Salsa was different than every other chilis I've ever ate at. It was very spicy and so salty you couldn't hardly eat it. Mashed potatoes were very runny and not much flavor. read more

Was told that they didn't have enough burger Pattie's to complete a double burger but I could order two single burger meals if I wanted. But why would I get two meals when I just wanted what was on the menu. Didn't bother to order meh experience. read more

My first time eating at Chili's (carry out) in about a decade? That chicken sandwich does not disappoint. Carry out presentation was a bit sloppy, however the perfectly steamed and salted side of broccoli and ease of ordering online and picking up at the To-Go area made up for it. read more

Amazing food Service is amazing Great ambiance I love all their food especially the Cajun chicken pasta read more

Not the best chilis I've been to but certainly not the worst. Service was average even though it wasn't quite busy. The food was good however it was still early in the night and they were already out of crispers. They told me they would come back and get my order again however they forgot. My kids got their food and completely finished it before mine and my wife's even came. Food was still good but frustrating experience. read more

Good food each time I have been my waitress or waiter was amazing. It's a chain restaurant but it's good!

As a native New Yorker, customer service and QUALITY of food is a core piece of an overall dining experience. I have visited Chili's in New York and this location in N.C. was far from comparable. I'm unsure of who hires the kitchen staff..but they need rehab. Our waitress was very kind and she did try but she was very disconnected with the service she provided. She forgot to offer water and napkins. I may have choked on tortilla chips before having a glass. The bartender was very overwhelmed and filled our Margarita cocktail shaker with more Ice than liquor and mix. Very disappointing. The waiter who delivered the other patrons food kept delivering it to the wrong people. I'm not sure what the system here is like but it needs improvement. The quality of the food is lacking. Table side guacamole was never made at the table. Mostly tomatoes... The chicken fajitas are a skillet filled with onions and green peppers. The "Baby back ribs" are Back Bones. No meat on the bones. They should call them "skinny girl ribs". When asked about our dining experience, I was honest and expressed that the food was not good. Dessert should have been free at that point, but I digress. We ordered chocolate molten lava cake. We were informed that the waitress needed to see "If we have this in stock" WHAT???? Is this a sneaker store ???!!!! In stock????! This is a restaurant. The waitress then went on to ask that she be rated a 5 on the customer survey on the Ziosk, I was very confused at this point. I have waitressed before and worked weddings, bar and bat mitzvahs, The service here was not a 5. read more

Chili's - Presidente - Bars Near Me - Jacksonville, North Carolina

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So, we ordered food for delivery. And I got the Smoked Brisket meal. This thing costs $16 and the brisket tastes and feels like it was on the corner of the grill and they put the left over on my tray and covered it with sauce. So obviously the portioned size was off because I have definitely gotten double this size in store. We also got the Texas cheese fries and if you know anything about fries, if they sit under a heat lamp for extended periods of time, they start tasting like it is stale. Well, these fries have been under long enough that fast food would not serve them. It is very sad because I can not remember any negative things about Chili's. read more

Chili's - Smoke House Combo - Bars Near Me - Jacksonville, North Carolina

Grandson and I were there 04/28/2023 for lunch . The food was great. The music was good. The service was good from Destiny. We enjoyed our meals . read more

Food was good. Service was as expected. Busy but not a long wait. Little noisey but there was a lot of families with young children

Chili's is my favorite restaurant and I have not found one that I love more than this one. Food is always fast and warm and waiters/waitresses are always nice. read more

Chili's - The best dessert on earth - Bars Near Me - Jacksonville, North Carolina

Fastest service I have ever received. It was literally less than 30 seconds. The customer service was fantastic and friendly. 10/10 love these people read more

Came here for lunch today with my son and we really enjoyed it! Our waiter was fabulous and was very attentive. I ordered a salad with grilled chicken and it was very fresh and it hit the spot! My son ordered the grilled chicken sandwich and states it was pretty good. Everything was served well and in a timely fashion. This is a place I'd recommend coming to for lunch as of right now they have a get 3 for 10.00 , but it's for a limited time only! You get an appetizer, choice of a burger and a mini desert now that you can beat! Good eats here!! read more

Arrived and was greeted at the door for seating with no wait. Initially, was being seated right next to another table and I mean within six feet of the other table. I had to ask for another table because it didn't make sense to seat use so close since the restaurant was empty except for three tables of patrons in the entire restaurant. So I had the Swiss and Mushroom Burger. It was a good burger. Nothing special about Chili's after going to this chain for almost 20 years now. I gave three stars because it was average. Average in an age of micro brews and every place having a special thing. I didn't see or hear about a special thing and if there was a special thing here it remained a secret kept by our server. read more

Chili's - the inside of a restaurant - Bars Near Me - Jacksonville, North Carolina

This is the best service I have had since before COVID. we can in with my elderly mother and the hostess gave us different options for sitting, then kept those option open until my mother could get into the restaurant. The server was very attentive, quick and nice. when the food came out someone's salmon was a little over cooked, and without us saying anything they said they will bring out a new one but left the overcooked one to eat. the manager then came out and apologized for the inconvenience. The food was awesome too. it seems they have a new menu than the last time I have been to Chilies. This is the best Chilies I have ever been to! Great food, great service! read more

I've worked at Chili's in the past, so I try to always be very understanding. But this visit was unacceptable. Service has been poor here before, but I've been back many times, thinking it's just a "fluke". I placed my order online and arrived at the restaurant for curbside 15 minutes later... Was greeted by a worker and "checked in" on her tablet. She said they would be out shortly with my food. I ended up sitting in the parking lot for 30-45 minutes, while other customers came and went. Once my order came out, it was completely cold. The guacamole was brown, the street corn just had mayo, and they forgot one of my sides. I hate to say it, but after many chances to redeem themselves, I won't be back. read more

Chili's - Fresh Guacamole - Bars Near Me - Jacksonville, North Carolina

Wait was not bad for a payday weekend, our appetizers came out quick and the food was delivered promptly. Waitress was very attentive and nice. Def recommend! I had the big mouth sliders and they were really good that i could only eat 2 of them. Only reason i didnt give a 5 was because the music choice was not that great. But as for the service - and the waitress named Rachel was great! read more

Chili's - Alyssa birthday cheesecake - Bars Near Me - Jacksonville, North Carolina

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This visit had to be the worst experience I've ever had at a chili's. My husband and I sat down, got drinks and our appetizer fairly fast and then proceeded to order our entrees right after. Right as we ordered our entrees, a table was sat right beside us. In the time our waitress (and the girl training) left, the table beside us was able to be seated, get drinks, an appetizer, and their food all ordered and ate and paid for before our food was even brought out. We had to end up telling our waitress to just put in into Togo containers because I didn't feel like waiting any longer. I'll never be back here again. I wanted to ask for a refund for just the entrees but I know that'd take forever too. Wasted $70 and 2 hours of my timed But hey, if you wanna wait like 5 f***ing years for your food and waste half your night, then be my guest, come here for the night. Edit: I wish I could give like a million negative stars to this place. read more

You get what you expect at Chili's. I like the Buffalo Wings and Burgers. The service was fast and friendly. I'll be back for lunch - good location. read more

This Chili's was just a step above McDonald's. We ate here tonight around 5pm and what we experienced was appalling. Staff were hiding out in the back or looking apathetic and disinterested in servicing the customer. The nachos we ordered were burnt. The only saving grace was a staff member named Byron. This gentleman seated various customers coming through the door, ran the bar, and served the food promptly and with a smile despite hustling to clean tables and take dishes back to then seat more customers. The professionalism and courtesy this guy displayed is worthy of a raise and promotion ASAP. The rest of the staff were absent or in the way, it was very uncomfortable to watch as we ate. I cringed every time I saw another employee mysteriously come out from the back to look around and just leave this poor guy hanging. Byron is the reason we would ever even think to return to this establishment. read more

Chili's - Classic Nachos with Chicken, burnt - Bars Near Me - Jacksonville, North Carolina

horrible service overall not a good place to eat food was burnt I sat there for over an hour with just an appetizer do not plan on going here again read more

I am learning fast that ordering through Door Dash is not a good idea. Not only is it costly, but evidently Chili's has decided quality does not matter when using food delivery. This is the second order placed and quality has been poor. Food container and/or delivery bag not sealed. Paid way too much for something that looked like gas station food. Not up to Chili's standards, I am sure. read more

Terrible service! we ordered curbside & when we arrived checked in like the app said, we waited in the car 15 minutes before we decided to go in & grab it ourselves. A member of the wait staff was rude & acted like it was normal for us to walk in & grab our food! read more

Just learned they no longer give mini molten desserts to rewards members on their birthday. Very disappointing. Small price for keeping customers happy. read more

Food was delicious, service was great. New food items on the menu. Was very pleasedand so were my preteen grandchildren who are very hard to please. We will be back. read more

We went to Chilis specifically for the 2 for $20 deal. First we ordered a water and a soda water....they took 10 minutes to come to the table. We ordered chips and salsa at the same time as our shrimp tacos and chicken margarita tacos. We barely had the nachos for 5 minutes when our meals came out. And one was wrong. They fixed it no problem, but it's always sketchy sending something back. The waitress refilled my soda water with water. Which might not seem like a big deal...but the 2 drinks were in different glasses AND she refilled the real water with a pitcher. Strange. If the "waitress voice" bothers you, don't go here. All the girls have it....including the managers. read more

Hello I went to chill's today for Easter and the server was so bad I will never go back there again it took my family 2 hours get our food and it came out cold the server was just nasty kept going to her other tables but treated us like we wasn't there was it was because we was black and she thought we didn't have any money we sent over 400 in that place to the manager never came over to say anything she kept looking at us like she wanted us black people to leave so that being said if u black we a large party please don't eat at Chili's and yes I am very piss and if u black don't eat there because they are very racist read more

Anytime I eat chili's I immediately have to shit my brains out. It's like they do it on purpose to make room for their deserts. They need better cooks because my butthole cant take no more. Also, you'd think they'd keep up on the cleanliness of the bathroom. Bottomless chips and salsa slaps, thank you. read more

Higher prices less food and very poor service! They are pricing out middle class families for profit. Sad to see Chili's going down this path read more

Real fast curbside young lady was very polite The food was very good We had the chipotle baby back ribs just the right Spice with a side salad Great food read more

Looking forward to a revisit. Big disappointment. The beer was flat, the soft taco shell was cold, the spicy shrimp wasn't. The time before, it was perfect. read more

Not only was the Drinks and food was great but the service was awesome. Additionally, there was another customer that ended up having a seizure right beside us and the Chili's Staff was awesome. They provided support until first responders arrived. Very nice to see the GM and wait staff provide that level of support to the young man. I'd give 10 stars if I could. Awesome Job Chili's! read more

We had a great night thanks to Bonnie the bartender! Will recommend for her service, the food, and a great atmosphere! Thank you!

If I could give this negative stars I would. We were originally sat and had our drinks taken by the manager. The same manager that refused to continue giving us service because they "recognized" the table that was sat 10 minutes after us. The manager proceeded to check on the "known" table and neglect ours for 35 minutes. I had to chase after 2 servers before I could even get their attention after waiting 40 minutes for our check. (There was no zisok on our table to pay remotely and when I asked if we could get one I so that I could fill out a survey for our experience I was told no). Long story short, don't even bother wasting your time or money here. You couldn't pay me to eat at this location. read more

I didn't expect much from Chili's in terms of food quality, seeing as because of their variety of dishes, none of them are ever that great. That being said, the Combine 2 Fajitas (shrimp and chicken) meal my husband and I shared was...so much worse than I expected. The fajitas came with beans, rice, guac, cheese, vegetables, tortillas, and diced tomatoes. I made a taco using all of the items listed, and it tasted burnt. I was confused, and very disheartened. The funny thing is, nothing looked burnt until I flipped the rice over, which stuck together in clumps because as it turns out, the bottom of the rice was completely burnt. When I say it was burnt, I don't mean it was hard. I mean, the entire bottom side of the rice (and other food items) was so thickly blackened/welded together that it was inedible. It was incredibly disappointing. The meal was also $17 and even if it was in tip top shape, the amount of food wasn't even worth that. All in all, the food was awful and we will not be back if we can help it. On the other hand, the waitress was pretty nice and attentive and made sure to check up here and there. read more

We went here for Valentine's Day. We got on the waiting list through yelp and by the time we got there we were ready to be seated. Super fast and easy even though others were waiting. I think they sat people fairly fast compared to every where else in the area. Our server was absolutely amazing! I wish I could remember her name. I ordered a steak and asked for medium well and that I really wanted a decent amount of pink in the middle. I mentioned to her to make sure the cook knew that Because they usually burn them. Which he did, but she fixed it right away and let me exchange for something else. ( after trying mine and my husbands steak I didn't want another steak) my husband asked for medium and it was just barely medium well, almost well. The sides and dessert was really good. read more

Chili's - Bars Near Me - Jacksonville, North Carolina

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2 for $22 is a fantastic opportunity for you and a friend to experience a delicious dinner without spending an arm and a leg. We got the chip and guac appetizer, which was one of the best parts of the meal. The guacamole was FRESH (chunks of avocado) and super yummy. I could have eaten it with a spoon right out of the dip cup. In fact, I mixed some guac into my chile lime rice when my entrée arrived. The 6oz sirloin was cooked and seasoned perfectly (I ordered rare). Sam, our waitress, was awesome for suggesting the chile lime rice as a side. It was cilantro infused, fluffy and delicious. Can't wait to go back! read more

Chili's - The guacamole was DELICIOUS. When they say fresh guac, they mean FRESH! I was very satisfied to find chunks of avocado in the dip. - Bars Near Me - Jacksonville, North Carolina

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I'm only giving 1 star because I can't go any lower. My family walked in to have a nice family dinner and no one was at the front to seat us. The other workers just kept staring at us but not once did anyone come over to try and assist us. My husband even got one of the waitresses attention to ask if we were suppose to seat ourselves. She looked around as if she was looking for the person who should've been at the front, walked off, and then came back like my husband never asked her anything smh! After waiting for 10 mins to see if anyone would actually come over, we decided to leave. Oh and while we was waiting, 2 other couples came in. One sat themselves down and the other left before we did. read more

When me and my friend went there for lunch today our waitress took 20 minutes to come take our order because she was taking to her friends and some other guy at the bar. We then got one of our appetizers which was chip and spinach Dip and we didn't get the dip till another 10 minutes. when she did come over she had an attitude so me and my friend didn't leave a tip because we feel she didn't deserve it. As we walked out I said thank you and her response was "mhmm" The manager then texted my friend (they worked together at one point) saying we were disrespectful and cheep for not tipping. She then on wrote paragraphs about how rude we were and the waitress is the best she has. Definitely won't eat there again. read more

I have personally found this establishment to be rather appealing. I would say that the Cajun pasta is arguably the best dish. It does get very busy and the restraints supply occasionally runs low. Overall, in my opinion, Chillies is a good place to grab a bite. read more