This place have the most delicius nugtes ever. I love the food, the service is very nice, and the ambience is very confortable.

Chicken oil was OK. Person at the drive-through was rude. Their new float you only get 3/4 of a glass of flat Coke not good.

I keep forgetting why I give this store such a bad rating but they were kind enough to remind me with the rude and nasty ass service that they provided yet again And please know it is not everyone that works here most of the people that work here are super friendly and super nice but unfortunately you still got some trifling people that work here and because of that this place will continue to get bad ratings from me read more

I went to the Westboro location on 10 1 2025 with a friend......The food was outstanding....The young lady server was equally outstanding and should be recognized by her company. The young woman's name is Britni could not have been more personal and professional. We will surely be returning....Thank you !...MK read more

Honestly was worried based on the location however our attendant BEN CLARKE absolutely killed it. 10/10 experience and deserves a raise. bought two meals plus dessert and was simple and easy to order. read more

The Southwest salad had three pieces of black bean in it and no pepper jack cheese. I sent it back and the second one she was about to hand me was the same. I instead asked for the Cobb salad which was fine. The chicken soup had one sliver of chicken in it which I sent back and they threw a bunch of pieces of chicken in for me. Terrible. That being said, the prepped food was terrible but the service was very good. read more

Not a Fast Food fan. This food is different. The food was delivered Hot, Fresh and Tasty. We did choose sit down vs drive thru. Order was accurate. It was busy, so, we had to forgive some disarray, but most of that was from other patrons who just left a mess behind. For the Quality of the Food, the price paid, there are few other choices in town. read more

This is your typical chick fil A location. Their quality is consistent except they also typically forget parts of my order which is very frustrating.... read more

I rate this a solid 4.3. My fries were steaming, crispy, and very good. My nuggets were also very good, overall the food was fantastic. Lots of seating and drive thru space. Tried to get a refill, but it seemed workers tried to ignore and avoid me. Other than that the workers were very nice. #YouCanRunButYouCantHide read more

Chick-fil-A - Fast Food Near Me - Westborough, Massachusetts

It is a fast food joint, no matter how you dress it up. Good for them to have Sunday off. We did encounter a very nice store attendant in up state New York that allowed us to use the restroom even though they are not open for business on a Sunday morning. So I can categorize the chain as a friendly one. read more

Always an interesting. Stop. Tons of families in screaming kids everywhere but the food is always good on point. Fresh pot of coffee made to order read more

Chick-fil-A - I'm intrigued by this salad dressing. Hope it's good. - Fast Food Near Me - Westborough, Massachusetts

Updated review. We've been coming here and mostly going inside. The employees are extremely friendly, and they are constantly cleaning the dining area to keep it spotless. Food-wise the Grilled Nuggets taste really good and are moist (not dry). read more

Chick-fil-A - A parfait is plain yogurt with 3 small blueberries? Not worth what they charge. - Fast Food Near Me - Westborough, Massachusetts

I think I was overly excited to find a seemingly random Chick-fil-A food truck parked as I was looking for the something to eat because the restaurant I was going to only opens for dinner. As I was standing in line, I was mulling over my options for the my meal. I was going to get 2-3 orders of nuggets, or nuggets and a sandwich and a fries. I was going back in forth until I came close enough to see the sign. They had a 30 piece nuggets for $20 which was a much better deal so I got that and a fries. I talked story with the cashier and found out they are only located there on Saturdays from 11:30-7pm. I guess it was just dumb luck that I found them. Well I took my meal home and finished my nuggets and fries and I was good for the day. Very satisfying and I am didn't need to drive to Portland, ME or wait in the long lines back in Hawaii. If I need my fix I just have to wait till Saturday! read more

See all

It was supposed to include two large fries but I only received one. This was very disappointing, especially because I paid for two. It's frustrating to feel like you were stealing $5. Please address this issue read more

Chick-fil-A - Fast Food Near Me - Westborough, Massachusetts

We drove 5 plus hours on our way home to Northbrough from Maine. A few miles from home we the family decided on Chick-fil-A. Not having been there for quite sometime I was soooo looking forward to it. There was barely anyone there Labor Day evening so we thought it'd be spot on. First off, we couldn't get an answer on what was on the new Honey Pepper Pimento sandwich. Okay....no biggie we were hungry so it didn't matter. Now to make a long story short. Room temp fries, chicken sandwiches, and strips. It was by far the worst meal we've ever had at any fast food establishment. Never thought I'd ever say a bad word about the place.....however it needed to be said. BTW I voiced our displeasure with the food and we were comped for the meal. read more

Ate here a second time a while back and got the worst case of food poisoning of my life. Thought I was gonna die. Came from the chicken salad. I could tell immediately after I swallowed 1 bite and thank goodness I ate no more. That's the scary part of a fast food place that gets cases and cases daily of raw chicken and preps it in house. read more

Slow as molasses. Currently waiting on my dine in order, it's been 33 minutes. 33 minutes for nuggets and a chicken sandwich. Not so great "fast food". I'd get quicker food service at a restaurant -- adding an update, finally received my food at 6:59pm. Somehow my toddler kept it together read more

not one table was clean the whole time, i sat down and immediately i was unable to eat and there were flies everywhere. They didn't care about the tables and only drive through. I've been to other chick fil as and it's been way better the unbearable smell haunts me. read more

See all

Wow. Thought I would never leave a review for a fast food joint especially Chick-fil-A. I am originally from GA so I LOVE Chick-fil-A and am a huge fan. First of all, I ordered a curbside delivery, food took 20 minutes and when it did finally arrive it was missing my fries so I had to go inside to get it. Strike one. (Mind you I have been to this location several times and each time they manage to forget something especially sauces...) Second, I get home to eat my lunch and the salad I ordered (the one with strawberries) was DISGUSTING. Like black lettuce, inedible old fruit.. look at the picture of the "lettuce". I cannot believe they actually served me this..even McDonald's has better quality lettuce than this guys... I threw it away- good bye $10!!! I usually don't get salads at fast food but I have NEVER received such disgusting food in my life and I expected better from Chick-fil-A. I have ordered this exact same salad at many different Chick-fil-A establishment with varying levels of quality but this takes the win for being the absolute worst. Good job westborough Chick-fil-A for being the worst Chick-fil-A I have ever been to. I think really I should stop going to all Chick-fil-A in the north as the quality is FAR lacking along with lack of customer service. Man lost my appetite... read more

Chick-fil-A - Disgusting salad - Fast Food Near Me - Westborough, Massachusetts

This location needs some work. Service was slow and workers were rude and/or clueless. Not the Chick-fil-A experience that I expect to have. The drive thru (which was not overly busy) was very slow and they messed up 2 of the 3 items I ordered. To add insult to injury, I went up to the drive thru again to ask for the correct items and the worker started mocking me to his coworkers. I was wildly uncomfortable. read more

Chick-fil-A is always a winner! This location is a great spot, I recommend ordering ahead online, so you don't have to wait in long drive-thru lines (They have 2 drive-through lines). We ordered a spicy chicken sandwich, a deluxe chicken sandwich (with no cheese), large waffle fries, 8 piece chicken nuggets, and all of the sauces you could ever dream of. After checking-in on their app, my food was assembled and ready in a matter of minutes. I walked in and one of the workers asked for my name and gave me my order. Super quick delicious food was going to be in my stomach in a matter of minutes! The portions of the sandwiches are a perfect size with chicken patty, add a bit of chick-fil-a sauce and you are good to go! The waffle fries and little nugget bites were a great side addition to complement our sandwiches. read more

Chick-fil-A - Spicy chicken sandwich, deluxe sandwich, waffle fries, chicken nuggets, sauces - Fast Food Near Me - Westborough, Massachusetts

What is the point of order ahead if the app charges you for the order, and the order is cancelled if you don't get to the restaurant to pick it up before 10:30.... read more

Excellent service and excellent food. Employees are kind and curious. The place is always clean.

I love this Chick-fil-A, the food is on point as always and so is the service. I used to work here too, Mike is a great boss and taught me a lot about work ethic and humility. Chick-fil-A kept me fed while I was doing my undergrad. I have very fond memories of working here and the food as well. Thanks Mike! read more

I ordered and paid for 2 4 strip meals and nuggets and I was a box of 4 strips short. When i went back in line they wanted a receipt which I didn't get and he wanted me to pay AGAIN. Apart from that it was not his job to help so that was that. I called and asked for a manager a second teenager came on the phone and not a manager and didn't want to help either and hung up on me. When we opened the one box of 4 strips we got , there where 3 pieces no bigger then nuggets. $33 for this is ridiculous but it's what you get when you have kids running the show with no adult supervision. Also the last time I was there there was a kid handing out the bags to the cars and the kids behind him where ridiculing him over some mistake he made. So rude and mean and unprofessional. With all the other places to eat I will go elsewhere but they have enough customers I'm sure I won't be missed. read more

Chick-fil-A - ows a plate of fried chicken - Fast Food Near Me - Westborough, Massachusetts

He genuinely good food. The service I don't think you'll find better, and the service is great as well.

I finally went to Chick-fil-A in Worcester, MA and all I can say is OMG - now I know why the drivethru ALWAYS has a long line. I love chicken sandwiches with pickles, and for real, theirs was RIDICULOUS - I could have eaten 10 of them. And the fries were superb! We went inside to order nd eat. Staff was friendly, fast and the place was CLEAN! They even has place mats! I can't wait to go back again and try something else on the menu. read more

I've been to the Westborough location probably 6-8 times in the past year and on two occasions including this time the food was cold. It's apparent that drive through is a priority so if you dine in it's a crapshoot whether you get your food quickly. I waited at least 5 minutes for my order but noticed a group behind me had their order delivered while they were sitting down. read more

Today I wanted nothing but food for my son and forgot my card at home. I had an emergency $100 bill in my son's bag and wasn't sure if they would have change since I only got one meal. David who attended me was amazing !!! Had such a great personality and was so understanding. He counted out my change dollar for dollar and also made sure I wasn't holding up the line in such a calmly matter. Thanks David ! read more

Amazing service! Very friendly and kind staff. Chicken strips and fries were served hot and tasted delicious. They also gave me as many sauces as I requested! I dined in but they have a doubled rive thru and children's play area. Highly recommend! read more

Chick-fil-A - Fast Food Near Me - Westborough, Massachusetts

The grilled nuggets are WAY overpriced. Better to buy chicken at the grocery store and cook it up at home. Plus they are rubbery and barely lukewarm. I love how you drive up and the attendant asks for your order way before you are able to see the menu out in the drive thru. So much for the physical menu adding to sales. What do you suppose the fix is for that? Go outside sometime and LOOK.....it may come to you. I wrote this on the corporate website too. But they said you have to agree that YOUR ideas would become OUR ideas. Hey, I'm fine with that. I WANT my idea to become your idea. Later I get an email saying they do not accept ideas from customers.......... What a blanked up operation. Thank God they sell chicken and not aircraft parts. read more

This is a good standard Chick-fil-A. The staff here is nice, and the location gets very busy during the lunch and dinner rushes. They do a fairly good job of getting people through the line there. I have eaten here multiple times and personally haven't had any issues with my orders coming out as expected. We did have one time with on of my kids orders the chicken nuggets only seeming to be breading vs chicken. The issue more fell since it was drive through it wasn't noticed until we were well enough away from the location to come back. I don't have any doubt they would have fixed the issue if we were dinning in store. But if looking for drive through and in Westborough, this should deliver on your expectations for what Chick-fil-A does. read more

I love going to this location when I am in the area. I have had a consistent experience with my order no matter where I place it. I travel with lots of children that have very specific likes and dislikes. Our order has quite a bit of "no this" ad "extra this". The order taker in the drive-thru, even though you know they are trying to be quick always takes the time to verify the order and never makes me feel rushed in the process. When we decide to go in I love how the high chairs are clean and the cashier engages with each of my children while they have their moment of fame ordering their lunch. The food is hot and fresh, and we always get the requested sauces and toppings for our salad. They are definitely doing something right to have such a happy team of people ready to serve! read more

Chick-fil-A - Fast Food Near Me - Westborough, Massachusetts

Well, let's not talk politics but let's revel in a clean, large, good chicken joint. Too many noisy kids, quick service and good food. Best chicken chain above the Main Dixon line. read more

Says they open at 6:30. Was there at 6:45 and was told they did not have enough help to open on time. Well then get there earlier and open the doors. Ended up going to McDonalds for my egg sandwich and they always seem to have enough employees and be open. Hire some people that care read more

I ordered a large sprite after a long day of school and I get a large cup of liquid salt. I'm very dissatisfied with my service. and teenagers were crawling around in the ball pit causing a huge problem. read more

Consistency, value, service. This chain is the ultimate model of fast food! Great chicken sandwiches!

Use to be one of my fav stop shop for eatery any partly coz of the customer service. But lately this location seems to have lost the interest of serving food. 3 back to back instance happened of rudeness and order mess up's which caused my complete lost of trust at this chain. Either its just this location's new management or overall chic-fil-a's stance for customer service have degraded drastically. If the location is running low on Ranch they need to remove it from the menu instead of being rude and insulting to the customer. May be losing 1 customer doesn't count to them but it may matter to other who got a new one. read more

Gross! Chick-fil-a I was expecting better, the food was soggy and cold and not to mention the gross food stains all over the table, there was trash with half eaten chicken sandwiches in it, and flies EVERYWHERE! So not impressed! read more

Honestly service took a hot minute. But the food busss, and the sauce, THE SAUCE. So I can't give it to much of a negative review.