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    Chick-fil-A

    3.7 (26 reviews)
    Open 6:30 am - 10:00 pm

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Classy
    Outdoor seating
    Dogs allowed

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    Sarah S.

    As far as fast food goes, they are solid. My order was ready in a timely fashion. I did the drive thru so I can't speak to the appearance of the inside. I'd been wanting to try the spicy pimento sandwich. It was good, although the pimento spread itself was a bit cold/room temp which felt weird. Chicken itself was adequate. I ordered a kale crunch as a side but didn't find out until getting to the window that they were out of that, so I got a regular side salad. It was just that--regular. Not bad. I had been looking forward to the kale crunch though. I got avocado ranch dressing which was yummy. Best part was the banana pudding milkshake. It was super creamy and I think may have even had real bananas in it? Super good.

    Antwan M.

    Service was impeccable! Greeted the moment you walk up and ready to serve you! I ordered a spicy chicken sandwich meal with a five count of breaded chicken nuggets! After taking my order I was too to have a seat and they will bring it right over. The ambience of this establishment was very nice! Clean and really organized! Food came over right away and did not disappoint. It was fresh as always and hit all the right spots! I must say I appreciate how generous you guys are with your sauces! As a consumer I think that's what set you guys apart for the competition and the quality is always on point! Definitely look forward to coming back and would love to be in a testimonial commercial for chick fil a someday lol...

    Ts is the best chick fil a I ever ate. I got a free milkshake and the super cool worker guy topped off all our drinks and he said it was his pleasure.

    Literally best chicken sandwich
    Hannah R.

    Pregnant and craving a kick off spice.... Well worth it. Had alternative options but was looking forward to the pepper Jack everyone's been talking about. Worth the wait and the cashier was as sweet as . Will be back again

    Not sure how you're supposed to enter a number when there is none on the sign.

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    Photo of Val A.
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    4 months ago

    Business owner information

    Photo of Bill K.

    Bill K.

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    5 months ago

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    4 months ago

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    2 years ago

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    2 years ago

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    8 months ago

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    6 months ago

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    1 year ago

    Good food excellent management friendly people I normally don't eat fast food places, but this was an exception very good

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    2 years ago

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    1 year ago

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    2 years ago

    Great place and friendly staff. Service is number one concern. I wish everyone followed your busy model.

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    3 years ago

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    2 years ago

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    2 years ago

    Better than McDonald's when u need to feed your kids yet they all need to be at different locations and everyone's Hangry:)

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    3 years ago

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    2 years ago

    The place is clean, the employees are polite and attentive and th chicken and waffle fries are very good!

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    4 years ago

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    4 years ago

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    Bill K.

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    4 years ago

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    3 years ago

    great food and wonderful employees. the rest of these words are here just because yelp is telling me that I need more words.

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    4 years ago

    Had lunch there today...food was terrific (as always) and the staff was soo friendly! My go to place

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    4 years ago

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    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    this is truly what makes chikfila and the irondequoit location the best of the best!!

    Mentioned in 2 reviews

    Read more highlights

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    We went to Locals Only for brunch/lunch after a wedding, meeting friends one last time before…read moreeveryone headed back to our own cities. Unfortunately, it turned into one of the worst restaurant experiences. We spent 2.5 hours total at the restaurant. After waiting an excessive amount of time, we watched two tables that arrived at least an hour after us receive their food first. When we politely asked if our ticket might have been missed, we were told those tables ordered before us, which simply wasn't true. We were then told the delay was because burgers take a long time but a nearly two-hour wait for a burger is pretty wild. It took about 25 minutes just for someone to take our drink order, and we were never asked if we wanted additional drinks. We had to flag staff down for everything. No ketchup, no hot sauce, nothing offered. The $30 mimosa flight served in tiny glasses also felt like a complete scam. When the food finally came, two people in our party were served 15-20 minutes before the other two, and the food was cold. One dish had completely raw eggs. When I let the server know I couldn't eat it, she came back and removed the meal from the bill, which was appreciated. However, the interaction itself felt tense and dismissive, which made an already frustrating experience worse. They did give us a round of breakfast shots to try to help pass the time which was appreciated. The food itself was disappointing overall. The breakfast burrito was basically all eggs with raw, bitter avocado, and my husband's burger was missing requested toppings. We also noticed food sitting in the service window while we continued waiting. The only person who was happy with their meal got the biggie fries an it was hot when it arrived. To make matters worse, the bathroom was unheated on an 18° day (feels like 2°) and not clean. We're a pretty chill, patient group and understand that kitchens get backed up but man, this experience completely missed the mark. Ironically, the cooks thanked us for our patience and servers said goodbye pleasantly on the way out. We honestly may have let a lot of this go if the service hadn't felt so dismissive when we calmly raised concerns.

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    The Richmond

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    4.0(37 reviews)
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    Went to "The Richmond " with friends for a few drinks and a little nosh last night. Have been to…read moreearlier versions of this iconic establishment- even played guitar in a band years ago here! The downstairs bar was full and the tables looked occupied- so when a server suggested we try the upstairs lounge- we went upstairs and found a nice spot in the corner with 2 little table in front of us. A couple of us had a Mortalis IPA- they have the Mortalis lineup of brews on tap and in cans. Another member of party had one of cool cocktails that they offer- the Diamond Dog. Vodka, grapefruit , elder flower and cucumber. Another had an Espresso martini- complete with 3 coffee beans floating on top. We ordered 2 of their wood fired pizzas- a Bee Sting and another with pepperoni and sausage. Really good! The vibe upstairs was very chill- they have another bar up there and 6-8 tables. Exposed brick and wooden beams give the place a great feel. We definitely enjoyed this new version of an old haunt of ours. Will be back!

    Every time I come to Rochester I have to stop by The Richmond. This place NEVER disappoints. The…read moreMortalis beer they have on tap is always top notch. As an IPA guy I was very psyched they had four new IPAs on tap and available to go. I made my standard order of Hot Buffalo Wings and a Pizza. Their wings are one of the two best in Rochester. Orders the Zeus Hot Homey pizza which was amazing. I live in NYC which has the best pizza in the US but the only place you can get Cup & Char. Such a shame NYC hasn't discovered this treasure.

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