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    Chick-fil-A

    2.9 (81 reviews)
    Closed • Closed
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Outdoor seating
    Good for groups

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    Chick-fil-A- Deluxe Meal with bacon. The one sandwich that made it in the bag.
    Anita C.

    I stopped at Chick-fil-A on my way home to pick up a quick dinner. This has always been one of those dependable places you can count on for service and consistency, which is why this visit was disappointing. When I got home, I realized one of the sandwiches from our order was missing. The side and drink for that combo were in the bag, but the sandwich itself was not. By the time I noticed, we were already home. I went into the app where I placed the order, and they did issue a credit for the missing sandwich toward a future purchase, which I appreciated. However, that did not solve the immediate issue. My son was left without his sandwich, so I ended up giving him mine and going without dinner myself. A credit for later does not fix the inconvenience in the moment. The food we did receive was also not up to the usual standard. The fries and sandwich were cold and had to be reheated. The cherry Coke tasted flat, which added to the overall letdown. Chick-fil-A has built a reputation on quality control and attention to detail, so when those things slip, it stands out. I understand mistakes happen, but missing items and cold food from a brand known for excellence feels like a noticeable shift. I hope this was just an off visit, but consistency is what makes this brand stand out in the first place. Food: 2 out of 5 Service: 3 out of 5 Atmosphere: Not rated for takeout Value: 3 out of 5 Overall Rating: 2 out of 5 stars Anita's Standard: Flavor. Freshness. Service. The recipe for 5 stars.

    Ashley S.

    The pleasant staff at this Chick-fil-A was great, as I've come to expect from the brand. I stopped by for lunch, and while they accidentally left two fries out of my order, the staff quickly corrected the mistake with no fuss and were very apologetic. It may have been a particularly busy time, as the location seemed to be struggling to handle a large lunch crowd. Despite the mix-up, the food was delicious and exactly the quality I've come to expect from Chick-fil-a.

    Lisa J.

    This location was near a hotel that we stayed at so it was located in a convenient location to grab dinner. It has a smaller parking lot but things moved quickly. We ordered through the app then picked up in the drive thru. Food was fresh and hot.

    Michelle M.

    This, like so many other Chicks, is a very busy location. But their drive-thru is great and they really hustle to get the orders through. I don't think I'll rush to return, though, because my grilled chicken sandwich wasn't as fresh as I've come to expect from CFA - it was actually pretty dry. The fries were great (of course), but the rest was very meh. Even the bun didn't taste right. Also, remember how great the chocolate chip cookies used to be? Not anymore. They either changed the recipe or they've started skimping on ingredients. Maybe the tenders are still great, but I'll visit a different location next time I'm in the mood for a grilled chicken sandwich.

    Spicy Chicken Sandwich Deluxe Meal, this time it actually was a deluxe, last time I ordered it was missing the deluxe!
    Dotti J.

    We went inside. No one except for one seemed happy to work there. Saw many people come back with missing items or wrong items. Store inside didn't appear to be clean. Outside is definite faster to get your food. With all these people working and the weather is nice, someone needs attention to the outside. Trash everywhere. Could be because there are no trash containers. Tables were not clean as well. I'm thinking the manager has some explaining to do.

    Chick-fil-A- Chicken Biscuit
    Victoria S.

    I come here a lot to get breakfast before work. I've also come a few times during my lunch break. This is the best chick fil a location I've ever been to. The staff are really friendly and even though sometimes there are long lines the drive thru moves quick! For breakfast I usually get the Chicken Biscuit. It always tastes fresh and doesn't have any of those weird tough parts. Sometimes I get the chicken minis, the sweet bread is so good. I also get a frosted coffee in the morning and they always taste amazing. For lunch I usually get the original chicken sandwich or chicken nuggets and fries with Chick-fil-A sauce. I've also had the Mac and cheese which is great and I'm so glad they added it to their menu. This location is consistently good! The food is always hot when I get it. It's also the fastest chick fil a I've been to. I highly recommend this location over the others.

    Just disappointed
    Mari R.

    Just moved to Sanford and this is the closest one near me, drove by today for lunch and I'm beyond disgusted, I would rather drive back to orange city for my family because we couldn't even enjoy our food from here. Spent around $40 for good that ended up in the trash

    Jaya B.

    Not sure what's happened to chick fil a these past few years but quality, service and worth have gone done tremendously for me. Ordered a 10 count with 2 egg white grills. $25 later and this was the quality of my egg white grill. The thinnest piece of egg you could ever imagine and a missing chicken filet. I was so annoyed with how long it took to get my food, I didn't even go inside to complain. I give up on fast food. It's not an affordable option. And not even worth the cost when you do want to treat yourself. Do better. This is not the Jesus chicken I remember.

    Jason B.

    Tried the Cobb salad for the first time today and wow that was a nice change. That might be my new favorite thing here now. So dang good

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    4 years ago

    Went inside before heading over to celebrate St Paddy's in Samford. It was bust inside, but our meals came out quickly. It was good.

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    Ask the Community - Chick-fil-A

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    I've been to this McDonald's about six times now, and it's officially my favorite location. The…read moremain reason? The service. Everybody in there is genuinely nice, my food is always made fresh, and there's never any attitude. Also, let's address the elephant in the room -- the ice cream machine is NEVER broken. I don't even order ice cream like that, but when I do want a McFlurry, it's always available. Now here's what really made me happy. I was ordering four cookies (two orders of two), and the total came out to around $5.59. The girl at the register stopped me and said, "Hey, I love the cookies too, but you know you can get 13 cookies for $6 instead of paying that for four." I was like... WHAT?! So of course I said, "Give me the 13 cookies." She rang me up, it came out to a little over six dollars, and because it was 13 cookies, they made them fresh. They pulled me up, I didn't wait long at all, got my cookies, and left happy as hell. This location never messes up my food, and honestly, if they ever did, I truly feel like they'd be kind, apologetic, and fix it without any issues. It's not a bunch of kids working here -- it's adults who don't have time to play, and maybe that's why the service is consistently good. The store is always clean, everything is fresh, and yeah... it's McDonald's -- but not every fast-food spot gives this level of service. I think it's important to shout out locations that do it right. Special shoutout to Hannah (with the red hair) who works the drive-through and put me on to the 13 cookies for $6 deal. She was extremely nice and had great customer service. This McDonald's is hands down my favorite location.

    Cheese was barely melted. I know McDonald's doesn't usually melt cheese that much, but this was…read morehorrible. Not even warm. Also, the bread was burnt, which if you ask me, is hilariously embarrassing. How do you even burn a burger bun? Seriously bro it can't be that hard

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    1.4(65 reviews)
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    One of the lousiest experiences I have ever bear witness to. While my expectations are not that…read morehigh considering it is Mcdonald's, but this location takes the cake in the worst customer service and the worst service. No food should take a literal hour to serve, especially a drink!!! While I will give credit to the lovely man in the drive thru taking orders trying his best, but afterwards was with a service team that DID NOT CARE whatsoever, with people visibly on their phones and doing nothing on the floor while they were immensely backed up and an employee walking up with food that was not ours and then saying she had to fully reset the machine and then afterwards will get to it, with no explanation as to why, and then promptly shut the window, while I understand being backed up and needing to be quick, still at least grace us with "pull up front" to not be in the way for the person behind us. Almost another half hour later to get warm "iced" coffee which is baffling, was it just left sitting on the counter long enough for any ice inside to melt? While I do feel bad being so scathing and upset but I feel that even with as low standards as a fast food chain, there should at the very least be decent service and just a slight attempt at getting food out on time. I have been to this location before and it's a plaguing issue with food never coming out on time and a lack of customer service but this took the cake with just how uncaring the whole thing was taken and the lack of respect or consideration is emblematic of how this location is maintained and managed with lackluster customer service for the several years this place has existed for. Please just go further down the road and order from the one by Downtown, the food is more fresh and with superior service times. Do not waste your money and time here.

    Went through the drive thru thinking it would be quick. Sat in the drive thru for at 30 minutes…read morebecause they only gave me part of my food. Waiting for the last meal, my fries were soggy and limp when I got home. When I was waiting I witnessed a McDonald's worker give food to one car, take it back and give it to another car. The workers here might need to take safe food handling classes. That food should have went in the garbage. McDonald's is the worst. Over priced food just slapped together.

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    Chick-fil-A - chickenshop - Updated October 2026

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