Went here on NYE right when they were closing (6pm). Ordered 4 piece tenders, fries, and vanilla milkshake. Fries tastes stale, tenders were ok. I was eating and drinking the milkshake while in the car driving. So when I got home, I looked at my milkshake, and saw little black specks in the milkshake. I don't know what it is, but I think it's mold or something. I think I'm gonna die!!! (Being dramatic, I know!!) BUT be careful guys! read more

Chick-fil-A - Vanilla Milkshake - Fast Food Near Me - Reading, Pennsylvania

We had a huge party last weekend and of course, had to get chick-fil-a to please the masses :) We couldn't have been happier with the service, food AND the sweetest hand written card, hat and giftcard they sent for my birthday. what a sweet and personal thing to do. we always go to our Exeter Chick-Fil-A but this really was above and beyond. Thank you! read more

The workers were very rude. They did not give me what I ordered. these workers here at Exeter need to be checked on their kindness because I was treated very wrongly. read more

The workers were awful, very disrespectful and when I asked a question, the girl with black bangs and glasses laughed about it and didn't even answer. It felt like a racial discrimination and something needs to be changed. read more

Quite a well run location! The staff are always friendly and hopping! Quality of food is spot on. I have busy kids who love CFA and this location rarely makes an error (typically a straw or sauce - but we always have extras) - I'd say 1 out of every 20 visits, so honestly, those are good odds! read more

After my eating here I'm still not sure what all the fuss is about. I waited in line for 25 minutes for average chicken fingers. I don't think I will be back but the siracha sauce was very good. read more

I have been eating Chik-fil-A ever since 1977 and I can honestly say they have THE BEST fast food Chicken Nuggets on The Planet! read more

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This restaurant continues to provide excellent food and service at a fast food price range. The service is unmatchable, even compared to other Chick-Fil-A location around the country. The owner/operator is always out there talking to customers and helping out. He is involved. That makes a great diffrence. The people they hire at this location are great. They are very friendly, attentive and focused. I also like how clean they keep everything. Especially the indoor slideset for the kids. I look forward to taking the kids there, especially when it is raining or when it is too hot to be outside. Recommended. read more

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I would give this Chic film 0 stars if I could they are the worst cold food rude and always get orders wrong!

Who doesn't love chick fil A?! Every time I go here it's nothing but perfect. One of the managers. Excuse my description but I can't remember her name. Little Spanish women. I came and placed my order inside and I was a young kid then. Didn't really have a job and was a bum. My card was declined. She said to me I'll give you this meal if you promise me that you come back and pay whenever you can. Well 1.5 years later after I became a federal government employee I came back, and paid for that meal and another one. Needless to say she remembered me and thanked me for making it a priority of mine. Till this day I see this women and we share a smile and a wave. I'll forever remember this. Absolutely my favorite sorry. Such a sweet dear women. read more

You need to exercise some quality control, particularly when busy during lunch ho I clearly asked for honey mustard sauce and it was there on my receipt but I got nothing. Guy working the drive-thru also almost forgot to give me my drink. Tried again. Different drive thru attendant this time, polite. But had explosive watery diarrhea soon after meal. read more

Normally never have an issue with this chick-fil-a. Went there today, ordered a 6 piece nugget, medium fry, and medium soda. I asked for buffalo sauce and ketchup. I also asked for cheese sauce and was told they were out. I got to the window to pay and asked about the cheese sauce again just to be sure, and they said they don't know why I was told they were out because they weren't, so I ended up did getting the cheese sauce. I got home and looked at my food, no buffalo sauce and my fries were not filled at all!!! Pretty much got a small order of fries. Highly disappointed with that. read more

Chick-fil-A - Fast Food Near Me - Reading, Pennsylvania

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I came to chik fil a and was super disappointed with my experience. Took over 20 minutes to get through the drive through - which was fine because the food is always great and so is the service. However, this night I came to the window to see the manager making out with one of the workers right in front of me while my food was just sitting there. How unprofessional is that? I waited over 20 minutes to see that with my kids in the car. The employee at the window (who i won't name so they don't get in trouble), said it happens all the time and that the managers name was Chrissy (if that's her real name). Managers need to learn how to be professional and set an example. I will be driving to 5th street next time. read more

This may be the best run fast food restaurant chain in America . Let's just say that east of the Mason/Dixon they are supreme. Chicken chicken and more chicken is there straight up menu. The milk shakes and lemonade are tops. The French fries are great when hot but are less than perfect when warm/cold. If you drive by a Chic Fil A make it a point to stop in . Very very very kids friendly . If you have never tried it prepare yourself for a real treat. The first time make sure you order the nuggets , they are as distinctive in tastes as any you may have had. The choice of great dipping sauces add unique flavors. I am at this Chic Fli A once per week. read more

This location is always packed. Customer service is always excellence. Playground is a plus for my kids. Highest Quality fast food. Love the grilled chicken sandwich or nuggets tender and juicy I can't have enough ^.^ I wish they could have more variety of chicken than fried or grilled. toys come with kids meals could be more attractive ( my kids still prefer happy meals toys at McDonald) read more

Ordered food off the app, we ordered pick up and when we got to the drive thru, Luis was very very condescending and very intense. We were fine that they were out of the breakfast items no augment nothing but he continued to tell us why we made a mistake even though it was not relevant. I have never had a experience at a Chick- Fil- A like that before. I was trying to ask if we would get our money back but he kept talking. It seemed to me he was in a rush maybe his shift was ending but not someone you want to talk to first thing in the morning. I have had experience managing and this would never fly especially at a place that is know for its hospitality. Skip this place if you can!! read more

I just had the best Coke of my life at this Chick-Fil-A. It was perfect. As if old John Pemberton himself had calibrated the machine. read more

This chic-fil-a definitely isn't the best one in berks, I would definitely choose the other one in the broadcasting square in wyomissing, lines are always long at lunch and the parking lot could use some organizational work food is blah and it's basically packed 24/7. read more

Outside of being a Chick-fil-a, this location is the worst. I would rather drive to the other side of town. The attitudes from the staff is what makes this place so bad. They are not customer focused with significant attitudes. Come and you shall see. The franchise has based their success on "my pleasure". You don't hear it very much here and when you do it's robotic and cold. read more

This is our family's favorite place to eat. This store is the fastest and the staff is so helpful. They need to teach the other stores. We always have to wait 15 minutes at the wyomissing store. My kids order waffle fries and chicken nuggets with lemonade. Additionally, we like the thick milk shakes. read more

Previously I've had a very good experience with this particular Chick-fil-A. Although today I may have had one of the worst experiences I have ever had with fast food restaurant. It is not the restaurant itself, they're great, but the person who took my order was AWFUL!!!! One she did not have a mask on, assuming she was vaccinated, but there was no smile or my pleasure that came from her mouth. My family and I were not asked anything about our orders. Chick-fil-A is well known for their happy and welcoming employees, but Sarah was the far opposite. You could tell she did not want to be there and hated talking to people. read more

Probably one of the best fast food establishments I've frequented. Food is really good (try the grilled chicken wrap) and tastes real unlike some of its big name competitors. Staff is always very friendly, helpful, fast, and accurate. It's very unusual to see this in fast food establishments. I would definately recommend this one. read more

I was blown away by the service here today! Being Saturday at noon, they were busy -- long line at the drive thru, long line in the store, and a full parking lot (I had to park at the Famous Footwear behind them). But when I got to the counter, the associates were friendly, quick, helpful, and knowledgeable. I had a fairly large order that I was making for my office and the cashier, Mitch, made sure everything went smoothly--he got my order correct, read it back to me, and helped bag each meal in a seaparate small bag to make distribution back at work simpler for me. From when I placed my order to when I received it, the process took no more than 8 minutes. I was astounded! This facility operates as a TEAM and I saw it in motion. Great job!!! read more

So I have been eating here for years good food but now I probably won't eat it anymore so I was eating some chick fil chicken until I FOUND A DEAD ANT IN MY CHICKEN! I thought it was burnt chicken but then I saw ant antennae and its guts really gross and I did find some pieces of my chicken that look eaten probably the ant oh and the ant is dead it probably died from the heater or whatever you call it so when you eat here you might find a dead ant read more

Wow man the last few times I've been here the quality of the chicken is horrible it's all stringy and chewy almost like chic fil a gets their chicken from a new supplier or something man so disappointing... I know I'm not the only one who noticed this as other people who live within our community say same thing. read more

Just went through the drive through at Chick-fil-A and the food was great, however, again, the service in this area is horrible. When I got to the window to pay, the young man took my money, gave me change and my order and said nothing. Not one word. This is completely unacceptable. What happened to customer service....and the manager was standing beside him and said nothing. read more

Love the food and service. I waited 5 min for food at drive thru due to malfunctioning fryer and yet, had a pleasant experience because of how nice everyone who worked there was. This is the best chick fil a I've been to. read more

Doesn't matter how busy they are (which they are busy a lot), service is always fast and friendly. The playground is always clean. The chicken is amazing. What more could you ask for? read more

My fries were cold, flimsy and soaked with grease. I usually enjoy the food here but I was extremely disappointed.

The Exeter location is decent. But sometimes it's not the best service. As far as the staff being knowledgeable.

Service at the Exeter location is typically fast and friendly. I picked up breakfast this morning and noticed that there were only two employees working in the front of the store. The gentleman working the window was pleasant but seemed overwhelmed while both taking and filling orders. It wasn't his fault - the drive-thru was busy. He ended up forgetting most of my order; when I reminded him, he still forgot my hash browns. Again, it wasn't really his fault. This Chick-fil-A franchise is always busy. It can certainly afford to have an extra worker or two in the early morning to take the burden off of their other employees. I'd like to see them do so! read more

great food but did not have chick Fil a sauce 2 times I came and they didn't have any heart boxes the day before valentines day

No matter what time of day, this place is always packed. I frequent this one with a bunch of coworkers whenever we need to get out of the office. The service is excellent, everyone is extremely nice and helpful! read more

Best fast food in berks. Well ran, quick even when line wrapped around building. Food quality consistent and fresh. Staff always friendly. Five stars read more

One of the few fast food franchises that has gluten free options. We need more fast food places on board with gluten free items... they are missing a huge segment of the community. I give Exeter chil fil a 5 stars for thinking about the need for gluten free foods. read more

It may be a fast food building but the place is definitely cleaner than the average Burger King or McDonalds. When ordering the workers will always be courteous and friendly with a smile. Sometimes they'll even bring you your food so you can go sit down. The food is always good, I've never had a negative time. The drink selection could easily be broadened but hey, who goes there for their drinks? The manager is one of the nicest guys you'll meet, he brings his daughter in a lot and she's the cutest thing. The manager or another worker will usually wander around asking about the service and offering to get a free refill for the customer. The play set their is inside and looks well kept even though I never see a worker roam inside. In all I would definitely side with this place over most traditional fast food places. read more

Great service from a team that values their customers. Anyway great food in a timely manner. Highly recommend over the other drive thru option, Sonic, in Exeter Commons. read more

Why Chick-fil-A? Upon ordering at a fast food restaurant, there are three lines that you will always here; "Would you like to make that a combo? Would you like to make it a larger for an additional few cents?" Is that all?" All of these lines get annoying and everyone gets sick and tired of hearing these lines when they just want to order food. What makes Chick-fil-A stand out amongst other fast food places is that it is welcoming for the entire family! The remarkable food and fast service definitely make it GREAT! Each and every Chick-fil-A has various activities for the family and children throughout the year. While waiting for your food, the parents are able to sit down and relax while the children play in the designated, clean play area. Every restaurant is individually owned and has certain activities that allow it to stand out from the other competitor fast food restaurants in the area. Chick-fil-A is a place that can create great memories for the entire family whether it is the after school conversations, a dinner date, or a child activity night. When entering the restaurant, the friendly staff is there to greet you immediately. This allows you to open up and feel "accepted" versus walking into McDonalds and asking if they can take your order. The fresh smell of chicken may brush up upon your nose when walking up to the register to place your order. The atmosphere is relaxing, but filled with the joy of families gathering for dinner, along with children playing. Upon ordering your meal, you feel very accepted into the environment and enjoy the service(s) being offered at your request. Each store does something different, but the way a customer is treated should be the same at each and every Chick-fil-A. When the food is handed to you on the black, paper lined tray, everything smells so delicious. The first bite of chicken is extremely hot, but completely enjoyable that you cannot resist another bite. Each Chick-fil-A original sandwich is made with a fresh piece of chicken and two pickles, placed on a butter toasted roll. The waffle fries are fried to a crisp and unique because no other fast food restaurant offers them. Feeling welcomed at a fast food restaurant is not something every place can offer. It is a type of service that takes time and dedication to put yourself out there. This shows others that their services are welcome and that you cannot wait to serve them. I noticed this due to the fact, that the moment I opened the door to the restaurant, at least two employees turned their head towards the door, smiled, and said "Welcome to Chick-fil-A!" This is something that will pull a customer in just because they gather the initial feeling of this being a safe environment. Chick-fil-A is way beyond the perfect fast food restaurant when compared to McDonalds. Every day, the chicken is fileted for that days use. It is always fresh and never frozen when ordered. It is fryed to perfection and not just heated up or warmed up for your order. At McDonalds, the chicken nuggets are processed white meat. They come into the store frozen and are either heated up or fryed to order. The environment of the restaurants is also very different. Chick-fil-A is more of a family oriented environment. It allows for the customers to sit and enjoy their meals in a clean dining room. The play area is enclosed so the children have their space to play and have fun but it does not interfere with others dining in the restaurant. At McDonalds, if there is still a play area available for children, they are usually located outside. So if it is raining, the children cannot really go outside and play on the equipment, they will just have to wait until the next visit. The dining area is not always the cleanest. Have you ever sat at a table and had french fries or a smashed chicken nugget under your feet? Overall service at Chick-fil-A is pretty much as close as it can get to excellent service. It allows for the store to stand out amongst competitors whether it is the food, dining area or activities for children. If you have never had the time to visit a Chick-fil-A, I highly recommend it in the near future. It is an amazing place! read more

I am extreamly displeased with the customer service at this establishment. Went through drive through. The boy came up to take my order i asked if i can have a menu he said they didnt have any and said he can tell me the menu, he continued and said " we have chicken sandwiches, chicken nuggets, anything...." I asked what flavor milkshakes they had was told chocolate and vanilla. I proceeded to place my order. When we pulled up and i seen the menu i seen they had mac and cheese and cookie and cream milkshakes. I called the girl over and tried to change my milkshake and add a mac and cheese. When i got to the window to grab my food they told me i cant add anything...fine...but at least change my milkshake...they told me they cant change it. That it was already made...why if i was not aware of the full menu and forced to order with the guy (who clearly had no knowledge of the menu) before seeing the menu for myself! I think the trip further to the next chick fil a will be in place for the future. EXTREAMLY DISAPPOINTED!!!!!!!! read more

hispanic girl at the drive thru had a terrible attitude when i asked if she heard me say "light ice" at the intercom. i was polite and her disrespectful attitude was completely uncalled for and caught me off guard. read more