. Was helpful and service was speedy. Thank you John for being a part of a great date night!

Decided to try it so we got seated right away. Great place to watch sports. I had the lunch portion of fajitas and my friend had the lunch special choose soup or salad and an entree. They were both delicious. Our waitress was great. Nice atmosphere good prices. Will definitely be back. read more

This was my first meal out since the onset of Covid. I selected a national chain thinking they would have protocol in place. We pulled into the parking lot and found approximately 12 spots blocked off for curbside pick-up. Great! Love that. Except the space numbers were free hand spray painted on the asphalt. Not professional. Got seated right away but we were there for weekday lunch at 11am. There was one other party of two in the restaurant. We were seated in the booth closest to the other party. A group of 8 came in ten minutes later and was seated RIGHT next to us. These people were closer to me than my husband sitting across the table. We asked to be moved and were accommodated except the restaurant filled up very quickly. Food was edible but nothing special. We won't be back. read more

Ordered to be delivered. Took 1 1/2 hours to arrive. They kept saying kitchen was working on it. It was 5:50 when we ordered. I ordered fajitas. What arrived was chicken that was barely done and looked like it had been poached it was so pale. Onions were good but peppers were green and red, thickly sliced, and barely cooked. No spices and no fajitas taste. No chilis and nothing tasty, but there was a lot of it. Companion sauces, sour cream, cheese etc. consisted of approximately 1 tablespoon of each including guc. I would never order it again. We also ordered original chicken crispies and they were pretty good and there was plenty of everything. Lots of food that just didn't meet the mark. read more

Love coming to this location. Especially there's a cute waiter therewas disappointed cause they did run out of queso. Had to wait 20 mins for it but it didn't even feel hot or warm and didn't feel fresh. Usually the queso is the best. Literally the only reason I love coming to Chilis with the chips and salsa. Their food is good. I usually get the chicken crispers or ribs which I love. read more

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Autumn was our server and bartender. She knows her job and does it well. We were happy with our food and with our service. Thank you Autumn you are amazing. read more

Went here today with friends and family. I love that they have so many different options on the menu that it's perfect for those that are eating healthy and those that are not. Service is always great here as well and I like their lunch specials. Everything on the menu is good priced. I got the chicken fajitas. It's one of my favorite dishes. Simple but so much flavor. My friends got the quesadilla explosion salad and the margarita salad that they both enjoyed. My fiancé tried one of the seasonal BBQ dishes with the sausage and crispers and didn't care for it. It was small portions and pretty bland. I recommend to go with the classics here food wise, can't go wrong! But great place to have options. Good lunch specials, happy hour, and to go. read more

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I love going to chilis and getting a drink with my wife in between movies. Prices are great! We usually all have a great time service is always great! However, we sat at the bar today 7/25 from 3-4 and our bartender ruined the experience. She started talking about how her mom's an alcoholic and was hovering over us. I'm sorry but talking about someone's alcoholism definitely does not entice me to buy another drink at a BAR. I usually complain about the lack of service but never have I had someone who hovered and listened in on my conversations with my wife. My wife got sick and I'm not sure what it was from; however, the drinks today were not good. We always love the margaritas but today they just weren't right, but my wife felt uncomfortable saying anything to the bartender as she was worried the bartender would be bothered about the honesty. I think today is the last time we went. Sad day today. read more

Daryn!!! She was the red headed server that made the night! Me and my roommate came here tonight to get some food and I was only able to have soup after having extensive mouth surgery this morning but we chose the right place! Not to mention $5 Margaritas!! I had the El presidente & House margarita and I feel greatttt! (Tony the Tiger voice) Chicken Enchilada Soup was on point, definitely a favorite from now on! My buddy got the Bacon burger, really good he said! The deals of the two ^ were part of the 3 for $10. We made our beverages water but GREAT service! Will be coming back and requesting for her for being so chill & having a great server personality! The people you want to have to serve you food! Thank you Chili's for hiring her! read more

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I'm not big on chains because everything always taste like it comes out of the frozen section aisle in the grocery store (unless it's Bonefish or Outback :) Chill's is no exception! Just go for happy hour and bar food only .. maybe even just drinks, chips and salsa. I got off work early last week and decide to grab 2 happy hour drinks at Chill's while I waited for a friend to get off work. Besides myself there were 6 other people in the entire restaurant on a Thursday afternoon (3:30-4 ish). I ordered the Presidente Margarita because the bartender told me how this one was so much better than the regular Margarita. Nothing taste Presidential about the damn thing! Cool .. I decided after my second sip that my next drink would be liquor, ice and lime. Before my second drink I ordered the happy hour portion of Texas fries. They look so good on the menu. When I received mine however, they were old fries that were just sitting for a while, then thrown in the oven with cheese, bacon and peppers ... all the things I like but it seems they must have forgotten about the the Texas fries in the oven because the skillet was scorching hot but the fries taste old and the cheese was almost burnt and the bacon pieces were so hard that I just decided not to include any on my fork. Bummer! I followed by gut and ordered just a well Tequila, on the rocks with lots of lime. I'll go back to Chill's for happy hour ONLY because it's across the street from job. I wouldn't bother stopping in otherwise. read more

Where do you go when your out of town guests are picky eaters? Chili's! Ever reliable despite not being "local" but always glad to have my favorite ancho salmon meal. The restaurant was busy though we had no wait and service was quick and courteous. Large shopping center with a Michael's made it easy to pick up some arts and crafts supplies after dinner. read more

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Alex is the best waitress in this place. My family and I are in here at least 1-2 times a week and every single time we are treated like family. Regardless of if it's a slow Tuesday at lunch time or a busy Friday night everyone is always so attentive and kind and caring. We especially love the family-like atmosphere from the second we walk in until we walk out the door. read more

Came here a couple nights ago and we had a pleasant experience. No wait, was seated quickly and server was nice. Food was on point and we even had dessert, try the blondie! We even got to color a chili and they said they would put it up on the wall, haha. Taking away one star because we had to ask twice for a to-go box. But other than that it was a good trip to Chili's. :) read more

Chili's - My fave chipotle chicken crispers! - American Near Me - Phoenix, Arizona

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I don't know who's prepping the food at this location, but this Chili's has the best tasting food in the area. Compared to it's competitors like Applebee's, Friday's, etc. Chili's definitely has the freshest tasting food. Their guacamole here is better than any other Chili's. Prices are good. Don't come here expecting to pay low prices for a high end steak though, it's not a steak house and in steak, you get what you pay for. But the burgers, fajitas, and boneless wings are great! read more

we got wings and they were disgusting. falling off the bone with black in the middle and we got medium sauce and it was disgusting.

Great service! Michael was our bartender and we were so pleased with how he was just such a pleasant happy guy. Made us great drinks. Great experience! Usually go to a different location but now we wanna come here. read more

Wanted chili's for dinner my girlfriend did not due to a bad experience with a different location. After agreeing on trying perhaps another location we were extremely delighted... from the time we were sat to when we finished was a very pleasurable dining experience. Our server A.J was hands down upon agreement the best server either of us ever had.. she was on the spot with everything and super friendly we were told she works weekends we will be going back mostly for her oh ya the food was pretty Darn good too...... read more

This Chili's location is always a fun time. Low price lunch specials, good servers, Chili's rewards are giving away free deals, the station to pay on the table makes getting the check easy, and always plenty of sports on the tv's. read more

Chili's - American Near Me - Phoenix, Arizona

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