The manager was great. He noticed we were waiting a little long when it was busy and had us order right away. Food came out super quickly and he even offered us a free desert. Mistakes happen but he made it right and we appreciated it. read more

I've been coming here over 20 years. It has always been the safe play for myself and my family because the food is good, the service is good and it's affordable. But yesterday was the worst experience I've had. The food was terrible. I always get the classic honey chipotle chicken crispers, they're always the same but this time it tasted like they didn't even batter the skinny pieces of chicken before battering it, the Mac n cheese was literally soup and my fries were cold with no seasoning. The mozz sticks were good though. Our waiter never refilled our drinks, we never got napkins or straws, and 3 people costed $90 for some mid grade food. Idk if I will ever go again, this experience ruined my Friday night. Ambiance was LOUD but that's to be expected. read more

I love this Chili's, they're amazing and so nice. Me and my family come here all the time we love it. W Chili's

First off, we have come into Chilis off and on for years and years. We mostly visit the Folsom location because it's near home. We tried the Fair Oaks location tonight and I am so glad we did! This is a decent chain and you get menu items that are typical with some changes or seasonal items here and there. The Folsom location is hit and miss with food, cleanliness etc. each time we go there, we think that they are probably not going to be in business for much longer because of these things. Visiting the fair oaks location today really made me appreciate them on a whole new level. The service was AMAZING So friendly and sincere and helpful. Our waiter David, constantly checked on us, brought back things we ask led for very quickly even thought they were busy. On top of that, the manager also came around 3 times while we were here, checking in to see if we needed anything. This is 5 stars because of our waiter David mostly, but everyone from the hostess to other employees walking by, they would all smile and seemed happy to help. The food tasted good too! We got the smash burger which was great!! Fries were great too! A big thank you David for being so good, sincere and friendly! We appreciate you! Ps. the watermelon ice tea is sooo goood!! read more

Chili's - New menu item - American Near Me - Fair Oaks, California

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Food was delicious as always, however, Todd is incredible! He is so thoughtful, attentive and kind. I hope we can have him as a server every time. What a wonderful person and server! read more

The food and service was excellent for a Friday night. I will go again and recommend it to my friends and family.

This place is OK my coworkers and I decided to meet after work and this was the place of choice , I felt like we weren't checked on after we asked for the bill and told we could do it ourselves on the tablet which isn't a problem but my coworker had left overs she would of wanted to take home . Drinks and food were good Care:3/5 Quality :3/5 Cost:3/5 Cleanliness :3/5 Atmosphere :3/5 Parking:3/5-Shared read more

Chili's - Classic Sirloin* - 6oz - American Near Me - Fair Oaks, California

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First time trying chili's and it was pretty good. I tried the triple dipper since i've seen it multiple times on tiktok and it didn't disappoint, i just wasn't a big fan of the mozzarella sticks with the nashville hot. Overall the service and quality was excellent. read more

Chili's - The Triple Dipper - American Near Me - Fair Oaks, California

Chilis you go hard. The triple dipper was everything and more. The mozzarella sticks were amazing. Great service. The Shirley temple slaps. Worth my high cholesterol and possible diabetes. Going to be regulars. Texas Roadhouse who?! Chilis!!!!!!!! read more

The service was really fast and the food was amazing for teenage boys. You had drinks before we even finish ordering which was amazing.

We love our Citrus Heights, Ca service and staff. My complaint is I am trying to submitted suggestion to the corporate office to suggest adding "straight edge" knives for their steaks. When cutting into to any of the steaks, the serrated knives really 'tear" up the meat. On their site to submit this feedback continues to error out with no specific area in the page of what the error is. read more

The steak fajitas are really terrible. Nothing like the picture on the menu. The meat was gray and dry and dusty with no flavor. they used to be good but they have changed their ingredients. Don't order these. They were $25 and I cannot believe the restaurant would actually send out this gray overcooked meat. Sidenote, I ordered mine medium rare. read more

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Very good service the food is amazing the servers treat you with respect and talk nice to you

when we walked into chili's no one even looked at us. a few servers walked by but said nothing. we waited over 10 minutes to be seated or acknowledged . we stood there waiting almost 15 minutes so we left and went to Red Robins read more

My wife and I hadn't been to a Chili's in many years... not sure why, it just didn't occur to us to go, I guess. Well, the 10.99 meal deal appealed to us, so off we went to the nearby location at Sunrise and Madison. The place was neat & clean, and we were quickly greeted by friendly staff. The manager, Greg, stopped at our table to greet us and ask if we needed anything... even before our server got to our table. The burger was good, and our server, Ashlie, was super attentive. In fact, everything about our visit was spot on. Note: if you order the smash burger and wear long sleeves, be prepared to roll them up or be willing to have the juicy burger wet them down. Nothing to not like about our visit. We'll be going back for sure! read more

Thank you to everyone, it was 100% perfect! I ordered the Just Bacon Burger and added mushrooms. The burger was cooked perfectly and the lunch special came with a giant bag of chips and salsa read more

Chili's - Just Bacon Burger. Added mushrooms. Lunch Special came with Chips & Salsa - American Near Me - Fair Oaks, California

Food from the menu is mostly less expensive than fast food. Our male server who had worked at Folsom --can't recall his name--tall, 30s, was absolutely outstanding. Like 5-star service. Food was perfectly prepared. read more

Chili's is such a yummy great spot for lunch. Their salad with salmon in place of chicken is fresh and delish. Their margarita chicken lunch is also packed with protein! The food comes out quick. The bar seating is very nice with multiple big screen TVs showing the games, etc. Great service and super clean. read more

Not great service. Ok food. Management is clueless. No effort to greet customers or help provide service to bar customers.

When you go here ask for David Guerra! He's an amazing host/server and am always pleased with the service that he provides. Yall need to get over and get right ! read more

The service was good however the food ... not so good... very small portions and overpriced... also refused to sub out cheap liquor for something decent... ordered the fajitas and man I should've went down the road to el tapatio ... at least I would've gotten authentic and tasty food. Don't waste your money in this shit hole. read more

My rating is for ordering food to go and picking up curbside. This location of Chilis is super busy and they have several parking spots for curbside. They are on the south side of the building. It's easy to order on their app and easy to check in once you're there. The app doesn't allow you to ask for things extra or modified so you always have to ask for things when the server brings your food out. I feel bad they have to make another trip out to my car. The food is always ready when I arrive and I've never had an incorrect order. I recently learned you can order alcoholic beverages for curbside when I saw another car getting drinks - didn't know that! Overall I would choose this Chilis for pick up! read more

Food came out really fast I was not expecting it to be that fast. My steak was cooked perfectly and super flavorful. Chips and dip was on point like always and the white queso sauce was amazing, as well as the guacamole. Our waitress was super nice and super attentive and made sure we were well taken care of. Restaurant was nice and clean. read more

Chili's - Chips & Salsa - American Near Me - Fair Oaks, California

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I had gone in on a night where it was busy. That's not my issue. Me and my party of 3 were put into a virtual queue and we're told it was a 20-30 min wait, again not an issue. We waited 40 min and the virtual queue said that we were the next to be seated. We head inside to wait and we hear "Amanda, party of 3". I see another party be seated and think nothing of, but when I ask if it was me being called, one of the hosts rudely said "ya we didnt call you yet". At this point I check the virtual queue I was put it and it had taken me off completely. We continued waiting and I hear two of the female hostesses whispering about how it was a different Amanda party of 3. Instead of apologizing or making the moment right, they then seated the party behind us. It would have been fine if they had made an effort to fix the situation but they didn't. And after waiting almost an hour we went to eat somewhere else. read more

I order from here about once a week. It's always a to-go order that I make through the app and pick up. However, there is almost always SOMETHING forgotten from the order. Sometimes it's the dressing for the salad. Sometimes it's the dip for the chicken crispers. Sometimes it's the utensils for the entire order. read more

BAD REVIEW FOR LYING TO US!! We eat here all the time mainly take out. The take out crew is always friendly and Caleb assisted me at the register for take out that evening and was friendly and nice that's how I remember his name. A week in a half ago we did a take out and had two bowls of bad chili it was overly seasoned with salt and we paid over $100 for 3 adults. The chili was Horrible! I called and spoke to the manager Caleb and was told by him he would get us some gift cards and that it takes a few days and it would be put in my email. Still waiting so I called the manager today again 7/18/2023 his name is Caleb second time speaking to him mind you it was his idea and he offered the gift cards and he remembered speaking to me a week or so ago. I've been waiting checking my email so I guess I have to call the corporate office office myself and make a complaint Which I didn't want too!! The the manager is forcing me to do the work for him all I wanted was my money back for the Chili only. But now I have to call the Corporate office myself. I will give him a few more days before I call and updated my review if he does what he promised. We have even eaten there and had excellent service every time with a different manager and servers who made our eating experienced Fun. So we will find another restaurant for tonight cause it's the principal until this issue has been resolved. Until that promise has been kept read more

Meat in burger was different and not as good as usual. Management claims same supplier.

Nothing special, food was alright, service was ok , just another chilis ... I nor a big fan

Friendly greeting so we entered. Our waitress Janell took good care of us. We both enjoyed our dinners .

Just came from lunch at this Chili's and it was AWESOME!!! The food was delicious and it wasn't a problem to specialize our order (no salt on fries). Restaurant was immaculate and so friendly. Have to mention our waiter, Brian. The guy has a true gift and was such a fabulous waiter and fun to talk with. We will be going back very soon. Thank you for a fun experience! read more

Yum yum get you some ... delicious burgersThe service rocks..The food is awesome the price is great..Staff is quick and friendly..The restaurant is clean and organized..This is a go to for some bbq read more

Came here for dinner with my beautiful girlfriend on Cinco de Mayo. This restaurant was the only place we can get seating under 20 min wait and the staff were nice and courteous. The best part... 2 for $25 is still available so we ordered that: 1 shareable appetizer, 2 entrees, and 1 shareable dessert. We ordered chips with salsa and guacamole, bacon ranch chicken quesadillas, grilled chicken fajitas, skillet chocolate chip cookie, and two iced teas. Chips with salsa and guacamole: **** (it was good) Bacon ranch chicken quesadillas: ***** (da bomb!) Grilled chicken fajitas: ***** (gf loved them) Skillet chocolate chip cookie: ***** (recommend!) Decor and staff: ***** 24 out of 25 stars, or 96%, earning 5 stars from me. My girlfriend and I left with great memories and hope to come back soon. read more

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We had a nice family night out. The appetizers came out quick, the drinks were never left empty and the food tasted great! The manager checked on us and nothing but good things to say. All the staff were very friendly. Highly recommended this location read more

Chili's - The smash burger is amazing!! - American Near Me - Fair Oaks, California

They rushed my Togo order smh I'm so Mad 0/10 it's sad how they do their loyal customers read more

Chili's - This was supposed to be a triple dipper Triple Dipper - American Near Me - Fair Oaks, California

We go to the Sunrise location quite often for lunch and mostly order the 3 for me special. I've never been disappointed with my meal or the service. The servers are ALWAYS pleasant and friendly! I notice this every time and appreciate it greatly! It really makes a big difference, so the reason I'm leaving a review. You guys are great! read more

i can't say enough about the staff here. they are always so welcoming and friendly. food is always great. restaurant is always clean.

This Chili's location is the best in Sacramento. Great service and the Three for me Smash Burger is delicious! I will be returning soon! Thank you!!!!! read more

Wonderful service!!! We had a party of 8 (with kids) our waitress named Kaylee was extremely accommodating and patient!!! Kaylee never let us have an empty drink, empty salsa dish or empty chips! We had a spill at our table and she and the manager jumped right in to help asap! We felt so welcome & taken care of during our time here. I didn't get the managers on duty name (maybe general manager?) we came in 4/27/24 around 6:30/7pm, he checked on us throughout the night and really cared about our experience. As for the food it was great & came out hot!! It was extremely nice to have such great service and food even when they were so busy! Thank you staff you all did great!!! read more

I frequent this chilis with my wife and the service and food are always amazing. It costs less for a night at chilis than it does to go to fast food these days, for a way better experience. The staff are always friendly, the food is always affordable and it always tastes amazing. read more

When did Chili's take a Major Dive Downhill??? This is not your father's Chili's now. Food was mediocre at best and that is being nice. Not sure but think my food was microwaved as temperature was uneven with part hot part borderline cool. The portions were insulting small. The 1/2 rack ribs was under a 1/4 rack everywhere else i have been. They were mostly dry with a few bites not as dry. They actually tasted as bad as they looked. read more