I stopped at Chick-fil-A on my way home to pick up a quick dinner. This has always been one of those dependable places you can count on for service and consistency, which is why this visit was disappointing. When I got home, I realized one of the sandwiches from our order was missing. The side and drink for that combo were in the bag, but the sandwich itself was not. By the time I noticed, we were already home. I went into the app where I placed the order, and they did issue a credit for the missing sandwich toward a future purchase, which I appreciated. However, that did not solve the immediate issue. My son was left without his sandwich, so I ended up giving him mine and going without dinner myself. A credit for later does not fix the inconvenience in the moment. The food we did receive was also not up to the usual standard. The fries and sandwich were cold and had to be reheated. The cherry Coke tasted flat, which added to the overall letdown. Chick-fil-A has built a reputation on quality control and attention to detail, so when those things slip, it stands out. I understand mistakes happen, but missing items and cold food from a brand known for excellence feels like a noticeable shift. I hope this was just an off visit, but consistency is what makes this brand stand out in the first place. Food: 2 out of 5 Service: 3 out of 5 Atmosphere: Not rated for takeout Value: 3 out of 5 Overall Rating: 2 out of 5 stars Anita's Standard: Flavor. Freshness. Service. The recipe for 5 stars. read more

Chick-fil-A - Chick-fil-A- Deluxe Meal with bacon. The one sandwich that made it in the bag. - Chicken Shop Near Me - Sanford, Florida

This location was near a hotel that we stayed at so it was located in a convenient location to grab dinner. It has a smaller parking lot but things moved quickly. We ordered through the app then picked up in the drive thru. Food was fresh and hot. read more

Chick-fil-A - Chicken Shop Near Me - Sanford, Florida

See all

This is my local cfa so I come to this location often. I do love that they have a dedicated mobile line for peak times when choosing drive thru for pickup as I feel that gets me through a lot faster on my lunch break! I've had some consistency issues here though - missing items, incorrect sauces. Any time I've had a problem, I've been able to call and get my money returned or reward added back. I'm hopeful with the refurb they just completed that they will get a bit more consistent again! read more

My visit was at 8:00 pm. The place was crowded, a lot of the tables was occupied or empty and dirty. My order was taken and serve promptly. The floor was dirty, I ask to the server if they have some one to take care of the situation. The station for dispose the garbage,, was covered with dirty bandages and the garbage overflow. I ask for the manager. And mention evrisim. I don't not have the personnel, he responds. The male restroom is not operacional. read more

Service here was terrible, I put in a mobile order for two breakfast fillets. The simplest order possible. I sat in the drive-through lane for over 35 minutes and no one asked me what my name was or what my order was. When they finally did ask, the order still wasn't ready and they asked me to pull up into a parking spot. 35 minutes for an order that should've taken five minutes is exorbitant. read more

This, like so many other Chicks, is a very busy location. But their drive-thru is great and they really hustle to get the orders through. I don't think I'll rush to return, though, because my grilled chicken sandwich wasn't as fresh as I've come to expect from CFA - it was actually pretty dry. The fries were great (of course), but the rest was very meh. Even the bun didn't taste right. Also, remember how great the chocolate chip cookies used to be? Not anymore. They either changed the recipe or they've started skimping on ingredients. Maybe the tenders are still great, but I'll visit a different location next time I'm in the mood for a grilled chicken sandwich. read more

Chick-fil-A - Chicken Shop Near Me - Sanford, Florida

We went inside. No one except for one seemed happy to work there. Saw many people come back with missing items or wrong items. Store inside didn't appear to be clean. Outside is definite faster to get your food. With all these people working and the weather is nice, someone needs attention to the outside. Trash everywhere. Could be because there are no trash containers. Tables were not clean as well. I'm thinking the manager has some explaining to do. read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe Meal, this time it actually was a deluxe, last time I ordered it was missing the deluxe! - Chicken Shop Near Me - Sanford, Florida

Just moved to Sanford and this is the closest one near me, drove by today for lunch and I'm beyond disgusted, I would rather drive back to orange city for my family because we couldn't even enjoy our food from here. Spent around $40 for good that ended up in the trash read more

See all

I come here a lot to get breakfast before work. I've also come a few times during my lunch break. This is the best chick fil a location I've ever been to. The staff are really friendly and even though sometimes there are long lines the drive thru moves quick! For breakfast I usually get the Chicken Biscuit. It always tastes fresh and doesn't have any of those weird tough parts. Sometimes I get the chicken minis, the sweet bread is so good. I also get a frosted coffee in the morning and they always taste amazing. For lunch I usually get the original chicken sandwich or chicken nuggets and fries with Chick-fil-A sauce. I've also had the Mac and cheese which is great and I'm so glad they added it to their menu. This location is consistently good! The food is always hot when I get it. It's also the fastest chick fil a I've been to. I highly recommend this location over the others. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit - Chicken Shop Near Me - Sanford, Florida

This this is the dumbest Chick-fil-A I've ever seen. They just opened up. They have one lane for mobile and the same lane for drive-through. The delays are crazy. Stay away from this place. It's the dumbest thing they ever came up with. read more

Food: spicy chicken sandwich : taste ehh so so had better at Bojangles Service: friendly got food in 5 minutes had a 4 minute wait for other cars to get their food Ambiance: fast food joint I did drive through Price: reasonable Return: probably not... don't know what the big hupla for them is all about read more

Not sure what's happened to chick fil a these past few years but quality, service and worth have gone done tremendously for me. Ordered a 10 count with 2 egg white grills. $25 later and this was the quality of my egg white grill. The thinnest piece of egg you could ever imagine and a missing chicken filet. I was so annoyed with how long it took to get my food, I didn't even go inside to complain. I give up on fast food. It's not an affordable option. And not even worth the cost when you do want to treat yourself. Do better. This is not the Jesus chicken I remember. read more

Chick-fil-A - Chicken Shop Near Me - Sanford, Florida

Tried the Cobb salad for the first time today and wow that was a nice change. That might be my new favorite thing here now. So dang good read more

See all

This was beyond disgusting. I ordered a chicken sandwich, and it arrived with dirt smeared across the bun like it was pulled from the ground. I can't even describe how filthy it looked. How a restaurant can serve something this revolting is beyond comprehension. It felt like a health hazard in a bag. I wouldn't feed this to an animal, let alone a human. Won't be ordering from here again!! read more

Chick-fil-A - Chicken Shop Near Me - Sanford, Florida

Do yourself a favor and go to the new location two minutes down the road. I purposely order on the app to save time but it doesn't matter because you sit in the mobile line longer than everyone else in the drive through. Even when I go through the drive through, I have to park and wait every time. read more

Went inside before heading over to celebrate St Paddy's in Samford. It was bust inside, but our meals came out quickly. It was good.

Really disappointing. I'm not sure if it's because they no longer use antibiotic free chicken, but it is just doesn't taste as good anymore. Also, I "dined" in and did not like how the manager or supervisor was talking to one of the younger employees at all. Very condescending but in that "positive" corporate voice. I felt so bad for the employee. I'd say "do better" chick-fil-a but it's clear you've jumped the shark. read more

I went to this restaurant thinking it would be great because hey, it's a Chik fil a. Don't be fooled like I was. It was 5:30 and busy with the dinner rush. I ordered a spicy sandwich, 4 piece tenders, and a grilled chicken on a gluten free bun, as well as 1 order of fries with the tenders. I felt around in the bag and had the right number of items. I got home 20 minutes later to find no spicy chicken sandwich, and extra order of fries (so much for counting), and a moldy gluten free bun that I paid an extra $2 for. I called the store with no answer. I called the 800 number who said someone would contact me within 3 days. It'sbeen 7 days with no call. I'm surprised at their lack of caring. I'll never go there again and tell everyone I know not to go as well. read more

I love that this location offers 3 lanes now! Service is typically fairly fast. However breakfast service tends to be a bit slower compared to lunch/dinner. The prices though have gotten pretty high. The peach milk shake was amazing, but sadly was only seasoning. The staff is always very friendly. read more

I'm not one to typically complain but when I ordered a large fry and it didn't even touch the bag until I got home and pull this as a "Large Fry" I was heated. One is not even filled to the front lip/rim. We are usually jipped on the fries which is why my husband and I order larges now since our medium fries are usually low. But this.... This was less than a medium. Please just fill the fries. read more

Chick-fil-A - "Large Fries" - Chicken Shop Near Me - Sanford, Florida

So this is my go to location with my son. Never really had an issues until last week. The employee that took my order was absolutely amazing!! She has amazing customer service and was very kind. I pulled around to get the order for my son and I and that employee was not very pleasant. I asked for one simple thing and she gave me attitude. On top of that the milkshake I ordered for my son was double cupped, didn't think too much about it until I took them apart. read more

Chick-fil-A - Vanilla milkshake with a broken bottom - Chicken Shop Near Me - Sanford, Florida

See all

Waited in a long line, placed my order, asked specifically if what I ordered was available, got to the window and was told to park and wait longer, did so and was told that my item wasn't available and what do I want to do? (I wished they would've told me that prior to paying and waiting twice). I was refunded but wasn't offered anything In the way of a sorry or please come back again. It was very transactional and off putting and isn't what I expected from Chick fil a read more

Look, this is the Lord's chicken. If you don't like it, you need prayer. This is my go-to meal: Chick-fila chicken sandwich with American Cheese and Bacon, large with fries, a four-piece chicken strips with chick fila sauce, and an ARNOLD PALMER... I don't know about all this rebranding it and calling it a Sunjoy... but hey, my fat butt will still drink it. I've only had them mess up my order like... 2 or 3 times. read more

Came here for a quick breakfast drive thru. I got in line, put in my order and had the food in my car within 2 minutes. I was the first car in line- they work so fast! Unfortunately my egg white grill was burnt crispy and the sandwich is small. It's not normal of a sandwich to be this small when ordered from chick fil a. It was very disappointed read more

Okay location with average service but my fries are always limp/soggy/undercooked from this spot. The chicken's alright, but for some reason my fries never seem crispy or fresh. Chickfila's quality control with fries has always been all over the place. read more

Came here last Friday to redeem a free 8 count chicken nugget which I received on the Chick-fil-A app. The restaurant has abundant parking, although one has to drive around the one way lane in order to find a parking spot. As you enter, the store is clean, there is plenty of seating, and the menu options/register is right there. Customer service from the cashier was friendly as I ordered the chicken nuggets and one additional item. The scanner that they use to scan barcodes is a little difficult to scan sometimes because you need to hold your phone at an angle. The amount of time it took to get the food was reasonable as I only waited about 2-3 minutes. The woman who gave me the bag had a big smile on her face which I appreciated. I love how they have the ketchup, napkins, utensils all on the side so customers can just help themselves. Very good location for Chick fil A and good customer service overall. read more

February heart shaped breakfast chicken biscuit! Their food is always fresh hot delicious with excellent service and a clean restaurant!! read more

Chick-fil-A - February heart shaped breakfast chicken biscuit! Their food is always fresh hot delicious and with excellent service!! - Chicken Shop Near Me - Sanford, Florida

Order taker very rude, didn't even ask the sauce for 12 Ct entree. She needs to be retrained never, returning again heading to lake Mary now. read more

Chick-fil-A - Order taker very rude, didn't ask for any sauce on the 12 Ct entree. Did she receive proper training? Very sad - Chicken Shop Near Me - Sanford, Florida

We placed an online order got back to work and we didn't have the Chicken Cobb salad. We called the store to let them know, they didn't offer to deliver. They said you can pick it up or we can take it off the bill.. Everybody talks about your service, well tonight you failed a group who normally orders from you almost every week. We work till midnight now my coworker gotta find something else to eat. read more

Chick-fil-A - Receipt - Chicken Shop Near Me - Sanford, Florida

I love this Chick- Filet not only for the food but for their Christian values. With that said I go for the chicken sandwich and iced tea. The food is great. I had never seen a Chick-Filet not crowded. I will always go to and recommend Chick-Filet to friends and family. read more

Chick-fil-A is the fastest fast food in town! Actually PDQ comes in close. It was a busy Saturday afternoon.... my family placed our order and was handed our drinks with the plastic table number thing used when they bring the food out to you. Well, while we were walking to find a table, they were already read with our order. That's good service. read more

Chick-fil-A - Chicken Shop Near Me - Sanford, Florida

Fairly new store, actually a tad small than most CFAs. Can feel cramped in here during the lunch rush. I will say staff is on point and friendly. Been here when it's packed and service was still quick and food was hot and fresh. My only beef with this location is the terrible parking lot layout. There's no entrance from SR46, you have to enter from the side street next to RaceTrac. Makes getting in and out a PITA during peak hours. Also you have to circle around the entire building to use the drive thru. Who designed this?! Otherwise, it's a solid CFA. I stop here often. read more

usually the service is pretty good, but the one and only time i request a refund because the new seasonal banana milkshake wasn't my type of drink, i was denied a refund and the manager on duty even laughed when he told the cashier no. kinda confused. why deny a refund when i only took a couple sips? read more

I would give this place 6 stars if I could!! The amount of organization, accuracy, and deliciousness this place does is worth an Oscar. The parking lot is always packed yet the staff will get you through a 50 car line in 15 minutes. Never seen such hard workers with friendly smiles, and the food is always hot and delicious! Favorite CFA in town! read more

CFA has always been our favorite chicken joint. We've been going to CFA for over 20 years and we've Slowly noticing the food quality going under. The protein portion has been slowly getting smaller and smaller. I usually get the tenders for many years and they were a nice portion, nice thick white meat and 3 pcs would hit the spot. Now look at what they are serving! It looks like 1/3 of the size they used to serve. Our family has been visiting CFA less often. What I do like is that they are a Christian owned company that closes on Sundays. read more

Chick-fil-A - They might as well serve them in a smaller box to save on packaging. - Chicken Shop Near Me - Sanford, Florida

See all

Let me set the stage for this review. It started on a Saturday morning- I was famished. There was just enough time to get food before we had to be somewhere and coincidentally this chick fil a caught our eyes! The location is excellent- right off of 434, I would recommend it for individuals who are searching for something to quench their thirst and hunger. I really liked how fast the delivery was to our table but I'd like to say it was not a five star moment. The breakfast ended right as I sat down and my disappointment was immeasurable. 11:30 in the morning is no time for fries and a chick fil a sandwich. I can't blame them but I was pretty upset so it did dampen the mood. However, I had a good time. I would give this restaurant a 5 star review but I was harassed by Ian while at this restaurant and have the photos to prove it. Overall that day became pretty bad because I had to spend the whole day with him and this chick fil a got to see the good part of that. Thank you chick fil a for being apart of my biggest life experiences. I like the lake Mary location more. read more

Chick-fil-A - An unhappy couple - Chicken Shop Near Me - Sanford, Florida

It's an okay location. Everyone's polite and the food is good. My only complaint is that I've NEVER come to the drive thru and been able to get my food at the window. I get asked to park every. single. time. And all I get is a #1 meal. Wild. read more

Just came out of their drive through for lunch, and I was absolutely impressed how smooth their operation was. They are a well lubed machine. They are by far the best fast food restaurant in the area. read more

I love Chik-Fil-A and I especially love it since it's so close to my home and so very convenient! They have the best customer service here as always! My review is mainly based off my drive thru experience and everything went so smooth and very quick! They offer a double row ordering system and had an attendant outside taking out orders via tablet. At first, I was thinking the wait would be extremely long but next thing you know I'm paying and then receiving my food in less than 10 minutes! The parking lot was extremely full and cars were lined up almost double wrapped around the restaurant. Their keep up with the same food standards; hot and deliciousness served with nice pleasantries! I will remain a loyal customer as service no matter which location you visit still keeps up with their high level of service! read more

Chick-fil-A - Chicken Shop Near Me - Sanford, Florida

See all

Chick-fil-A never disappoints! Always delicious and if you go at the right time of the day, the line won't be wrapped around the whole building. Even when the line is extremely long, this location is very good at being quick while having great customer service. read more

Chick-fil-A - Chicken Sandwich - Chicken Shop Near Me - Sanford, Florida

See all