Still waiting for our food 35 min after we ordered. They had big catering orders which held everything else up. If u have large orders you should staff up to maintain customer service. Usually they are great but my recent visits, its gone downhill and downthill Fast. read more

No sauce, no straws, wrong sandwich!! Asked for no pickles for a picky kid and they put pickles on it.

Terrible experience stopping by here as they shifted from breakfast to lunch at 1030. I ordered strips, was delivered nuggets. The fries were a mix of freshly fried and room temperature/soggy. The people at the counter said they had some huge catering order and asked us to stay patient, but if you can't even deliver the right food, what's the point? Won't be returning. read more

Chick-fil-A - Some strips there... - Fast Food Near Me - Encinitas, California

This Chick-Fil-A is the best!!! The staff is always so nice. Whenever I ask for extra sauce or specifics for my chicken sandwich, they always get it right. The owner is doing a great job!! If you are in the area, I definitely recommend going to this Chick-fil-a, they will not disappoint you!! Keep it up!! I always love getting rewards from you guys in the Chick-fil-a app read more

Make sure if you are coming for breakfast you get here 20 minutes early. You'll end up getting stuck in line for 10 minutes and if you show up at 10:29 to window they will not allow breakfast. read more

Decided to get lunch from this location today. We ordered 2 of the 12 piece GRILLED nuggets. The drive thru line was long as usually so we took the order right away and left. Well when I opened up the bag, the chicken nuggets were not the 12 piece grilled ones we ordered but the regular breaded ones. We specially ordered the grilled because someone can't eat the bread. So we wasted almost 15 dollars worth of money because we couldn't eat the breaded ones. Very very upset and would not recommend this location to anyone. This is the second time I have an ordered messed up by this location. read more

Super fast service. Thanks to the team for bringing it together and rewarding us for the Padres double play at last night's game. Although we lost, we're still in it and rooting for Chick-fil-A! Thanks again read more

I have a mild obsession with the chicken breakfast burritos... when I say mild I actually mean, all the girls know me on a first name basis... the way most people do at Starbucks, but my Starbucks is Chick-fil-A lol. I don't know why it's so good, but I literally eat a chicken breakfast burrito everyday on my way to work now (except Sundays obv ) lol, with a ridiculous amount of their bomb salsa & a fruit cup. Which I also love that their fruit cups actually have good stuff in them (not melon and grapes) strawberries, blueberries, mandarin oranges and apples. If on the rare occasion I go for lunch, always get the deluxe spicy chicken with mayo. On top of good food on the go, it's so nice to have exceptionally sweet people working there. Thanks guys read more

First time at this location and this has got to be the longest time that I've waited at a Chick-fil-A. I just got 2 orders of 12pc nuggets and large waffle fries and 3 people after us with big orders got their orders first. First time being disappointed at a Chick-fil-A location. Update: I got home and they gave me chicken strips instead of nuggets! Now I'm really upset coz I was really excited for my brother and sister to try Chick-fil-A for the FIRST TIME. Too bad they ruined it for them read more

This is such a great location, its super close to my job and i always find myself craving a spicy deluxe chicken sandwich on Sundays... but it tastes even better on monday after waiting so patiently for it. the drive through can be super long but the staff is so superb and they have your order ready when you get to the window. i wish i could remember the names of the staff that helped me but just know EVERY employee is always on top of their game! i will be back next monday :) read more

The quality of food is up to standard with all chick-f-A, but they can't seem to ever give you your full order. I've ordered two different days, in the past week and they seem to miss something each order. Frustrating read more

Love the Market Salad and their customer service. I've only been there a couple of times. I'm new to Chick-fil-a

Time flys. I have been back oodles of times since I started this review of the very chain that was my youngest sons go-to-nuggeteria. Me, I go to be amazed at just how well the staff here is just as overwhelmed and calm at the same time. My recent trip to Colorado Springs Colorado and CFA was just as wonderful to watch. You would think there would not be a single smile behind the counter, you would be wrong. From California to Colorado, and back to Hurst Texas, smiles for hundreds of miles at CFA. They never take out what has to be frustrating, on the customer, the food taste and quality never drops off from awesome. This the place you take your kid so they can witness just how one should handle the stress of the daily grind, with ease, professionalism, a great attitude, and food fit for a finicky kiddo. I try not to mix food and politics, so I won't go there. I will just say, if you want real chicken in your nuggets and on your sandwich, this is your Nuggeteria. So good, I once asked my youngest son, when he was little, for a nugget, he took a small bite, then handed it to me to finish. This is a generous kid, but the taste is just that good. He had to make a judgment call, I say he made the right call. Dad, get your own. read more

Download the app and make your life much easier (and get free stuff)! Today we decided to try the meal kit. WOW amazing! The chicken Parmesan (no lemon) with pasta was so tasty and easy to prepare. Tastes like a gourmet homemade meal. Looking forward to trying different varieties when they come out. read more

Who goes to a fast food restaurant and orders a salad?! Well, I'm pleased to share a hidden salad gem with you all from the well known chain we all know as Chick Fil A...next time you're in the mood for a fast food healthy option you must try the Market Salad with the Apple vinaigrette dressing! It's literally the only thing I order now. Seriously...it's sooo Yummy! read more

They have their setup for drive through moving nicely. Good chicken. I like the soup. Staff is friendly and efficient. The market salad is great also- I leave out the blue cheese on this one read more

The service is quick and friendly. The food is great for a fast food place. I am taking away a star because this is the second time I have gone to a chick-fil-a in the last two weeks and both times one of or both of the sauces I had asked for are missing. It's the little things that can mess with the whole meal. I get it one time but two times in a row is pretty annoying. read more

This is easily the worst Chick-fil-A I've ever been to. Unfortunately it's the closest to my house so I still go. I've waited several times in the drive thru with only a couple cars and it's taken 10-15 minutes to receive my order. Now i have the chick-fil-a app and I go inside. They still mess up orders and take longer than any other franchise. They forget sauces regularly and have forgotten my daughter's drink in the kids meal. I'll still give it 3 stars but if you have another option, go to that one. read more

This crew used to be fast. People say that was before Trump was elected but I think it has something to do with the staffs motivation. I mean who doesn't love the food tho? That's why I'm giving 4 stars. read more

Chick-Fil-A Encinitas is the best restaurant on El Camino Real when you don't feel like cooking. They've added people at the drive thru to take your order so it's ready at the window when you pull up. Victor is fantastic. He helped me at the window and was happy to add a 4 piece chicken strip to my order. Victor made my day with his polite, upbeat attitude. I'll go back again and again. read more

This location is a complete disaster. And it is 100% because of the manager Kimberly. I have never seen any manager have an attitude like her. She does not belong in a customer service position. I went by last week at 1040am. I ordered a lunch meal with large fries. I sat at the drive thru window for 18 minutes waiting on my meal. I did not get an apology, an explanation or anything. Finally after 13 minutes. I asked how much longer my order would take. She replied, I am going as fast as I can, rushing me will not get your food any faster. No apology of any sort. 5 minutes later my meal was ready and she literally threw the bag into my car, with a horrible look on her face. How hard would it have been to say a simple I'm sorry. They lost my business. Shame on your restaurant for treating customers this way. read more

Get the Chick-fil-A sauce, trust me, just do it, dip everything in it. Came here on the Fourth of July for a quick lunch before running to the last day of the Del Mar Fair and it was literally empty. We walked up, were welcomed by the nice guy at the cash register, ordered our food, asked for extra sauce and right when I was handed my receipt I was handed my food. That is truly fast food, people!!! I always go with the classic chicken sandwich with no pickles, they also have seasonal drinks so try them out if they have one! I know when we went they had a watermelon mint lemonade as their seasonal drink. Again, chick-fil-a sauce, trust me!!! read more

I only seem to crave Chick-Fil-A on Sundays. Which is unfortunate since they are closed on Sundays! I finally made it on a day when it was open, and was not all that impressed. What I ordered: The chicken sandwich Large fry What I got: Chicken nuggets Medium fry ... Bizarre Obviously a switch up, I'll live. But the food was kinda gross. It did not taste good. The fries were undercooked, and the nuggets were cold. I just wasn't happy with the quality. The customer service was pretty stellar and thus redeeming them to 3 stars. read more

Confession: Politics and health consciousness aside, I do love me some CFA. I love their seasoned chicken and fresh lemonade, a lot. However, every single time I come to this specific location, I am disappointed for one reason or another. First of all, this is the newest location in the area, yet it always seems to be the messiest. Tables have crumbs, chairs are not pushed in, etc. Not a huge deal, but I'm used to CFA being the cleanest and most organized chain - they're famous for that. Fries here always are underdone and under seasoned. Always. I've never experienced this at another CFA. They don't put the sauces out so that you can help yourself, which is understandable, but they rarely ask if you would like any. It's like their wide array of sauces are a secret here, which is annoying because they are usually promoted at other locations. Staff is friendly, but not over the top. At the Oceanside and San Marcos locations, we experience way nicer service, with employees constantly walking the dining room asking how everything is, and if we'd like a refill. They're also wiping tables and greeting guests coming in, which I have never seen in Encinitas. I love CFA lemonade, but half the time it doesn't taste fresh at this location. Once it was so bitter I just tossed it. Sometimes it takes 2 seconds to get your food, which to me means it was probably sitting there before I ordered it. Other times it takes a crazy long time, which is annoying and oddly inconsistent. All in all, I turn a blind eye to CFA's politics to enjoy a guilty pleasure every so often. But I refuse to come back to this one. read more

This chick-fil-a is always awesome! They frequently run specials on their Facebook page and every time we have come in they are always happy to greet us and are happy we are there. Inside the spot there are Real flowers on the tables, it's always clean, & the polite staff make it extra special. They are always smiling and the food is fast & fresh. They do have special events too like support the troops day, Halloween festivities etc. we'll keep coming back to this location even if it is a bit farther from home for us. Thanks! You guys rock! read more

This morning was my first visit to Chick-fil-A and I came with my two children for the weekly story hour from 9 to 10 a.m. The staff is very friendly and attentive. There are three employees who are dedicated to watching over the story time hour so there's plenty of helpful eyes watching the kids. In addition to one book being read there is an art station, a sand table and a play table with a fun farm set Another mom who had been there the previous week said the art table was different from before. I'm glad they are going to switch it up. The restaurant and bathroom was very clean. I ordered the chick-n minis with hash browns and apple juice. The kids gobbled it up and especially loved the Chick-fil-A sauce for dipping. Story time will be held every Friday through the rest of the year. If you live in Encinitas or North County and have young children this would be worth adding to your activity calendar. read more

Worst chick fil a I've been to so unorganized and dirty seem like no one cared. Trash in tables, on the floor, gnats everywhere to top it off the carbonation on the drinks was out of order. To be in a nice area this is a subpar restaurant. read more

The classic chicken sandwich with two pickles has busted onto the scene in Encinitas and it will be interesting to see how they do. I like that they have a decent outdoor seating arrangement as well, not many fast food joints can say that. I think it will be a nice compliment to wide variety of places already established in Encinitas. Call me old fashion or just lame but I only get the original chicken sandwich here. It was been that way since frequenting Chick Fil A in Shelby NC right by my Alma mater Gardner-Webb University. Its fast food but what sets Chick Fil A apart is the service and upbeat attitude you get when you dine it. Fast food chains always want to get you in and out of the place a quickly as possible and just don't feel as welcoming as it does in Chick Fil A. Has you ever been sitting in a Arby's, Jack in the Box, or any fast food joint for that matter and an employee walked up to your table and asked if you needed a refill and offered to get it for you? Well, if you have you must have been looking extremely attractive that day or that employee put something nasty in your beverage but it hasn't happened to me anywhere else but Chick Fil A. This is standard practice for them not just because they just opened, go check it out if you don't believe me. read more

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I have good news and bad news for you, Chick-Fil-A. The good news is your chicken filet sandwiches only like to date female chicken filet sandwiches which completely enhance my dining experience (sarcasm?), the better news is I'm so addicted to your deliciously straight chicken filet sandwiches I feel like Pookie from the movie New Jack City on a crack binge, am I my brothers keeper? The bad news, Chick-Fil-A, is that your heterosexual sandwiches are making me feel like Pookie from the movie New Jack City on a crack binge and can't afford any crack! (Double points on that creative analogy). I get that those chicken breasts certainly aren't fileting themselves and that obviously requires work, but jeez can't you lie to the American people and just outsource those chicken breasts from China or something? Everything is over populated there anyway! I digress. The waffle fries are so choice, if you have the means, I recommend you purchase yourself some (Ferris Beuller quote for the uninitiated). Wash that all down with a diet Dr. Pepper (because this is America and if I want a greasy sandwich and a diet drink I can have one) read more

Love this chick-fil-a location. Everyone is always super nice. The guy name Danny that we get emails from is the owner. He is always out there to help out with the windows or deliver food to us at the drive through. Will definitely go back there to feed my Chick-fill-a addiction!! read more

The food is fantastic and it's presented in a clean and efficient setting. It elevates fast food. But that's the thing, it IS fast food, so your expectations should be set properly. They pay their workers a low wage so you can get that sandwich for $3.79. Don't judge your experience based on the actions of a feckless 16-yr-old trying to earn enough to buy a car who doesn't understand the broad "customer is always right" mantra. You can put up with a little attitude, just like you would at any other fast food place on earth. Yes, there are screaming kids there - these businesses seem to attract them and it's part of the fast food experience. Maybe their politics don't align with yours. Great. Neither does your co-worker's, your relative's or most of the other places you do business. It's not part of the dining experience. So, accept those conditions and enjoy your meal. read more

I'm so frustrated by this location. Chick-fil-a has usually lived up to my expectations so I was very happy when they opened this location in Encinitas. Unfortunately, this store is a disaster. This is the most inconsistent fast food in the area by far. My first bad experience was with their iced tea. They obviously never clean the container or drink it because their iced tea is fresh only about 50% of the time, at best. The other half of the time, I can taste the residue from old tea - it's very recognizable. I let them off the hook because the cookies were so good and I had never had a bad CFA experience before - and i started to order Coke until I got a drink that tasted like Dr. Pepper. Do they even serve that? Then, I had an early lunch, and I received a sandwich that was obviously left over from the day before - it had the consistency and flavor of a hockey puck. It was disgusting but I said nothing because I was busy and away from the restaurant when I ate it. Today was the last straw. Not only did I get bad iced tea, but they were out of cookies, and offered no apology or a free cookie next time, only "this is the first time that's ever happened". Sure. And when I got home to eat my sandwich there were no napkins in my bag. I'm done with this location, and I may even be off Chick-Fil-A for good. If you're a fan, stay away from this place! I'd recommend any other fast food in the area. I hope they can clean up their act or they should go under; they are a disgrace to the brand. I'd trade 50 of their empty smiles for one decent meal. P.S. I get grief from the wife every time I go because of their politics. That's how much I liked their food. At least I'll be able to avoid that... read more

This place is a BLACK EYE to the good name of Chickfila. Don't get me wrong, we love Chickfila. All the other locations we have been to have been fabulous. This location is embarrassing. Dialogue: Chick-Fil-A staff: Hello - Welcome to ChickfilA! Customer: Hi ...(orders breakfast order)....Can I replace my hash browns with waffle fries? CFA staff: We can't do that Customer: I've been doing it for three years now; Chickfila has always done that. CFA staff: Not at THIS store we have only been open three months (nice attitude to the customer right?) Customer: I've never had this conversation before where I have had a problem replacing my hash browns with waffle fries CFA staff: It is not an option on my computer screen. This went back and forth with the CFA staff arguing with the customer about how they couldn't make the customer french fries. CFA reluctantly made the customer waffle fries but now this customer GETS ATTITUDE whenever they go here now. I don't understand how other chickfila locations do this simple request and THIS ONE CAN'T. read more

I had to try it! I could see why people like it but I didn't think it was anything special. I had the breakfast burrito with chicken. Which was cool because because most places only have bacon or sausage. The staff is friendly and they were fast. It wasn't exactly what I like to eat but I would still recommend it. It's not like any other fast food. read more

While i was attending to other business at the same plaza, an employee was in the parking lot jamming promotional advertisements into people's car doors. Needless to say i found a couple scratches caused by the paper after having spent hours detailing my own car. This small area will have to be redone. Yes paper CAN scratch paint. Send your ads through the mail like everyone else, or put the guy with the cow suit outside instead. Forcing people to see ads who aren't interested in your food is kind of pathetic. read more

Just went thru the drive thru and asked for a lot of chick Gil a sauce (b'c it's good). They offered 7 and I countered w 8. To my amazement there were exactly 8 sauce packets in my bag. Brilliant! read more

I usually love this location, but today I'm writing this as my food sits here because it was terrible customer service. I ordered a Delux sandwich and it came without the bun being toasted. I asked them to toast it, which they said they would. Then they brought it back 1 minute later, still not toasted. Extremely disappointing. You probably lost a loyal customer today. read more

I finished school and had to run some errands, and I was starving. I have practice 7-930 and I didn't have time to go back home so I went here. My card didn't work, and the cashier Joie payed for it unprompted. Please for the love of god give her a raise or bonus or something. What she did is truly an act of kindness, and she had no reason to help me. Thank you so much once again Joie, you're awesome. read more

Great nuggets and great service. They brought my food to me at my table. Plus there are 2 drive thru routes. The restaurant is brand new and it shows in the staff but I think they're doing a great job so far. I'd rather have them be a little slow in the beginning and get everything right, then going fast and messing up. read more

I'm going to start by saying how much I LOVE Chick-fil-A! It's my favorite fast food restaurant by faaaaar and they've always had my full support for as long as I can remember eating it (high school days). Now, this part of the review does not effect this location whatsoever because my experience here has always been pleasant. The service is wonderful, inside is always spotless and the line goes fairly quickly. Today, I got grilled chicken nuggets for the first time. I'm so disappointed with Chick-fil-A corporate office. They taste great, but why on earth is it so expensive? I got 8 tiny pieces of chicken smaller than my waffle fries! I inhaled them in one minute! I know 8 tiny pieces of chicken should not cost $4 something. My husband works in the food industry as a food scientist, specifically with chicken and deals with suppliers on a daily basis. The price of chicken should not change based on the way it's cut, but on the weight of it. So why are they overpriced? I'm sure if I requested to buy just a chicken patty it wouldn't cost as much and I'd probably get more chicken out of it. Gotta say that this is the first time Chick-fil-A actually disappointed me. Also, I got a meal yet I was charged .20 extra for getting a medium lemonade. It would've been nice had I been notified that there will be an extra charge for a medium, even though I didn't order a medium. All I asked for was a lemonade with my order. Usually drinks are included in my meal unless I specifically ask to "supersize" or whatever you want to call it. read more