Friendly staff, pretty fast despite how busy. I don't think they have ever messed up my order.

Went to this Chick Fil a with my father-in-law after shopping for a bicycle at Pro Bike next door. It was around 12:30pm and the line was the whole way across the restaurant! The drive-thru was packed and staff members were taking orders prior to the guests reaching the windows. The staff was nice and the food was good as usual. It appears that each Chick Fil a has their sauces and silverware in different locations - such as behind the counter where you have to ask for it or out where guests can serve themselves. I wish that was consistent among restaurants but whatever works! This was my first experience trying the superfood side and it was delicious! There was the right amount of dressing with a mix of dry fruit, nuts, and kale. My only gripe would be that I wish the smaller size was a little bigger as it seemed really small. Great breakfast, lunch, or dinner option! read more

I give this Chik Fila and every Chik Fila 5 stars. Why? Because they have taken something very common with a mediocre at best, AT BEST, reputation - fast food - and have redefined it. Quality of service and design and taste has come to the fast food industry by Chik Fila. I'm a big fan of their chicken strips and their Chik Fila sandwhich (but I remove the bottom bun and eat the pickles first). Their honey BBQ sauce is my favorite sauce for the chicken, and sometimes you need to ask for it because it's not out with your more common condiments. I also like their regular BBQ sauce with their waffle fries. If you like an amazing combination of sweetness and tartness - get a frosted lemonade. Actually, in general, their lemonade is good. Real good. I get that every time instead of a soda. Iced coffee is very good but extremely sweet. Almost too sweet. But I like it as a treat in the summer. Milkshakes, incredible. The service at this restaurant is amazing. Great employees with great attitudes. Chik Fila lifehack: say "thank you" and they have to respond "my pleasure." I take advantage of that lifehack more than I should. I'm just so amused by it. There's a playplace in this Chik Fila if you have kids! I also like how there's fresh flowers on the tables. I mean, wow. Is this fast food or what? If you haven't been to Chik Fila you haven't lived. The only negative I have for this place is the addicting nature of their food. You'll want to keep coming back. You should. read more

God bless chic fi la! They can even make a salad delicious and filling. The market salad with Polynesian dressing is my go to diet dinner. Y'all know the chicken sandwich with waffles fries is a crowd pleaser! read more

Chick-fil-A - Fast Food Near Me - Monroeville, Pennsylvania

This review may be upsetting to some people but here it goes... this location was closed for a couple months due to 'renovations' and just reopened yesterday. My fiancé and I really enjoy Chik-fil-A, so we were eager to come back. Unfortunately, it was not a pleasant experience. Firstly, the store looks EXACTLY the same as it did prior to its closure. From what we could tell, nothing seemed updated or better manufactured. Secondly, they no longer serve 'well-done' food. When we questioned why, we were told 'it's a new policy.' Cool. Lastly, and perhaps whats most frustrating is we waited a half hour to receive our food. Was it busy? Absolutely. But it is ALWAYS busy and I've never waited close to that long at a Chik-Fil-A or any other fast food restaurant for that matter. Very disappointed, and the food wasn't great. What happened guys? read more

I love chick fil a. But today was the first time some one didn't say "my pleasure" with attitude she just went "mmhmm" terrible.

Hands down, just about the best fast food you can find. In fact, you'll leave here wondering why every fast food chain hasn't copied this model. The food tastes superior compared to all competitors. Why would you ever walk into a McDonald's again after eating here? The particular location serves up fast, friendly, courteous service and displays manners that are impressive. They actually made you feel at home in a fast food setting. Once of the things that I like about this place is the sides are interchangeable. Meaning if you want a spicy chicken sandwich (my favorite) you can order a salad to go with it instead of fries (and the salad is fresh greens and awesome dressing) or fruit. They cater to everyone - those who strive to be healthy and those who could care less. This place is ideal for kids and adults. There's a chicken option on the menu for everyone (whether it's fried, grilled or in a salad). When it comes to fast food, you can't go wrong. read more

Good chick Fil a. Clean area and helpful staff. Drive hrough is always packed and this shopping center is ALWAYS busy so beware of the drivers. Price is worth it for the product. The only downside- you always want it on Sunday's :( read more

Just had my lunch at this Chic-fil-A and it was great. The drive thru line was very long but they handle it well and it went quickly. The girl who took my order and rang me up outside was extremely pleasant even on this cold rainy day. Hats off to Chic-fil-A for doing it the right way! read more

You can't go wrong eating the Lord's food! It's a heavenly experience from the time your eyes set sight on that beautiful red and white sign until you drive away full from all the delicious foods you've just consumed. I've never met a bad chick-Fil-a employee, I just love it when they tell me to have a blessed day. Driving 30 minutes to order their delicious chicken and crispy waffle fries will always be worth it! Keep up the good work team read more

Food was served fast and fresh! The best part of our visit was meeting Debi! She made our visit extra pleasant. She checked in on us multiple times, making sure everything was satisfactory. She was an absolute delight to talk to, and truly made our visit as great as possible. We watched as she treated all the customers with respect, and she and her coworkers served a very large group of visiting students efficiently and effectively. We will surely be back, and we hope to see Debi again when we visit. She is truly an asset to the Monroeville location! read more

Have to admit I never hit up a chick fil a until this year bc I got a card from work for nurses week and we got a free thing each month May was market salad June was a chicken wrap July was a grilled chicken sandwich Have to admit I enjoyed every item better than most fast food places and the chicken is really good. Got my mother hooked on there salads too. Only down fall is the parking lot and it's in the miracle mile where everyone drives like a but! But now I will be a regular customer read more

Just want to give these workers at Miracle Mile a tip of the hat Watching them work together as a team is so refreshing. It can be cold snowing or rain and they're out there plugging away. They deserve any tips they receive. read more

This place is always busy so you'd think you're getting the freshest of the fresh. Wrong! The tea always taste like sugar water the fries Luke warm with no trace of salt. The chicken nuggets barely cooked and without a pinch of salt. The kids who work there don't care about decent service. This Chicfila doesn't hold a candle to the one in Homestead. Homestead?! I'm done going to this location it's awful. read more

I personally am a huge fan of Chick Fil A... if I have to have some sort of fast food, this would be my choice hands down. What makes this location a go to one for me? The staff seems to be one of the most courteous and helpful (although this is the case with the brand in general). I often place catering orders here and the staff always goes above and beyond making sure everything is perfect. Keep up the great work! PS- they have a great rewards program if you have a lot of catering needs :) read more

Came here for community appreciation night and the line was out the door when I got there, around 5:45. I really didn't want long at all though. The employees really know how to handle a crowd, I was seriously so impressed. Food was as it always is; amazing. read more

This CFA is solid but always very hectic! I don't think I've ever seen the drive through with less than 8 people in line. My recommendation is to use Chick-fil-A's awesome app. I've even tried ordering from the car, waiting a few minutes, and running inside to pick up my order. It's much faster than the drive through! read more

I think pretty much everyone knows how delicious the chicken is. The hunk they put in the chicken sandwich (reg or spicy) is a whole breast fillet! The downside is they are always busy. It's worth the wait (for me anyway). I gave 5 stars for taste & value. read more

I love chick-fil-a but today was not a very good experience. They got our order wrong, we're too cheap to only give us one ketchup packet. That is crazy to me because chick-fil-a does so much business and makes an outstanding amount each day. read more

This store is busy! The drive through line is always wrapped around the store and the line inside is just as long. Other than that it's a typical Chick-Fil-A. I have rarely seen this store without a line. They do take orders by walkers by up to your window, but the line is still just so long. read more

Was screamed at by an employee after politely asking about my order after waiting 45+ minutes for curbside pickup. Contacted management to make them aware of this and a month later, they still haven't even contacted me to address it. I'd think they would at least want to know more about what happened, but apparently they don't care? read more

I've been here for lunch. The only downside of this place is it is crazy busy during peak lunch and dinner hours. The staff is very courteous. read more

Everyone here was in a bad mood and got mad when we asked for forks to eat with, as if they wanted us to eat a salad with our hands. They also forgot about 1/3 of our order and then got upset when we came to them with our receipt asking for the rest of our food, almost like they were legitimately trying to rip us off or something. I felt like I was at a Wendy's. read more

Love Chick-fil-A but this location is a disaster and a half. Management must be terrible because I have never once gone here and not had a really bad experience. Do yourself a favor and hit the amazing location at the Waterfront instead. Everyone here is really rude, and it's just not a good experience. read more

Average Chick-Fil-A. They also have a inside play ground here if your into that sort of thing.

yes on the grilled chicken sandwich yes on the chicken tenders pass on the waffle fries- they aren't good, never seem hot, very dull in taste it's a fast food chain- it's the best one around. service here is quick and friendly everytime i go. today i opted for the 4 piece chicken tenders with a side of honey mustard. it came to $4.46. i'm completely satisfied. read more

Always busy yet somehow fast. Delicious chicken awesome Tea. Great customer service and they clean up for you if you dine in. Only complaint is they are not open Sunday and I almost always drive by when it's closed on Sunday and would totally drive thru. read more

Why isn't this getting 5 stars. Chick-fil-a are awesome because they make you crave it as you drive by. Staff is always so cool. Drive thru is always packed during lunch time so expect to wait. read more

Great food, great staff, great service and a kids playground indoors in case you need a break. Free Wi-fi too. Only problem for me is the line around the building at lunch time :) read more

At first I was not excited that my husband wanted to eat here, but then I changed my mind based on my positive experience. As expected, the line to order and check out was a bit long during lunchtime on the weekend, but the employees did their best to keep the line moving. We placed our order and then waited at our table for an employee to bring out our food. We noticed a friendly employee offering another customer delivery to her car outside. My husband ordered unhealthy food such as the chicken sandwich, fries, and soda, and I was happy to see for me healthier options such as the grilled market salad with lite dressing, fruit cup, and diet lemonade. After we finished eating, an employee offered to clean up our table for us. As they are a Christian company, I do want them to raise their chickens as humanely as possible and without antibiotics, and I would like for them to serve people foods that will not harm their health with high fat, cholesterol, sodium, and sugar! read more

You want a real chicken sandwich, none of these nasty fake filled other chicken sandwiches from fast food chains. look no further chick fil a has the best around. with premium chicken breast meat with no hormones or other additives. tasty white meat that never disappoints. the staff is friendly the place is always clean. the only downfall is they're not open on Sundays :'( read more

What a great business ! The staff is amazing ! They treat you like you are at a 5 star restaurant the manager that works their is amazing ! I love how they say my pleasure lol honestly it's the little things ! I'm not surprised at all how busy they are they run a great business with great food and staff and location = great business ! This is the only fast food place I ever go to ! read more

Your typical everyday chick-fil-a except this one is in Monroeville. The staff is friendly. Food is always good, the milkshakes are amazing. If you have kids, they have an indoor playground and a bowl of peppermints near the exit. read more

I am disabled and in a wheelchair. Eating at a fast food place can be difficult. I went in Chick-fil-A because I had some extra time and was helped by Jessica C. She helped me with the door, took me to a table, took my order and money from the table and had the food delivered. I didn't have to go to the counter! After I was done, she said just leave the table dirty and she would clean it and then she helped me with the door when I went out too. Jessica C. made my visit very easy and satisfying. I will not hesitate to go back there again! Along with the helpfulness of the employees the food was very good. Not the typical fast food fare. read more

I came here yesterday with my fiance the 1st time in a long time. We came in around 7pm and it was busy. I order the spicy chicken meal which is spicy chicken, pickles, pepper jack chesse, lettuce, and tomato,Waffle firies with lemonade. The lemonade is freshly made and is the best out of all fast food. My fiance got the 12 count chicken with honey bbq dipping sauce. The staff was friendly, not over friendly. We got are food pretty fast considering of busy it was. The sandwich was very good and my fiance loved her chicken. I am not crazy about the waffle fries but they tasted pretty good with honey bbq sauce. Everytime someone left. A employee clean up the table. The with all the people the store was kept clean. Lastly I lover the mint melt away mints here. I will come back here when I want the best fast food chicken. read more

We love the food at all Chik-Fil-A restaurants but this location was so clean and ran like a well oiled machine despite the fact that it was packed. This evening, the manager on duty was very present and pleasant and should be proud of how well this location operates. read more

Food was good, kids like the meals they get. I like that they give kids books with the kids meal instead of a silly toy.

This location is absolutely my favorite location! Even though the drive through line always looks long, it's still fast and if they do think that it's too long of a wait, they have their employees out here with iPads taking orders to make everything go faster. The inside is always clean and they are always nice at this location. read more

This place isn't the greatest. But it's decent if you are in a kinda hurry. Drive thru can take a little.

Years ago, I worked at Monroeville Mall and ate at the Chik-fil-a there, several times a week.....always loved it. I have not been to any Chik-fil-a in years but have noticed the huge drive-thru line at this location and thought 'mmmm I miss Chik-fil-a'.......soooooo......I stopped today and went thru the drive-thru. What a terrible disappointment. No one at home had ever had it, so I got 4 chicken sandwiches, 2 waffle fries and 2 12 piece nuggets.....NO ONE LIKED ANYTHING I got. We ended up giving it to the dogs. (btw, the dogs give it 5 stars).....as for the 3 of us humans....we would rate it less than 1 star, if possible. The waffle fries were totally not done.....they were gross, light colored, not cooked and were the texture of a sponge.....a flavorless sponge....terrible...the nuggets were greasy and hard, the sandwiches were on really soggy buns and the breading was stuck to the bun, leaving the chicken exposed.....it was all just terrible.....THIS is NOT the Chik-fil-a I remember at all....I was shocked and disappointed and felt embarrassed for having 'raved' about it to family and finally enduring the long line and bringing it home....I will say, the employees are very nice....being how bad our food was, I'm really surprised that the drive thru line wraps all the way around the building....I won't give it another try....it was really terrible and no one here wants it again. read more