Went into restaurant around 4pm and no one was around to seat us, we waited 5 minutes and still no one came. This is not the first time this happened either. Only 2 tables were occupied at the time, so there is no reason someone wasn't there to do their job. The one time I did eat end up eating there, we waited almost 10 minutes for our waitress to get our drink request and almost 45 minutes to get our food after we ordered and once again only a couple tables were occupied. Half our food was cold and the other half was hardly warm. I do not recommend this place and would recommend Applebee's over this chilies. read more

Don't lie to your customers. Don't tell us the order is going to take 5 minutes when you know it's going to be 30 minutes. Treat us like adults and tell us the truth. read more

Audrey was so helpful and made our night! Helped us make sure we got everything just how we wanted.

Ok I must say bravo for making me eat crow Chili's! I'll admit it I haven't enjoyed a meal at this place in years an received a gift card so figured hey let's give this long forgotten spot a try an let me tell you I'm honestly blown away at how good my experience was. I was greeted right away by a kind server an sat at the bar. The place was not busy at all so was happy to be there to bring in some biz. I started w a bowl of the chicken enchilada soup which was my servers second recommendation after she first said try the baked potato. If I wasn't having that for a side I would have gone that route but boy oh boy the soup did not disappoint an the only thing I would recommend would be a tad nicer presentation as there was way too much shredded cheese on top. Overall delicious. I ordered the ribeye w broccoli loaded mashed potatoes and steamed broccoli w a side of shrimp. Broccoli was a perfect steam an wasn't loaded w butter so felt healthy lol; mashed were good nothing mind blowing. Then the steak; wow nice work to the chef he nailed the medium cook an seasoning and for only 18.99 i can say w out a doubt it gets insane high marks for taste quality an cook. The shrimp were seasoned well but just ok. I probably wouldn't order next time. All in all cheers to the staff at Chili's; I'm not a huge fan of non local spots but for the money this place definitely nailed it an I can say I would go back. read more

Chili's - Classic Ribeye* - Bars Near Me - Omaha, Nebraska

Chili's is (and has been for over 30 years) my go to restaurant when I can't figure out what I want to eat. What I also love, is that it doesn't matter what state you're in or what you order, everything is always as expected. This particular chilies is rocking it! Servers are always on point. Food is always delicious and everything seems to be really fresh. During this visit, we shared the triple dipper with boneless buffalo wings, Southwest eggrolls, and sliders. Everything awesome. My wife usually gets the boneless buffalo chicken salad and I usually opt for one of the tricked out burgers. You just can't go wrong at Chili's. read more

I do not rate chains much. Food at chains... are all he same. I only rate if something stands out significantly. Both the event and the customer service stood out and were superb. So for this location. I am rating the event. We came to this Chili's because they had an awesome daughter and daddy day out. Moms and sons were also invited but the events were tailored to the girls. We were greeted and sat down. The tables were decorated with pink table cloth. Each table had fun stickers... girly stickers. The girls were given princess crowns. The manager, Courtney came to take photos of each table. Within 5 minutes the photo was placed in a frame and given to us. Very cute. The stickers then could be used to decorate the photo. There was a balloon artist... who made girly things... crowns, flowers etc... He also made dinos for the boys. They had the frozen princesses there... they came over and gave the girls a personalized autograph on a photo of the frozen princesses. Fontenelle Forest was there... they had some nature items as well as they were signing families up for memberships. It was SUCH a awesome event. I think it is really awesome that this chain allows the managers to put more personalizations in their restaurants... it doesn't make it feel so chain-y. The GM, Courtney was wonderful. She was very professional and personal-able. She made sure each table was pleased with their experiences and food. All of her staff was very kind and professional. You can tell when a restaurant has a good GM when all of the employees from the cooks, wait staff and greeters are all cheerful, happy, pleasant and professional!! Excellent event. I can't wait to attend more events at Chili's! read more

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To start, service was great! Victor was our server and even though he was super busy he took the time to joke around with us and learn all our names, he was fucking hilarious. I am vegan so I got the black bean fajitas subing the black bean patty (which has milk and egg) for just extra of the regular black beans and ordered it without butter, cheese, sour cream, etc with corn tortillas. Victor and the manager were super nice and well informed when I had questions about ingredients and substitutions. It was super good, and the chips are always to die for. I just wish chili's was closer to the main Omaha area. read more

Chili's - Bars Near Me - Omaha, Nebraska

Chili's used to be THE place we'd go for their old specialties, then they got out of their comfort zone. Now back to what made them so popular, we thought we'd return. The chips and queso were as good as I remember, though not much queso, and lotsa chips in the order. I stayed with the delicious burgers that I remembered, and got a bacon burger. My buddy got the Sweet Corn Chicken whatever. My burger was well done. Really WELL DONE. As in overcooked. The sprinkling of fries were very tasty, but the burger was short on taste as the meat was far too grilled. It's presentation was good and burger constructed well, though. Chicken Enchilada soup was superb, I must say! My friend's Sweet Corn Chicken breast was good, not spectacular, she said. Chicken breast was also overcooked, kind of rubbery. Nothing to write home about, as they say. This initial trip back to Chili's after so many years was disappointing, to say the least -- but we'll try again just in case it was an off day with the kitchen. Hostess and Waitstaff were wonderful, I must note. read more

We had the best time here!! Food came out fast, everyone was so kind, and the energy here was amazing. Joanne, our waitress was especially wonderful. Fantastic. Everyone should bring their friends and family here!!! read more

This chili's location has some of the worst service ive been to at their bar. We ordered 2 of the house frozen margaritas, took 15 minutes to get them, and then we weren't given straws for another 10 minutes after I finally had to yell across the bar at the bartender. When our entrees came, we were not given silverware, nor was the couple next to us at the bar. Also the margaritas tasted like melted lime sherbet without the slightest hint of tequila flavor. Will not be coming back to this location, ive had better service at the airport chili's in DFW. At least my salad was tasty and with the lack of attentive service I didnt have to make smalltalk with the bartender And before someone decides to say I came in at a peak time 13:30 on a Sunday afternoon. read more

I ordered curbside service through the app on a Friday around 4:00. I have to say the food was ready quickly and the server was friendly. It was the food that was disappointing. I ordered appetizers of boneless buffalo wings and fried pickles. The wings were not very sauced and they did not live up to the expectations of what I usually get from Chili's. The fried pickles were over done almost black. Not what I was looking forward to. read more

I recall Chili's being really good for a chain restaurant ... about 20 years ago. A friend and I ate lunch here recently prior to seeing a movie at the nearby AMC. When I first got there, no one was around so I waited. A family of five came in and they waited. It wasn't until 2 more couples came in and the waiting area got crowded that someone came to seat us and it wasn't even that busy yet. Once we were seated in a nice booth, the service was good. I ordered the shrimp tacos w/ rice & beans while my friend got a salad with grilled chicken. The meal was okay but nothing spectacular or memorable. Beans were bland and the rice was dry. The coleslaw on the tacos provided a bit of a kick. My friend's salad was mostly iceberg lettuce and I noticed she didn't finish it. Chili's provided us a convenient place to catch up and eat before a movie but I probably wouldn't make a special trip to eat here again. read more

Everytime i order from this location they mess up my order somehow. They either don't give me sauce or give me the wrong sauce. How hard is it? I never have big orders. read more

very very slow snd they favor certain customers. I'd find another restaurant or another chilies but this particular one is horrible.

We visit Chili's about once a month. The food is good and pretty consistent. Usually grab a booth in the bar and have had great service. Can get pricey for what they serve but we usually add an appetizer. read more

I always get take out here. The orders are always accurate and the food is good and hot. But be prepared to wait, apparently there's not anyone designated to work the take out/ pick up area at all times. Sometimes you have to wait and hope a random employee realizes you are there waiting for service. Service with a smile would be great too!! read more

Chili's - Chicken Fajitas to go! HUGE portions! Yummy!! - Bars Near Me - Omaha, Nebraska

This rating is all about the service we received during our latest visit. Food was good and consistent with what was expected - fajitas all around with apps. They observed social distancing and took care as well with how the food and drinks were served...same for condiments. Our server made sure we got our food quickly, never had to ask for note drinks or napkins, just overall excellent service. read more

Yes, it's a chain...but the food is pretty good. They downsized the burgers a couple of years ago unfortunately. The 2 for $20 menu is a really good deal as you get an appetizer. The chicken crispers (tenders) are good, and are our go-to item. Kids meals are also reasonable, and a really good deal early in the week. read more

Server was great. Attentive, refilled drinks without asking, brought extra napkins, check on us twice. I ordered the chicken crispers. I never saw so many chicken strips! 6 pieces. Plus a full corn on the cob and huge portion of fries. I couldn't eat the fries - WAY too salty! read more

Came here with my family, two children and two adults. Quest was weird, tasted like beans. The kids like it. Ordered a steak with broccoli, and mashed potato and roasted corn on the cob. Steak came, with a big long curly black hair. We are brunette and blonde and have straight hair. Took a minute to flag someone down and they bought the manager. Manager was less than accommodating. He was kind of rude and awkward "so do you want a new one or what?" Uhh I came to eat dinner with my family so yes. Second one took ages, everyone else had already finished by the time my new steak came. It was perfect. Except the broccoli and mashed potato was totally over salted, to the point it made me sick and shaky. Finished the steak, not the rest. They still charged me full price. My bf is a chef at a upscale restaurant downtown. This was bad bad customer service with sub par food. The waiter however was excellent. I wish we could give more stars but the two stars. Are just for him. read more

The service was great! The food was what you would expect from a Chili's. They have several vegan & vegetarian options.

Stopped in for Wednesday rib night and was pleasantly surprised to find that they still had the Memphis dry rub ribs. Many Chilis have discontinued them. Service and atmosphere were on point! Jennifer the manager and Kryston the bartender were excellent!! Totally enjoyed my experience. I will definitely be back. read more

Well it took 65 minutes. Not busy but service was very slow. Seems like the food used to be better but kids eat cheap and like the chips & salsa so we go anyway. This location is not nearly as good as the 84th street location when it comes to service. read more

Extremely slow service, never received chip refill after asking, never received refills on drinks, took a good 45 minutes for food to come out and we were missing half our sides, bummer. Manager was super awesome. read more

I went during a weekday at lunch time. The bathroom was dirty and the bar maid gave me a dirty glass. The staff was very slow to get my order and give me my bill. Never again! read more

Burrrrr, it's friggin cold in here! Service sucks, waiting way too long for everything! So if the food is ok, that's a bonus but I'm not happy. read more

I ordered some food to go and it came out freezing cold and was wrong. I called and talked to the (manager) Shane and he was very disrespectful and probably should go back to flipping burgers. I give this Chilis location 6 more months and im sure it will be going out of business. So I recommend the worthless (managers) at this location to not move out of there moms basements quite yet. read more

This was a nice place to spend for dinner I'd recommend this place for friends and family, I recommend the Cajun pasta also the quesadillas are amazing and to follow up with the Texas cheese fries mouth watering! Please with visit only downer was the portion of pasta wasn't much in my opinion but I still walked out very pleased. read more

Server was excellent. Burger order came out wrong but was caught by guy that brought it out, still technically wasn't how I ordered it, but just took it the second time. Food was descent for a chain, burgers still probably a little better at the red robin on 180th. read more

Service-5 Cleanliness-5 Food-2.5 Server was friendly and attentive, plates cleared in a timely manner, drinks refilled often. Tables around us cleaned and floors swept shortly after guests left. Appetizers were great, great flavor cooked perfect, not over fried (cheese bites and fried pickles) the food however was blah. Burgers are disproportionated so the edges were very charry tasting while the middle was ok. New smothered burrito wasn't quite what I expected flavor wise. Kinda bland. Tortilla needs to be toasted before being smothered as it is just a gooey soggy pastry a couple bites in. read more

Very slow service. Did not come back for any refills on unlimited soup and salad bar. Boneless buffalo and chicken crispers seemed like they had been sitting for a while. read more

This was my favorite place to go eat, so I even joined their Chili's Reward. So this week I received two coupons-- one for s free appetizer and one for a free dessert (it was my birthday). I showed the waitress each coupon when I was ordering and when it came time for my bill I scanned the coupons and their electronic didn't take rigid them, so the waitress brought the manager and he proceeded to fix it, and we got a military discount and after paying the bill, we saw the appetizer was only "mostly" taken off, but we were charged the full price for the dessert. I called for someone to check and they said nope we only had appetizer coupons and our bill was correct. Well they lost great customers because being cheated there means I won't ever go back. Their loss. read more

My husband and I just tried to eat here. Upon walking in there was no staff to be seen. We stood there for about 5 minutes and still no one! Not even a waiter. If you ask me that is a really bad impression. Needless to say we walked out and went somewhere else. read more

Horrible experience. Unwashed glasses for beverages that smell of rotten food. Got one order wrong which was then replaced when everyone else had finished their food. Go elsewhere! read more

The server took forever on refills and was more worried about the table of eight next to us. I think we kept simple order of the menu with no changes, asked a few questions and the Manager had to help deliver the food as the place was 3/4 empty. I am glad that at least the food was excellent. read more

If I could give it no stars I would. My family of three go there on a weekday and the restaurant is empty, maybe two tables and we have a wait. They wouldn't let us sit and had us stand in the cold entryway. We finally get seated and everyone around us that was seated after us was approached, greeted and served drinks. We finally left and called to explain the training opportunities Chilis had because this was by far the worst dining experience. We don't want a gift card or coupon we wanted to let the manager know of their staff and attitude and relations to their customers. read more

I went here on Monday, and my friend and I had to wait for them to clean a table because all the tables were filthy. When we were finally seated, the menu had changed; they no longer have any pictures, just vague descriptions and titles. This isn't why I'm giving 1 star though, that's just a minor annoyance compared to what happened next. I was complaining about the new menu with my friend when the waiter came over, kneeled down and said in a condescending voice "I'm sorry you're illiterate, but if you want I can read off every item on the menu for you". My blood pressure was rising at this point, but hadn't yet hit its peak. After that remark the conversation somehow devolved into talking about "drag queen vocabulary" and something about "face painting", however we eventually got to put in our drink and food order. After the food arrived, my friend mentioned that it wasn't what he remembered, and the chicken he had got had an odd chemical aftertaste to it. He also found a short white hair in his queso. My food was acceptable, however the portions seemed smaller. We didn't want to deal with the guy anymore, so we paid the check and booked it out of there. We later complained to the manager who seemed indifferent to our bad experience, but did refund the meal. Sorry Chili's, but you couldn't pay me to come back here. read more

Where to begin..... we were seated right away and ordered a couple of cocktails. While waiting for those to come out, I went to the restroom. I was disgusted. There was stuff all over the counters and mirrors. No paper towels, and smelled awful. After our appetizers arrived, we were never given side plates. One of my biggest peeves ever. The queso looked like baby poo, the table next to us remained dirty the whole time even though no one was seated there. Next, we received our entrees. I ordered a burger that was supposed to get a side of BBQ but wasn't on the plate, and my boyfriend was missing a side of potatoes that he ordered. Once we told our server what we were missing, he returned with only the potatoes so I had to ask for the side of BBQ a second time. My margarita was the best part of dinner. The whole experience was a huge let down. Won't be back. read more

I just want to leave this message to let everyone know the Chili's hire people with discriminating objections my daughter just went out there because a manager who encouraged her to come out there stated that they wanted to see her for an interview now my daughter has dreads in her hair and the moment she got up there for that interview they immediately told her that they had already hired three people and my question is if that is true why would you have someone come out there for an interview if you already had people hired 3 people for the position unless you're only reason for making that excuse was based off of her appearance which was the fact that she was African-American with natural dreads in her hair and it wasn't because she came in there with European hair that fit the kind of image that you're looking for for all our African American people who is reading this message I want you to know that they care more about a European appearance to serve their customers rather than experience and positive customer service which my daughter has both you are a disgrace and you ought to be ashamed of yourself but yet I am not surprised!! But I bet you my bottom buck that you sure don't mind taking African Americans money!! My daughter is the sweetest person I know and she left out of there in tears. read more

Really great service! I've been going here since my family moved here fourteen years ago. We have always have great service and delicious food! The chips and salsa are always good and all the servers are nice and attentive. read more