I've been coming here for the last year or so. It's new and clean. The food has been great as is the service. My most recent visit had me ordering the half rack ribs with sides to go (while I had a beer at the bar). Zero complaints. Portion was decent, price was O.K. but service was exceptional. The food tasted really good. I've lived in Anna for about six years and we have limited food options here but I appreciate everything this Chili's has to offer. A special shout out to bartender Alex. Holy crap! He bartends and also was responsible for the 20+ tables in his area while I was here. Watching him work made me dizzy. He was highly efficient. I wish I had his energy...he deserves a raise. read more

Chili's use to be on our list of places in Anna ( actually anywhere) to eat. But they done away with the house margarita! So, we rarely go anymore, perhaps we don't go at all. The house margarita was great, and a great price. Better places to go with better food and margaritas! read more

The restaurant was fairly busy but we were seated quickly. The noise level was a bit loud but we were seated in the bar. The waitress did fine and our order was correct. I had the chicken tenders with Mac & cheese & French fries and my husband had the chicken fajitas. We also had the bottomless chips & salsa. Everything was good except the Mac & cheese. It was very watery, runny and the pasta was a corkscrew which was not done very well as it was a bit hard. The chips and French fries were overly salted too. read more

I hadn't been in Chili's in a long time and they have changed a lot over the years. I thought let's try it and see how it goes. Well service was slow, but improved and the food"old timer burger" was okay. It used to be that the food in general was pretty good and presentation was very good. But now the food is below average in presentation and below average in taste. read more

Poor service I ordered at 8:30 didn't receive until 10:30 cold ice cream melted cookies cold as f&$). This is horrible! read more

Chili's - Ice cream melted soup! - Bars Near Me - Anna, Texas

Can't believe the organization of this place Ridiculous need to get someone in here that knows what the hell they're doing I hope the food is better than the organization in the service read more

Great place love the atmosphere wasn't super busy it was a Monday night so we sat right down. Ordered the surf and turf a bit of a misunderstanding definitely on my part but the manager made sure we were well taken care of this is my 2nd time coming to this location and we definitely will be back and will recommend our family. The food was fresh and hot we didn't have to wait long. Our service was epic. We felt welcomed and the server was very helpful and suggested great items when we ordered. GREAT PLACE DEFINITELY RECOMMEND. read more

Terrible absolutely terrible. Unorganized. Walked in put name in, gave phone number, waited to be seated . TOLD 15min wait. AFTER 45 min after watching table after table being seated. Asked the host if he had us next because we were BEFORE these people, he nonchalantly said, "I haven't called anyone." I then proceeded to ask why it had been 45 min and people who have come in after me are being seated? He then stared into space and said "oh my bad. I messed that up. ". NO: LET ME GET YOU SEATED ETC. NON OF THAT! I have heard pretty bad things about this location. I have heard the food is bad and the service sucks. WELL I HAVE BEEN IN THE SERVICE INDUSTRY and let me tell you, it SUCKS HERE AT THIS LOCATION. We left as three other guests decided to leave as well. Change staff change HOST, and MAYBE IT WONT HAVE SUCH A BAD REP. But until the AVOID THIS ONE. read more

Honey, chipotle, chicken, crispers, and regular chicken crispers were so over cooked and salted it was not edible. The cajun chicken pasta was good and the shrimp Cajun pasta were good. Service was GrubHub. Ambience with my own house. read more

Chili's - Honey, chipotle, Crispy Chicken Crispers Combo - Bars Near Me - Anna, Texas

I don't know why this place only has 2.8 stars, I went there Saturday night for dinner and couldn't have been happier with my ribs! Some of the best ribs I've had in a long time! Compliments to the chef! Service was great as well! read more

Delicious food, yummy margaritas! So happy to make the drive from mckinney to Anna's location. read more

Chili's - Delicious margs and endless chips & salsa! - Bars Near Me - Anna, Texas

I love Chili's and the food is always amazing and it was amazing here, but this was the worst service ever!!! There was a big table in front of us that waited an hour for their check and it also took us an hour to get to go boxes and the check. I guess the system was down but there were like 5 waiters who didn't bother to ask us if we needed anything we had to ask someone for our checks. Even the manager didn't bother to ask us if we needed anything at all because he was too busy talking to girls never coming back!! read more

We have been twice since they newly opened. First time was awesome. Second time was fraught with problems. However, the manager made it right. Problems will occur and the best we can hope for is helpful staff and they definitely have that. Both times our servers were awesome and the female manager who helped us was also awesome. Very attentive servers. We will be back again. Love their cheap lunch specials! read more

I believe the five star reviews after the bad comments are fake here!!! Terrible experience here and the restaurant seems to be all open like a hall and they sat us underneath a noisy part of the room where you hear humming, and rumbling noise from the air conditioner overhead the whole time. I asked to move to another table since there were so many empty tables around but the waitress said there was no waitress there and would not move us to a table that just needed wiping. We had to wait till they moved us to a middle aisle table and it was a little better but after all the trouble of moving the food was terrible and my husband's burger was loaded with too much mayonnaise that he can't stand and had to wipe it off with a knife along with the smashed stringy lettuce pasted to it. My chicken wings were not good tasting , didn't taste very fresh or crispy. We got tired of the whole place and just ate what we could and left because my husband didn't want to complain again. Oh when I asked why is there no celery sticks with my wings the waitress said they don't include celery sticks as garnish with your chicken wings in the whole year and a half that she has been there, plus no kosher pickles with the burger. Smart Alec, rude and not friendly waitress. She also had a fake way of speaking with a high pitched whinny voice trying to sound sexy or sweet but was not. Another head waitress was better and had a normal voice and arranged to move us away from the noise, since our waitress acted like it was not possible to move us. The chicken wings tasted like old and dry chicken got more wings than drumettes. I do not recommend their food and service. Waitress tricked us into not getting any free chips and salsa unless they are not free anymore. I do not recommend this place at all not going back. Rotten, noisy place with newly printed menus with higher prices. The place is expensive and not worse your money here. This will be a bad memory. read more

To Go order - this restaurant did not care at all how the food was presented to us. Ordered triple appetizer - all put in the same box. Normally, I don't have an issue with it, but when 2 of the three items are laying in the sauce of the third item, it irked me. Sorry but fried cheese and egg rolls covered in honey-chipotle sauce was gross. The corn on the cob here is normally so good, nope, not this time. Barely any seasoning at all. Disappointed to say the least. $3 side of fries - 10 fries. Really? And lastly, I hate that I can't customize online. That defeats the purpose of ordering online. Chili's overall has been going downhill fast but this was my second take out order at this location. There will not be a third. read more

Food is good. Service is not too bad for a newly opened restaurant. To go order was on point. I would go back for sure.

Everything went smoothly. Wade went above and beyond to make sure we were happy. Food was great! Our experience was great and you would never know they just opened. read more

Chili's - Triple dipper! Yum - Bars Near Me - Anna, Texas

For some reason this Chili's in Anna has a hard time with orders to go. We have given them several opportunities but each time there has been a failure. Sadly, burgers have been the epic fail and they are what we have loved about Chili's for 40 years. Once it was totally charred. Once the patties were really tiny. And the last time it was the wrong burger and wrong side. I hate to give bad reviews and seldom do and really hope that Chili's in Anna will turn things around and prove me wrong. I worked at Chili's for 8 years and that makes it even more personal. Come on guys, I know you can turn my next review to a 5 star for you! read more

Half rack of ribs were dry and tough. Roasted asparagus was undercooked and tough. Caesar salad was unusually small. Service was great, though. read more

We were so excited about Chilis coming to Anna , as a former long time employee of Chilis I know the standards and they are not being met . Maybe less focus on IPAD service and more actual customer relations would benefit this location . read more

Food was decent, waitress attentive but still missed refilling ice tea Parking good Clean and new read more

Get takeout often at the Anna branch of Chilis! We live in Melissa so this is our closest Chilis restaurant. Love the salmon, and husband loves the Cajun shrimp pasta. read more

Love this spot, I frequent this location often and always great food and service! It's a newer chilis and the decor is unlike any other location but they make their Texas fries to perfection. read more

They just opened so definitely working out some kinks in their service but overall a pleasant experience

Chili's in Anna still needs some coaching by experienced restaurant openers. We added ourselves with the hostess to the waitlist. Hostess stated a 15 minute wait. Throughout our 1 hour waiting 7+ tables remained empty, as well as 5 in the bar area, cleared and awaiting patrons. I inquired. Hostess stated tables needed wiped down so she couldn't seat them. Meanwhile she was doing nothing as the patrons waiting increased. I would have wipes one down. I would rather sit at a table reviewing the menu waiting for a server than stand in the doorway looking at empty tables. Wouldn't you? The server could have grabbed a rag before taking our drink order. At 1 hour 10 minutes, we asked next door to Fuzzy's Tacos to eat. I never received a text about a table for us 4 from Chili's. read more

Poor customer service in take out area. Several wait staff walked by me and another patron before any one asked if they could assist with a food order. Service should be better ! read more

Ordered Chili's delivery for the first time tonight. Ordered 3 kids' meals and two entrees. All the food arrived hot and the drinks cold. It did take a little longer for the driver to get the food from the restaurant than estimated (he waited there awhile) but the food was all 100% correct. They did include ketchup which we forgot to ask for but they didn't include napkins and plasticware which I was sure I marked all three times I had to get out and back in. We'll order delivery again! read more

Fast service. Just a couple minute wait. Food was good, hot and fast. Does seem kind of small and cramped.

Great Chilis! i've heard they had problems at the beginning but i have no complaints when i go here!

First we were seated in the bar area and we said we don't want to be in the bar and the hostess proceeded to tell us we were not in the bar area....what!! Plus she seated us at a dirty table. We decided to leave and she was very unprofessional by her comment as we left. Your hostess is the first impression of your store! Horrible impression!!!!! read more

WORST CUSTOMER SERVICE!! Would leave NEGATIVE stars if it was possible, got attitude while being seated AFTER waiting 30min+ (when I was told 15min). Didn't even want to see how the food turned out. I would Recommend the 15min drive to McKinney Chilis instead of this location. Worst restaurant experience I've ever had read more

Legit worst burger I have ever had from any Chilies. Cooked minutes to long and it was smashed down to paper thin like they think they are smash burger or something. Stomach made noises all thru the night after eating. Avoid at all costs. read more

Euan WAS NOTHING LESS THAN SPECTACULAR!! He literally handled everything perfectly. I am a true critic and I have nothing bad to say. From the time we came in until the time we left our experience was enjoyable. Best experience I've ever had at a chilis. Katherine (manager)came out to speak as well and she was so friendly that it felt like we were family. We enjoyed ourselves at this location and will be returning. I hadn't been to a chilis in over a year but now I'll be returning often. -Tee and Naè read more

Now talk about a place in over its head. It's about 127 degrees outside and they have no where indoor for people to sit as they wait. We were told 15 minutes to be seated when we checked in. There were about 5 tables open and also a ton in the bar area which they were not serving to we were told. We waited 1hr to be seated. We wanted to order fast because we had plans and needed to get moving asap. We ordered and our appetizer was chips and salsa. We ate them and after 20 mins they asked if they could bring us more as the food was gonna be a while. We declined and said we would wait.....big mistake about 20 minutes later the server came again and said that he could again bring us more chips as the food still wasn't done. We asked if it was gonna be much longer because we were irritated, starving and had somewhere to be. He expressed that he wasn't sure but gave us the idea that it would still be a while. I said man we are just gonna get the check because now we were going to be late. (Which we were) he brought us the check for our drinks and the chips, which I paid but wanted to just leave. Felt like it was insanely bad customer service for them to even attempt to charge us after all that. We ended up going to the game (our plans) starving and pissed off. We've eaten here before and the food has been sub par, staff is over worked and the place is crowded. TRUST me it would be much better if you just drove 15 minutes to the mckinney chilis instead. This one is absolutely terrible. 45 minutes longer than quoted and no food after 30 minutes with no knowledge of when it would come out.... read more

Really nice place seem really modern I love the windows REALLLY nice waiter His names John he definitely needs a raso really nice guy

I ordered twice since they opened in anna the first time the food was cold and had no flavor the second time I ordered curbside to get it faster and the waiter came out took my money and didn't come back for like 15 mins i went in and my food was just sitting there he noticed me and gave me my food and change. Wouldn't recommend read more

waited at a table for 30 minutes; only got silverware. Waiter took our drink orders but we never got them. didn't get order taken. Would comment on the food if our waiter took it. read more

Waiter was not attentive whatsoever. He kept putting plates in front of our 1 year old twins and walking away. Water glasses stayed empty for the majority of the meal. read more

We were seated immediately despite a fairly packed restaurant after church on Sunday. Ernestina took our order quickly and the food came out fast and perfect. She was attentive to our every eeds with a beautiful, genuine smile. read more

This was our second visit to this newly opened Chilis. My wife enjoyed her salad, her potato soup was not hot. I enjoyed my smokehouse combo very much. The problem was the service. The place is setup with pay at your table technology. When I inquired about receiving my military discount and wanting to pay cash, I was told they would send someone to our table. After waiting way too long I paid their machine, left, and will never go back. We can't enjoy five star food being served by one star service! read more