My daughter loved a recent experience at Chicken Salad Chick, so we gave it another try. This location felt pretty new. Staff was patient and professional. I had barbecue and lemon basil chicken salad, both were excellent. The chicken and wild rice soup was a nice side dish. Would gladly return! read more

Chicken Salad Chick - Delicious lunch! - Chicken Shop Near Me - Norfolk, Virginia

The first time I went (about 3 months ago) I had the best experience. The food was so good, the service was wonderful and the restaurant was very clean. The last 3 times I went it has been pretty awful. The restaurant has consistently been dirty, and they forget important items like the cookies or sides. What has been a really disappointing constant is the grape salad. Every time I go now, at least half the grapes are mushy and gross. How do they serve smushed grapes? I hope the quality improves as I really had such a great experience the first time I went. read more

Great service! I went here the other day because I was craving chicken salad. Plus, they had a new flavor I wanted to try. First, I appreciate that Happy (the cashier) allowed me to sample the Jill pickle beforehand. She explained it contained the dill pickle that usually accompanied their chicken salad. It was excellent, light and refreshing. I ordered the 2 scoops meal with the grape salad as my side. I got the Jill pickle and the Laura's lemony basil. Both were delicious! I even chatted with the manager about future restaurants while I waited. They have a cool vibe, and plenty of seating. I'll be back!! read more

Chicken Salad Chick - Chicken Shop Near Me - Norfolk, Virginia

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Never tried this place before but unfortunately was felt led onto that this business was "healthy". Wife and I tried it for the first time and while waiting saw the Togo containers ready. I checked the ingredients and was immediately disappointed with chicken having BHT and whatever else. List of over 30 ingredients for what's supposed to be a simple chicken salad. I tried looking on their website for an ingredient list and it's no where to be found which is a red flag. Wife still wanted to try it, so we did. The bread/croissant taste like it's cheap and came un-toasted. The crackers supplied are marked with bio-engineered ingredients and the drinks offered are all just a chemical romance that screams cheap and unhealthy on top of everything else. We also got the Mac and cheese which the associate said was her favorite and that tasted chalky and fake as well. Unfortunately my hopes for this place disappointed me. read more

I've always wanted to try chicken salad chick especially when am in Norfolk. Today's the day! Ambiance is a 5 rating. Very bright, clean and inviting. Motto: Spread Joy. Enrich Lives.Serve others - very inspiring, love this place immediately! I saw on the menu to download the app to get rewards points and free meal on your birthday! So I sat in one of the booths closest to the door (thankfully not crowded), downloaded the app and ordered for pickup. Today they have the introductory special for the Maui Mama chicken salad, I decided to get the trio of Maui mama, Fancy Nancy and Sassy Scotty. Am saving the rest for next time Service is a 5, online app indicated that it would be ready by 6:38pm and it was ready minutes before that! Now for the food: definitely absolutely a 5 star rating! Loved each of the chicken salad, can't know my fave yet. I couldn't wait had to try while I was seated starting my car to rush home. Btw cute to go box with the signature logo on the lid. And my order included a pickle, crackers and a cookie! Who does that??! Highly recommended and will undoubtedly come back to try everything else. read more

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Each time I have been here I have enjoyed my meals. Last night, I had the Cranberry Jalapeños Chicken Salad on a Croissant and it was delicious. I never had jalapeños in my chicken salad, but now I think it's my new jam! lol The broccoli salad was tasty, too. I love the little cookie that you get as a treat with your meal. My friend loved her soup and sandwich, too. Our waitress was awesome. Very patient and helpful throughout our visit. Nice relaxing atmosphere with booths that you can get comfy and gab while enjoying your meal. In the area? Check Them Out! read more

Chicken Salad Chick - We shared :0) Pimento BLT Toasted, Classic Carol, both on white bread. Broccoli Salad and Mac and Cheese Sides - Chicken Shop Near Me - Norfolk, Virginia

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I have been waiting to try the chicken salad at this place. I love the spacious look of this restaurant. The service was great. My chicken sandwich, potato soup, Mac and cheese, and cookies were good. The potato soup was delicious. They offer their own prepackaged foods to grab and go. I will be back for the soup and try a different sandwich. read more

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This place has so many great flavors of chicken salad. The portions are large so a great way to satisfy your appetite. read more

Chicken Salad Chick - Buffalo and classic Carol flavors. - Chicken Shop Near Me - Norfolk, Virginia

Definitely glad I tried this place out! I wanted to treat my mom to lunch, and since she recently had dental work I figured we couldn't go wrong with chicken salad. We ended up ordering an assortment of chicken salad scoops, but the standouts to me were Lauryn's Lemon Basil and Sassy Scotty. As for sides: I was excited to try the grape salad I had heard about, but the broccoli salad really stole the show! And I loved that the meals all come with a perfectly-sized frosted sugar cookie. BUT the reason I wanted to leave a glowing review was because of the service. I came into the store to pick up my online order with two kids in tow. When the manager was getting my order ready, he saw I was carrying a baby and then very kindly asked if I needed help carrying the food to my car. I thanked him but told him my 8 year old could carry the bag. But his offer really left an impression on me and brightened my day. I've been in similar situations before but no one ever offered a helping hand like that I really appreciated his thoughtfulness! Hope to come back here soon. read more

Okay my sis and I finally went here because it was recommended several times. Maybe people overhyped it but the food is ehhh okay.... If you want a basic quick lunch then this is the place for you. I personally was not a huge fan of the food but for the price you get a good portion of sandwich and a side. Now what really impressed us is the restaurant itself and the workers! Bri and Matt did an awesome job explaining each of the flavors and ways to get a meal. Bri was patient, attentive and definitely knowledgeable about the menu. She answered our questions with a smile on her face. They both checked on us afterwards as well. Overall I thought the restaurant was super cute and cozy and loved the bathroom signs. read more

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I stopped by CSC after work on 8/1/24 with my mom. I mentioned CSC to her a few weeks ago, so she brought them up while we were discussing places to grab a bite. Since I was curious to see Lambert's Point's growth into a commerce section, we headed over to try Chicken Salad Chick out. CSC is located within a brand new building - everything is clean and tidy. There's plenty of seating (including al fresco), and the line to order is sectioned off with a permanent wood divider. There are menus on tv screens above the register, and there are also physical laminated menus available opposite a small open refrigerator next to the registers. Parking is plentiful and convenient as it's situated directly outside. The bathrooms are of the single-use variety. The men's bathroom was clean and organized. The manager on duty greeted us while we looked at the menu. He was kind and patient, and eagerly offered up answers to any questions we had. I was happy to interact with him, especially since he informed us that CSC offers (something like) 11-12 different types of chicken salads. That opens up a myriad of different and exciting options as I was skeptical how a place offering essentially just chicken salad could thrive using that business model. Anyways, since it was our first time at any Chicken Salad Chick, we took our time to look over the menu. Luckily, it wasn't busy, so we weren't rushed by any employees or customers. We both decided on a sandwich meal that came with a cup of soup and a drink. I opted for a turkey club with a cup of broccoli cheese soup while mom ordered the chicken salad melt and poblano chicken soup. We gave each other a half of our sandwiches - we both liked the turkey club and chicken salad melt, and I liked my broccoli cheese soup. Mom finished her meal, whereas I took home some leftovers. Before I forget, there are multiple bread options for the sandwiches, like white, wheat, rye and croissant. This is another aspect that opens up a plethora of options at CSC. Drinks are self serve. They offer a soda fountain machine and I saw a section for teas. Once you've ordered and paid at the register, if you're dining in, they will bring your food to your table. A number is provided which you leave on your table, so they know exactly where to go. Overall, I enjoyed my lone visit to Chicken Salad Chick. Service is fantastic, and soup and sandwiches are a great option if you're not overly hungry. Thank you, Chicken Salad Chick. JV read more

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Ahhmazing Chicken Salad & Service! I recently had a delightful experience at Chicken Salad Chick in Norfolk. From the moment I walked in, I was impressed by the immaculate cleanliness of the restaurant. The star of the show, of course, was the chicken salad. Matthew, one of the employees, was incredibly helpful and enthusiastic. He encouraged me to sample several of their unique chicken salad flavors, which was a fantastic way to discover my new favorite. I immediately spotted my perfect chicken salad, with multiple fruits included, just the way I like it. I settled on the Fruity Fran, while my husband decided on the Sassy Scotty. The Fruity Fran had apples, grapes and pineapple, and the Sassy Scotty had ranch, bacon, and shredded cheese throughout. We both ordered them as sandwiches on croissant, however, mine was topped with cheddar cheese and bacon. The only thing that would have sent this chicken salad sandwich to the next level would have been if the croissant was toasted and the chicken salad had a little more pepper. However, overall I was pleased. We also had an option of a side, husband selected mac&cheese and I settled on the loaded baked potato soup. My husband wasn't fond of the mac & cheese. And let's not forget the ice! Seriously, their crunchy soft ice is the best I've ever had. I filled my cup to the brim with a quarter sweet tea and the rest was their lemonade. Absolutely the best, so delightfully sweet. I highly recommend Chicken Salad Chick to anyone looking for a fresh and flavorful lunch or light dinner. Last both not least if you're thinking, well I don't have time to order and sit and eat, they have a grab and go fridge on standby of all the chicken salad selections, oh and download the app and start racking up those points. Thanks again to Matthew and the entire team for a wonderful experience! Chicken Salad Chick is a woman after my heart!!! read more

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Absolutely amazing I love this place! 5 stars! Clean and healthy and fresh! Great service and reasonable prices too! We will be back! read more

Chicken Salad Chick - Holly Jolly jalapeño chicken salad melt - Chicken Shop Near Me - Norfolk, Virginia

I wish they had gluten free crackers or bread! I don't like eating it alone. It was too sweet for me but good. I'll try others and bring my own crackers! read more

Chicken Salad Chick - Barbie-Q and tomato soup - Chicken Shop Near Me - Norfolk, Virginia

A few things first, the parking lot spaces are tight so, don't take a big vehicle there. The folks are quite friendly and helpful. The place is CLEAN and they have free refills. The other things: The croissant for my Fruity Fran had a touch of mold on it. At first I thought it could be food transfer of some kind but when it didn't come off after I rubbed it a few times I knew it was mold. I asked hubby to check his croissant and his was fine. They were quite gracious about making me another sandwich and afterwards the owner came out to speak with us. She stated they were having some temperature control issues in their bread area and she was quite apologetic and assured me that it wouldn't happen again and they had just performed a QA check on the rest of the croissants. I know crap happens but it wasn't a good way to start our first experience. Now, as for my Fruity Fran - unfortunately it did not hold up to what I am used to from Whole Foods or Jason's Deli. Even though I love mayo this salad was a little mayo forward. I also wish the croissant had a bit more salad between the buns. I did ask for mayo packets but they weren't necessary. The salad wasn't dry in the least! The broccoli salad was quite tasty. I would have that again. I tried my husband's pasta and it seemed a little lackluster. They've recently opened and may be ironing out the kinks. If I'm down this way again I'll stop back by (we did get a free upgrade coupon) but today was a bit of a miss. Next time I'll try another salad. read more

Chicken Salad Chick - Fruity Fran, broccoli salad and free dessert cookie! - Chicken Shop Near Me - Norfolk, Virginia

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This place never fails to deliver. I order the Barclays buffalo in a sandwich and the Mac and cheese. It is all very good. A little spice but great buffalo flavor. I don't want to like this place but I do. The added bonus is you get a little cookie. Always a predictable good place. read more

I love this place! The different kinds of chicken salad are innovative and delicious. I had the Dixie Chick (it's the only one with onions) served on a croissant with a side of broccoli salad. Everything was fresh, well prepared and delicious. This small chain is very clean, modern, bright and airy. I am really looking forward to eventually trying every one of their chicken salad variations. I will return. It keeps calling my name. For my disabled comrades, they have a private parking lot that is newly paved and in very good condition. It's very easy to navigate. read more

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I absolutely love this place. It's always so clean. The staff is friendly. Almost every time I have gone I get the Dixie Chick because it is the only chicken salad with onions and I feel like chicken salad isn't chicken salad without onions. Sometimes I indulge in the soup my favorite being the loaded potato soup and if I'm feeling really crazy I go for the slice of white chocolate cake it is absolutely amazing. I frequent here often. Make sure to sign up for rewards. read more

Chicken Salad Chick - Loads potato soup - Chicken Shop Near Me - Norfolk, Virginia

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Stopped by to finally try out this cute place after craving chicken salad and was not disappointed! Instead of order pick up, I came inside to place my order and appreciated the retro décor and how clean everything was. I was greeted by the sweetest gentleman who made several suggestions as I was a newbie. I ended up ordering the Lauryn's Lemon Basil chicken salad (super fresh from the fresh basil and lemon) BLT on a croissant, with a side of mac & cheese and scoop of Cranberry Kelly (which may be my favorite chicken salad so far). Everything was so fresh and I loved how you also received a cookie with your order. I'll definitely be back again! read more

Horrible parking.. plan for it! This is a busy place! Who doesn't love chicken salad-- and OHHHH the varieties. We spent some time deciding on the menu and I'm Happy to report-- we were impressed! This is one of the few eateries I've been to lately that seemed to be fully staffed with helpful and kind people! Portion size and quality was fantastic ‼ The spicy pimento Chz- kicked it up a notch and paired fantastically with my fruit cup. My buddy tried the chicken salad and a side of broccoli soup and he said it was creamy and full flavored. The restaurant is cute and has the southern girl charm and classic French country feel to it. There is a patio with seating too. We had a great lunch experience! Next time I'll try their white chocolate cake-- the ladies behind me said it was a MUST! read more

Chicken Salad Chick - Pimento Chz Sammich Mini Buttercup Cookie - Chicken Shop Near Me - Norfolk, Virginia

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I was in a hurry but they were quick! A wide variety of chicken, salads and flavors. Some of them have fruit in them and some of them have seasonings like jerk and Creole. It's very beautifully done. I wish I had some pictures, but I didn't take them. When you go in there you are greeted with fresh flowers on every table and in the bathroom. Very nice. read more

Well I got a. Free cookie and before you guys say thats it a free cookie theres more to the story here. I had never gone to a place where they sell only chicken salad. I was very impressed with all the options plus the lady was very helpful when it came to figuring out what I wanted. read more

I was really excited to try Chicken Salad Chick, but it wasn't the best. I ordered online and even left a tip which I kind of regret doing before receiving service. The chicken salad, apropos to the name, is quite good! I got the fancy nancy and I really liked the apple pieces in it. However, I was debating on getting a sandwich or a scoop, and I got the scoop because I love eating chicken salad with crackers- only, when I got mine there were no crackers at all. I checked later and all the Yelp review photos have a bunch of crackers with theirs. I went to the counter and looked around but there were no crackers there and there were no employees at the register so I just gave up. I also got two sides, the mac n cheese and the grape salad. Do not get the mac n cheese- it was completely tasteless and I could tell from the taste and color it had been holding for a long time, also the noodles were completely mush. Maybe it's good if you don't get the end-of-the-day batch (I was there 2 hours before closing). The grape salad was alright, I enjoyed the dressing, it's good if you like sweet things because there was a lot of brown sugar on top. read more

We were driving from ODU to drop off my daughter when we saw this place. The parking is few but two cars just came out so that's a blessing. Inside is cool and clean. There are still a lot of free table at 1:15 pm as the lunch hour patrons just left. The place is neat and airy. There are a lot of servers and they are nice to help us out being a first time guest. I chose the scoop (with out bread) and my husband chose the sandwich. Each cute tray has your choice of scoop, your choice of soup or side tray and a mjni frosted cookie. The tray came with a generous 7 small bagged saltine crackers and a pickle . Everything is delicious, fresh and tasty. We also bought their slice of white delicious white cake which just round off all we ate. In the middle of the meal the one that brought our meal came back to asked us if we need anything which is a nice touch. We were satisfied and will definitely come back again. read more

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Tried this place for the first time. I had the Dixie on a crescent and the chicken tortilla soup. The sandwich was ok. The soup was horrible. Looks as if it had dried out and they added to tortillas strips to the soup. They should go on the side when you order to go. I will try it again... it was something different for lunch instead of the typical burger joint. read more

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Great chicken salad variety. This will be my spot for chicken salad for the New Year's because my family LOVES to graze. I can get 4 different types of salads add some crackers and veggies for dipping and there you have it. Also the cake. THE CAKE!! Yes I ordered one for CHRISTMAS. YES I DID. Worth every damn penny. read more

Upon entering the restaurant you will notice it's extremely clean. It's very well taken care of. All the employees are really friendly and helpful. You can even sample anything if you ask. I ordered the Olivia's Old South- A southern tradition combining sweet pickles & egg. And my husband ordered the Barbie-Q- A hickory smoked BBQ flavor that is sure to please. You can choose to have your chicken salad on white bread, wheat bread, a croissant or in a bowl. You can also pick different sides. We chose soup. I got the broccoli cheddar and my husband got the loaded potato soup. Everything was so delicious and our total came to around $21 which wasn't bad compared to other restaurants. I highly recommend this place! read more

Chicken Salad Chick - Olivia's Old South- (A southern tradition combining sweet pickles & egg) on white bread with broccoli cheddar soup. - Chicken Shop Near Me - Norfolk, Virginia

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Omg deliciousness I was supposed to go out to lunch here a few times but it never worked out. I was hanging out with my niece and we wanted to eat light because we had dinner plans. We door dashed Chicken Salad Chick and it was Oh My Gosh Deliciousness!!! We got the BBQ flavored and we got the amazingly delicious grape salad. We split everything and we were left wanting more. This is my new favorite place in Norfolk. Can't wait to try more of this delicious chicken. If you haven't tried it you are really missing out. To all my chicks grab your chicks and your d____ and make this your new lunch date favorite!!! I love it!!!! read more

My husband & I had the best experience at this Chicken Salad Chick! The customer service was outstanding--staff members were friendly, knowledgeable, and went above and beyond to offer great advice and samples. Their recommendations were spot-on, and they made sure I had everything I needed. This was by far the best service I've ever had at any Chicken Salad Chick location. Highly recommend! read more

Less than 3 weeks ago my husband and I decided to try some food from Chicken Salad Chick (near the Old Dominion University neighborhood in Norfolk Virginia). I had heard good things about Chicken Salad Chick from a friendly person at my current place of employment which piqued my interest to order food from this place on at least two different occasions within the past 3 weeks. One of my husband's meals from one of the trips was a chicken salad with a blt type of sandwich with pasta salad for the side. One of my favorite Chicken Salad meals was the Lauryn's Lemon Basil scoop with loaded potato soup and a yummy grape salad concoction with cream cheese. The drink I had was also delectable (I think and recall that it was a mix of watermelon tea and strawberry lemonade flavors). The cashiers handling our orders on both trips were also pleasant to deal with. read more

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When I walked in on a Monday afternoon, they were very crowded! I took that as a good sign. Line went very quickly. And my food came out quick. They let you sample whichever chicken salad you want. I went with the Fancy Nancy on a croissant. It was delicious! It comes with a pickle on the side. It also comes with 1 side or soup or an extra scoop and a little cookie. I got the pasta salad as my side,which was good. The only change I'd make to that is adding a little vinaigrette. It has a large area to sit down and an outdoor patio that is beautiful! Definitely check this place out! read more

Chicken Salad Chick - Mini buttercream cookie - Chicken Shop Near Me - Norfolk, Virginia

It was my first trying here and I was disappointed. The chicken salad was so good. I love that you can sample a taste before deciding on one. The croissant roll was so soft and buttery. The fresh fruit side was exactly that...fresh! I can't wait to explore the menu. read more

Chicken Salad Chick - Chicken Shop Near Me - Norfolk, Virginia

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First time here and food was SO good! Try the poppy seed dressing! And the cookie!! ......... read more

I was so excited to try this place bc i'm obsessed with chicken salad! Needless to say they did not disappoint, everything was DELICIOUS! If the food wasn't enough to sell me the dining room & ambiance was. I'm so happy to see chain restaurants care about their dining room & make a friendly experience! I can't wait to eat on the patio come summertime CSC you have a new fannn! read more

Chicken Salad Chick - The Chick Trio w/ Cranberry Kelli, Kickin' Lay Lynne, and loaded potato soup! complimentary cookie, crackers, & pickle w/ a Watermelon Tea! - Chicken Shop Near Me - Norfolk, Virginia

Great service for my pickup order. Helpful and polite on the phone. Chicken salad was fresh and delicious. White chocolate cake was yummy!

Came here for lunch on Saturday with my son. We loved our meals and the price. My son even suggested he wanted to come back for his birthday dinner. The staff were wonderful as well. My only complaint is that the parking is a bit tight and difficult to navigate. read more

Me and two other friends Visited this place a couple of weeks ago, the food and atmosphere were great! The service ranked high as well. I ordered the Olivia chicken salad with soup, I must admit the food did not disappoint. Several times as we were eating someone from the staff came over and ask not just us but other people how was there meal or if was something else we may need. Again excellent service and food. We will be back! read more

Best food I've ever had, I can't stop eating their food. Great service, food, and community.

Who knew there were so many varieties of chicken salad. Generous portion on sandwich. Potato soup was great. Will be back.

Friendly staff, relaxing atmosphere, and the variety of chicken salads make it hard to pick one, so I usually order 3-4 every time!. Also their egg salad is real good too read more