I always have a great experience at Chick-fil-A in Springfield. The staff is consistently friendly, polite, and welcoming, making every visit pleasant from start to finish. The restaurant is clean, well-organized, and runs efficiently, even during busy times. The food is always fresh, hot, and delicious. If you're looking for great food and exceptional service in Springfield, this Chick-fil-A is definitely one of the best spots to visit ****Sometimes the drive-thru is very busy and is a long wait! read more

Love this Chick-fil-A! It is always busy -- because it's awesome. The food is great, the dinning room is clean. The staff are friendly and helpful. I am a Fan. read more

I just got to go here recently as it had been too long! Years have passed since I hace gone here last not on purpose but because it happens, it's life. I almost didn't go this time but my buddy suggested we go here before heading to the mall (the food court at the mall is usually very pricey!) so we stopped here. It is pretty roomy at this establishment, plenty of room to sit down and eat (or go by drive-thru which is usually packed!). All around it is a nice restaurant and you go up to the register or to the queue before you can make your choices to eat. The worker was quick to take our order. Then we were seated and before we knew it we had our food. The food was ok. I was starving bit I guess because it's fast food I feel like they held back just a little about making the food tasty or memorable. I still won't stop coming here. Maybe I will get the classic regular chicken sandwich again next time (I had grilled) and was also glad at the service that was always available here. I appreciated my stay here. Food was good but the service was impressive. I hope they get a lot of grateful customers for that alone. So with that I say thank you Chic-Fil-a for being you and a great restaurant with both standard and healthier choices to have fast-food! read more

I'm not a big fan of fast food but I do give in once in a while and one of my fave places to stop at is is Chick-fil-A. I like to order the grilled chicken nuggets, which are juicy and flavorful; I love the waffles fries, which are always hot and even though I LOVE homemade mac n cheese I do acquire an appetite for Chick-fil-A's mac n cheese occasionally. A HUGE plus for me when it comes to Chick-fil-A also is their superior customer service (compared to other chain fast food restaurants). Won't you "eat mor chikin" too?! read more

Chick-fil-A - Outside, waiting to enter drive through - Fast Food Near Me - Springfield, Pennsylvania

Food is always fresh and tasty! service is sometimes seemed to be rushed but is mostly fine at times. But they always seem to just forget something... read more

Packed and stupid is are the words I choose, to pick up a catering order you have to go to the register and wait in line. Then they give you a receipt and you go wait in the pick up, mobile, carry out, catering line. I understand how they would want to make your order fresh but you wait for a good while. read more

Chick-fil-A - How packed it was inside, not counting the lines and the massive drive thru - Fast Food Near Me - Springfield, Pennsylvania

Very clean, and the staff is very friendly. I always order for pick up/drive thru but I recently dined in for the first time. The experience was quick but enjoyable. I will definitely continue to visit this location read more

I somehow found a time when this place wasn't busy as I don't want to deal with ordering with 50 cars around at the same time. It might even be faster to go to the grocery store, buy something, and then cook it than wait in the line for Chick-Fil-A. However, they've got a good process down even with a lot of customers ordering. Got my hankering for some of their chicken via a spicy chicken sandwich, hash brown bites, and frozen coffee. Customer service was excellent. I went in the store as I don't like to do drive-thru if I don't have to. read more

Chick-fil-A - Frozen coffee, spicy chicken, and hash browns with lots of honey packets - Fast Food Near Me - Springfield, Pennsylvania

I ordered my food from my phone at home and then headed to the location. I waited in my car and was notified when my order was ready. This current Chick-fil-a is always crowded. However the wait is painless. Chick-fil-a has the most courteous staff and delicious meals. I hardly feel guilty eating there. I ordered 30 nuggets for the Super Bowl party. I just took them home and reheated the next day and they were perfect. Everyone enjoyed them!! Thanks Chick-fil-a!! read more

Chick-fil-A - 30 Nuggets - Fast Food Near Me - Springfield, Pennsylvania

I made the mistake of coming to this location. The line is absolutely brutal... The manager should make a decision to cease operations and rework their process. This isn't up to the chik fil a standard! read more

Chick-fil-A - Awful line - Fast Food Near Me - Springfield, Pennsylvania

Tried this location a few times. Never again. Whether it's 2pm on a Tuesday or 9pm on a Saturday it's always a mess and very backed up. And always forgetting something. Unfortunate because I do like the food but it's not worth the money for waiting over 30 minutes and forgetting food. Then waiting another 10 minutes for the forgotten food while the old food gets cold. Poorly ran restaurant. Don't go. read more

I've not been inside this location until that day. I have always opted for the drive through and this one particular day it was so long, so we decided to dine in and would love to come back. Not only was this place crowded but the employees was able to turn the tables over fast for the next customers walking through the doors. I must say even the restrooms was clean from the floors to the sink and walls The lady's waking around was so nice I did not feel like I was sitting in a fast food restaurant. I will definitely be back to dine in from here on. read more

Chick-fil-A - Sauce filler bucket lol - Fast Food Near Me - Springfield, Pennsylvania

Make sure you check your bag before pulling off and dont assume "they're chic fila, they are perfect" We just came for breakfast at the crack of dawn and utensils were missing. We had ordered the chicken scamble bowl. I guess hubby is using his hands. We also asked for honey, hot sauce, and chic fila sauce, for the two chicken biscuit meals we ordered...we only obtained a handful of honey packets, and two tubs of honey sauce? What in the world.... read more

Chick-fil-A - Tubs of honey sauce and honey packets...no hot sauce, no chic fila sauce - Fast Food Near Me - Springfield, Pennsylvania

This is a really good chik fil a. Came here for dinner and it was packed! However, despite the line, I was able to place my order pretty quickly. The food was delivered to us at our table. Everything was hot and fresh. Drive thru here is probably not as good as the ones I'm used to in the south but still better than other fast food drive thrus. Service was excellent and staff were very nice. read more

This is a very busy location, but they seem to really have their act together. Friendly, courteous servers and hosts make this restaurant a very enjoyable experience. Nice touches including people who walk around the room asking if you want your drink refilled or want your trash removed for you. Other fast food chains can learn a thing or two from Chick-Fil-A. I would say this is one of the better run Chick-Fil-As in the Philadelphia area. read more

Today the food sucked! So did the service. I wanted a refill and watched Meryl go get food and wait for it while I waited with my cup in my hand so I sat it down and when she returned I asked for my refill. She wasn't friendly or pleasant. She was so rude and placerhe refill on the counter. That's not customer service. read more

Chick-fil-A - Waiting to order...it's worth it. - Fast Food Near Me - Springfield, Pennsylvania

This location has plenty of parking since it's in the same lot as Target. The inside is not very big and there is no playyard for the kids (son's complaint). Lunch/dinner sandwiches are always amazing. Waffle fries are good but I prefer the longer fries. The chicken tenders are on the small size so cross your fingers they give you bigger pieces so your kid is not hungry :) Drive thru customer service is top notch. They have a well oiled machined which is perfect for two ordering windows. Had breakfast here this morning to check it out. Not impressed. Had the chicken, egg and cheese on a bagel. Chicken and egg were tasty. The bagel not so much. It was soggy/squishy almost like a bun texture. I ordered chicken platters for parties and it was a hit. i will definitely order it again. I will be back for lunch/dinner but not breakfast. read more

Chick-fil-A - Breakfast.. chicken egg and cheese on a bagel. Wasn't a fan of the bagel - Fast Food Near Me - Springfield, Pennsylvania

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First time at this Chick fil A, and it felt good. It was clean and the employees were really nice... Witness something today and felt people should know about it. While we were eating, a lady came in and spoke with the manager briefly... Her car broke down and I guess she needed help moving her car out of the way. He takes a look, then sends three of his employees out to help... A fourth employee runs out to help his coworkers get the car moving. How amazing is that.. There aren't that many kindhearted souls around.. So when I saw that, my jaws dropped. These young fellows are terrific! read more

Chick-fil-A - Such kindhearted guys to help the lady push her car out of the way after her car broke down. - Fast Food Near Me - Springfield, Pennsylvania

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Ordered $129 in catering , the ten chicken sandwiches had no pickles ??? Also had no lettuce which we were warned about But lettuce is available at every supermarket in Philadelphia Very disappointing For a business that always seemed on top of its game you have fallen to the level of all those bad burger fast food places Hope you care read more

Another trash experience at this location. All I got and paid for was a large fry and it was half filled with little pieces. read more

Chick-fil-A - Large fry - Fast Food Near Me - Springfield, Pennsylvania

This is my go - to fast food spot. I honestly don't like to go anywhere else (MD, TB, KFC and those type of places) I feel that this place always serves up good quality chicken that I know I can trust. The customer service is almost always perfect but I definitely do feel as some of the staff (mainly the younger high school kids) aren't the greatest at times. My go to is the spicy chicken sandwich and or spicy strips. But honestly anything there will work for me! I have yet to try their salads (which they all look great and healthy) but the chicken is too good to not get when you come here haha. I think my biggest down side to chick fil a (and this is really nothing to freak out about) but I hate that they use styrofoam cups. Bad for the environment and I don't like the feeling...haha. I think because I come here often I never even think to take pictures, so sorry about that but anyways Atmosphere? Nice Price? Slightly more then other places in this field Customer service? They're known for it (my pleasure) Food? Great! read more

Slow, unorganized, rude and after waiting a long time my food is ALWAYS cold. My suggestion to the owner is on Sunday's when you have you one day off and you have your staff meetings you need to do some serious training! That includes for management too! read more

Excellent customer service by one of their managers, Jason! Had a large order for our our-of-town lacrosse team and he went out of his way to make sure our boys had fresh, hot sandwiches. Such a pleasure to deal with someone who truly exemplifies customer service. Chick-fil-A has a winner with this manager. Thank you. read more

Where is your breakfast superstar. The one bright face in the morning . I have not seen him in weeks. I asked Kim and she said Steven does not work there anymore. Sad, he was by far the best you had read more

We all know the chicken is fabulous. The waffle fries are great. Can't beat the sauces as well. Always crowded. Be prepared to wait. Especially if you did an online order. Usually wait 15 plus minutes. They need to figure out how to better serve their patrons spending $150 plus on catering. read more

So why can't I review a fast food place on Yelp? Really, why can't I? I mean, it's not like I'm reviewing McDonalds here. The truth is, if I had to choose my last meal on Earth, and someone gave me two choices between eating the finest gourmet meal cooked by Georges Perrier, or a Chick Fil A sandwich, I'd stare at that sandwich for a long time before choosing the gourmet meal. And at the same time, I'd be thinking of a way to sneak that sandwich out in my pocket to eat for dessert. I can't help it. I have a Chick Fil A jones. i don't even care if the company is a conservative stalwart. Chicken like this crosses party lines. Also, I've never met a Chick Fil A worker who wasn't one of the friendliest people I ever met behind a food counter. They treat people right. read more

Used to love this place, as of late the quality has gone down considerably, don't get me wrong the food is still great just not as much as it used to be, although I do like the staff! read more

It's chick fil a so it's always a good meal. The problem I have is the franchise owner of this one and the store on MacDade doesn't run that tight of a ship. They're on it with the Chich-fil-a drive through speediness but it seems to be too fast for the workers putting the orders together. At least half the visits I've made to these stores have resulted in missing or incorrect orders. Love chick-fil-a but man how hard can it be?? read more

Like many Chic-fil-a restaurants, this one gets insanely busy at lunch and dinner. And the location right off of busy Baltimore Pike can add to the craziness. Still, having been at these times, the staff does a good job of keeping the customers moving in and out. The employees have been pretty professional in my experience, a pleasant change from the typical I-hate-my-job demeanor that you encounter in fast food joints. Breakfast time has relatively light traffic, so that is when I usually patronage the place. The food has been on point in my many visits. read more

This location finally opened after being renovated for a bit. It's a lot easier to follow the lines at the register counter, and service seems to be as fast as it was. I'm always impressed by the drive-thru staff's ability to move the line that sometimes wraps around the building. As for food, I feel like Chick-Fil-A is getting weak on us... the sweet tea tastes like glorified sugar water. At least the food itself still tastes like it should, even if the pickles on the sandwich are nonexistent. It's fast food so I'm not going to be immensely picky about it! This is always a safe choice, despite the lines. read more

Our cashier was amazing Ashana. But the bagging and the food was terrible. We did not receive our dressing for our salads ! They want us to eat fry lettuce ???? Then they put the wrong filet on our Cobb salad ! Then also they forgot one of kids meal . Also they forgot our fruit cup as well! We are trying to call them to resolve this situation but they're not answering ! read more

Best Chick-fil-A I've ever had, and it was beyond busy and they got everything right and it tasted great

Service is unmatched. Not only does the chicken bang but it's always fast and consistent.. employees come up to your car in the drive thru and inside they walk the food to your table. I came with my mom mom (she's all about the nuggets) and I ordered a salad. They accidentally made an extra salad so they gave us the extra free! I mean it... whoever's running Chick-fil-A really should just be president they got their shit together. read more

My first time at a Chick-fil-A and I am impressed. For a fast food restaurant, the quality of the chicken sandwich was really good. The service at this location was excellent and the restrooms were very clean. read more

For fast food this is great! There is often a long line so be prepared to wait a bit.

Great food, bad location. Not really sure what the answer is to this problem but the parking and drive thru line is always wrapped around the building and blocking traffic...even if you're not looking to eat. For being so popular , they really picked the wrong spot here- that is if you are in the customer service business. read more

Fact: fast food is not good for you. Fact: this is my favorite fast food. Chick-Fil-A is so good that if you have not had it you need to try it. This particular Chick-Fil-A always looks clean and the employees are extremely friendly. read more

Peggy and Mike are great on the floor, they make sure you have a fresh drink if you need a refill. Food is great as usual. read more

Chick-fil-A - Fast Food Near Me - Springfield, Pennsylvania

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This Springfied location has gone down hill in my opinion. For the last two visits the sandwiches appear to maybe be left over from the previous day & re-heated, The chicken in my sandwich was like eating a rubber tire. Very tough to chew. The location near Granite Run is much better quality. Will not be going to Springffield any longer. read more

This is probably the worse experience with a fast food restaurant..it took me more than 30 mins from ordering and getting the food....it is ridiculous....and the sandwich I got was soggy and disgusting. read more

Chick-fil-A - Fast Food Near Me - Springfield, Pennsylvania