I will start this review by saying they are newly opened. Which is why I would not recommend this location for now. I hope service will improve soon. Arrived at 4:50 pm on a Wed. The place was packed! We were seated immediately. No one took our order for 15 min. Then it took about 30 min for our partial order to be received. After 10 min we asked about the missing entree. 20 min later it arrived after everyone's dishes were taken away. No one seems to have been assigned to our table. We did't get out of there until 6:05. They did comp us the late entree. We'll visit again in a few months after they work out the kinks. read more

Got the brisket quesadilla last night at the bar. What there was of the meat was disgusting fat and I had to pull it out. My friend recommended the place and I was treating so I didn't want to complain. What a rip off though. Had a bit of his quesadilla that came with his chicken salad and it tasted like oil and no cheese was used. BIG disappointment. $50.00 later and I went home and ate. read more

WOW...food tasted just like chili's should. The service though. Just wow. Our serve was Zoe or Zoey but we also have 5 other people come to our table. My fiancé ordered shrimp and steak fajitas. It came out with chicken and shrimp. We let that go because we aren't people to complain but then I had to ask 3 people for a refill. Another person for Togo boxes and another person for our check.. the people behind us all got food expect 1. They never brought the ladies quesadilla but then charged her twice and she ended up getting it Togo because her family already ate and her son was starting to act up. Another table had to keep raising their hand for service. This place is just a mess with service. A lot of people standing around but so much wrong. Also what looked to be the manager was outside on his phone for the hour we were there. read more

Chili's - Tex-Mex Near Me - Bulverde, Texas

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Very cool new Chili's! Even has Yuengling beer on draft! Wait was only 20 minutes to be sat, despite a full house. Waiters and waitresses were attentive and helping each other out. Given that it's a new Chili's, and visiting manager even came by our table to check on us. Even the young hostess was sporting a Smithson Valley High School FFA belt buckle, representing the local community. Definitely what I like to see! read more

Still too new! Too many undedicated employees, calling in for being "sick"? Computer system down, toilets inoperative. Wait a few months to go back. read more

Got an order through Uber Eats. They delivered well before expected time. $14 salad was sad and wilted. They placed hot item on top of cold so was all mush. Also-kids' pizza was pathetic. read more

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Went and tried this location tonight the waiter did not seem to care about anything the food tasted like it just came out of a can I would not recommend eating here at all everything was cold there was zero service and trying to Lee was a pain in the ass because there a stupid thing on the table wouldn't work don't waste your time at this place read more

My second time here. First time I had a bacon burger. It was good, give it 4 out of 5. My wife had the small sirloin. She liked it. Second time I had a grilled chicken sandwich. It was tasteless, give it a1out of 5. Fries are good, nice seasoning. Chips are real good. Thin and crisp. Salsa is so so. My wife had (today) the potato soup and turkey sandwich. She passed me the soup after a few bites. I didn't like it either. She said the sandwich was just okay. Since the place just recently opened we will go back in a month or so and I write an update to this request. read more

Very fast service. At one time we had two people waiting on us. Had our drinks super fast. Food was served quick and accurate.

Management sucks. They have served undercooked chicken multiple times. The atmosphere is great but management definitely needs to be reconsidered. Wouldn't recommend working there. read more

Chili's - Raw buffalo chicken wing I received. - Tex-Mex Near Me - Bulverde, Texas

We ordered Togo, and they were great. Deb was amazing!!! The restaurant had run out of cheddar bites which were required to fill out order. She waited for us to call our daughter and find out what to substitute, apologized multiple times and brought us drinks to make up for the extra wait. We truly felt like she cared. read more

Great food although it was cold waited 4 hours for order will not be using YELP if they continue to use GROUP HUB

I don't usually write the kind of reviews, but the Sirloin steak was nothing but grisly sinew, couldn't eat it. Ordered it medium and came medium rare. Mashed potatoes were cold. They did bring new potatoes. Had cream of potato soup that was watery and had 1 small potato in it. The whole meal was disappointing Server wasn't very attentive. I think my Chili's days are over. read more

Ordered to go curbside. All cold. And this is supposed to be avocado sandwich but I get one tiny slice? Not worth it.. disappointed. read more

Chili's - Chicken bacon avocado - Tex-Mex Near Me - Bulverde, Texas

Just picked up a HUGE catering order for some hungry baseball boys. The food was delicious, ready on time and packaged great for transport. The staff was very helpful and professional. Definitely hit a HOMERUN with the team meal. Ordered sliders, boneless wings, quesadillas & egg rolls. read more

The wait staff is trying hard in this new Chili's .....buuuuut, the kitchen lacks a mile! We are locals so we've been here twice and both times the food was undercooked ....southwest egg rolls are our one of our chilis favorites, and they are still in "dough" form when served both times, and we had to send asparagus back because it wasn't cooked, they "re-fired" it and brought it back 15 min after we were done eating...kitchen doo ok es not have it together at all. read more

Be prepared for service issues. They are still new and training. I did have a two for $25 special and the chips she said were free weren't free unless you sign up for their spam mail. Would be nice to know this in advance. The chips were good, the side salad was good. The chicken quesadias were fine until I bit in one and it was that tendon the cooks are supposed to cut out and throw away. Was kinda grocery and ruined my dinner. I ignore the slow waitress because of how busy they were. read more

The waitresses would come out from the back with huge trays on their shoulders and their chins very close to the food.....if their chin was that close their breath was on the food!!!! 5 out of 6 glasses the girl brought to our table was dirty......the replacements: 3 out of 5 was dirty!!!!! We went for lunch and arrived and set down at 1150 a.m. and at 1240 still no food on the table...... read more

Awesome service best food and so sefeiscant and i will be coming back I the bake potato soup is the best I have ever had the ambiance was on point read more

A fairly new establishment and I'm so happy it's here. This area needed something new and worth the money. I have always been a fan of chilis but their hasn't been a good one near me till now. Very polite young staff that never seems to just lounge around. This restaurant gets very busy around meal times but the short waits are worth it. I have yet to have an issue with the food and it is always getting better! read more

Always busy and usually dependable. However tonight, I'm sitting here now writing this. The experience was crap. Today is my nephew's birthday and he wanted to come here. Table for 6 we were seated promptly at 530 with no wait. Ordered chicken sandwich. Burger. Quesadilla and chicken fingers. Everything came out quickly except the chicken sandwich wasn't buffalo and the burger wasn't the bbq brisket. Identified it immediately and they were so nice to say keep those and we will get the correct ones out. 25 min later after the rest of the table was done it finally came out. Ridiculous. Horrible service as never once did the manager come out. Left our waitress hanging out to dry. Horrible management. Doubt we will be back and I'll be sure to let my friends and family know. Should've gone to Taco Bell at least there I know not to expect anything worthwhile. read more

Day 2 of being opened so they were working out their kinks and issues. Server Raegan was friendly and checked on us regularly. Management was walking around and checking on everything. Hope they continue doing that. read more

The staff was all very friendly and polite. Our service was great too. We had lunch specials and they were hot filling and tasty. We will be back read more

This is a business of the Hospitality industry. It is an unfortunate business and an industry with a lot of turnover and people passing through. I have twin teenagers at 16 years old that are well socialized , catering to all income levels and walks of life . I have raised them among my many businesses and clients of all backgrounds and income levels. They are very kind, considerate , hardworking , caring , and receptive. Chilis is a place I would NEVER LET my teenage children work at again. This was a place that convinced my teenagers that they could have a future with Chili's . And Brinker Internatinal. Traveling and etc. There is nothing lacking on immaturity , lack of leadership , and Managers that have no people skills. There is no chain of leadership or training that involves future Leaders. Do not engage in your children having any safety or responsible training within this Establishment. From hiring, to drama, to firing, it is an unfortunate situation, also can be referring to as a Cluster F#**. Your future employees would not be found here , without re- training and therapy. read more

This was my second time at this chilies location, the staff was extremely friendly always checking to see if there was anything else we needed and The food was very fresh and delicious. I definitely recommend this Chili's. Ask for Amber read more

Service is abysmal. We didn't see our waitress over 25 minutes while we needed refills, had a table full of empty plates, and had hoped to order dessert. By the time she made it back to our table we just asked for the check. Not to mention other servers, bussers, and even the manager walked by our table several times and did nothing. We even tried to flag down the manager just to ask for our check and couldn't catch his eye. The restaurant didn't even look all that busy at the time. Very disappointed. read more

We went to this new location for dinner tonight - arrived around 4:45 and the place was packed, it was also a change in shift. The employees were happy, and all clearly trying to provide the best service possible. What's the big deal about this? The restaurant just opened, and my guess is the servers are new to industry and they were HAPPY. Hats off to the management and entire crew! Keep up the great attitudes. We will be back! read more

I am glad they are now closer to home. Great food awesome service. Love there Chicken Fried Steak...

Slow service , inattentive waitress. The food was good. They just opened so I'll cut them some slack. We will go back in a couple of months and see if it's better read more

I was there for an hour and a half before I got my food and it was 30 minutes before I got my fried pickles. And my server only came around like 3 times. read more

our waitress, who had very colorful hair( goes by the name 5-0) had a attitude and was very rude when we asked for more drink because she wasn't coming and checking on us so our drinks got low and then got upset because we didn't tip because the service sucked. read more

Very poor management. We come to this Chili's all of the time and every time the food takes way longer than it should but we patiently wait and just enjoy our time but tonight I ordered a gallon bag of lemonade and waited 45 minutes....45 minutes for a bag of lemonade.... After we received our food BEFORE the bag of lemonade we requested to speak to a manager 30 minutes later (after asking 4 times for a manager) the manager comes out and by this time we were understandably upset and began to explain how long we always have to wait and how this long for a bag of lemonade is ridiculous and we did express how we feel this happens because "management sucks" since we had to wait so long just to speak to him and because of the fact we've had extremely long waits before and he never came out to apologize or even just see how we're doing while we are waiting...to which the manager replied that because we "swore at him" because we said "management sucks" that we needed to leave and never return and if we didn't leave immediately cops would be called.... we visit this chilis multiple times a week..... and know a lot of the employees and are clearly not a threat to anyone but because we have finally spoken up about the service and treatment we must leave and never return....okay, yes sir... we will leave and we will also leave a review letting people know that the customer does not matter here. Doesn't matter how often you come, doesn't matter how long you wait and it doesn't matter how you feel. If that's the type of service you enjoy spending your hard earned money on, this is the spot for you!! Enjoy your dinner Daisy and CJ are great, we will miss them. read more