My wife and I stopped by Chili's in Hickory, NC today for lunch. We usually get burgers because they are just so good every time. Not today. We wanted something different so my wife had the Ranch Chicken Quesadilla & I had the chicken fajitas. Both were excellent! They could well be our new favorites. Our server (Leigh) was spot on. Quick, very helpful, friendly, & attentive. Kudos to her. read more

Your standard Chilis. Sat in the bar area to grab a quick dinner and watch Sunday night football. Food came out quick and hot. The 3 for me deal really is worth the money. Some of the veggies in the side salad were soggy and definitely not fresh read more

We went on a Wednesday at 2pm. Not busy at all. We had 3 adults and 4 people total, 2 needing a highchair. They first tried to tell us there wasn't any tables available. Then tried to sit all 7 of us in a 4 seater booth with only one highchair. When I asked if I could please have the table directly behind us (again, plenty of tables to accommodate us) and she proceeded to tell me it would be a 30min-hour wait. My family and I just got up to leave at this point. They are not a family restaurant and definelty will not be getting our business anymore. read more

Chilis never disappoints. The chips & salsa, cheese fries, and steak are always so yummy!

First visit in a while. Glad we did. Great food to select from. Everthing was cooked just right. Dining room section off from bar area. Heather is a-great waitress, checking to see if we needed anything often. Clean restrooms read more

Michele our server was so accommodating and kind. The food and margaritas were spot on delicious. We felt like valued customers. Coming in for lunch was a last second decision but very worth it. read more

Chilis appetizers fill me up before I even get my food, their chips and salsa, fried pickles and more, just so good, there food is very good, always fresh and hot. 10/10 read more

We were told 30-45 minute wait which wasn't long after all. Host was every nice. When going to table saw other tables empty with dishes all over them. Waiter got our drinks & food order came back with drinks pretty quick but didn't see him again until our food came 40 minutes later. Everybody's food was cold. Asked for refills when food came which didn't show up for 10 minutes. This was our first time there so we didn't know how to use the monitor to pay. The waiter brought our boxes h we asked for the checks. He said they were on the monitor & LEFT.! WOW had to get another waiter to help us. NEVER GOING BACK! read more

Amazing food and good service the one we had was a guy and he was right on time and fast and he knew what he was doing.

Hubby and I ordered take out tonight. I ordered 6oz sirloin with corn on the cob on the side. The steak was cooked to order, but the corn looked like it was either bad or scorched. One cob was mushy. Also, (not that it matters given the state of the corn) there was no pepper on the corn. How do you mess up corn, guys? Hubby ordered baked potato soup and a chicken bacon ranch quesadilla. The soup was good, but the quesadilla hadn't even been cooked long enough to melt the cheese. Finally, the $8 dessert we ordered (paradise pie) was dry and we received approximately 2 tsp of ice cream to go with it. This food costs far too much to be such poor quality. On the plus side, the server who packed our order gave plenty of cutlery (important for hotel dining) and straws. This will be our last visit to this Chili's. *UPDATE: Chili's responded to our survey and review. We appreciate your attention to this matter and your prompt response* read more

Man, the Hickory Chili's is a true cautionary tale and fall from grace story, which is probably more the fault of corporate. Back in my day (bear with me, kids) this location was fantastic. They had a happy hour special with $5 chicken sandwiches, absolutely fantastic Big Mouth Bites, very friendly service, fast table turnover and were easily the best chain option in Hickory. These days....get a drink. The bar is great. The drinks are poured stiff and are still on special ($5 long islands is a siren song I can't resist). The food is awful, the last few times I've been. The Big Mouth Bites are completely unseasoned, burnt black, no longer come with what they used to, and are really a disappointment. The happy hour menu items are no longer there, and the food is certainly not worth the full menu charge, especially the way it's been prepared the last few times I've been. I go for the bar and skip the menu, and would probably advise you do the same. What a shame it used to be so good. read more

Fantastic food and atmosphere I love there food and there friendly employees are very helpful and kind. I love coming to chilli's and so does my husband. Patricia Merring read more

First time at Chili's in a while I must see the service was great and the food value was good . Overall in todays climate a great experience

This place sucks been waiting an hour when we checked in with host it was supposed to be at the most 30 minutes, I will never return to eat here again. You guys suck read more

It's been a while since we've been there so we thought we would give it a try on Sunday. When you walked in the door there was a smell it smells like old rotten carpet takes your appetite right away. Our waitress was awesome she was right there got our drinks got me fresh coffee which was really hot love that. She kept our drinks coming which was fantastic and this is not her fault but when the food came out my coffee was the only thing hot,I had I asked for the regular chicken fetters there was hardly any batter on them and they were hard as if they had been fried to be the crispy ones made me wonder if they saved them from the night before French fries were cold. Sorry but will be a while before we go back!!! read more

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So during a really bad thunderstorm they asked everyone waiting for at table, even though it's wasn't many people, to wait outside.... It was pouring rain read more

management seems to have their head up their a$$. was disrespectful and rude when broached with a problem tonight. there seemed to be a lot of personal tension with the server as well. hate to see a classic chain hire such questionable characters, who wears a beanie in 80* weather? read more

We ate here Sunday evening. When we arrived, there was quite a line and we were told that there would be a 30 minute wait. We figured that was pretty standard for a Sunday. Once we were called to be seated however, I was surprised to see that several tables were open, but had not been cleaned off. Tables were piled with dirty dishes as if they had been taken from other tables and just left there until someone could clear them. As far as the food and service, they were great. Our server was nice, helpful, and attentive. The food was delicious, as usual. On our way out, though, I noticed more tables full of dishes and people still waiting to be seated. I don't know if they need more servers or staff to bus the tables, but leaving dirty dishes sitting around gives the place an unclean feeling. read more

Me and my friend always sit at the bar and Jessica is our bartender typically. She is really helpful and helps me decide what I want to try next because I try a new item every time I go! I really enjoy this Chilis because I've never had any issues with my food and I always get amazing service!! read more

Chili's - Buffalo ranch chicken sandwich - Tex-Mex Near Me - Hickory, North Carolina

I am usually not one to worry about Veteran's Day deals and discounts but after waiting on hold for 30 minutes to find out that the deals available are only for dine in was a bit frustrating. It is more frustrating with the current pandemic. It is hard enough to dine in anywhere with two little ones before the pandemic but it is impossible with current restrictions. read more

The whole reason I downloaded Yelp was to check my place in line here, that's fine, but the WiFi took it forever to download. Attached photo is one of my low carb substitute meals, no complaints. Other dishes have small portions. The last time we were there, the waitress asked if my husband was finished eating (while he was still eating) which I considered quite rude, like she was trying to rush us. We will come again, but not during a busy time. I don't think it's worth the 30+ minute weekend wait. read more

Chili's - Tex-Mex Near Me - Hickory, North Carolina

We visited the Chili's in Hickory, NC, last evening for supper. The wait was not long, but man did we wait on service. We sat most of the time with empty tea classes. I had free chips and salsa reward, but the chips were cold. I asked for warm ones. We received them as we were leaving. This was the most disappointing trip ever to a Chili's. The chicken and mushroom fajitas were great and my husband got the Triple Dipper (appetizer variety) and he loved it. Our waitress was just absent, and the place was not full. read more

Stopped at this restaurant on my way back from Boone NC. Not sure what we did, but everyone around us was waited on, received their food and were leaving before we even received our food. read more

We would give zero stars if that were a possibility. We went for a meal on a Friday afternoon at about 1pm. We had already had several bad experiences with service here previously but decided to give them another chance. There were several empty tables but we still had to wait for about 15-20 minutes. Strike 1. We decided to wait and finally got called to be seated. We sat at the table for about 10 minutes and were never acknowledged. We saw a few servers but nobody came to take our drink order or check on us. Strike 2. They glanced at our table several times and then we over heard the conversation that made us decide to just leave. A waiter looked at the waitress that was supposed to be taking care of us and asked if she was going to take our order or if she wanted him to do it. She glanced at the table and said "I guess I'll do it but I have to take care of something first so I'll get there when I get there." Strike 3. That was the point when we decided to get up and leave to go to East Coast Wings instead where the service and food were phenomenal! We will never be naive enough to attempt to give this Chili's our business ever again! read more

Server handed me a Togo box that was from another table were people had just left. They had touched that Togo box. :/ other than that the food was great. read more

Chillis never disappoints. The staff are friendly and fast along with the service. Food is always good no matter what I get. Definitely my go to restaurant. read more

Just like many of the other reviews, I continue to have horrible experiences here every time I go. Today (first visit in 2 years) I ordered fajitas and my table ordered a couple other things. Initial drinks and appetizer were fantastic. After that, service became horrible. Tables that came in 20 minutes after us received their food and were paying before we our food came out. Fajitas were nowhere close to "sizzlin'" and most of the food (while warm) was nowhere near fresh. This location continues to disappoint. Maybe worth another try in a couple years. read more

Good food and great service and clean but long wait so be prepared to wait but go there for the food it is so good

In Hickory on business, figured they'd have Sunday Night Football on the TVs at the bar. Asked for it to be turned on when I sat at the bar. Took the bartender 20 minutes (!) To take my drink order and 40 minutes to turn the football game on after the fourth time I asked politely lol. Missed almost the entire first quarter. I've worked at restaurants for half a decade so I get it when people get busy... but it was not crowded and I was the only person in the bar room. Food is cheap which was to be expected. Almost no meat in my chicken pasta. Go to Olive Garden or something if you want an inexpensive chain place. read more

We go here a lot! I enjoy the atmosphere and the food is always good. Tip: if you want your food faster, sit at the bar. The regular bar attenders are really good. read more

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Went here sunday evening for my hubby's birthday. Service was okay, considering corona. He was very nice! Food was okay, I got the steak and shrimp fajitas and the steak was almost burnt, my partner got chicken tacos, which he said tasted like they came out of a can. Will definalty not be going back anytime soon. read more

I have always really enjoyed my experiences here at chili's. Their team is always kind and especially today our waiter Zachary was extremely patient with our very complicated order. The food was amazing like always and the service was even better! read more

Our last visit went well for some in our party it was their first time going. We had a large group and the waitress did everything she was able to to make sure we were taken care of. Our food did take a little long but the manager came and informed us and made sure that we were not forgotten about which we appreciated. Drinks were good and the food was great love the street corn and I think over all we will be back again read more

We went here for our lunch break and I had ordered online before hand. It states our order would be ready at 11:55. We arrived at 12:13 and sent the here text and waited for 10 mins for a a lady named Leann to come help us. She asked me what the order name was and I told her I believe Brooke Hedrick because I sometimes put everything under the name I go by but unfortunately this time I had put Meredith and accidently put the wrong name. I leaned out the window because she looked confused as she walked away and said it may be under Meredith. She didn't even acknowledge me and walked inside on her phone. We waited another 15 Minutes in the parking lot and finally I called because I was worried we would be late for work. As soon as I called leann answers and I said we are in the parking lot and have to get back to work and was wondering how much longer it will be. Leann cut me off and stated is it under Meredith in a rude voice and I said yes and she said it's been ready if you would have told me the correct name I could have given it to you already. Leann hung up the phone and barged out side with our food and no drinks and threw the order on the seat. Then proceeded to tell me how rude I was being to her during this time. Told her I was not being rude she was being rude to me. Then told her that she had forgotten our drinks. I asked her name and she told me Leann and asked if I wanted her to write it on the receipt. I said no I know her name. She then went on to say that they were struggling during all this and she doesn't see how I could be so rude which I was so confused because I had only said a handful of words to this woman and then she walked away to help another customer. While she was helping him she kept starring at us and with a mean scowl. When she walked away from them and went to get our drinks the lady in the car farthest got my attention and said honey you didn't even do anything what is her problem? I was like I have no idea. Then she handed us our drinks and said have a nice day to her and she stormed off. Never in my life had I ever had someone be so disrespectful. read more

Our server was very good but the food was below par. Steak was over seasoned with salt. It will be a while before I return.

Chilis has wonderful service during Covid and their regulations made me feel safe eating here. Everything was delicious and clean. 10/10 would eat here again. read more

Love the food but every time we go the service is awful. Long waits even though there are available tables.

The blonde lady was horrible and didn't do anything right she was slow and all of our drinks were empty then didn't ask if our friends wanted a dessert for there 2 for 25. waited an hour to be seated to horrible service love chili's but do not recommend her as a waitress! read more

After waiting almost 2 hours, can't sit as a family! Only 6 people allowed at a table even if you all live together? Manager very rude about it and not to mention almost every table in the place is empty. You would think that a family that will have a bill close to a hundred dollars people wouldn't be rude about it. Not to mention tables aren't even beside each other. And how does Chilli's run out of chili, soup and sauces?????? read more

We are a family of three. My son and I ordered the half pound burgers. They were not disappointing. They were so juicy and yummy. My husband ordered the (I forgot the name) trio appetizer. Onion petals, boneless chicken and big bites. He said it was great and worth ordering. We had a birthday dessert coupon and ordered the molten cake. It was so great and what a wonderful way to end our perfect dinner. We did have to wait 45 minutes but it was New Years Eve (to be expected). The hostess and waiter were very friendly. Even though it was VERY busy our waiter was on top of everything. Thank you Chili's for a great experience. read more