We came here for an impromptu birthday dinner for my daughter. We hadn't been to Chili's in years, so she was disappointed to see that their chicken crispers had changed. The server was nice but not very attentive. So much was going on - It was a busy Friday night. She'd bring drinks and then disappear for a long time. My food was wrong & the correct food wasn't brought out to me until my entire party was done eating. So, I took it home. The chicken strips were salty and extremely dry! We also ordered 2 molten lava cake & they were both tough as if they had been in the microwave too long. The parking lot is tiny & there's always a long wait to be seated. I wouldn't come back to this location because of this experience. She definitely wished she had chosen a different restaurant for her birthday meal. read more

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Aside from the condensation on the floor this is the best Chili's I've been to. Service was amazing, food was fast and fresh and the ambiance was family friendly vibes. The server tending to my family and I was on point, very hospital and not overly checking on us. Bathrooms were clean and stocked, and the $6 Lemon drop Marg was to die for!!! read more

Chili's - Bars Near Me - Glen Allen, Virginia

I've always liked Chillis! They have a great menu. So many meals to chose from. I do suggest to get there a little early on the weekends as the tables full up fast. Nice clean modern decor, and I loved our waitress she was so nice and was spot on the service. I love there nachos, so I ordered the "Dip Trio". The chips are so light and crispy and you get to chose your dips. I could have eaten all of it! Also ordered the "8piece Bone-in Wings" I'm a dipper so I normally do not like sauce on them, but I got the "Sweet Chilli Zing" sauce. You can never go wrong at Chillis! I will definitely try one of their desserts next time. read more

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Typical Chilis restaurant. Bright, lively atmosphere. Friendly staff, televisions on the walls and a good time waiting to be had. Multiple menus promoting various drinks and appetizers. Beyond that there is a decent menu of salads, burgers, various meats, pastas and fajitas. I went the fajita route. They were ok and yes, I know, get fajitas at a Mexican restaurant and not Chilis. I did the steak and shrimp combo and found the shrimp to be more favorable. Wasn't a fan of the rice. Someday I'll be back at a Chilis and will return to the smokehouse combo which is my norm. read more

Chili's - Steak and shrimp fajitas. - Bars Near Me - Glen Allen, Virginia

This is always a delicious and fun place to eat. I had the Bacon Cheeseburger. Fries and Salad all for $14.99. The burger was cooked and seasoned perfectly. The fries were hot and tasty, no ketchup needed. The salad was crispy and fresh. I didn't get the server's name, but she's been my server before and was excellent like before. Good food, good service, and fun environment !!!!!! read more

Chili's - This was the pick 3 Bacon Cheeseburger - Bars Near Me - Glen Allen, Virginia

While in the Glen Allen area we stopped in for a quick bite before a meeting. They were slightly busy, but not very busy. I used to not prefer causal chain restaurants, but a couple of years ago I tried a local Chili's and really liked it and found they were making positive changes, so I've visited more and they were all great. This one reminded me of why I stopped coming. The service was friendly, but the food quality resembled something that was rushed to be made, though the entrées took too long to come out. The chicken crispers I got were far from crispy or resembling being hand battered, they seemed like they were frozen and heated up to serve. The sauces were nice that came with them, but they were far from being very good or what I hoped for when I ordered them. Would I return? Probably not to this location, but definitely to the other locations. read more

Chili's - Outside - Bars Near Me - Glen Allen, Virginia

Krista was AWESOME! My sister and I came by after the bar to have Appetizers (half cheese fries & honey honey chipotle wings) great service!! lovely food!! read more

This chilis is ALWAYS packed and pretty slow, but it is the only one in the area so they WILL continue to see me. The food, after the usual 30 minute wait, is ALWAYS delicious and hot. The servers are definitely busy, but they still get the job done and do so with grace. It's a stressful environment, but they make it work. And for that I am thankful. Working this chilis genuinely must be like working in texas roadhouse on a sunday. I love all of the staff here always read more

Chili's - Crispy Chicken Crispers Combo - Bars Near Me - Glen Allen, Virginia

My daughter wanted to stop in for her birthday to try the triple dinner appetizer platter. She wasn't impressed, the cheese sticks were delicious but the sliders were basic and the chicken bites were nothing special. I had a 8 oz steak which was actually delicious but my rice was under cooked and so was my asparagus. Our server was very attentive and did a wonderful job. We waited about 15 minutes which wasn't too bad for a busy Saturday. Use the Yelp app to make reservations ahead of time I loved that. read more

Chili's - Good witch drink - Bars Near Me - Glen Allen, Virginia

I come here all the time. They have hands down the most organized service. A team for chips, another one for salad, one for drinks. You get the idea. On this visit, there were at least 2 parties of 20 or more people. That didn't affect their awesome service. I always get the 3 for Me deal. You can't beat all this for $10.99. I try to make different combinations, so I don't get bored. On this visit, I ordered my free chips and salsa. It is always free and you claim the coupon when you pay through the table machine. I ordered my unsweetened tea with Splenda, a garden salad with balsamic creamy dressing, the chicken sandwich by less with lettuce on the side and black beans and honey mustard on the side. My husband just ordered it as is. The salsa needs work. It's not my favorite. The balsamic dressing is bomb. The chicken is crispy and tender. Overall, it was really good. I'll post my other combinations soon. Definitely keep coming back. One thing: don't try to reserve a table through YELP, the restaurant will cancel it. They only let you check in person. If the wait is ever 30 minutes, I just cross over to Ross to kill time, but they do have a patio area outside if you hate crowds. read more

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I began eating at Chili's in 1976 before they became a chain. A single restaurant on Greenville Ave. in North Dallas...a couple blocks from my apartment. Bowl of Red (chili) $1.50, Old Timer (hamburger) $1.50. Coke $.75. Of course those days are gone but the line to get in frequently wrapped around the deck outside of their restaurant. I could get chips & a drink while waiting in line. I haven't been to Chili's here in Richmond VA for a couple years. Imagine my shock to find the chili completely gone from the menu and my beloved soft chicken tenders had become "crispy". Thank you Chili's for excellent food in the early days and for the fond memories but it's now time for me to leave.... read more

There was a little wait as it was a snow day here in RVA. We waited about 15 min which 29 was quoted and then sat. Cute corner by the window. We were immediately greeted by kelly who was the sweetest server I've had in a while. Her customer service is top tier. On a busy day she had a busy section and was all over the place but made you feel like you were her only table while being so attentive to every one. I will definitely be requesting her. Our food and drinks came out hot and fresh and not watered down. She even made sure to bring our disposable utensils. The establishment including the bathroom was well organized and clean. This was a great visit and will def be returning. read more

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Went for lunch on a Thursday. It was really busy. There was no greeter at the door when we walked in, so we (along with 3 other parties) had to wait about 7 minutes. We finally were seated, and our waitress came right over. Food was ok. My burger was dry, but nachos were good. Waitress wasn't attentive, maybe because it was busy. And we had to listen to loud training videos a trainee was listening too. Overall, not totally horrible, but not the best experience. read more

I will start with I have not been to a Chili's in forever but mainly wanted to try the aesthetically pleasing margaritas that were being advertised! The drinks were both delicious with the green one being a bit stronger. We split the appetizers always been a huge fan of the eggrolls , and the honey chipotle crispers were great as well even when warmed up the next day. Restaurant was surprisingly packed and so we didn't have to wait for a table we sat at the bar Food took longer than expected but it did come out hot so I won't complain! You can't beat $6 deliciousness go now not sure how long these are in season! read more

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The fall and rise of Chili's will be written in history books. We got their triple dipper with sliders, Nashville hot mozz sticks and honey chipotle chicken crispers, their BBQ platter with ribs and cheddar sausages corn elote and their 3 meal deal with Chicken, bacon ranch quesadillas. Everything was amazing. Each and every item was everything you want and expected from our nostalgia "fine dining" experiences. Even the corn on the cob elote was perfectly steamed and seasoned. Hats off to the chefs. We know it's prepared the way it is, but they still have to follow recipes and seasoning, and they do it well! We had a wonderful dinner on Sunday night. It was so busy but we got a booth for our sleeping 2YO. Service was great, especially for how busy it was. I felt God in that Chili's that night. read more

This Chili's has been so good lately! The food is always fresh and delicious. The 3 for me special is such a steal and if you have a rewards account you get chips and salsa free. The blackberry tea is my favorite and my fiance loves the monthly margaritas. Even when they're really busy, the service has been pretty good. It can be a little loud on the weekends but that's expected for the type of restaurant. My son has seemed happy with the kids menu as well. All in all an affordable and family friendly restaurant. read more

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I will always love chilis! Their food is outstanding with a good price, the place is clean and workers are very nice.

If I could put zero stars I would. I go to pay check even though I really should ask for them to comp my meal because there was black curly hair stuck to my chicken. I'm doing the survey that comes after payment and I'm in the middle of putting that in the typing section of the survey and my "server" comes and pats me on the back and snatches the device from me and says she will get fired if I put what I'm putting. Mind you this wasn't the first instance of bad service she was forgetting items and messing up orders. Everyone makes mistakes but her biggest mistake was expecting a tip after being so incompetent. I feel like she knew she didn't deserve it because she felt the need to stand over all the next people to pay to make sure they tipped. She was getting zero extra dollars out of me regardless because mind you the hair on the food wasn't even her fault so I don't know why she would think she would get fired unless she scratched her imaginary balls and put that pube looking thing in my food which I wouldn't put past her now that I think about it because she clearly doesn't thing very many things through. Food without the ball hair on it was great tho. for the server if you ever have the pleasure of reading this I hope the next person you snatch something from drags you out the establishment. I hope that you are stuck at that dead end job for the rest of your miserable days since you thought it was so much more important that my well being and I hope that if any children have the misfortune of being birthed by you, they don't think their favorite color is 12 and that the sky is green because you were so worried about taking a device from me that your children were raised by them. Clearly chilis is is you heart and soul so I hope they stand by you the next time you inevitably fuck up. read more

Only bad thing we experienced here was long wait . Our wait was 45 min and honestly it went by super fast . Our server was very nice and welcoming and stayed on top of all our needs . Would definitely recommend this location . read more

Service meh. Go for the chicken crispers. Skip the steak. *we did go during a busy Mother's Day at the end of the night. So will give them a pass. Also got a strawberry lemonade for the road no questions asked! read more

The server was delightful and very attentive. The steak was tough, over cooked, and flavorless. The salad was wilted and inedible. The ambiance was loud. The music was loud. The manager did not care my food was bad. read more

Why this location only have 3 star rating, I don't know. That does not match with our experience. Service was good, bartender was attentive, and was able to keep up with her bartop and all the incoming orders for drinks from the whole dining room. Service was rather slow. Maybe that's why they only have 3 stars on Yelp. 15ish minutes or more for dessert. The standard is 8-10 minutes. Our burger (the Bacon Rancher) was delicious. While it wasn't cooked to order as we would have liked (it was well done instead of the medium we had ordered), it was still very juicy and flavorful. Then we finished with Skillet Chocolate Chip Cookie dessert. It too was yummy. It could have used a double scoop of ice cream to better valve the richness of the cookie. read more

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I really enjoyed our visit to Chilis! The food was hot and fresh, with large, delicious portions. My favorites are the QB burger and fries!

It was my 1st time here and I liked it. People were very chill and I liked the relaxed, unrushed vibe, which is new to me. 1. Reservation: not necessary, enough seats 2. Food: 4 stars - I liked their salsa and chips. Loved how thin the chips were - Guacamole could have been better - Shrimp and steak fajitas: good. 3. Drinks: margarita was good and generous portion 4. Service: we sat at the bar and loved our server. I was quite surprised how good this place was. Don't expect some michelin star things here, they deliver what they promised, comfortable food, booth, service and atmosphere. read more

Chili's - Chili's: margarita - Bars Near Me - Glen Allen, Virginia

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One a fantastic chilis establishment. Honestly cannot go wrong anytime you choose to dine in at any one of there places but this one especially had great service, food, and ambience. Shoulda got the margs though. What a missed opportunity. I will riot until a new one opens in cville. read more

If I could give no stars I would. And if I could make them take me to the hospital I would. I don't know what they put in their salad yes the Santa Fe salad but I am currently sitting keeled over a toilet at 1:07 am in the morning thinking about thoughts of murder because something in there kitchen is clearly not sanitised enough for me to have the reaction I am having right now. My friend texted me before writing also on the toilet too so I know it's not just me and he got the sliders. Don't go here just don't read more

Great meal! Shy took such good care of us. He was SO kind It made my night. He was attentive and positive and had great energy! Food was good and It was clean. Thanks so much shy!! read more

everything was great I had the QP burger my Mom had the smash burger , nice portions , the food and service were excellent ! I will definitely return here to eat. The ambience was cheerful. read more

My youngest son and I had some bonding time today and got lunch at Chili's. My burger was fresh and fries were hot. Our waitress made sure we had everything we needed throughout our meal and they had every football game we wanted to see on TV lol. The 3 for me special is the perfect meal for something quick and still tastes fresh. read more

Chili's - Kids cheese pizza and fries - Bars Near Me - Glen Allen, Virginia

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Waitress Kira (spell check) was one of the best waitresses I've ever encountered. She was so sweet and outgoing. Her niceness was not forced, was very natural. My kiddo dropped his drink and she informed him that mistakes happen read more

The service and the food was really horrible it started with the Texas fries I found an orange in my fries I'm like ok mistake then when they brought out a remake of the fries there was and orange in that one so I asked the waitress is this something new they are doing she stated no I don't know what's going on back there this does not supposed to be in here she apologize and said I will take this off your order i'm like OK fine at this point so my daughter was eating her food and we noticed a ant on the table we called the waitress again and let her know it's an ant on the table and as she was standing there, we noticed an ant on my daughter's plate she didn't state it. I don't know why they're still seeing people here we had this problem earlier. All I could do is shake my head. Can we see the manager? basically he really does nothing but takes my daughters order off the ticket read more

Chili's - There is and ant on my daughter plate crawling around nasty very disgusting - Bars Near Me - Glen Allen, Virginia

April 2025 9950 Brook Rd Glen Allen, VA 23059 location We have never gone to a Chili's Grill & Bar restaurant in Richmond before and decided to try this place. We arrived after the lunch rush. I went and picked up the menus and we sat down in a booth to look everything over. Several minutes passed and a blond waitress walked past our table to check on a family of 3 who sat nearby. The waitress stopped by our table and addressed the 2 of us as 'guys'. How are you guys doing today, is what she said. I don't know when that became a saying especially when the person(s) are clearly Women! Addressing Women as guys is very Disrespectful and Annoying! I responded that we were Not guys and that was rude of the waitress to address us as such! The blond waitress's face turned beet red and without a word of apology, she did an abrupt turn and walked away from our table. I was just about to get up and seek the manager of the restaurant, when a very nice young lady (the name on the receipt is Teondra) who was assisting with the to go orders, approached to ask if we were ready to order. She did Not address us as guys! She answered our questions, and recorded our to go food order. I don't understand why it took over 15 minutes to receive the food but the food was okay. The lunch rush was over by the time we arrived. A huge Thank You to Miss Teondra, a very nice young lady, who added some sunshine and positivity to an otherwise unpleasant first time experience. Advice to management: Inform your employees to re-frame from addressing Women as guys! Its really very simple....Just say Hello, would you like to order now? Also, management should hired a professional cleaning crew. The area we sat in was dusty and had a old food smell. read more

There were 4 of us, and we placed our drink orders, it took a while and then we placed our dinner orders. Two orders were salads and 2 orders were steaks. We talked for a while, and then realized about 40 minutes had passed and we still had no food. About 10 minutes later the manager said our food was under warmers for too long and will have to be redone and was going to comp us for the inconvenience. We waited, and waited, and it was now almost 9:30 pm, we asked for it to go, after another 10 minutes we just left. Not sure what was going on. It was not crowded, plenty of staff, and never saw the manager and our waitress seem to have no clue. Never had this happen any place else. Two of us are in our 70's and two in 40's, we were a very quiet, and did not cause any issues as they had come to us with the problem and was going to fix it. We just did not understand why we never got our food. read more

I chose this spot for an evening meal as I hadn't been here for years. The last thing I ordered were their chicken strips which were delicious. In this recent visit, this was not the case. The chicken tenders were smaller in size and lacked flavor. We also ordered the double stacked ranch burger and the meat was surely plentiful but the fries were extremely salty. This was disappointing because near $20 for a burger entree, you would hope the fries were alright. We also wanted to try their chicken ranch quesadilla as an appetizer but ended up getting them after our entrees. They were not enjoyable nor worth the price as you barely get any meat in it. It's two tortilla shells sandwiched together with sour cream, lettuce, and pico de gallo on the side. This was a busy night and understood service may be slower but gratefully, the wait for food wasn't an issue at all. However, we also weren't refilled on our drinks nor offered during the duration of our meal. The overall experience would not encourage us to return. read more

Friendly staff at this location make this Holiday Strawberry & Blackberry Margarita even merrier! Quick service & easy atmosphere. Grab the Triple Dipper with lots of choices & wing sauces! Plenty of more healthy choices too! read more

Chili's - Merry Maker Margarita with Tajin rim - Bars Near Me - Glen Allen, Virginia

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The 3 for you special is a great choice for a great juicy hamburger fries and a soft drink. It is also a great bargain. It also includes chips and salsa for a starter. My waitress of choice is Alice. She is very attentive. The place is spotless and a pleasant place to go for lunch read more

Everything was great as usual. Friendly helpful staff, good food, decent prices. We come here several times a month and always a good experience. read more

Always a great atmosphere with great food at a great price! Most of the time the service is spot on as well!

Katie and Hannah are awesome service members... kind and professional!!! They greeted us with a smile and promptly took our orders. Food and drinks were grate ... highly recommend this store read more

The bartender was very polite and kind. I stopped in for quick lunch and to get to go items for husband later. I was starving after shopping near by and had not been to a chilis in a long time. I wish I had just gone home. Please! please! don't get the chicken fajita explosion salad. The chicken was still frozen, the cheese was moldy and lettuce wilted. The side quesadilla bites were also burnt. The nice bartender had them remake them but they need to clean/change oil. They were terrible. My stomach felt terrible minutes after leaving there. I unfortunately have food poisoning and being admitted to hospital. Don't order any salad or chicken from this restaurant. Henrico doctors hospital doing a report from my visit. Actually just do yourself a favor a realize this chain has gone way down the hill. Don't go there to eat. So disappointing. I just wanted a salad and take out. Got food poisoning instead and don't wish this on anyone. read more