Chick-fil-A is located at the north east corner of Yonge and Hayden.
The newly constructed One Bloor East is located at the south east corner of Bloor and Yonge. This restaurant is at the south west corner of this building. Since this restaurant is at the corner of the building at least for now it allows the patrons that are lining up to get into this establishment a place to stand as the line for this place when I went did in fact go around the corner but not past the footprint of the restaurant itself. If I had to estimate the point at where we were standing to the front door to the order line to the cashier to the pickup counter that queue is about 100 to 150 people long.
Our wait from the back to when we received our order I'd say took under 20 minutes. I've waited at the McDonald's at Weston just south of the 401 where there was nobody in line longer than this wait. As far as the wait goes for lines, I've never seen a more efficient people moving, people serving system for a newly opened place here, ever. If long lines are a deterrent for you, fear not as the line may be long but the wait is not.
This model for order taking is a whole new take than what I've seen in all the other Chick-fil-A's I've ever been to. I've been to Chick-fil-A in Atlanta, Jacksonville, Orlando, Pittsburgh, Chicago, North Carolina and other places I've guessing I've just forgotten about. Basically I've had my experiences with this restaurant and I have to say that not a single experience has ever been bad, not one. What makes this experience so good at each and every Chick-fil-A including this new Toronto location? The service and efficiency can't be beat oh and that they have hands down the best fast food chicken sandwich from a chain, period. I've seen Chick-fil-A's with what is considered normal traffic and for now, this Toronto store which is the first true brick and mortar in the country is currently in well oiled machine mode. The quantity of customers they are able to service is rather staggering considering how many people are waiting to get to order from this place.
Currently the ordering is as such: there's a line system in place in which you'll follow the path leading to the cash counter. On the way to the cash counter there's an "island" of order takers with tablets taking orders of customers in line asking for their first name and last name initial. Getting to the counter you give your name and they have and confirm your order where you'll pay. The order counter is where you will ask for your sauce and pick up your drinks if you have ordered any. The pick up counter is to the right where they'll call out names and you'll hand your receipt over so they can confirm your order is in fact yours before they hand it over. This is a drastic change compared to my previous experiences where at the counter they ask you what sauces you'd like and then put it into a numbered pylon-cone type stand. You go to your seating and they'd take your order to you. For now this isn't done in Toronto just yet and who knows they may not adopt this method if things never slow down. The seating is limited inside in a sense that the place is completely packed so getting a seat at least for now is rather difficult. The best bet for now is to probably take it to go if you don't want to wait around for seating.
The food. The sauces are listed on the wall in case you don't know but each of the 7 also have a different calorie total as well. Currently the original Chick-fil-A and the Garden Herb Ranch are the highest at 140 a pack which is kind of a lot considering how small these things are while all the others are lower or much lower. Those 2 with the highest are basically the creamy ones.
As far as the menu goes it's pretty simple. Chicken sandwiches which are either the breaded fried type, grilled non-breaded type, nuggets, etc. Some sandwiches are spicy while others are not and some with veggies and cheese (deluxe) or not, with pickles. It's not a diverse menu but it never has been and it doesn't need to be. They aren't going off board here with their offerings and have a simple model which is quality food, quality service, and all around goal of a quality experience.
The chicken sandwiches are thick, real white meat chicken breast on a bun. It doesn't get more basic than that really and it's something that they've essentially perfected as they don't also serve beef burgers or tacos or whatever else. They also have breakfast but I've never had it. As for condiments they have packets of mayo, hot sauce, mustard and napkins on a counter near the exit, next to the garbage bin.
At the end of the day this place is not making a political statement. Their origins or history with their political alignments may not match the entire public out there but they're not looking to do that at the restaurant. The restaurant is just a restaurant and nothing more. In case you didn't know they're closed on Sundays. read more