I just wanted to point out real quickly that it's amazing how super friendly and nice everyone is when the owner comes in everyone is saying please and thank you and has a smile but the second he's gone you get nothing but attitude and nasty Behavior And today's date is Tuesday December 30th at 12:23 p.m. read more

Great location! Stopped late last Friday to pick up an online order and everything was perfect, the food was all there. The girl with the red hair was super sweet! read more

To start, I've always gone to Taco Bell and never had a problem before. However, this particular visit changed everything. My group of friends and I decided to eat at Taco Bell, but what happened was completely unacceptable. After we got our drinks, we were immediately told to leave, even though we already had food on our table and had done nothing wrong. If customers aren't allowed to sit, then what are the tables even for? On top of that, when my friend gave the name "Bob" for the order--simply because he didn't want to use his real name--the staff responded in a discriminatory and offensive way, saying, "Your name is not Bob, you are colored." This comment was completely inappropriate and racist. The situation got worse when they refused to give us a water cup and tried to short us by giving a small cup even though we had ordered a medium. Overall, the experience was disrespectful, discriminatory, and far from the service any customer should expect. read more

Usually the best taco bell location in the area the food is usually hot, usually correct orders and the weight is not too bad The prices are not too inflated versus other locations. read more

When Marcos is working everything is awesome! Good man Been to this location many times and everytime he is in the window all my food is correct and tastes great. Thank you sir read more

they got lettuce in my food--i'm allergic to lettuce--even though there wasn't any lettuce ordered on my quesadilla

I placed an order on the app. Tried 4 credit cards, none went through. Then, we got emails that multiple charges were coming out. Only one came out of bank account. I called store to say one charge came out, so I was coming to get order. He said he didn't have an order. I went to store, my order was on pickup shelf. Never again Taco Bell. It's just not worth it. My girlfriend just said that 4 charges were processed. This company sucks! read more

While I loveeeee taco bell and while my meal here was delicious, I did however find a piece of chicken on top of my VEGETARIAN taco. I ordered the new Reaper Ranch taco with the beef subbed out for refried beans. It was tasty and I definitely loved the new taco--it had the yum new reaper ranch sauce, which wasn't actually spicy but was still good (only $1 btw!!!) Finding a piece of meat in it was disappointing. While I'm not vegetarian, I had two orders of this taco in my order and the other person who could have by chance eaten this taco IS VEGETARIAN. read more

Taco Bell - Reaper Ranch Double Stacked Taco (subbed out beef for refried beans) Chicken found on vegetarian taco - Fast Food Near Me - Westborough, Massachusetts

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Went to the drive up to order 3 meals. My wife said " And then I need " for 2 times after the first item ordered. For whatever reason this infuriated the male order taker and he said enough with the and then out loud in the Mic. I immediately told him he was being rude and to cancel our order. Just lost a long-standing customer. read more

My worst taco Bell experience First of all to start with. Very unpleasant dine in experience. It was so cold out there that my food got cold before I could get to my last item. I ordered #6 no meat add beans. Temperature outside in parking lot was much better than in side restaurant. 2nd instead of Beans in my crunch taco there was seasoned beef. For both things I talked to staff members and their response was even colder than the temperature in restaurant. Good luck to this taco Bell to get my business in future ever again. read more

Taco Bell - This is regarding to my review. Now I think I gotta unwrap each item at counter before I take it to table. - Fast Food Near Me - Westborough, Massachusetts

We have not been to Taco Bell in years. Finally went here a couple weeks ago and they had crispy chicken wings. Hesitated but tried it. It was the best chicken wings I have ever had!! Better than KFC or Popeyes. Went back that same night and ordered 4 more. Reheated left overs and they were still yummy. Went back today and they no longer sell it. Sad.. I hope they bring it back !! read more

Per the store manager, Only two sauces per item since it's a franchise store and not a corporate store. Other than that the store manager was rude as hell on the evening before Xmas read more

I haven't read other people's reviews but from my experience this TB deserves a much better rating. The staff is always friendly and have even remembered me from previous visits. The food is consistently well prepared and comes out super quick. I usually swap ingredients in my order to make it vegetarian and they never mess it up. Look forward to future trips here! read more

The managers who work here are very rude and always have an attitude. I went to pick up my mobile order that I did at 4pm and set pick up at 5:45pm through the drive thru and the manager starts screaming to me about her pin pad not working without any greetings. Eventually, she tells me to come to the window and says "give me a min I haven't made 3 tacos yet", then she closes the window and starts talking to someone on her phone. After a whole 11 mins and 3-4 cars behind me, she brings my tacos that ended up being soggy. UPDATE:- Taco Bell contacted me with an apology and I love Taco Bell food to much to still be mad... read more

Quite possibly the worst Taco Ball in the history of mankind. Food is deplorable. Just tried their nacho box. Chips have no flavor whatsoever. Nor does what little cheese they give you. Just one big glob of lukewarm refried beans atop tasteless chips. Couldn't find or taste any meat. It's clear they just don't care at this restaurant. read more

Taco Bell gets fast food. It SHOULD be ridiculous. Taco Bell plays that up like no other while avoiding serving up sloppy, greasy messes (i.e. baconators). Is a crunchwrap supreme just a cheap, flat burrito with chips in it? Yeah, but it has a silly name and looks funny so its fun. I would much rather eat this food than a bland grease bomb from your typical burger chain. read more

On four separate occasions I was unable to order due to the system being down. And when I can I usually need to send it back because stuff is wrong. Not a great Taco Bell. I'd avoid read more

Guilty pleasure admission -- I love the Bell. I have a few friends that are grown up enough to admit that they do too. I have others that claim they don't remember the last time they were there, if ever. That's on them -- they are either denying it or missing out. I generally get one of the box deals with a temporary menu item as the centerpiece. I always switch the hard shell taco to soft. The Fire sauce is alright but I could use something hotter. My #1 concern with this location is that they tend to not wipe the tables down often enough, and the staff are often more interested in chatting with each other and screwing around than they are with working. Other than that, I know what I'm getting when I go to Taco Bell and I'm more than comfortable admitting that I do! read more

Good but shredded my ass after it my god I was screaming for mercy, it was straight diarrhea mane I mean come on but it taste good I ain't gonna lie mane read more

This Taco Bell stepped up to the demand. They hired more employees to get things going faster, which helped. The food was made in time and was good quality. The cashier Milan was very hospitable and knowledgable. This Taco Bell has improved. The drive thru have been fast too from what I noticed. read more

Taco Bell - Fast Food Near Me - Westborough, Massachusetts

I wish I could write a negative 5 star review! The sssslllooooowwwweeesssstttt taco bell on the planet. Waited almost 20 minutes for our food. People were sitting at tables with just drinks waiting. The food was filled with lettuce to fill it. Had to ask for a drink lid, there were none in the dining room and no one ever came out to fill it. Staff had no personality at all, manager included. This store needs a serious overhaul and change of management to get it back in gear. The service is horrible. I think the other reviews are spot on! Never coming back here. read more

Best food I have ever eaten reminds me of my home land Mexico and the food I had as a little child

Potentially the worst Taco Bell to go to, gave the location 3 attempts ... 2 times they didn't have lettuce and hard shells, the third time - POS systems are down; this location is not worth your time. Gave it 2 stars because I like the franchise. read more

Avoid this place at all costs. I waited 22 minutes just for them to get my order completely wrong. i still ate it because i refuse to wait again. Like this job cant be hard, yall got like 6 ingredients!! read more

Stopped in at the drive through for a quick lunch before going back to work on a tight schedule and had to leave the line because after I ordered I sat in the same place for 20 minutes. This is not an exaggeration. This is a new location so maybe they are working out the kinks but I'm back at work and starving. read more

I used to love coming to this Taco Bell. it is the only one close to me. I put up with the rude employees because I was there for the food and not to receive attitude. Yesterday 1/16/209 I went through the drive thru to get a quesarito (my favorite) for dinner and the experience was absolutely excellent, except this morning I woke up with food poisoning. read more

when dining fast food all you can ask for is a clean restaurant, courteous staff, and a consistent food experience. the crew here goes above and beyond and provides a chipper and happy attitude to o. read more

Wow just walked out not even a moment ago. Not even a hello just standing there waiting for someone to take our order place was empty employees completely ignored us . Way to go read more

Went there after a movie on Sunday night around 9. Waited for 5 minutes at the counter while two workers' chat was over. Dude behind the counter told us that they ran out of beans and beef, only have a little chicken left. I asked him what can you make with what you have now? He told me, he couldn't tell me. He and his co-worker made a huge order and now they are in a " bad mood"..... Anything he said after that I really don't feel like to listen so I left. Basically he gets pay to work there but he expect no customers walked in so he can do nothing. When I get to the parking lot, there were few cars went through the drive through came out with no food. This is The Worst taco bells. If I could I would choose 0 star. read more

Wish I had a zero star option. There's one woman specifically who works there who is just straight up bitter. She was so blatantly rude to me and my friends and the other customers too. I've seen her many times and every time she is an absolute b*tch. The last time I went I honestly thought she wanted to fight me because of how rude she was. Waiting for the day they fire her. Plz plz for the love of god fire this woman. This Taco Bell used to be so good and now it sucks. If u get the woman who rolls her eyes and glares at you in disgust DO NOT ENGAGE just leave read more

I love Taco Bell. This is a Taco Bell, therefore I love this Taco Bell. Can be slow at times, but it's Taco Bell so it's delicious. Goes in quick comes out quicker. read more

It's Taco Bell - good, tasty, cheap food. Get a Cheesy Gordita Crunch and be happy

This is the absolute SLOWEST drive thru in America. Waited 20 minutes in drive thru then I got the wrong order. NEVER AGAIN!! It's deserves zero stars. read more

WORST TACO BELL EVER. ate Mexican pizza this afternoon for lunch ,it was pretty bitter and stale . started felling uneasiness after that. This is not the first time experience. Their Staff is always making some kind of mistakes in every order. Never want to go there again and waste my money and health. read more

Hoooooow slllooooooow can you goooooooo? I am sitting in the drive-thru line right now writing this review. Re-goddam-diculous!! This happens EVERY time. read more

This Taco Bell never has the Taco salad shell. Spoke to the manager and "apparently it costs too much to order the shells." If it costs too much, then don't put it on the menu. Ridiculous. Hopefully the franchisee is avidly looking a yelp and other reviews. Unfortunately it doesn't seem that way. This Taco Bell makes the company as a whole look extremely awful. read more

I frequent this Taco Bell for lunch because it's located close to my workplace and I like the food. That being said, the one star is because the service is so abysmally slow here! I used to try to eat inside but I stopped after it took well over 30 minutes to receive my food after ordering (it wasn't especially busy either, there were maybe 2-3 other customers ahead of me). Even the drive-through tends to be extremely slow with 15 minute waits after ordering without anyone else ahead of me being the norm. One day the drive-through was a 45 minute wait after ordering, and they didn't even apologize for how long it took. read more

Well the hours on here are wrong. I pulled up to the drive thru at 8:43 and an automated voice said they were close. Then a real voice appeared and I was told that they close in 10 minutes, so I drove away and got Burger King at 8:50pm down the street. read more

Of all my years of eating fast food, this is the worst place i have eaten at. It being fast food, i do not expect much. I just want the food how I order it. 3 tries to get my order right and still couldn't get it. The manager behind the counter was useless. At the end of it all i asked for a glass of water, i was told that they can't give me one. I had to buy a drink. What a waste of a lunch break. Last time i go there. read more

Stopped at this Taco Bell last night thinking that the newer location would take a little more pride in the food they serve... Couldn't have been more wrong. I'd like to give it zero stars, except that the staff was responsive and friendly enough for a fast food place. The food: This was one of the worst Taco Bell experiences ever. The pintos and cheese looked like re-fried beans from a can which had just been heated past all recognition. The sauce and cheese on the top didn't help the powder crumbly mess, and the minuscule scoop which they used didn't half fill the container. The XXL Grilled Stuft (their spelling) Burritos were about a third filled, and three-quarters of what was in there was the same beans as mentioned above. We were told that they only had enough steak to do one of the burritos, even though they're supposed to be the restaurant to sell you "fourth meal". The scant two pieces of chicken in mine and one piece of steak in my wife's just made us angry that they couldn't be bothered to just tell us they were going to be bean only burritos. The Chalupas were just ok, but they were only about half as full as you'd make them if you were doing it yourself. Also, they've gotten rid the Baja sauce we liked in favor of some ranch sauce which wasn't really Tex Mex at all. Lastly, the soft taco was filled about one quarter of the way and most of that was iceberg lettuce. You'd almost think the employees get paid more of they skimp on the customers to save on food costs? Overall, our visit to this place was not only a waste of money, but also a waste of time. And always remember, "you get you-know-what at the drive through." read more