What's with these bad reviews? My experience was great! A few months ago, my mom and I went here for lunch after church. Our server was bouncy and fun, the food was hot and tasty, and the room was filled with the happy chatter of diners and buzzing with the clatter of silverware meeting plates. It was nice! read more

We sat at the bar. Bartender was good and atmosphere energetic. Finally, they brought back the original queso & chips. Epic marketing fail for sure. Lesson learned and it's back after 6+weeks. Woot woot! My only disappointment this time was the side salad (6.29). I get it's a side salad but honestly they gave side salad a whole new meaning today. Guinea Pig size. Not even sure it would satisfy them either. lol. Anyway, we will be back, just no salads. ;) read more

Chili's - Side House Salad & Skillet Beef Queso w/ chips & salsa - Tex-Mex Near Me - Hickory, North Carolina

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We came in this morning with a big group the waitress Natasha was rude at the end of our visit when we were trying to figure out the change for our people then she told us that one of our people wasn't getting change back, then another one did not get anything back when he gave her a $20 a coworker of mine and myself tried to talk to her to figure out why we were missing change she then snapped and said no i gave you everything in the stack then walks off to clean a table instead of fully trying to help us figure everything out, and one of ours was tricked into ordering something expensive when he asked for the three for me meal which he did not realize what he ordered was not on that menu category, plus all of our group we had are Developmentally Disabled Adults! read more

Food. Okay but the rug in there smells disgusting makes it hard for you to eat and the workers talk too much. When you need something they don't pay too much attention then they expect you too tip. Place needs an update read more

Never ate there until yesterday. Can't believe how good it was. Got a deal for 10.99 plus tax. For a delicious burger fries side salad , drink, plus appetizer . Unbelievable deal for such a great meal. Had good service too. My new favorite place to go. If you want great food at a great price, it's the place to go read more

I myself love all the food that I've tried there. Service is great I've been there many times.

We went at a very busy time, but our food order was not correct a couple of times. (Wrong items). After correcting it the second time, the server pretty much ignored us for the rest of the time until he brought our check. However, he did have time to flirt and cut up with the guy behind us. My advice: Don't go on a Saturday evening. read more

Just walked out of chilis due to poor service I got seated and waited 20 minutes and no one still came to my table to get my order for a drink a table of three that walked in way after us got there drink order taken and there food ordered while I was just sitting there had 5 waitresses walk past and looked at us and no one still came to get our order. I will it be coming back to chilis due to this poor experience read more

We are usually not overly impressed with chilis, but this visit had us all very happy. The food was prepared correctly, it was hot, the portions were correct, the service was good, and everything tasted great read more

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Food is okay, every time we come here our food is always wrong. After four times it's really annoying and a waste of money considering what we pay and tip for it. I understand getting the wrong food sometimes because it happens, but four times in a row is ridiculous, so we probably won't be back. read more

I hope someone in management sees this because Devin is the best thing that's ever happened to the hickory location. Servers that treat children with as much respect as the adult are few and far between. Give that man a rasie immediately! The food was also good but the service was by far the best part. read more

Food was amazing the waitress was fantastic (love her). The atmosphere was amazing, friendly, kind. But there was a black beard hair in my friends fries but over all it was amazing. read more

Chili's - I got the 5 piece chicken tenders with fries, honey mustard and Mac and cheese.with a Dr.pepper and - Tex-Mex Near Me - Hickory, North Carolina

Love their specials! You get a huge platter of Salsa and chips (all you can eat and take some home), a huge hamburger ,fries and all you can drink non alcohol for 10.99$ read more

Always good food, hard to go wrong with chilis! My only issue with this place is I do DoorDash delivery and I always have a long wait time while staring at my customers food because there's just no staff in the pickup area read more

Prompt service. Food was prepared correctly and it was tasty. Friendly servers. Would recommend a visit.

Food is delicious and ambiance is nice! Service often slow and need more employees, so be prepared to wait (during peak hours of operation).

My favorite place to go for drink specials . I love to get the 3 for $10 meal due to getting a drink, app, and a meal.

the service was awesome and the food was so bomb I recommend coming to chili's at least once in your life read more

Chili's - food - Tex-Mex Near Me - Hickory, North Carolina

Quick and consistent. They were attentive with our large party and that is difficult. Food was as expected from a train.

Their chicken is always good. But they are unable to cook a burger without burning the bottom completely. Why have the option for well done or No Pink if your going to cook them past well done every time? P.S. I ordered this via door dash so I am extra $10 to get a burnt burger. (2 times) read more

Chili's - Oldtimer w/Cheese* - Tex-Mex Near Me - Hickory, North Carolina

I ended up out at the local Chili's to catch up with a friend of mine. It's worth noting that there was a sign up noting longer wait times due to short staff and the parking lot was packed on Saturday night. The wait for a table for two was about 1 hour. That being said, the service was excellent and the service was speedy and attentive, despite being short staffed. I was happy with the Buffalo Chicken salad as it came out. At this point, you probably know if you like Chili's or not, and the price is pretty much standard across all of them in North Carolina. An appetizer, drink, and this salad ran me about $20 after tip. I'm always happy to come back, it's important to have your expectations in the right place though. read more

Chili's - Buffalo Chicken Ranch Sandwich - Tex-Mex Near Me - Hickory, North Carolina

Server was rude, she walked out of chillis to find us in OUR car and proceeded to make comments about our tips.

Benjamin. Benjamin is the reason for this review. The food was good and all, it's Chili's, it's almost always the same. What wasn't the same was Benjamin. He was incredible! He was kind, friendly and fun! He was upfront about everything vs others I've had here who sneak in an extra cost for sauces, he flat out told us that there's a cost, just to make sure that it was okay. When we come back, we will ask for his section. I hope the owner or manager reads this because Benjamin deserves a raise! read more

Placed a to go order and waited 30 minutes with no text letting me know my food was ready. Went in anyways to see my food ready to go behind the counter, who knows how long it sat there. Waited another 15 minutes for anyone to come out and hand me the food. Got home with food that was fine but had gone cold and gotten soggy. Paid way too much to have to wait that long and have cold food. read more

It was my husband's birthday and a Saturday night. We arrived at about 6:10pm. There were lines, so we sat at the bar. We ordered our drinks (hubby had beer, I had strawberry lemonade) and the chili fries for an appetizer. Hubby got fajitas for entree and I got the 3 for me smasher burger and asked for no onions or pickles. My burger did have pickles, though. We were basically ignored for the rest of the meal. We tried to get the attention of the bartender several times, but she would never look at us. We didn't want to yell, which is what we would have had to do to get her attention because it was noisy. My hubby had a free dessert (came by email) for his birthday. We ordered it, but it took 25 minutes to arrive!!!! We had plans for later in the evening, thus why we sat at the bar, thinking we would get faster service, but that didn't happen. We asked for our check, but was never given it, so I said I would pay on a kiosk, which she finally grabbed and put in front of me! Others came and went, even after arriving after us. I don't know if we will ever go back! read more

If you like small breasts this is the place!! Wow!! Just wow. $12.95 for the Mango-Rancho Chicken. Smallest chicken breast I have ever seen! What a rip off! This is the size it came.. all the topping and a huge portion of dried out rice. Yum big NOPE for future visits read more

Chili's - Tex-Mex Near Me - Hickory, North Carolina

Fajitas were overcooked. Portion was smaller than usual. Margaritas were mostly ice :(

Decide to try it again after a year, still not as good as it once was. Food room temp, sides messing and didn't come out till every one was done but it was room temp too. Service was slow. read more

ONE WORD!!!!! BENJAMIN!!!!! Do yourself a favor and sit in this man's section! My husband and i never go to chain restaurants, for the fact that it's typically a let down and in the past 5 years servers just arnt what they used to be!!! I will say this man is making us come back!!!! His service was absolutely the most wonderful, joyous, and precise service I've had in a decade!!!! I cannot say enough! The service will keep us coming back! He was so attentive they were down a server and he didn't skip a beat taking all the tables he had and no one was looking for him because he was on top of it!!!! read more

Very good service I would absolutely recommend it not much wait maybe like 15 mins sit down and enjoy delicious meal

Amazing meal , great drinks , ... the bartender Jessica was awesome ... served us with a smile... and had great banter with A couple of old soldiers like Doug and I ... read more

Terrible service. Never texted our table was ready. Passed us over. Never going back.

Lunch today- food was WONDERFUL. Get the fresh chips, they were delicious. The service was phenomenal. Jasmine was quick for every request. My only regret was not getting some extra chips to go! read more

Good service fun atmosphere Enjoyed the dessert. Good value for the money Reward club sends discounts read more

Your standard Chilis. Sat in the bar area to grab a quick dinner and watch Sunday night football. Food came out quick and hot. The 3 for me deal really is worth the money. Some of the veggies in the side salad were soggy and definitely not fresh read more

We went on a Wednesday at 2pm. Not busy at all. We had 3 adults and 4 people total, 2 needing a highchair. They first tried to tell us there wasn't any tables available. Then tried to sit all 7 of us in a 4 seater booth with only one highchair. When I asked if I could please have the table directly behind us (again, plenty of tables to accommodate us) and she proceeded to tell me it would be a 30min-hour wait. My family and I just got up to leave at this point. They are not a family restaurant and definelty will not be getting our business anymore. read more

My wife and I stopped by Chili's in Hickory, NC today for lunch. We usually get burgers because they are just so good every time. Not today. We wanted something different so my wife had the Ranch Chicken Quesadilla & I had the chicken fajitas. Both were excellent! They could well be our new favorites. Our server (Leigh) was spot on. Quick, very helpful, friendly, & attentive. Kudos to her. read more

Chilis never disappoints. The chips & salsa, cheese fries, and steak are always so yummy!

First visit in a while. Glad we did. Great food to select from. Everthing was cooked just right. Dining room section off from bar area. Heather is a-great waitress, checking to see if we needed anything often. Clean restrooms read more

Michele our server was so accommodating and kind. The food and margaritas were spot on delicious. We felt like valued customers. Coming in for lunch was a last second decision but very worth it. read more