Since the new management they've definitely turned things around. Food is hot and tasty. Except, we tried the Nashville mozzarella cheese sticks and they were so salty, we didn't finish them. We hardly ever have to wait for seating and probably the only family restaurant that's never really loud. read more

thumbs down Food is ok Service is terrible Ambiance thumbs down Never answer the call & to go orders read more

Food - came hot BUT the presentation wasn't GOOD at all. (Egg rolls) Service - it's never a 10 EVER! But it's a convenient location off the highway. It's so crazy how many disturbing things happen in this location and it's yet to be closed down. I asked for a 2nd drink & it came in a smaller GLASS - before I could ask the server goes, we do t have enough of those glasses, she's washing etc it's 11:22pm at night. WTH ?! Unclean glasses with a 1/2 full bar. Bar area clean and staff were friendly and polite. Good for a quick bite if in a crunch. read more

Chili's - Berry Dragon drink of the month - American Near Me - Forney, Texas

Overall 10/10 experience! Waited all year for the lemon drops to come back. After a long hard week at work, this is the perfect treat. Only thing missing is a jukebox read more

Chili's - Lemon drop!!! - American Near Me - Forney, Texas

Today's experience was exceptional. The wait person was very friendly and pleasant. We ordered and received our meals quickly. Recently I had a bad experience with their delivery when I ordered online. But this was a very positive experience. There were three of us. The other two ladies ordered from the kids menu, they got the same thing: chicken strips with broccoli and one of them added an extra side of mashed potatoes. They raved about how tasty their food was. I ordered the bowl of soup and salad combo. The chicken enchilada soup was delicious, and the salad was perfect--fresh, crunchy greens with plenty of tomato, which I like. We got there for lunch when they opened because I had to be somewhere in an hour, and I wasn't disappointed with how quickly they served us. The place was quieter since they hadn't been open long. All in all it was a very nice meal. I would recommend dining in, rather than getting delivery. There are a few kinks that they need to work out to get orders correct and food fresh. But that wasn't the case today. Good job! read more

Came here with a coworker for lunch and the meal was lackluster. We arrived around 1ish and it wasn't overly crowded. The service we received from the waitress wasn't great and she barely visited our table outside of taking the order. I ordered chips and salsa, a house salad, and the chicken tenders. Out of everything, the only thing that was good was the salad. My coworker ordered Buffalo wings and ribs with sides (not pictured). I opted to taste test it and everything was just... dry. I haven't had Chili's in a while.. and now I remember why. read more

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I like coming to this chili's. The staff is very attentive and friendly, on this particular occasion my steak was a little overcooked. No fuss on my end. I mentioned it to the waitress when she asked. However, the manager came to my table, she was very polite and asked if she could make me an another one free on the house . I didn't get her name, but she definitely seemed like she really cared and it felt natural, not a force fake feeling. In words of terminator - I'll be back read more

Good and kind service! From both the pickup area and management! Food was pretty good too! The steak surprised me!!

It took a while for our server to come but when he did he was amazing! Best service I've had in a while. I haven't been to Chili's in a looooong time so this was a pleasant surprise. The food was amazing and enough for me to take leftovers. Every item was hot & prepared well. I will definitely go again. read more

Chili's - Triple Dipper (wings, Fried Mozzarella & Southwestern Eggrolls - American Near Me - Forney, Texas

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Just arrived . . . I've become the cheap AND cheerful foody!! Stop #1 #noBueno. Chili's is known for being the classic act! Service and servers could use some training, not really excited read more

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The only reason I ever go to Chili's is their queso burger. Im not very adventurous with burgers, I usually just get a classic cheeseburger but this is the one exception. The queso burger is always amazing with pico and tortilla strips and obviously the queso. Definitely worth a try. Otherwise the rest of the food is decent. I would not recommend the fried pickles though. They tasted like they were made in the toilet. Very bad after taste and too much breading. They also didn't even give us ranch to go with them. read more

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It's a chain.... basically this is one of those spots I look for when you end up in a town that rolls up the sidewalks at 9 pm! The food and service were Meh...... Like I said it's ok when it's the only game in town. They seem to be dingy and grungy. Time for an update..... read more

Paul and Kim gave excellent service the best chilis ever !!! Food was so amazing and so fresh it just melts in your mouth !!! read more

Quick and easy service when I ordered online. I ordered a triple dipper and they were very kind and considerate to add fries to my order.

The food choice now is disgusting. What I ordered was disgusting and so expensive I feel like if you throw up that taste better than chili now it used to be delicious. I wanna punch out the owner, but I can't. I used to love the turkey burger with cheese they deleted it. I used to love the shrimp and they deleted it. I used to love the cheesecake and they deleted it. The manager said it doesn't sell. It's like they don't even care about customers anymore. Is it still owned by Brinkers? The choices are awful. They don't flame broil anything it's all on a flat and it tastes terrible! They don't have the good lime fajitas chicken fajitas with the cilantro rice. They now have rice that taste like dog food. They need to close down this store in Forney Texas. I live a mile from this store. We are never coming back with my eight friends we all got terrible dishes. We all have complaints eight people. Thanks and Goodbye DLT Forney, Texas read more

I ordered online. I messed the order up. I had to bring it back. The manager didn't hesitate to correct my mistake!! He's doing an awesome job. I appreciate this so much. Next time I will slow down and read . His name is Paul read more

Bar service was average. Sweet and sour was overloaded in texas tea cocktail. Waitresses appear to double as bartenders. Had the Triple Dipper - was good. Atmosphere is as expected. read more

The absolute worst food I've ever had in Texas. Food has dramatically changed here the past 10-20 years. All their food is now frozen. I had the triple play, which they've had forever. The chicken crispers used to be fresh and the batter would fall off the chicken. Now they're dino nuggets. The fries are frozen and incredibly dry. If you can't cut potatoes and put them in the fryer, you have incredibly lazy management and leadership. I understand inflation. I understand times are tough. The answer is not to nickle and dime your food costs and give a horrible product to your client base. These restaurants need to stand up to what's going on. We're all just accepting defeat and accepting this mediocre type of food and service. read more

Went yesterday with my 3 young kids for lunch. Got seated right away but then waited 10+ minutes for our waitress. Took another 15 minutes til we got our drinks (waters and kids drinks) She took our order, was served our food and asked if we needed anything else (just a side of ranch took 15 minutes ) I usually tip good service- I didn't tip at all. This was by far the worst service ever, the waitress was young and blonde but not attentive to our table whatsoever which is frustrating when my young children are just waiting around. Even waiting for her to bring back to-go boxes took over 5 minutes. The food however was great. But they need to get new staff, or better training. I do not plan on going back. read more

We walk into the restaurant 10 till 6pm We were immediately seated. The restaurant is about a third full. We wait 20 minutes for someone to bring venues and ask for our drink order. After another 10 minutes we are brought the wrong drink order. Another 5 minutes goes by and a waitress comes to take our order. She is friendly but never gives her name. We order. 10 minutes later the correct drinks show up. Never given straws or flatware. 10 more minutes here is our salads. Still no flatware, waitress puts the salads on the table and just walks away. We have to flag down a random person who works here for flatware. It arrives and so does our dinner. I had ordered medium well sirloin, mac& cheese and loaded mashed potatoes. The potatoes were great. I cut into my steak, it's rare. Way to rare. I try the mac & cheese. It is refrigerator cold. WTH? I flagged down the hostess. She gets our waitress. I explain the issues. She says you ordered a rare steak. I said no I ordered medium well. She says it's the same thing. OMG! For real? She finally took my meal. 20 more minutes later my meal comes back. The rest of my party is finished and ready to go. I start to eat. The mac & cheese is wonderful! The steak has good seasoning but is tough. Not even a tea refill. 1 hour 40 minutes to get and eat a meal. Never an apology. No even a $1 off the bill. Wow! Chili's you need to do better!​ read more

We went here last night on a Tuesday night. It was pretty busy, but we were able to get seated right away when we entered. You can tell the place was understaff as there were only 3 servers for the whole restaurant, but they made the best out of the situation. The cool part is they have the portal where you pay which I prefer as sometimes it can take forever to get your bill. If you sign up on their app, you get a free chips and salsa or a non alcoholic drink which was nice. It is advertised everywhere, I guess it is good marketing for them. We got our chips and salsa and thank god is was for free as the chips and salsa was okay lots of crumbs as I felt we got the leftovers. We ordered the ribeye for $20 and I got the Alex burger for $10 dollar. Burger and fries itself was good and filled me up. It did not have mayo or a special sauce, I ended up with ketchup with the taste. Do not order the ribeye as my wife said the steak was well done and not medium rare and tasted really old. Service was great and attentive. I probably would not be coming back anytime soon. read more

We stop coming to this location because the service had gone down hill, but tonight we decided to give it another shot and our waiter Cody did not disappoint! Our order was all correct, he never let our cups go past the half way point and he was so pleasant. The food was hot and delicious! read more

Ordered the El Niño margarita and the old timer with cheese. The drink was tasty and came out fast. I was afraid it'd be watered down and tart, but it was pretty good. The burger was delicious but the fries were a little salty. read more

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I'm surprised with the negative reviews because we had a awesome visit and service. The restaurant looked great. We sat by the bar. Had the triple dipper and everything was very good. The egg rolls and crispers may have shrunk a bit over time but were very good. The sliders were awesome. Always good salty chips and salsa. Ordered the $6 drink special and was tasty. Great job guys. Thank you. read more

Ordered online went in and picked it up. Ordered Smashburger ,fries, soup, child Alfredo with chicken. The burger was awesome. Fries were great Alfredo chicken was very delicious all areas, 5 stars across-the-board. read more

I tried again to support my local Chili's and experienced another disaster. This is happened before however I keep trying to go back because they are local however I cannot continue to receive this quality of food. Ordered quesadillas. Hardly any chicken. Pieces were not even attached. Looks like they toasted each side separately and threw them in the container. Unable to eat and too upset to call. We ordered fajitas and the meat was tender. We asked for pico de Gallo and they literally put a baby spoon size in the container. Baby spoon! So disappointing when you want that on each taco you create and you barely had enough enough for 1. read more

Chili's - Supposed to be chicken quesadillas but was a hot mess! - American Near Me - Forney, Texas

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Man, I tried to give this dirty, unprofessional, unorganized , did I mention unsanitary Chilis another go. They failed again. Sooo rude. Every time it's busy the one and only bartender is always having an attitude. Like honey why??? If you can't keep your emotions to yourself when you're working in a stressful environment for goodness sakes QUIT your day job!! They do not have enough staff clearly because plates from previous diners sit for hours so they do have to seat you. Anyway I could go on and on but they will soon see!! read more

Went in for a cold beer and get 2 dinners to carry-out on a sweltering late Monday afternoon this week. Kayla, the sweet, capable bartender was a breath of fresh air and pleasant to talk to. They weren't real busy at this time and my dinner order also included their great Grand Coconut Margarita for my wife. The food was great but Kayla explained the new Chili's policy for getting any alcohol to go must be ordered at their in-house 'to go counter' - she was NOT allowed to pour it, package it, and give it to me !! So I went over to the 'to go counter' where I had to deal with a very young kid who wasn't very proficient on the register pad. Had to wait for him to snag someone with experience on the proper data entry so ordering my Marg took awhile. You also have to pay right there so you end up doing 2 separate charges on your VISA. I hardly ever carry cash so this maneuver of getting a cocktail to go was a big skidmark on this particular Chili's experience. read more

Highly NOT recommended. They give you incorrectly advertised food and leave you to figure it out. They advertise a beef bacon cheeseburger and instead give you a chicken bacon cheeseburger. Absolutely disgusting and not what was advertised nor ordered. Do NOT order from here or you will be highly disappointed with the experience. read more

We drove 40 mins to get our food and it was so bad mine was supposed to be a bowl and the shrimp and rice was so old. My husband got a salmon with hardly and rice and the rice was so hard! I called to speak to a manager about this and they still have yet to call me back that was a 1 hour and 40 mins ago! I understand mistakes can happen but you are unavailable to talk to me and have yet to call me back to make it right! Smh trash read more

Chili's - A old,gross, shrimp bowl! - American Near Me - Forney, Texas

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I love going to this location, until today I got my order Togo and I was so happy to finally eat once I got home, food was not edible. I had a very horrible experience with my meal, My steak was suppose to be medium and it was well done and not edible, my Chicken quesadilla barely had anything in it, my cheese fries were horrible, Will not be coming to this location again. read more

Chili's - Loaded Fries - American Near Me - Forney, Texas

Good food and service. Bartender Chris is great at what he does!!! Great environment and ambiance..

I don't know who was managing Feb 19th at 6pm however it was the worst service ever. I ate my appetizer without a napkin or setup and no bar tender at the bar because she was busing tables. I looked for a manager the hour I was there, nothing. I used to work for Brinkers and have managed multiple chilis. This store is not worth your time. Very disappointed. read more

This review is strictly for management. You really need to properly staff your restaurant. Only having 2 servers and over half the restaurant empty causes customers like us to not come in. We tried but 30+ min wait is not worth it. So while you understaff realize our tab is normally close to $200. We are eating somewhere else. So sad, we love eating there. read more

Sometimes we want food we're familiar with. The staff is great. The food is fantastic. When I wait inside to pickup our order, the bar staff is friendly too. They all provided great service. read more

Best chilis around!! Staff is amazing. Place is always clean and food taste great! Definitely gonna go back!

Came in for late night happy hour with a few friends. We got a combo of apps and a few drinks. Drinks were good. My Long Island felt more like a weak island but it was ok. The margarita was delicious. Service was friendly and prompt. The food is tolerable at best. The wings were too lightly sauced. The fries we got were soggy but presented in a cute little skillet. The chips salsa and guacamole were very good. Not sure I would return just because the food really was sub par. read more

Wanted to enjoy a nice meal with a friend. Didn't happens today. Food was fair. Service was a little slow. Wasn't real crowded. Waitress checked back on us 2 times after food got to table. When it was time to pay the bill I put a $100 bill on table. Waitress told me to pay on the little widget on table. Can't pay with cash on it only credit card. After a long wait she returned to table. Picked up $100 bill. Went to get change. My bill was $34.19. So she gives me my change in $5.00 bill and left no change. Should have been .81 change. Called her back to table asked about my loose change of .81. She then reached in here pocket pulled out 4 quarters and Slammed it down on table and walked away. Want be going back there. read more

We always order to go. I like getting the Cajun chicken pasta. When I get home I add more cayenne pepper. Most of the time the forget to add my toast. read more

I wish we could leave zero stars. The waiter, (middle-aged Hispanic), got angry that we used a gift card to pay. He rudely said, "Thanks for nothing" after we left an appropriate tip. Never got our drinks refilled. Food is mediocre quality. Not a friendly interaction. I would suggest going to the Forney Applebee's location. read more