This was a decent Chili's experience. The hostess and wait staff were attentive. The food was served timely, hot, and well prepared. Restaurant was clean and put together. read more

While out doing a little shopping I decided to get a to go order from Chili's. I had seen the triple dipper on YouTube a few times so I decided to order it. I got the bbq bone in wings, the big mouth bites and the honey Chipotle mozzarella sticks. The wings had such good flavor and were cooked to perfection. I really loved the Honey Chipotle Mozzarella. They had just enough spice and were crispy. I could only eat 1 of each item. There was definitely enough to share with someone else. The wait time was very minimal and the staff was so friendly. I really like that there is a separate side just for to go orders. Great experience. read more

Chili's - Honey-Chipotle Mozzarella Big Mouth Bites Bone-In Wings - Bars Near Me - Holly Springs, North Carolina

Little Mister wanted steak and we were looking for a quick option on a Friday eve. We had not been to Chili's in a very long time so we decided to check it out. His sirloin ended up being perfectly cooked medium rare. It looked delicious with a perfect char on the outside. He devoured it. I tasted the mashed potatoes and they were scrumptious. The broccoli was perfectly cooked, not overdone or mushy and not underdone either. I had the fiesta grilled chicken salad which was delicious. I asked for the avocado ranch dressing which was very tasty. Hubs enjoyed his ribs and the French fries were crispy on the outside and delicious. Service was decent. You don't get anything to munch on while waiting for your meals unless you sign up on their app and then you get unlimited tortilla chips when you check in on their app. read more

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I did a Togo order and it was nearly inedible and just warm (I showed up before text food ready, it had been sitting there already) Salt salt salt We ordered 3 of the trios. Noting was separated so anything that had sauce meant everything had sauce The Nashville hot was gritty The only thing that went right was the service- the kids working when I picked up were very polite read more

My group frequents here every weekend or every other weekend. We have never had a bad experience until today. The server was incredibly rude. She made multiple remarks regarding our food choices to quote her "it keeps getting worse" When ordering a beer was told "no" when asked why? we were told "because i said so" and she walked off. Shortly after a beer was actually brought to the table. When asked for two to-go boxes waitress shook her head no and kept walking. This was an unfortunate experience considering we were actually there celebrating a birthday but the server was rude it ruined the dinner. We finished our food quickly paid at the table and left as soon as able. Management was not much help in the matter when calling to report the issues we experienced. The manager described where we were sitting and claimed "i think i know who you are" so it seems management is aware of her behavior and will not be doing anything about it. read more

Food was served cold. I don't know what it' is with restaurants these days serving cold food and letting it die in the window. This is the age old question, "would you serve that to your mother?" If not, why serve it to me. read more

I like the Phillip's family + Mya. Cool people really, they're nice. Food was good too.

Okay so here goes. I hadn't eaten at a Chili's since before the Rona. And never at this one, until last night. We sat immediately and there was a decent crowd of people already seated. So far so good. We weren't sure what we wanted to order for our entree, and decided on the bottomless chips to get started and buy ourselves some time. They were good. Nothing crazy. I got the 4 piece chicken in Nashville Hot and it was good. The chicken was crispy and the sauce was plentiful. Wife had the salad with quesadilla and she enjoyed it. Said the chicken was tender. Our issue was that it took a really long time to get our food after we ordered. The time from ordering to food was about 40 minutes. Which is a bit long for a salad and tenders. Also the waiter forgot to put our apps order in at first and I reminded him of it when he stopped by to give a refill on my drink. But, once we got the food, I was really surprised at how good it was. I'll go back in the next few weeks and see how it is again. read more

Chili's - Salad with quesadilla - Bars Near Me - Holly Springs, North Carolina

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Service sucked. I know it's a busy night but it was 10 minutes before anyone came by to see of we wanted anything. During this time there were two birthday celebrations that took 8 staff away from serving customers, instead we waited and listened to their horrible yelling, clapping, and "singing" read more

Michael was absolutely amazing!! Great service with a smile, delicious food, and in such a timely manner! He was the absolute best and made our experience great!! Chilis, give him a raise!! read more

Waiting for this place to close down so we can have a place that gives actual service. I love chilis food so much but it's not no where near worth it to go and wait 20 mins for our waiter to return each time. I've been here countless times over the years and since this place opened it has never changed. DO NOT GET TO GO ORDERS unless you don't mind waiting 30 minutes for a kids meal. read more

service is ass and so is food. I felt so rushed and when I was going to leave, walking to my car, I saw a worker cussing at a little girl in the back. how rude a disgusting, at his grown age. Do better Chili's. read more

Our experience was awesome with Tiffany, great customer service and very concern.The manager Devin even came outside and check how was everything,he took care of us too. We feel in family,thanks you guy got us,great!!! read more

I had a well done ribeye with loaded potatoes and broccoli.... Someone needs to go back and do their homework on this dry, seasonless piece of meat! The broccoli was well steamed and tasteless as well! The cookie was a diabetic patient's nightmare. The best things about this meal was the ice cream and the blackberry tea(Yummmm)! Going forward, this was my last steak meal from Chili's! read more

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Consistently good food and good service. The menu changes occasionally and the restaurant is always clean and bright. It can get crowded during popular times. They handle it well. read more

Last two times I came to pick up my to go order someone else had taken it or they never made it. This time they tried to just send us away!! DO NOT GO HERE read more

No complaints here ! We arrived on a Saturday for lunch at around noon. We choose to sit in the bar area. The restaurant was not very busy. Our waitress (wish I knew her name) was super awesome !!! She was also working as the bartender I think. She was friendly and super helpful with deciding on which item to order. Hubby decided on the "3 for $10" special. He chose chili (which added $1) and the bacon burger with fries. And ice tea. He absolutely loved the chili. It didn't have any beans. I tasted it and it was pretty good. His burger (see the pic) was superb ! He went on and on about how good it was and even the fries were delicious. I had the grilled chicken Caesar salad. I wish I had ask for the dressing on the side (that was my bad). The salad was fresh and delicious. Exactly what I was craving. Since we are Chili's Rewards members (why wouldn't you be) we got a FREE dessert. The chocolate molten cake with ice cream just can't be beat. We will be back !!! read more

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The BEST Chilis location. Never had a bad experience. Wonderful food and super kind staff. Even on nights when they're packed they are well staffed and food comes quick and hot! Wonderful environment for a family dinner or a date night. Mace (forgive my spelling) is our favorite of the waitstaff with their thoroughness, attentiveness, and humor!! All the staff are great though. We come at least once a week to this location only- food and atmosphere is elite. read more

This is my second visit during phase 2. I have to say I've been disappointed with my experience. Not sure why there's always a wait to be greeted, sat and delay for food when there is usually nobody in the building. Stopped in today and there was nobody at the front greeting. We made our way to the bar and nobody was there either. The bar top looked dirty, old drinks still on the counter and found a worker in the comer eating. A few minutes later the bartender came out. Very unfriendly, not welcoming and we were put off. We ordered our $5 margarita and left. This is the time where business needs to be on their game, friendliness and cleanliness. I've been here twice and I won't be back. Apex chili has the best bartender and friendly staff. I now realize why this place is empty and I'm sure covid restrictions have nothing to do with it. read more

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Food was good, but our server was not, At the end of the meal, ww asked for to go boxes. As she was going to get them, she saw some people that I guess she knew. She even face time soneone else to see who she ran into. After about 5 or so min WAITING for her to bring our boxes. We had to finally ask someone else to bring us boxes so we could leave. read more

My first visit to this location in the Holly Springs Shopping Center at the Target end. I was seated right away, no wait, but I was here before 5:00. My waitress came right away and was polite and cheerful. She took my order and someone else brought my drink quickly. My food came out quickly as well. I was there on Fajita Day, so I chose shrimp and chicken fajita's. The pan was sizzling when it came out. A small dish of pico, sour cream and cheese and four tortilla's, rice and a small dish of black beans arrived. Everything was hot, there was plenty of meat, peppers and onions on the platter. The shrimp were way too spicy....too many hot spices....but the chicken was good. The rice had a strange taste...maybe scorched? Not sure what was wrong there, but did not eat it. The beans were ok, glad they were not spicy as they helped me eat the shrimp. The over spiced shrimp and the lack of enough condiments were the reason for my three stars. The place was clean and my server was great. She checked on me several times and brought another tea quickly. read more

Ate here after the worst day, it only made it worse. Our server basically abandoned our table. I couldn't get an extra ranch, I couldnt get a drink refill and our server stood behind the bar on his phone WHILE the manager walked around the store not paying attention to a server completely abandoning his table. I couldn't pay my bill in a timely manner because i told him I want to pay with cash and he said he'd "come back for the cash" and then walked straight behind the bar and stood on his phone for the remainder of my stay. I got change from a host and gave him the exact amount of the bill with no tip. Service like that makes tipping not so common anymore. I tip when service is provided. Don't eat here and expect to be waited on. read more

Chili's was once a favorite for my wife and I, particularly for Saturday lunch. The Holly Springs location was terrible the last few times. Service was slow though they were not very busy. Our server seemed unfamiliar with the offerings. Several favorite items were no longer available. Portions have shrunk. A hamburger was unevenly cooked: my guess is from a frozen patty. Prices have risen precipitously. We had to flag down a server (ours had disappeared) to get soft drink refills and, later, to get the check. I wave not returned. read more

So dissatisfied. I got such bad bowel issues after consuming this horrible food. I got so sick I had diarrhea and I vomited at the same time. So mad. -Debrah read more

Garbage. Waited over an hour after being told 10 minutes. Took over 90 minutes to be served food. Did not honor Veterans Day discount for a veteran. read more

Soo lemme start off by saying this review is more so about the whole Chilis brand rather then this particular location....The service at this location was AMAZING! And the food was good! My issue is the portion sizes and the prices....I ordered the chicken crispers...I usually get the "3 for me" which is the old 2 for $20.....I got 3 tenders and let's just say I got more fingers and toes then fries!....and the price was wayy higher.... I hate we're restaurants are goin! read more

Service was terrible. Forgot my margarita. And then told me they'd take it off the bill....they never took it off the bill. Got a sirloin steak, way undercooked, looked like they pulled it out of the fridge and put in on the grill for a minute on each side. My wife got pasta with chicken. Pasta was good but the chicken was cold. Will not be returning read more

Despite being shorthanded and taking 20 minutes for someone to take our order. Everything ended well. Friendly fast service after that with a great burger to follow within 10 minutes after ordering( expedited) read more

Not my favorite Chili's location, I've definitely experienced better. We chose to do the 2 for $22, you get an appetizer and 2 entrees from a preselected menu. For the appetizer we chose the chips and guacamole and for the meals we chose the chicken fajitas and honey-chipotle chicken crispers. I love the chicken crispers with mashed potatoes instead of fries; however, the food was too salty and not as fresh. Service was good but a little on the slower side. In the end, I still love my crispers. read more

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Always a good experience here. We usually sit in the bar area and have great service. We have never mr had an issue with our food.

Hudson was so fast and so respectful with our order he deserves a raise. He is such a great person.

Went in @4:30p was seated, waited 5 mins, went back up to hostess stand said can you go find someone to take our order, she just ran around for another 10 minutes and then Finally when a waitress showed up, she took the order of a table that was seated After us. WE WERE NOTICEABLY UPSET. She did tell from across restaurants she was sorry but that the table assignment screwed up. We WALKED OUT!!! DONT GO TO THE RESTAURANT, always short staffed. Should have asked for manager and told how the waitress rolled her eyes at and treated w disrespect and fill her ear about poor service. read more

Horrible service. Long wait times. Server ignored table. Hamburger was grossly over cooked and cheese was like a sheet of plastic off to the side. Manager came out but did nothing to remedy the complaint situation. They insisted payment for a totally disgusting service on Memorial Day 2018 served to a Veteran with no discounts, no ownership for gross negligence in poor service, nothing but sorry excuses. Avoid this location which is scandalous disgrace to the Chili's Restaurant's good reputation in other locations. read more

I used to come to this and other Chili's locations frequently but haven't been very satisfied here the past few visits. I assume they are facing the same challenges many other service industry businesses are facing, especially with not being able to hire or keep employees. I stopped here on 12/13/2022 for lunch and was very pleased. The food, prices and especially the service were outstanding!!! Not only our servers (a trainee was with a trainer), but other servers checked on our table periodically. Hopefully, management and staff can build on this, and I'll definitely return soon!!! read more

This place sucks. There is ALWAYS a wait, even when there are 5 parties max in the restaurant. I get they are short staffed but damn

The service was non existent, the server was not interested, we waited at least 25 minutes until I actually got up and told them no one has been to our table yet. The food took forever to come out, they brought out my order but not my colleagues. He waited and waited, I waited for and additional item I requested and never received it! My colleague's food eventually arrived in a takeout box! The manager was called and she made an attempt to make an excuse, she did not charge us as we refused to pay for cold unappetizing food. I will never ever put my foot in this terrible place again, it's a disgrace and a shame! The ambiance was not existed as well. read more

Good food (burgers) were tasty and cooked as we requested. Great service and we will definitely return.

Ordered 75$ worth of food. Door dash delivered incomplete order. Called chilis and they blamed door dash!! No compensation what so ever!! Very rude. We will never give them our business again. I would go to Wendy's first!! read more

Poorly managed chilis. We've tried to eat here multiple times and 45 minute wait with a EMPTY restaurant. I'll be surprised if they don't go out of business read more

I was checking reviews prior to taking my kids and grandkids and was somewhat concerned on what we would experience at the Chili's in Holly Springs. I was completely surprised at the excellent service, good food, and total experience. Our party was 4 adults, 3 children below the age of 7. We were immediately seated and the wait staff was incredible through out the dinner. Keeping, chips, Salsa, kids drinks, bar service, etc. attended to was not an issue and handled promptly by the pleasant and cheerful waitress. The food included Ribs, Burgers, Salads, and desserts and no one left disappointed. I was beyond pleased with the service, ambiance, and food making a very enjoyable evening out. read more