I have been a customer of this Chick-fil-A many times over several years. My husband and I usually go through the drive-thru, but this restaurant also offers dine-in, carry-out, and delivery. I recall experiencing zero problems with the employees' service. The menu lists foods for breakfast (e.g., breakfast sandwiches, scrambled burrito, hash browns, and fruit), entrees (e.g., chicken sandwiches, nuggets, and strips as well as a few wraps and salads), sides (e.g., fries and mac & cheese), beverages (e.g., coffee, teas, juices, lemonades, milkshakes, and sodas), and condiments (e.g., dressings and dipping sauces). Chick-fil-A organizes its employees so they efficiently take orders and payments and efficiently cook and hand over foods. Often, the lines of customers are long, but I have never had to wait for long. As for the food, it has always been cooked properly and tasted good. The food, however, is usually not healthy. For example, one sandwich can contain several hundred calories, and a large side of fries can also contain several hundred calories. For our most recent visit here, we purchased a sandwich and nuggets for $17 total. The ingredients were fresh and tasted as expected. read more

I've been here 2 or 3 times to many ;( I've tried to give it a second and third try, however they lost a customer. The food is putrid . The food has to be smothered in grease , its absolutely the worst experience I've had in with a franchise. The glass as you enter the establishment is smudged and completely filthy with grease and fine prints, The staff must think its cute or just don't care , I would definitely rate it unsatisfactory. read more

My wife and I went to Chick-fil-A and placed a order to go. This was the very first time I have ever gone to any Chick-fil-A. It is pretty near my house and I pass by it all the time. Since it was a pickup order I can not say how restaurant was or service was. We had a big order for 4 people drinks fries and sanwitches. I ordered a Chick-fil-A deluxe sandwich with no cheese. I told them about 4 times no cheese. We got home with the order and they did not have my sandwich at all plus other parts of the order were incorrect. I ended up eating one of my wife's sandwiches that we ordered and had to scrape the cheese off it. my wife had to call the store to tell them that they left my sandwich out and other items were not correct. for me this experience was terrible as I did not get what I ordered. The only plus was The sandwich I did eat was pretty good. I am not sure how to rate this establishment???? I would generally give 3 stars as the cashier was friendly and order was taken fast and the order did come out quick. It was partially y error as I should of checked to make sure everything was correct. I give them overall 2 stars overall. I would definitly try them again in the future. read more

The construction is finally over! I really wish they had updated this parking lot because it is TIGHT. This location does not offer mobile thru but you can wait in the regular drive thru line for a mobile order. Our order tickets were correct but sandwiches inside were not modified so we did have to park and go in to fix it but it happens. read more

See all

Order to go McKnight Rd 1/21/26 *Cashier very pleasant & service very good *Nuggets had good texture, but overly salty, which took away from the overall taste *Mac & Cheese used to taste very homemade, but this order it tasted more processed; it lacked that from-scratch flavor and texture read more

Good but still getting sticker shock on the cost of 2 meals. One meal was a grilled chicken club combo with waffle fries and a fountain which my wife thought was just ok. Mine was a spicy chicken which was excellent with right amount of crispiness and spice. Been a while since I visited this fast food franchise, but wasn't ready for the $25 cost of 2 combos. Still good though read more

2 sauces for 2 meals is insane. Guess you gotta say you want 50 next time....................................

Day trip to Pitt did not disappoint! Came here on a rainy day and left super satisfied thanks to the great customer service from Amani. read more

Chick-fil-A - interior - Fast Food Near Me - Pittsburgh, Pennsylvania

The hot sauce is vile The service is wonderful! The ambiance is a normal chick fil a read more

Pleasantly surprised. The drive thru line was wrapped around the building with 2 lines converging into 1 lane. Everyone was taking their turn. No honking horns. I ordered the 4 piece chicken tenders. Don't tell my mom but they were as good as her fried chicken. Not overly breaded, all white meat. Packaged well for the drive home. The waffle fries were ... fries. The side salad was actually very good - dark greens yum. I would return if only to get the salad - nice lunch size portion. Strips, waffle fries, and salad $10 ... reasonable read more

Chick-fil-A - Very nice salad. Lots of greens. Nice addition to dinner. - Fast Food Near Me - Pittsburgh, Pennsylvania

My 86 year old mother and I go to lunch once a week in the North Hills area. Typically we eat at Cheesecake Factory or Long Horn. Today we decided to dine in at Chick-fil-A and we were pleasantly surprised with the friendliness of the staff and the quality of food. We were greeted by the sweetest cashier who helped us make our selections. We both chose the Cobb salad which did not disappoint! The greens were so fresh and crisp and the over all flavor was out of this world. I just didn't expect to be this satisfied with a "fast food" salad. Thanks Chick-Fil-A for a great lunch and a great value! read more

We came here for lunch after going to the mall. We were bummed there was no longer a Chick-fil-A in the mall but didn't mind driving across the street for lunch. I got a salad and was disappointed that lots of the lettuce was slimy. I had to pull it all out. This was at about 1 PM. It was definitely not freshly made. I also asked for extra red bell peppers and did not receive them. That was also disappointing. Are you ever going to open the play place? Our kids definitely don't enjoy coming here as much as they used to. read more

oh chick chick Chick-fil-A anytime I go to Chick-fil-A. It's always a great great great experience man I love Chick-fil-A. It is so amazing there this in one time. I got chicken nuggets and they gave me extra. You know the way made but all the other people in there, but the three lane drive-through the weird drive-through thing made but anything else made the food and service. It's also nice even the food service, I will need to upgrade the restaurant by remodeling it a little bit because it is a little bit updated but anything else so amazing as so funny ha ha ha ha ha ha I just love Chick-fil-A I love their singing I love their food I love their ambience, ambient ambience, ambience it's so amazing thank you thank you six stars if I could. There was a teenage boy who assaulted me inside the restaurant. read more

Clean and bright location with pleasant employees. Love the soundproof playroom, as you can be sitting right next to it and not hear a thing! Glad to finally have a standalone location in the North Hills area. There's two ways to get into this location. It's recommended to use the entrance at Bed, Bath, and Beyond directly across from the northernmost Ross Park Mall entrance. It's sort of easy to miss the next entrance going south on McKnight. It's just past the BBB light, and it shares the entrance with another building. There are separate lanes for parking, and drive through only so keep your eyes open otherwise you'll be circling, and circling! They have their standard menu offerings (chicken sandwiches, wrap, kids food), but I struggled to find a non-deluxe spicy chicken sandwich. I got the deluxe, and the pepperjack had a nice a kick which was a nice surprise. read more

Chick-fil-A - Deluxe spicy chicken sandwich - Fast Food Near Me - Pittsburgh, Pennsylvania

Quality food each and every time!! Drive thru system is perfect! Have not been inside one in years.

Ahh Chick-fil-A... The holiest of all fast food chains (no pun intended) In this review I will comment on Chick-fil-A as a franchise in general as well as this specific location. This is the only fast food restaurant that gives me some type of vibe when I am there eating. You are greeted when you walk in, everyone is smiling, all the employees respond with "My pleasure!" This is an overall eating experience that you can only get from Chick-fil-A! As far as the food goes, it's all good, really really good! I usually go with the spicy chicken sandwich, grilled chicken sandwich or the strips. Don't forget the Polynesian sauce on EVERYTHING! One of my favorite things about Chick-fil-A is when you ask for sauce they ask you how many. EXCUSE ME?!?! You mean I don't have to use one sauce for 2 lbs of food??!?! God forbid you ask for extra sauce at McDonalds... they act like they are hand churning the sauce and packaging it up themselves. Once you order they hand you a little plastic cup thingy and you can go sit down. Yes, they even bring your food to you when it's ready! Once you start to eat they even have an employee that is walking around the dining room periodically checking on you and getting you refills!!! I'll give you a second to catch your breath... Once I was finished with my meal I went to wash my hands and freshen up. While in the restroom I caught myself humming the instrumental music that is lightly playing throughout the restaurant but is more prominent in the restroom. The song I was humming was "Open the eyes of my heart Lord" I knew at this very moment I needed to go to church the following Sunday. And I just wanted to thank Chick-fil-A for getting me back into a more spiritual mood as of late since this location opened and is very accessible to me. I cannot say enough good things about this place. I am happy when I know I am going, I am happy while I am eating and I am happy the rest of the day knowing I ate there earlier. If I had to guess I would say I have been at Chick-fil-A hundreds and hundreds of times and ALWAYS had a pleasurable experience! P.S. Drew the manager is absolutely spectacular. His positive attitude reflects on the entire staff and the restaurant as a whole. I am not kidding when I say I come to Chick-fil-A not only for the food but the overall dining experience, and there are not many restaurants I can say that about! read more

Chick-fil-A - The main table as soon as you walk in the restaurant. - Fast Food Near Me - Pittsburgh, Pennsylvania

See all

Out of everything located on McKnight this is ALWAYS my go to, fast, clean, friendly and the sandwich's are always good, ready to pick up shortly after I order online, it's right around where I work and I can rely on that to have my order ready during my break and have time to pick it up & eat it too. Whereas other places on McKnight that I have tried we're always way off with the estimated pick up time or when it would be ready. I end up wasting my break waiting for the food. Sits at work until I'm done and able to eat it but that's never happened at this Chick-fil-A. Solid 5 outta 5. Very fast very reliable very good/fresh/hot. His franchise knows how to run a business. thank you read more

I eat chick-fil-a twice a week and I love it but this location is the worst around the pittsburgh area. The milkshakes are watery. The sweet tea is watery. The lemonade doesnt take sweet. The fries taste weird / old. The chicken sandwhiches arent good. read more

Travis was such an amazing employee and gave great customer service while taking our order! His great personality is perfect for this job! He gave us an open-ended order and was ready take as many orders that we wanted! read more

Stopped by while I was out running errands on my lunch. Drive thru line was wrapped around the building and I was sure I would be there a while. Two lanes merging into one for the drive thru. I was surprised by how quick and efficient this was. I was there maybe a total of 5 minutes MAYBE! read more

Best fast food restaurant I ever had nice people it pack up daily!!! The food so good

horrible parking lot with construction and horrible service with getting my way out to us 19 so don't go to chick-fil-a on miknight road us 19 read more

Even with the presence of COVID-19 Chick-fil-A has managed to streamline their ordering service via workers taking orders from two lanes of cars going around the drive threw. Despite roughly ten cars being in front of me, I was able to get my food quickly. The price for the food isn't the best value for your dollar but nevertheless still tasty. The bright spot of the restaurant for me is certainly their milkshakes! read more

See all

This is literally the worst Chick-fil-A in Pittsburgh. I order all the time from many of the other locations in the area but when I want it for dinner this is the one I'm forced to patronize. It's owner operator is never available to call customers. And it seems like a teenagers are left in charge. If you HAVE to go here don't bother ordering ahead with their app because they don't take care or mobile orders before those people choosing to eat in or drive thru. You will have to stand there and wait. If you do order online, make sure you get your straws and napkins because they don't bother ever putting them in the bag. Take my advice and just go to the one in the mall -- even though it seems like it might take longer it won't. read more

I've never found a manager so rude and arrogant. I have no idea why the manager here couldn't connect that my online order didn't come in right through there system. I read out the door dash receipt to him and then he still persisted to blame me for what came up. Didn't offer me a refund, coupon, nothing. I ended up laughing and hanging up the phone over the most air headed response of "I could buy it again." Why would I trust your business when you can't even trust me over the phone? read more

Taylor in Fox Chapel drive-thru during lunch is awesome! She remembered my name and order. All staff were pleasant and each had a feel good thing to stay after completing their task. Eg "My Pleasure" . New to this chain. read more

I thought Chic-fil-A was a cut above, but not anymore. I went through the drive thru. There was a teen boy in a booth before the menu board. So essentially I was expected to have memorized the menu. I asked him if he had a menu. He said no and he was not friendly. Sad, because their service was once great. read more

Clean and Employee's are super nice. As usual I get the Chicken Mini's and they were fresh and so good. I did pick up a Salad for dinner too, the market salad with fruit cup... excellent. read more

Pleasant staff, clean store, and very fast service, what more could one ask for. I got the original Chick-fil-a sandwich and it was quite tasty. I highly recommend a visit if you are driving by. read more

Chick-fil-A - Fast Food Near Me - Pittsburgh, Pennsylvania

See all

The service here is amazing! Food is always warm and fresh, and served with a smile! The staff members are so insanely kind and made my day. The wait was no more than 5 minutes or so from when I ordered my food. This was the most organized and tasty fast food restaurant I have ever visited!! Well done Chick-Fil-A!! read more

I wanted to sit inside and enjoy my meal but there was absolutely no where to park because over half of the parking lot is reserved for door dash or curbside pick up. I circled around twice. Luckily the drive through line was quick read more

Went for dinner. Chick fil a is always one of my go-to places for any time of day. Good location, fast service, pretty much completely satisfied with our meal. Only reason I give 4 stars instead of 5 is because an employee came over to vacuum the area around where we were sitting, it didn't seem necessary and it was a little annoying. I don't hold it against them though. Will definitely return. read more

The best service I've ever had in a fast food drive thru. Everyone is so nice. A gentleman actually RAN to my car to take my order. They truly live by "the customer is always right" A great experience from start to finish read more

I have been to a number of Chick-fil-As throughout the country and was pleased with my experience here! The staff was helpful and accommodating, especially as my husband and I had our 15 month old baby girl with us. The food met CFA quality standards and was very enjoyable. Even our little girl enjoyed her kids meal. Plus, the kids toy was super cute. I will definitely be frequenting CFA with our daughter! read more

Though the drive thru line is typically very long, I am always greeted by friendly staff at each stop through the drive thru process. Each employee works fast to provide an enjoyable experience. If I'll ask for extra cherries on my milkshake or pickles on my sandwich, they even give me EXTRA extra. Every time I get a chocolate chip cookie, it's ALWAYS nice and warm too. All of my drive-thru and DoorDash orders have been prepared perfectly at this location. I truly appriciate the staff and experiences at this location and the food is always better than the last time. read more

This is a nearly new location that was very clean and organized during a busy Saturday lunch rush. Our food was brought to our table maybe 60 seconds after we sat down. Food was hot and fresh, and refills on the drinks were provided. Nice location. read more

I don't frequent Chick-fil-Hate for personal reasons, but my kid had been taken a few times and asks me for it all the time, so I buckled. The drive thru was very long and the girl who took the order was accurate and nice. Then a guy giving receipts asked confusing questions and said he lost his place. Also fine, everyone makes mistakes. Then I got to the window and asked the girl if she could toss my empty Starbucks cup to make room for the milkshake I ordered for my kid. She refused, stating it was company policy, and jumped back dramatically as if I were passing her a pipe bomb or a loaded diaper rather than a clear and empty plastic cup. I get that it's policy, but don't be rude. Or put a trash can outside. Then she asked if I still wanted the milkshake I PAID FOR....obviously. Look, I don't know if she did it on purpose, but instead of a cold milkshake filled properly, I wound up with an overflowing, lukewarm mess that leaked all over my car. Maybe it was just God punishing me for spending money at a beacon of hate. But I'm pretty ticked or else I wouldn't be wasting my time on Yelp. read more

Chick-fil-A - Set it outside and took the top off and it was still overflowing. - Fast Food Near Me - Pittsburgh, Pennsylvania

See all

my nuggets were super over cooked and my fries were just crumbs

The staff here is super nice and the service is super quick. The food is amazing as always and super affordable. The owners are very nice people and hard working. I would recommend this place :)! read more

I give it 1 star based on our frontier counter ordering experience. It was so noisy couldn't hear the cashier. The cashier was speaking so fast you couldn't understand a thing he was saying. read more