Quality of clothing is excellent as are the styles. The…read morerecent price increases have been astronomical. I get that being a small business is tough in this climate but the additional cost puts me off going back.

Cute shop but the staff hovers so much so that I was THIS close to not buying the sweater I had…read morepicked out - and genuinely wanted. Like most people (from what I've found from informal surveys of my friends and family), I appreciate a "hello," upon walking in and then - leave me alone until I ask for something. Jesus. It was hello, welcome in, then - can I start a room for you? are you specifically looking for black sweaters (did the fact that I've picked up three different ones tip you off?!)? Can I find you anything? How are you doing in there (check up number two as I was trying something on)? It is beyond annoying and off putting when you want to browse and/or don't need to be hand held while perusing a tiny shop. It's not a giant department store where anyone would truly need assistance. Also, take a social cue - if someone is being short and not making eye contact (every time you try and say something), leave them alone.

Exceptional Leadership & True Customer Advocacy…read more I feel compelled to leave this review because Martin, the Store Manager at the San Francisco Geary Banana Republic, delivered one of the most genuine and impressive customer service experiences I've ever had--and I wasn't even physically in the store at the time. While on vacation in Las Vegas, I discovered that a merchandise return card from a return I made at the Geary location had an issue. After multiple calls, I was connected with Martin, and the moment he said, "I'm going to make this right," I immediately felt a sense of relief--though I honestly didn't know what to expect. What followed was true leadership and customer advocacy. Martin quickly recognized that this was a very unique situation, took the time to review the details, and validated that I had indeed done everything correctly. He didn't rush the conversation, didn't deflect responsibility, and never once made me feel doubted or dismissed. Instead, he got straight to work, kept me informed throughout the entire process, and remained calm, kind, and transparent the whole way. Despite the complexity of the issue--and the fact that it required real effort on his end--Martin treated my concern as a priority. Within a short time, he fully resolved the situation and ensured that I received the correct merchandise credit. What could have been an incredibly stressful and disappointing experience was completely turned around because of his professionalism and integrity. This is the kind of service that builds trust and loyalty. Banana Republic is incredibly fortunate to have Martin leading the Geary Street location. His actions reflect not only excellent management skills, but also genuine care for customers and pride in his work. Thank you, Martin, for going above and beyond. This experience truly meant more to me than you know.

Banana Republic is back in San Francisco at this new location. Unfortunately the one on Grant…read moreStreet and the one in the Embarcadero are gone. This new location is smaller and it feels more like a well kept boutique store. The staff is really helpful and friendly. It only has 2 levels, the women's clothing is on the first floor and men's clothing is on the second floor. To keep the store looking streamlined they only have a few sizes for each item on the display racks and I'm sure they will have your size in the back storage. Their current fall collection is incredible. I love the going back to the classic style for men - tweets and herringbone sports coats, button down knit polos, and a lot of cashmere. These type of staple items will have you looking good in the winter and fall for a lifetime. My wife and I wanted to buy the whole store. I was wearing jeans today, but other to that, I only wear Traveler Pants. I mean with EVERYTHING. These pants fits so well they make everything you wear look good. I mean you can actually replace the pants of a black formal suit with a black Traveler pants and be a mismatch color tone formal/casual superstar. Ah just wear some really nice black shoes. Downtown is going thru some challenging times and it is so great to see BR come back during this transformation. Hopefully there will be more things to come that will make a positive impact to this area.

I typically go to the Anthropologie in Palo Alto since it's closer to my work, but today it just…read moremade more sense to make a visit to Corte Madera for other errands. I had a great experience here. I did a return, and also browsed their sale section, which was quite expansive. I was able to find these really cute jeans in my size, that were an additional 50% off, although final sale. Their sale rack was very organized, and very plentiful. There was a whole room full of tops, and two racks of jeans. There were even more random sale items throughout the store, not in the sale section. I was quite surprised. I waited in line twice, once to return, and once to buy my jeans. Neither wait was long at all - just one person ahead of me, quite quick. I don't know why this store such poor reviews, because I had a pleasant experience here!

Well coming from the other side of the bridge, I am not used to such a wonderfully large…read moreAnthropologie! This store is wonderful. I won't bother with others after shopping here. The staff was helpful, without being intrusive. I found so many fabulous treasures. I did however stick to their sale items, which narrowed down my expense. There were wonderful items left behind for my future shopping needs. I'd be shocked if you didn't equally enjoy your experience here at Corte Madera Anthropologie!

DO NOT SHOP ONLINE!!! False advertising of FREE RETURNS and GASLIGHTING by customer service aka…read more"concierge"! They included a letter stating free returns with my order and their website automated chat also stated that returns are free, but when I contacted customer service they said that was last year's policy and refused to honor. This is what the "concierge" wrote to me when I sent them a photo of the letter included with my order. "To clarify, the free return mentioned applies when you choose an exchange option. For returns processed as a refund to the original payment method, an $8 return fee is deducted, in line with our current returns policy. We understand how the wording may have caused confusion, and we truly appreciate you bringing this to our attention." Thanks for victim blaming and calling it my confusion, but free return is what the letter states. This is what their website AI agent states.. "US domestic customers: Use this portal to initiate a return and receive a free USPS label: https://aninebing.myshopify.com/apps/returns https://aninebing.myshopify.com/apps/returns. Simply click "Drop off at Post Office". Free returns and exchanges are offered for full-price purchases within 14 days of receiving your order, provided the merchandise is unworn and unwashed. " Even after emailing back and forth 5-6 times, the concierge wouldn't honor their advertised free return. Never again Anine Bing!!!

Service is snooty here, the young girl today you can tell her demeanor is full of crap. I'll buy my…read moresweatshirt online, same price from them and no glaring eyes!

Best store. Best service. Best selection. I love Marine…read morelayer and it has always been a pleasant experience in this neighborhood store. The staff is very friendly & extremely helpful!

Hey all...so these are some of my faves clothes wise...men and woman. The fabric and quality if out…read moreof this world...they aren't cheap but not crazy expensive. And everything seems contemporary without being too trendy. The store itself is manned by a variety of different folks who are very chill and responsive when needed. Love the decor in the store..cool chestnut chic with good lighting, decent changing area and enough space to spread out..and not be crowded. Marine layer is all over so it lacks uniqueness...of course, who am I kidding . Check out TikTok..some funny videos about folks who shop here.

Horrendous customer service. I placed an order for in-person pickup and was informed by the website…read morethat most orders are available for pickup same-day. It's quite a long drive for me (over an hour at the least) to get to the store and I need to plan around my work and appointment schedule for errands, so I called the store the next day to ask if the same-day claim applies to my item (namely, is it currently in stock there or if it would take them time to order it), so I can plan my drive. Bear in mind this is a 3+ hour trip for me without traffic, so I can't just do this at the drop of a hat and need to plan well in advance. The woman's answer? Rudely, "I dunno, I have other stuff to do." I told her I'm not asking for an immediate pickup alert, I'm trying to understand if the store has the item in stock or if it needs to be shipped. Still rude, and she says, "We have no way of knowing." Everything is online (and mobile!) and sorted by SKU these days, and associates can check stock on their phones in real time, so I have absolutely no idea why this woman was refusing me service. I most likely will not be purchasing anything from Cuyana after this interaction. It's the worst, rudest and disingenous customer service interaction I've had in quite awhile. And honestly, with a bunch of other shops nearby with similar items, customer service is really what sets physical stores apart. Big thumbs down.

Remy is the best when it comes to shopping. She is my absolute go to when it comes to purchases…read more Thank you for being the best Remy!

March 2026 experience:…read more Debbie Palomo at YSL provides truly exceptional service. She has helped me purchase several bags, and every single experience has been nothing short of white-glove treatment. Her communication is always timely, thoughtful, and professional, and she consistently makes me feel like a valued client. Debbie is genuinely lovely and kind, which makes the whole shopping experience even more special. I'll absolutely continue working with her -- a client for life! YSL is lucky to have such a gem on their team.

Just went in to browse on a Saturday afternoon. They have a fair selection in two big rooms with…read moreboth men's and women's items. They have accessories, bags, clothes, and shoes. Staff was really friendly and asked if I needed help - no problem with me just browsing. Saw a pretty purse that I'm thinking about!

I enjoyed shopping at this retailer store. The staff is always friendly and helpful. Great…read moreselection of clothes. It's chic and minimalist. Store is always kept organized and clean. If you can't find your size the staff will always be accommodating and help you order online if available. Return policy is strict with a 14 day return period. ARITZIA prices could range from 30.00 up to 400.00 depending on clothing items. It's one of my stores to shop. Until next time, chao!

Rachel & M were such A vibe! Love the customer service and help finding a gem piece that went viral…read moreand sold out.