Customer service is great and the food was amazing.The atmosphere was a plus. Food would serve fast. It looked amazing.

I've been here a number of times and I really wanted to share how much I love this Chili's. Every, single, time I have been to this location, we have been met with fantastic service, little to no wait times (even during a dinner rush), and the most amazing food. People think I'm kidding when I say Chili's is my favorite restaurant, and I think if they came to this location they would see why. This past Saturday, we came during dinner time, and were sat almost immediately. There was an influx of people at the same time and the manager worked fast to get 20+ seated and constantly communicating with everyone. We sat at the bar, and the young woman who served us was extremely attentive and truly so nice, and made the experience even better. Finally, obviously the food. We always get a 3 for Me and a Triple Dipper, and it was so tasty I almost had to order more to go. The food was so fast even though like I said, the restaurant was packed! Highly, highly recommend and I will be going back, probably as soon as this weekend. read more

Had the big mouth bite sliders and fries at the Polaris Chili's. I ordered american cheese, ketchup and mustard only. I received 4 sliders.with the works. They sent it back and provided what I requested. The first two were good. the remaining two had a weird spoiled taste to them. I could not finish them. Told the waitress, her reply, "Oh". The watitress recommended the watermelon lemonade. It had 1/8 watermelon coloring at the bottom of the glass but tasted like lemonade. She asked if I wanted a refill. I asked if refills were free, she said yes. They were not free. The drink alone was $3.89 times two. Days later, review my bank account. Sliders, fries, two lemonades cost nearly $30.00. My last time eating there. The server was ok. I asked for fries with no salt or light salt, she said it could not be done. I just looked at her, no words, then she went and checked. It was doable. read more

This one is hard to rate - which server you have really impacts your experience at this Chili's location. We've been sometimes with a great server and the meal is 5/5 out for a restaurant like Chili's. Other times we get a not good server and the experience is more like a 1/5 or 2/5. Generally the food is good and a good value, I frequently order from the 3 for Me menu on the last page. The chicken bacon ranch quesadilla is pretty good. The pay at the table electronic system is handy when it works. And this seems to be partially on the server - one time it took us for our table to pay (we knew because of a picture timestamp right as we ended eating), because the electronic system wasn't working and the server wasn't believing us or helping. Finally the manager stepped in and forced them to do receipts/card payments how most restaurants do. After that experience we didn't return for about a year, but we tried it again recently and had a great server where everything we ordered was correct, quick, and he had even pre-split our checks on the payment system for us. read more

We were at the Columbus Air Show looking for a quick bite to eat on our way home. The location was not busy sat at a high top Burgers, Wings and Beers were the order of the day. Food and service was as expected. read more

I've been wanting to do Chili's for a while. I got my Big QP Burger with Fries, chips and salsa, and drink at one price, while my girlfriend got the Chicken Bacon Ranch Quesadilla and she enjoyed it. The Big QP Burger was delicious and like it better than the fast food version. My girlfriend and I shared chips and salsa along with the Skillet Chocolate chip cookie with vanilla ice cream and chocolate sauce. Jeanie did an awesome job in taking care of us at Chili's and will be going back there soon. read more

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When thinking of great steak, I wouldn't have thought of Chili's. After today, I'm highly impressed! The 10oz Guiltless Sirloin and roasted asparagus is phenomenal! The steak is topped with a garlic-pesto sauce and topped with pico de gallo. No steak sauce needed for this flavor! read more

Chili's - American Near Me - Columbus, Ohio

Dang, both the regular restaurant and the To Go counter are PACKED on Saturdays here. Also, be careful waiting at the To Go counter as servers walk right through that area to bring food and dishes. read more

The atmosphere is kid friendly and family ready . The food was good from what my family said I had the soup and a drink both were tasty. The service was pretty quick and efficient. My family wanted to try the 3 dippers so that's what they had . read more

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The restaurant was busy and crowded with people waiting for a table. We only waited about 5 minutes. I ordered the Good Witch Margarita but our server brought the wrong drink order. She quickly replaced it with the correct order. The chips and salsa were good and salty. We shared the quesadilla and there was plenty enough food for two. The restaurant was quiet enough for conversation. The food was quick and tasty. We will definitely come back when we are in the area. read more

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Amazing service, I think our servers name was Andrew. He was so sweet and attentive. 3 for me is a great deal!

Good first time here. I tried the viral triple dipper which was very tasty but on the expensive side. read more

Chili's - Triple Dipper - American Near Me - Columbus, Ohio

Ordered delivery, salad arrived with no dressing. Food is often inconsistent or has items missing.

Started out bad. We walked in and the man who was dressed up pretending to be a woman completely ignored my existence and would only look at my wife. Not sure why he singled me out because I could care less what he does with his life. But, the hate was there. Received our food and the rice was cold and hard. Don't try the new nachos because you have too many chips and not enough of anything else. Only a few chicken strips. Our server had to leave mid eating which was fine but it wasn't appropriate for us to hear him argue with another employee. The bar waitress took over and said if we needed anything to come over to her. Never checked on us once. Since the kiosk to pay our bill didn't work, we had to go ask for our check and for to go boxes. The place wasn't busy. Horrible service Hateful staff Will never eat there again read more

Chili's Grill & Bar Mark McBane Posting publicly across Google Food Service Atmosphere We went to Chilli's Thursday, March 19th at 5:15 for our granddaughters birthday. The restaurant was pretty empty except for the bar area, Our server was good with drinks and appetizers. It was just my wife and I at that point. The rest of our party joined us about 15 minutes later. The server was right on it and got drinks and appetizers. Total of 10 in our party. He took our orders and read them back. That's when things got bad. While waiting for our food our salads came out. Having waited more than a 1/2 hour my wife got up to talk to the manager who assured her our food would be out shortly. In the meantime our server was busy sharing phone whatever's with the receptionist. When our food came out it was obvious it was under a heat lamp for some time. All who ordered steaks ordered them rare. My wife's steak came out medium at best. A different server was flagged down and took her steak back to the kitchen. As we were waiting for her steak everyone else was eating so their food wouldn't get cold. About 20 minutes later the steak came out perfect. The only problem was that everybody else was finished. We asked for togo boxes and the bill. The bill was totally wrong. Extra steaks were added and several other mistakes were rectified ,10 minutes later we finally left. 1 hour and 55 minutes for dinner at a casual restaurant is unacceptable. Something needs to change! Add photos & videos How much did you spend per person? How long did you wait for a table? Do you recommend making a reservation? What types of seating were available? (Select all that apply) Add more details to help others Vegetarian options Dietary restrictions Parking Kid-friendliness Wheelchair accessibility read more

First time going to Chili's, I was impressed! The triple dipper and 3 For Me deals are super value. Loved the nashville hot chicken which was super tender and juicy. The mozzarella sticks are huge! Great sauce and cheese pull. The service was okay--several waiters and manager checked in on us. However, I think it would've been helpful if the server repeated our order to us before leaving, because they ended up missing one of our items and putting in an extra lemonade that we didn't order. Also, the staff had a conversation about our missing order right in front of us, which was kind of awkward to listen to. But it got fixed up quickly so no harm no foul. Ambiance was good--relatively clean place for a chain restaurant! read more

Chili's - Triple Dipper - American Near Me - Columbus, Ohio

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$20 for old cheese that's snaps off when you pull it apart sticky tables overall a very bad

The food is consistently good. I have come to Chili's about 3-4 times. My personal favorite is their burgers. All of their burgers are good. Their mozzarella's are very salty, fries sometimes are over salted. The other thing id recommend is the cheese sauce with chips. The salsa isn't my favorite. The price is worth it. The service is friendly. Sometimes youll have to wait during dinner for the rush to finish and you usually get your meal within 20-30min. Overall 4/5 read more

Great food great service great price, every time, we love it. Big QP is a great choice.

I have went here on three separate occasions. All three times the host is good, no complaints. The servers at least in my experience are good well rounded. I liked all the servers I have ever gotten. The restaurant has always been clean. Now the food is where I have criticisms. The food can sometimes be too much but I like that because you get full easily. However the food is sometimes way too salty. read more

This place was a 10/10 today. They sat us right away and took our drink orders. The waitress was phenomenal! She was quick with our orders and was so friendly. Our appetizers came out with the quickness. I've got to say their tortilla chips are the best in town and go so well with their salsa. I ordered the Honey Chipotle Chicken Crispers, and they were insane. The sweet paired with the spice was truly magic. They were extra crispy today, too. I can not wait to go back, everything was so good. read more

Chili's - Honey Chipotle Chicken Crispers with Fries - American Near Me - Columbus, Ohio

I would like to start off by saying our waitress was fantastic. She was honestly the best part of our experience. She was careful to get all our orders (and modifications) correct, and she regularly checked in on us. She noticed when the kitchen missed giving us a sauce and kept us refilled on drinks. She was also just very kind in general. She saved this place from getting a one star. When we first walked in, the hostess seemed put-off by our presence. She whispered something to my friend, and when she was very politely asked to repeat herself, she seemed frustrated. She led us to a table, and my brother asked if it was okay if we sat at a booth. She was very frustrated and said she would have to clean it. However, she never came by again to clean it. We had another unfortunate experience with her later. My brother and I went to wash our hands, and there were big boxes of crayons and drawings of peppers to color in by the (empty) hostess stand, so we grabbed a few and went on our way. In the bathroom, I washed my hands then waited for my brother outside. I was holding the paper and the crayons when the hostess walked past me into the bathroom. She seemed to glare at me, but I didn't really care. My brother came out a second later, but she immediately came out of the bathroom at the same time (only strange as only about five seconds had passed). My brother told me his bathroom had no paper towels and asked if I could grab him some. Unfortunately, the hostess was completely blocking the door and was just staring at us. I was uncomfortable, so I told him no, and we began to walk back to our table. As we made our way back, we could hear her right behind us, but we ignored it. Once we got back to the table, she came up to our whole group and very angrily told us the drawing papers we had grabbed were actually donation based (so only donators could draw). Of course, we would be happy to donate to charity, but the whole thing was super off-putting and weird. The actual food was very good, although a bit expensive. There were large portion sizes which was also a plus. We were having a good time, but every once in a while, our conversation would be interrupted by the manager (I presume) yelling at an employee. Also, all the employees (except our waitress) had AirPods in. The food was very tasty, but I would not like to return to this location. read more

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One year later......the burger meal is still a great deal....especially with the growing prices at restaurants.

Good food good service good portions good vibes good times. I got Nashville chicken crispers and they're so good read more

Chili's - Crispy Chicken Crispers Combo - American Near Me - Columbus, Ohio

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We arrived around 2:00 on a Saturday. I ordered chips and salsa to start, but they were over-salted. Our server, Megan, brought out an unsalted batch with salt on the side. They were SO good; no salt needed! We had lots of "asks," like for little plates (they don't come with the chips), an extra empty salsa bowl, extra lemons for the water, etc. My partner and I split fajitas and needed boxes and lids for that stuff when we left. Megan was Incredibly efficient and did not seem bothered. whatsoever. She kept the iced tea full, which can be challenging when the restaurant is busy and a table is asking for stuff all the time. Megan was efficient and genuinely nice with a calm energy. We complimented her to the manager and he was super nice as well. The food was really, really good. The restaurant and bathroom were clean. read more

Party of seven (with kids), were able to sit back in a semi-private area. Food was good, with ample serving sizes. Ended up taking some home. The fried mozzarella appetizer was good. It's blocks of cheese, NOT little sticks. The six piece would easily be a dozen sticks, if not more. read more

Delicious food! Amazing service for a busy Saturday night! triple dipper is always the best option

I'll say this. Chili's might be back. Went in on a late Saturday afternoon post buckeyes game. It was busy, 45 min wait. I sent my family over to Barnes and noble while I wedged into a corner seat at the bar. The domestic draught I had was ice cold. TVs were all on football, nice TVs too, big ones. We ordered the chicken crispers, a burger, triple dipper. Boy were these mozz sticks good. Wings were solid for a chain. Good to get back to a chain, America is healing read more

Chili's - Tall miller - American Near Me - Columbus, Ohio

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Chili's was put on this earth by God to bless all of us. The 3 for me and Triple Dipper are always go to's. This is normally cheaper than fast food. Service is quick and efficient each time we go. Food is consistently solid. I love Chili's and I hope somewhere Chilli loves me. read more

Walked in as a party of 6 + 1 toddler and was seated immediately! Our waitress was really nice and checked on us multiple times. The food was excellent! Overall a great place for a good lunch! read more

loved it because I loved the Nashville hot mozzarella sticks and the baby back ribs. totes reccomend and would love to come back

Sat at the bar tonight and the bartender, Jayme, was super nice and funny. Will be coming again!!

I used to frequently visit restaurants like Chili's and some of their similar national chain competitors in my teens and twenties. My tastes have evolved since then, but Chili's hasn't. And that's not necessarily a bad thing. We started by splitting their triple dipper combo with sliders, chicken crispers and southwestern eggs rolls -no complaints. $6 margarita special - I'll take it. Buffalo Chicken Ranch Sandwich & fries - pretty much how I remember it, so I was pleased. The glaring setback came with the steak and shrimp fajitas. Neither meat was particularly good, and it was one of the more expensive things on the menu. If you're in the mood for junk food apps (and I mean that positively), handhelds, and a side of nostalgia, this Chili's will hook you up. read more

Great service, food and experience. I would recommend this store based on this visit.

Mmmmm Chilis ! They are usually always busy , which tells me .... people love it I really like menu choices here Great Salads , the Burgers are great ...... and yes the Chili is really good ! Service at this location has been great as well I think I'll go today Buy me a Beer if you see me there ???? :) read more

Haven't been here in YEARS...and I was really expecting to be underwhelmed. I was really pleasantly surprised! Superb service from Andrew--quick and attentive. The food was reasonable ($40 for 3 people including tip!). We tried the "3 for Me". We had an appetizer, excellent cheeseburger and soft drink. I also had a free chips and salsa for signing up for rewards. Everything was super delish! Definitely a fan (for a chain). read more

So we wanted some ribs and decided on chili's read the reviews in said let's go 1st red flag the short chubby manager with the mullet and glasses only address the white customers asking if they're meal was made he never stopped at a table with blacks at it cool I'm here to eat anyways the waitress was ok he did his best I guess burger n fries comes out with chopped onions and half done what is this I asked for a whole onion so that was that I don't send my food back fear of ppl spitting in the next round the fries were refried are you kidding me so ask for a replacement never got them my husband meal made him have the runs real bad for two days so go at your own risk oh when someone ask for fresh food they paid for that's what they want not like my fries was twice cooked never seen that on the menu with and extra order of grease read more

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I wanted to give a higher rating, but after waiting 35 minutes for my carry out order, I wasn't too thrilled. What really killed it for me was that all my food was cold. I had to reheat everything in the microwave first. The restaurant looked busy, so I can understand being a little behind, but this seemed a bit much. I ordered the 3 for $10 crispy chicken crispers, broccoli, corn, and chips & salsa as the appetizer. I was very happy with the amount of chips I received. The bag was huge! The salsa had a hint of spice that gave a nice kick. Overall, the food was good, but I don't think I'll be ordering out from here again. Dining in is probably the better way to go. read more

Chili's - 3 for $10 - Chips & Salsa, Crispy Chicken Crispers, Steamed Broccoli, Sweet Corn on the Cob. - American Near Me - Columbus, Ohio

The service and the food is always amazing! The servers are always very attentive and friendly. The food tastes great and they have a lot of options to choose from. read more

Chili's - Skillet Chocolate Chip Cookie - American Near Me - Columbus, Ohio

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I was so excited to see the triple dipper come out of the kitchen little did a I know the demons that came with it. Right as I bit into the mozz I knew my stomach would not behave... the chicken was alright but I saw something sus in it. Red strings all up in my chicken.... Moving on ther service was bad like so bad to the point I didn't leave a tip we never got checked on once and our waters never got refilled worst of all u had to eat my food of the table like a hoodlum because they never gave us plates. unfortunat that the food was bad I can tell why they almost went out of business. The chairs were all wobbly as well. I would rather starve myself then eat there again and that's saying a lot because when I see food consider it eaten. I am writing this on the toilet because not only was the cheese stringy what's coming out of me is too. read more