This was the worst dining experience ever!! First of all, it took 30 minutes or more for the waitress to seat us, after we told her that it would about 15 people (estimated)!! There were plenty of empty tables at that!! When we were finally seated, she didn't even come and take our drink orders!! We waited well OVER 30 minutes just to get our drinks!! After waiting for our drinks to arrive, which never came until almost an hour later, they started bringing us water to drink, and might I add how hot it was in there!! The drinks started coming out little by little, and we still had to continuously remind her that we hadn't gotten our drinks!! She didn't greet us or tell us her name, and she moved as if she didn't give a care in the world!! My order was not correct at all, and I just kept what she brought out because we had already been there too long without anything to eat or drink!! She never came to check and see if we needed anything, nor did she offer us anything!! I heard her huffing and puffing and blowing whenever she would go to the back to get something that we shouldn't have had to ask for!! She basically ignored us!! I always leave a tip for good service, but I did NOT leave a tip for her because the service we received was horrible!! read more

Called 4x for takeout on a Monday night, staying at a hotel within eyesight of the restaurant. Not busy at all but nobody can answer.

If i could rate it below a 1 star... I would. The hostess never greeted us, never said a word just used his fingers to tell us to come on like we were dogs. We watched him take a beer off our table and not even wipe it down before seating us. They were out of almost all drinks, the tea tasted disgusting. The waitress was i'm pretty sure the only waitress in the restaurant, the rest of the staff was no where to be seen. The floors were nasty, I almost slipped. I will give props to the waitress for busting her butt, but I will not be returning to this location. read more

We came for Veterans Day lunch. And the affordable Lunch specials. The food at this time of day was pretty good and it came out quick. We had a nice server and she was attentive. Steady flow of customers and they were quick to get everyone seated and served efficiently. read more

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What a bad experience! My wife, 2 teenage kids and I went last Sunday to revisit after not going there for a while. We were greeted and seated promptly. The server was pleasant but when the kids ordered soft drinks, they were out. They settled for tea. My wife and I both ordered wine and they didn't have either type we ordered. The server was not familiar with what was available and tried to ask the bartender for help but she was more interested in talking to the one guy at the bar than being helpful. We asked about a couple of things on the menu and the server said they were out of a lot of things. We got up and left at that point. We had a nice meal at Colton's! read more

Arrived at 9:58p to get a quick beverage from the bar and the doors were locked despite business hours stating they close at 11:00p. I wish zero stars were available. read more

Saturday date night for something simple. Gloomy weather and we just wanted to go somewhere to grab a quick bite! Service was great, the food was fresh and the drinks were good! That merry maker marg was DELICIOUS No reservations needed here! The restaurant was very clean! read more

Chili's - Enjoying this $6 Merry Maker Marg - Bars Near Me - Olive Branch, Mississippi

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I don't think you can get a finer Manager than Samantha. She knocked it out of the park AGAIN. Not only does she manage and ensure all carry out orders are perfect, but she also excels at customer service. Should a problem ever arise, SHE nails it. Our food was terrific, she anticipates very well. And we will keep coming back. Because of her. Thank you Samantha!! read more

Absolute worst service in Memphis. Restaurant was absolutely filthy. Server acted agitated we were there. We waited 15 minutes while watching our server hang out with another employee to take our drink order. We finally decided to get up snd walk actoss street to OCharleys and was greeted and served immediately. Thank you OCharleys! read more

So disappointed in this location. I understand the weather issues we are in. I'm from Oxford and came here Monday to get power. Saw cars in the parking lot today Wednesday at 2:30 ish and thought would give a call to eat there if they were open and what time they closed. Disturbed by the phone treatment I received. I called and someone picked up but would NEVER say anything just held me there and I could hear people in the background. Stayed like that for about 4 mins then put me on hold. Picked up again and same thing just held the phone open never a word but I could hear people talking. I tried saying hello but no response. They put me on hold again. This went on for 4 times total then after 15 minutes they just hung up on me. Will NEVER eat there if that's how they treat people who have come here on very treacherous roads because they had no power for days to get warm and get some food. Disgusting. read more

I came to Chili's the evening after arriving in town for a work trip. It is within walking distance of our hotel, so is convenient for travelers staying there. As a chain restaurant, the dishes are pretty predictable and nothing very unique. But the quality was good - the food was hot and tasted good. I ordered the Cajun pasta, and my serving was very generous. I had plenty of leftovers for lunch. The server was kind, but appeared overworked (the location seemed understaffed), so service was a little slow. The space seemed clean and well maintained, and looked like most other Chilis I've been to. Overall, I got a decent and convenient meal, but nothing extraordinary. read more

Chili's - Cajun pasta - Bars Near Me - Olive Branch, Mississippi

This location's staff is very unprofessional and nasty!! They don't greet guests and the cooks are wearing gloves but touching everything else in the process including their phones!!! Last time making a mistake of going here again! read more

Very good food and service i will be back soon I will let all my friends and family know about the food and service

Love the food and the people! My order was on time and prepared perfectly. Always a good to spot!

I ordered online because I had a free appetizer. I was able to pay inside or online and they had my food ready on time. The southwestern eggrolls were great. The rice was decent. Fries were much better than expected and better than most places. The honey chipotle chicken crispers were good. The inside of the restaurant was really wet. The AC unit was leaking water everywhere. Looks like condensation of the AC. Staff was doing their best. read more

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Worst location I've ever been to. Waitress obviously don't want to be at work. Waited over an hour for food on a random Thursday. Waitress only cleaned half of the booth and after I cleaned it myself ( with her towel and spray-that was actually regular water in a bottle) she asked oh you didn't say you wanted both sides cleaned-DUHH! Both sides should have been cleaned without me asking you to do your job, genius! My only regret is I didn't look at the reviews of this location before I came. read more

ive been here 3 times and each time was months apart from each other and every time the experience was 0/10. The last time I went was for my daughter's graduation this month and the waitress was terrible. She didn't come to see about us, she didn't refill our drinks, and she forgot an order That was even made. When we asked for Togo boxes and the receipt she took another 10 minutes to bring it and I asked for Togo drinks she brought me the pitcher of drink out and I had to refill the kids cups myself. the food was mid. my tenders were undone, another pasta meal was watered down and undone. It was really cold in the building as well. read more

We were staying close by and decided to eat here around 5...big mistake. We were seated in a booth, the seats were dirty, the floor was dirty and the table was so dirty we stuck to it. Asked to be seated at the bar thinking it might be better. Bad choice...we spoke to the bartender and he didn't even acknowledge us. He proceeded to clean dirty plates right next to us and then just walked away still without speaking to us or taking our drink order. We left and ate at O'Charleys next door. Had a wonderful experience and left our bartender Jane the big tip she deserved. I would have given a negative star if I could. read more

Decided to order here the other night since the nearest location, Southaven, wasn't answering phones and disabled their mobile order app. Upon entering, the staff were very kind and welcoming. They assisted me in which direction to go to pick up my food since I had not been to this location. The to-go staff had a very friendly attitude and were very prompt. All of the food was correct, minus missing an extra ranch that we ordered, but we have plenty at home so no big deal. Food was amazing and still warm by the time we made the 30+ minute drive home. read more

They dropped my food then tried putting it back in the box and giving it to me their was also a guy eating in the back where they make the food. read more

I'm a server, and I have worked in customer service my whole life. I know how hard it is. But when it's dead in there and you only have 2 tables.. tonight was unnecessary. Could never find our waitress. Each entree came out 15 20 minutes apart from each other it was just 4 of us so not a party of 15. when it was time to pay I finally just handed her a 100 once I finally saw her. 10 minutes later brings me back some change and no receipt, never knew what my bill was which is normally not a big deal for me to not have a receipt but would have been nice to know I got correct change sense I never saw the bill and just gave her what I thought would cover it thinking she would bring it with my change. I asked for the bill once I saw her walk by after I counted it and she never brought it to be so we just left. It was not busy once so ever I could understand if that was the case. read more

I am here Saturday for lunch. I ordered a beer and egg rolls. The lady bartender was great and the egg rolls were too. Please if you are ever in Olive Branch give this place a try. I do recommend this place. Yelpers if you want come and join me for a drink. read more

Food was good is only reason getting 2 stars ... service was rediculous . Stood there 15 min waiting to be seated . Then also this is second time my husband has been and has taken over 45min to an hour to get food... both times.. billed for something we didn't even receive had to get adjusted... thankfully manager fixed that but after multiple visits with lacking service unsure if will be back. read more

If I could give zero stars I would, I use to love skillet queso, but the only thing I can recommend from this place is the Presidente margarita but don't get any food because their food is horrible nine times out of 10 you'll have the worst service you've ever had here. They truly need to work harder on making their food edible all the time not just when the health department is there. In fact, the last time I came here the skillet queso was cold and my mom's chicken crispers were undercooked, and when they brought them back out after she sent them back, they were hard as a rock. I honestly think this place needs new management and new cooks. read more

Doesn't even deserve one star. What were thinking? Worst service ..worst food ever at a Chili's ANYWHERE! The entire selection of food was cold including the queso. I got the wrong items. Chips were greasy. The brought my soup wrong and my tacos wrong. What are the odds? Update..apparently the dip was bad..sister and my hubby were sick all night!! I only took one bite they ate more of it. That franchise should go. read more

Chili's - Queso...which was cold with a skim... - Bars Near Me - Olive Branch, Mississippi

Hostess wasn't friendly & acted as if our desire to eat here bothered her. Server was kind. Seafood pasta smelled rancid and we had to send it back. Southwest egg rolls looked liked they rolled off the plate before being served. My son dropped his fork and went to the unfriendly hostess station to ask for another and the hostess advised him they should be called silverware. This place is a hot mess! read more

Service was okay up until I asked my server "Laura" for the ticket to pay and she added on her own tip. This is called stealing baby! I never had intentions on not tipping her, she brought over the tablet so I could pay and read out my order but never let me see anything or print me out a receipt afterwards so I could tip her. My intuition never lies I knew that was questionable so I asked another server for my receipt and she finally brought it over just to see that the reason she had never given me the receipt was because she had already helped herself. This was my worst experience at Chillis ever this place is going downhill. As long as she's there I will never trust going back and you all shouldn't either! I spoke to the manager if the refund isn't back on my card in 3-5 business days you all will be receiving another review as an update! read more

I hate to add fuel to the fire, salt to the wound, a kick while being down, etc. I feel I must warn anyone contemplating eating here that you should strongly heed my warning about this Chili's. I had a couple gift cards for the Darden 4 and decided to get rid of them here. After being quoted 45 minutes trying to order online we called it in. I am glad we did because they were out of the cheese wedges, rice, and apples that we originally ordered online. We subbed the sides and changed the appetizer to Skillet Queso. Quoted 15-20 minutes. I arrived about 15 later at sat at the bar, identified myself, and waited. I was horrified by the staff. They must be severely hurting for applicants based on what I witnessed. The bartender referred to me as darling, baby, and sweetie during my additional 20 minute wait at the bar. I hate that crap! I finally get my food and depart. I get home, no Skillet Queso! After the BS so far I had to call. After being told I could come back and get it, I asked for a manger, Brenda Jones picked up the line. I almost gave two stars because of her attitude and apologetic nature. She handled my rant very well and offered multiple comps but I assured her I would not return so it was unnecessary. If she had her whole menu she might have gotten 3 because of her catch up skills but the multiple outages are direct indicators of poor management. Just stay away! read more

Chili's - Need to blow these gift cards - Bars Near Me - Olive Branch, Mississippi

Got there late but the food was great and fresh. They never rushed us to leave. I would def go again.

Last night we stopped in for dinner. Our waitress, paradoxically named Harmony, made us feel unwelcome. We felt were were bothering her by being there. The steak was ok, but nothing to write home about. read more

Jus wanted to add that celebrating a graduation with family n friends here was at the right time. Food was perfect. The manager Wayne n staff was on point. Special kudos to Wayne for taking care of us in the way that a good mgr should. Being a Chef myself and a career hospitality industry Employer/Employee I appreciated it 100%. Thank You. read more

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Worse Chilis I have ever been too. Ordered normal entrees off the menu. Wanted corn with the ribs instead of cole slaw. Told we could not do that and we had to get the cole slaw because it was a garnish!?!? The cole slaw was spoiled anyway. Guess they just wanted to get rid of it. Also ordered a swiss mushroom burger. Burger came out plain and sad looking on the tray. Had to ask for condiments. Water tasted like it had come in a former glass that had contained alcohol also took too long for napkins and condiments. read more

If I could give 0 stars, I would. We stopped because we wanted lunch, and we hadn't been to Chili's in years, and they had a sign out by the major highway, so we found it. When we entered the restaurant, not only did no one greet us, we stood there, waiting, for pretty close to five minutes. Several servers passed by and looked right at us and said NOTHING. Not, "We'll be right with you" or "Have a seat" or...anything at all. If Chili's intent is to discourage people from eating there, this one is doing a GREAT job. We left after not a single person in the restaurant bothered to notice us and went somewhere else. read more

Seriously so gross. Short staffed like everywhere during this time but the food was so bad. Didn't even have a bartender on staff. wouldn't even take a bite of my chicken cause it looked like rubber.SERVICE WAS GREAT THOUGH. We left a wallet and they called and let us know. The server was wonderful. Food just sucked read more

Awful!!! Please do not come to this place! It's so unsanitary! Just nasty and disgusting! I ordered a drink and a cup of water and both of my cup were filthy. I'm just upset. They TRIED to enforce COVID restrictions but I had two seats right beside me. Not worth the risk! The food was mediocre. Just a terrible experience read more

Absolutely the worst service I've ever had. My two kids, 7 & 2, waited almost 2 hours for our food and our waiter checked on us maybe three times during that 2 hours. When we finally got our food it was cold and soggy. Must have been sitting in the window for that time. I've been a waitress and understand if you are swamped but there was only one other table. I will never go back. read more

I had the ancho salmon. The worst salmon I ever had in my life. Damn for $18 at least make it edible. I hope I don't get food poisoning. The salmon had a strange smell, I guess it's had been in the fridge from a long time. The sauce that was on the plate has water floating on top of it. The rice was burnt, if it's not burnt it's dry. Should have gone to McDonald's. Even the water tumbler smells. Never ever will come to this restaurant nor I will let my fiends come to this either. read more

https://www.yelp.com/biz/chilis-olive-branch-2?hrid=903x7AO-tQxyLfcOXlc0vg&utm_source=ishare&utm_content=review&utm_medium=flsr I don't know how to contact chil.is/yelpfeedback as requested from Chili's Engagement. The link gives an error. If you care what I think provide a link that works an email or direct message me. read more

The service was great, my server Lei lah was delightful, friendly and attentive

I have been coming to this place since 2016 when I first moved here. Recently the service and the food have been horrible. Saturday night me and my family went here and had a terrible experience. First off they tried to turn us down because it was a party of 7 (red flag), food wasn't cooked properly, and it was like we were being rushed the whole time we was there. I will never come back to this Chili's again! read more