I ordered a Cookie Skillet through DoorDash. Kristen H took 70 minutes to bring it to me. The cookie was cold and the ice cream was melted. Chili's need to care more about the quality of food DoorDash brings to her customers. I hope Eric Wilson handles those problem. read more

Came here for dinner tonight and I gotta say that it was absolutely fantastic!! We shared an appetizer of chips and salsa, my companion had the old timer burger with cheese, fries and a salad and I had the chicken fajitas. All of it was fresh, hot and delicious!! The service by James was absolutely exceptional, he kept our drinks filled and graciously handled our requests for anything we needed. And the place was nice and clean, and it was good to see that it had been remodeled too! We will definitely come back!! read more

Service was friendly, attentive and suggested multiple items off the menu. Atmosphere is as expected of a chain Like Chili's. My major gripe is the food portion of this location. In all the Chili's I've eaten at across the US, the portion size of the chicken crispers here was THE SMALLEST EVER. And the new "street corn" reminiscent of Latin elote was terrible--soggy corn on the cob, YUM! --Sarcasm-- read more

Great service provided even on a busy Saturday night. Our server gave very friendly and fast service. Kudos to the chefs as the meal was picture perfect and tasted very good. Last but not least kudos to the bartender for the best margarita I have had in awhile read more

I casually visit Chili's with my friends and this is our first experience where the service was terrible. The server at the bar made the experience horrible. We were constantly overlooked and had to continue to ask for condiments or just overlooked in general. He continued to go to the back, help other customers at the table, and looked past us as if we were not there. We had a terrible experience and won't be back. read more

received horrible service with a server today. was rude and had AirPods in majority of the service. Manager had to help us out because plates were piled. Cold food. dissatisfied. read more

The service was horrible the hostess did not greet us when coming in she just stared blankly until I asked for a table of two. The waiter was no better she barely said two words just came to table took our orders took the menus and left very uncomfortable environment read more

Unfortunately I have to agree with the other reviewers. I like Chili's and will often gravitate to one as I travel. However, this location is several notches below the rest. I've been to this one a couple of times trying to give it another chance, but I shall probably go elsewhere in the future. Granted, this building has been here a while, but the restrooms need some major attention, have smelled really bad each time I've been here. The staff seem more interested in socializing with each other than tending to the customers, even when it is slow here (often) staff are more busy hanging with each other than tending guests... Food here is under par when compared to other Chili's. Unfortunately when I come here I feel like I am an inconvenience, slowing them down from chilling with their coworkers... read more

I ordered online and I waited 45 mins. My food was cold and they forgot all of my sauces. The food was already prepared and ready to bring to the car. They just didn't bring it outside. Although the problem was solved quickly, communication was horrible!! read more

5-Star... The gentleman that seat us was very pleasant, Michelle was our server and she was great, the food was great... We love this Chili's, we have never gotten a bad meal here! Please read the reviews and not look at the overall star! read more

If I could give no stars I would. 3 meals that each had hair in my food and I determined they will never get my business again. Last time my burger had a hair in the cheese. Gross. I tell the waitress and the manager tells me he is sorry and will prepare my meal himself and I get my remade meal and i look it over good and it actually had hair on it again. I walked out. Do don't recommended and if you do check your food good. read more

I would give this location zero stars. The customer service is the worst and laziest I've ever seen. They will turn customers away to keep from working so they can socialize amongst themselves. Stay away from this location. read more

Read the reviews, and still decided to give it a try. Bad idea, the worst service ever!! Walk in and sat at the bar, a couple already sitting at the bar warned us not to stay because they were frustrated with the attitude of the bartender, but did we listen, noooo...strike one. Bartender was unbelievably rude, she explained they no longer print happy hour specials, however, if you know what's on that menu you can still order it (imagine that with a horrible attitude)...strike two. Ordered chips and salsa as an appetizer, 20 minutes later, no chips & salsa and the bartender never returned...strike three. Asked to cancel the order since it had taken so long for the appetizer and pay for the beers we had ordered, bartender explained order was coming soon( again with this horrible attitude) and walked away!! No more strikes, just frustration!!! I echo the reviews already posted, do not go to this Chili's!!! That's unless you prefer to be treated rudely, wait long periods for food and enjoy a horrible attitude. read more

My family and I have gone to this chili's twice now and every time the hostess have just stood around and neglected to serve us right away(even though there were plenty of free seats) or the last time I went they passed the menus around until one finally gave in and showed us to our seats; however, the waitress are super inviting and the food , although service is longer than usual, was good. read more

Absolute worst Chili's I've ever experienced. I sat at the bar for almost 10 minutes. The bartender never even looked in my direction, much less great me or take an order. And she wasn't busy. She was straightening up around the bar and talking to other employees. Never once acknowledged me. I will absolutely not ever return here. Nor would I recommend anyone else. I love Chili's. This one in no way represents the quality and service I have become used to. The worst. read more

Standard Chili's food served here. Decent place and its possible that I caught the waiters during a bad time. But, I wasn't impressed with my experience and would have rather taken my business elsewhere where we'd have been welcomed as customers. I had the Chicken Pasta and Fried Cheese. Food: The food was satisfactory but the portions could have been better for its price. For $6 you get about 6-7 fried cheese sticks which in my book...isn't that great. Service: Pretty poor service at this store. Our greeter wasn't friendly at all and our server was stone-faced the entire time. Didn't really feel like our business was welcome at this establishment. Atmosphere: Standard Chili restaurant. . read more

This was my second visit and it wasn't worth it. I ordered some onion rings on yesterday and I was dissatisfied with them, because it had more bread on it than seeing the actual onion on the inside. The onion was very thin on the inside and some of the onion rings were hard and it wasn't worth the $6. Unless they changed the vendor company to where they ordered their onion rings and looked like or compared to onion rings like Red Robbins or Sonics, for example, I won't get them again. Also their Double Burger, I was displeased with that because on the meat. They left a piece a char off the grill burnt pieces including on the cheese and the one tiny piece of lettuce that was very withered, not fresh. Also I had to have them to put tomatoes on it which came back with one tomato on it. More likely, I probably won't be going back, unless I'm desperately that hungry for their food. read more

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Waited 50 min before I was called to come in. Came in and two other couples that came in behind us were seated first. Finally seated to a DIRTY TABLE! Waited 15 more min before I got up and had to ask the second time for someone to clean the table. Bad service, staff act like you are disturbing their cell phone time. read more

Food was really good. It's ashamed it was eclipsed by very bad service. The waitress felt as though she needed to be so fast that it made the experience absolutely horrible. At one point she asked how we were but never stopped walking past us, it was extremely rude. I also noticed she acted the same with all other tables in her section. read more

Decent experience! Lunch options were cheap and plentiful. Our server was new however and had no idea what was going on. But he put forth effort and tried to make it a pleasant experience. What they did have that righted any other wrongs, were 2$ margaritas that were delicious!! read more

Chili's - 2$ margaritas make for a happy gal pal lunch date! - Tex-Mex Near Me - Montgomery, Alabama

We came for the baby back ribs!! We were seated, drinks & appetizers ordered. However, when it came time to order our entree, we were informed, the ribs were on the smoker and were not ready to be served. We did not go early, this was around 4:00 pm. How can you advertise ribs by the front door, menu with big pics of ribs and NOT have any ribs. Ridiculous!!! read more

I ordered curbside. I got the triple dipper. It didn't come with the sauce on the wings (buffalo wings), dipping sauces, and the silverware like napkins and plastic utensils. I'm not doing curbside again. At least it came with chips and salsa. read more

ON 11/2/2020. Miss Banath was my server. I have been a waitress for 40 years & I have never had the best service at Chilli's until 2nt when she waited on my father & I. Its usually very slow service. I'm very impressed on Miss Banath's . She was FAST, EFFICIENT, & PATIENCE, AND KNEW HER SHIT! I want to let the Company know when my 85 yr old father is impressed. It makes me HAPPY! GOD BLESS U BANATH & THANK U! read more

Came in, got sat, waited for ten minutes, and no one came, not even to ask us if we have been served. Please don't waste your time.

My husband and I went a little after lunch time, around 2:45 p.m. and received great service. We were seated rather quickly and our server was Paige. She was wonderful. She also made our margaritas which tasted so good! The food got to us quick and hot and was very good. I asked for an uncommon request with my food and they gladly accommodated. No complaints here. We will definitely be back and will request Paige. read more

The server Brice was spot on. Kept my husband's sweet tea full throughout the meal. He paid attention to detail on the order. Food came out hot, correct and in a timely fashion would have been 4 stars if the hostess was at least friendly. read more

Our waiter walked by our table three different times before us having to ask to get the order taken. Wouldn't recommend if you're trying to have a quick meal. read more

I had possibly one of my best dining experiences here. Our host was outgoing and nice, and our waitress was amazing. Our waitress came back often to check on us, the food, and our drinks. Their food was incredible, their silverware was clean, the booth we were sat at was clean, and our waitress was such a sweetheart. The only food I can vouch for here are the appetizers and the cajun chicken pasta, but it was all perfectly prepared and tasted great! read more

Came here for Mother's Day. And the food was hella hot and good! Almost ordered the whole menu of food had to stop myself. Service was fast and kiddos were happy with they're food as well. I have found a new favorite place to sit and chill and enjoy food. Love this place. And it was my first time visiting this location. read more

Do not eat at this Chili's if you are used to normal Chili's from Texas. Queso runny, guacamole (so much wrong)! Portions wrong! The opposite of what Chili's taste like; and they do not take any Chili's coupons. read more

I like chilis . Every time I go the service is not bad but the wait is long. The food lately tho have not been up to part. I usually get the burritos those are good. The other stuff is ok. My favorite thing is desert especially the molten lava cake . Omg it's soooo good . The other thing that's pretty great is the titos punch. The alcohol was mixed well and it tasted really fruity instead of like flavored gin. I usually enjoy the atmosphere but they need to start really cleaning the place because the low hanging lights are starting to collect dust and you can see it and that is not appetizing at all. read more

This is a good location for a Chili's; this place is clean and has good parking. You can't go wrong with their fajitas, burgers and boneless chicken wings. I am a fan of their Presidente Margarita, but had one bad experience where it was made too strong; they did promptly correct the issue. Lunch is the best time to go, as they have ample seating. If you are planning to go as a large group, I would recommend that you call ahead so they reserve a large seating area for you (looks like it can handle 16). read more

Sat at the bar with the Wife she had Corona Rita and I had the crappiest Bloody Mary I've ever had... Bar none! We shared the Southwestern Egg Rolls. They are always a safe bet a Chili's. The most disturbing part of this visit was the men's rest room...."NASTY" I've been in port a johns that smelt better! Chili's this location is not in good shape! Someone important needs come take a lk at this place! read more

I eat at Chili's around five or six times annually. It is one of my favorite eat out spots. Yesterday my fiance and I went. The service was pretty good. I tried something different that they had new on the menu and was very impressed. It was the honey Chipotle glazed chicken over waffles. It was absolutely amazing! One thing I will say needs to be worked on is them cleaning the floors as there was bits of trash here and there in the runways. Also if a customer does order an mixed drink I think it should be asked whether or not they want salt around the rim. I like sweet drinks and in turn my drink was very salty which did cause me to not enjoy it so much. Other than that I think the staff as always was very friendly and consistent. I'll be bragging about my dish to friends and coworkers. read more

Came here with my MIL after waiting all day at portrait innovations. We didn't wait very long for our food when it came it was hot and fresh. I got a quesadilla and it had a lot of meat in it. The pico sauce that came with it was great! Our server was great as well I don't remember her name but she kept making sure we didn't run out of sauce and drinks! 10/10 read more

The person waiting on your table makes a huge difference! We are new to Montgomery and so far this has been the best experience. Jasmen was our waiter! Ask for HER! She was attentive and super friendly! We had the ribs and the triple dipper. The spinach dip is nothing to write home about, but everything else was good! Margarita happy hour all day! $3.75! read more

This was the worst experience we have ever had at a restaurant! We were seated promptly but it went downhill from there. 2 different waiters came by took our drink order and disappeared. 14 minutes later I go to the hostess and ask to see the manager. A young girl came to the table and asked what the problem was. I said my bf had not gotten his beer and our waiter disappeared. She said she couldn't get it but would send someone. Then she disappeared. Finally after watching the bar tender make multiple drinks for other customers the waiter brought the beer. The actual manager came over and I told her what was going on and we haven't ordered. I thought it would get better. But, the waiter was mad, had an attitude. Flopped the drink on the table. 2 tables beside us that was seated after us got there food. Finally we got our fried pickles but they were greasy and oily and the dough fell off. The ranch dressing tasted more like mayonnaise. It was awful. The food finally came. My broccoli was still frozen in areas!!! The steak was tough, dry, and tasteless. The mashed potatoes had small pieces of fat that were supposed to be bacon. I could not eat my food. My bf said I should send it back but by this time I just was ready to go. To top it off we paid on the kiosk and the waiter came running up and told us we had paid the people's bill from the next table,for some reason it had gotten on our table! Who knew? So, It had to be voided and redone on another kiosk they brought from somewhere! It was just so bad I can't even tell all of it. It was bad food, bad service, and dirty restrooms. I will never go back!!! Also, the kiosk wouldn't print so we didn't get a receipt. read more

These people were just so very rude to my father whom is a Veteran. They were very rude!!! And I will be calling the corporate office about it. Do not complain about having to serve Veterans on Veterans day!!!!! They serve every day. Do not go here. read more

when ever I cant decide where I want to eat, chili's always come to mind. the food is not as good as it use to be but it is still better than a lot of the other restaurants. I really enjoy their burgers, fries and ribs. read more

Great place to stop and grab some tex mex. The wife and I stop in regularly and always have great service. The food is good and the prices are very reasonable. P.S. They have excellent deals on appetizers if you sit at the bar! read more