Always busy, but impecible service. Don't let the drive thru line discourage you. They are on top of their game at this location. read more

My go to Chick fila A near Downingtown area. There is one in Exton probably 15 minutes away from this one, where the service is definitely better. But this one is not bad either. Easy to get into this location but tough as there are 2 lines and the boys/girls do their best to deliver in the evenings to get the orders delivered to the car. But it takes a long wait most of the times. I would recommend just park and go pickup inside. The food as such is a typical Chick fil a food and their shakes and fries are definitely a great choice. read more

Chick-fil-A - Fast Food Near Me - Downingtown, Pennsylvania

The guy who took our order was passive aggressive. He got my friends order wrong. The workers were yelling very loud too. The place was dirty and everything seemed sticky. Food was mediocre. Chicken could be more crispy. read more

Chick-fil-A - Chick fil a - Fast Food Near Me - Downingtown, Pennsylvania

THE EMPLOYEE NAMED MARK WAS THE RUDEST PERSON I HAVE EVER MET! He started taking my order with the worst attitude and was basically yelling at me telling me that "I can't order that" and to "get out" and being extremely difficult. He was very creepy and even cussed as he was taking my order. He was yelling at other team members. I will never back to this chick fil an again until this man is fired because that was not a chick fil an approved employee. He made me very uncomfortable and was extremely rude I nearly cried. read more

I entered this store on a Tuesday night. At the head of the line were several kids in a group jumping around. A cashier, Kevin, motioned me to his register. I was reluctant to go there fearing the kids would crash into me. I told him that once I eventually got there. Kevin said to me, "Don't yell at those kids." I said I did not and I had indeed not yelled at those kids. He insisted I had. Who is this kid to be correcting me? I did nothing wrong. I left. If you want to be treated rudely, this is the place. I don't need it. I was merely trying to place an order and not get injured in the process. I inquired at the drive in if perhaps he was special needs, and the young men out there said no he wasn't but he gets out of control sometimes. Clearly he should not be in customer service. read more

I guess from now on I just have to physically order because mobile drive-through has to be the slowest service i've ever had to endure every time I go. I just watch Car after Car get their order before moble drive-through. read more

We ordered 12pc GRILLED nuggets and the order taker stated it back. As we headed for home, we realized they gave us the fried breaded nuggets. We turned around and drove back, waited again in line and was told we'd have to pay $1.59 more. I refused stating this was not our mistake and we now waited twice in the line to get the correct item. The mgr came out and never apologized but lectured us that is not their policy to comp the difference. But would make a one time exception but never again. $1.59!! My pleasure is wasn't. No customer service by the manager read more

It's chick-fil-A. The chicken is amazing. The waffle fries are amazing. The Mac n cheese is absolutely insane! And the service is amazing! This is not a regular stop for me but was in the area and really wanted a number 1 meal, plain(no butter no pickle) and an unsweetened ice tea. It was about 4 pm and the drive thru lane was insane. They even have a double lane setup. I went inside and was served quickly, much faster than those suckers waiting i their cars! A few packets of Texas Pete's and some ketchup and I was in chicken heaven. Listen to that cow, eat more chicken! read more

I always stop in a chic fill a if I see one . This place is always top notch dive through . Food is always hot and to order . 5 stars and beyond . read more

Ordered a grilled chk sandwich without tomato. Got two sandwiches one with tomato and one without and got charged for 2. Took the wrong one to the counter the two workers opened the bun looked at it and refunded my money. THEN PROCEEDED TO PUT THE GRILLED CHICKEN BACK IN THE CHUTE TO RESELL. I TOUCHED THAT CHICKEN, THEY TOUCHED THAT CHICKEN. The next customer to order a grilled sandwich is getting absolute crap. BTW the operator was sitting in the dining area when this happened. Do Not Go To This Chick Fil A. read more

One of the Mysteries of the Universe question is: "why do everybody go stark crazy of Chick-fil-A? I would give Chick-Fil-A if I could, 3 1/2 stars. To me it's a "Plain" Chicken fillet sandwhich. Many Other restaurants including say Wendy's, serve the same, probably better chicken sandwhich. To sit in line for this? I don't frankly get it. Chicken is good, I must say but so are most others. I usually order the Chick-fil-A® Deluxe Sandwich. It's good, but Not Outstanding as some of these other reviews stated. I also like the spicy Chicken sandwhich, nice spice, moist, good flavor. But NO different than Wendy's spicy chicken sandwhich, which I think is better and I don't have to wait in a long, long line! read more

The food was delicious but it was insanely packed. It took 20 minutes to get our Cobb salads. They were delicious and the help is always so good, courteous and attentive. They gave us a marker to put on the table and they delivered our food. We were lucky to get the last table and the trash was overflowing. The drive through was like a parking lot so we tried dine in. Prior to this we walked out of P.J. Whelihan's because it was a 25 minute wait for two and no bar seating was available. I guess I just don't get the hype about chick-fil-a. I normally would never wait for fast food. I just don't get it. We were hungry though and at the time it made no sense to venture to another place. read more

Came here for breakfast with my friend to get chicken minis. First of all, the man called me poor, he said "uhm do you have the money to pay for this???" in a demeaning tone when I asked to scan my app. Anyways, he didn't let me scan so I paid him a 50 dollar bill, he thought it was a 20 and argued me over my change. He was sprinting back and forth from my car over this. Anyways, we get our minis, and they are UNGLAZED. Dry as hell. Not good. This chick fil a is awful with slow and stupid workers. read more

I like chick fil a because their waffle fries are extremely awesome and amazing. Their chicken sandwich is delightful along with their chicken nuggets. Their lemonade is sweet and they offer a wide variety of drinks. They have diet lemonade, normal lemonade diet ice tea and normal ice tea. They have a soda fountain and pretty much any drink you can think of. They have milkshakes for miles. There are many flavors such as; vanilla, chocolate, cookies and cream. They also have a lot of seasonal flavors such as peach in the spring and summer. Their milkshakes are so good that they make me want more. Their workers, who are so nice, make the experience much better than walking into a McDonald's. Most people love chick fil a-- I do too. They always say "my pleasure" at the end of each order. The downingtown chick fil a is the place to go. Back to the menu. They serve their food in all sorts of shapes and sizes and are very ready to make your food exactly how you want. Their fry sizes consist of a small medium and large, they also have all sorts of sizes for chicken nuggets. They have a 4 count, a 6 count, a 10 count, and a 12 count. There drinks also come in many different sizes such as small, medium and large. They have a very well made kids menu at Chick fil a in Downingtown. On their kids menu they have quite a few options for your little one to choose from. They have a 2-6 chicken nugget meal that comes with a small fry and a small drink of your choice. They also have 2 count breaded chicken strips. They also have a kids small breaded Mac and cheese. That is why I love chick fil a and you should too. read more

The staff is always nice, even with long drive thru lines, the line moves quickly, the food is delicious, and they always get your order right. Best fast food around. read more

Terrible service. The employees are either not going to the next customer at the drive-thru or they're forgetting straws or something else.

Worst chick fil a in my area!! The mobil thru lane took over 30 minutes and no apology for the wait. The drive thru was moving so much quicker. This system is not working. Will not be coming back here. Would rather drive the 20 mins to a different one then endure this again. read more

Food is great but this is the second time the staff does not pay attention to customer needs. Ordered 12-pc grilled chicken nuggets and no fork. This isn't really finger food. Also, the sauces that were requested weren't completely filled. Ordered 2 sauces for 12-pc nuggets and a sauce for a chicken sandwich. Received only one sauce for both. This is a busy, busy store but I may need to find another location that will get the order correct. read more

me and my friends got food thru the drive thru we forgot to order something so we walked inside and ordered a medium mac n cheese and a medium fry and it took 30 MINUTES. even tho other people who ordered way more food than us got it first this is completely ridiculous. IF I COULD GIVE 0 STARS I WOULD!!!!! read more

This chick fil a used to be top tier. Service used to be pristine! Now even with little to no cars in drive thru orders take forever. Even in the express lane which is supposed to be "fastest" I literally just left here and just spend 15mins as the only car in the "express lane" read more

Best everything! I order food from this establishment very often. The food is amazing and customer service even better. Every time I order my food I get what I ask for and I get it on time. Granted there are times when it takes a while but with a line around the building it makes sense. Food is always perfectly cooked and plentiful amounts of sauce packets are given to me when I ask. I would 100% recommend this place to anyone. read more

chick fil a has the best chicken sandwiches and the milkshakes are #1 and the waffle fries are off the hook. price is just right just wish the chicken nuggets were a little more for the price. they need to do a chicken nugget bundle with cheaper prices. the workers are always on top of the orders and are dedicated to having the order right food is always so fresh and steaming hot compared to other fast food places. the staff is always friendly and happy to serve their customers. the staff is courteous and efficient. read more

Chick-fil-A - Fast Food Near Me - Downingtown, Pennsylvania

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I really love the food. The service is pretty good as well. I'm just really surprised that they took away the Veteran's discount. Being a Vet made Chick-fil-A that much sweeter for me. The respect factor. I don't think any other fast food place has ever given a discount to Vets. Please bring it back. read more

Food was good. Line was long. Didn't ask what sauces I wanted. I asked when I got my food. The lady didn't listen and brought back a mix of sauces that included nothing I Asked for. Ketchup, mayo and chick filet sauce. I had to park and ask again. Door was locked so I asked the lady again running car orders. She brought me back two mayo and two ketchup. No chick filet sauce for 60 nuggets and two chicken sandwiches. I said this for 60 nuggets and two sandwiches and she walked away and never came back and said nothing. I can't believe that is really how she left it. I shouldn't have to go home to use my own condiments when all that should be included. $53 for food and get dismissed with not even a word. I called the restaurant. They didn't answer their phone. I left a message and they still haven't called me back. Not good. read more

I love Chick-Fil-A! They satisfy all different types of cravings. Tonight, I was in the mood for something healthier, so I tried their grilled nuggets with a small side of the superfood salad. So juicy and flavorful! Dare I say it was the best grilled chicken I've ever eaten! I had a free offer for a small peppermint chocolate chip milkshake, so I also redeemed that because 'tis the season! read more

Chick-fil-A - Fast Food Near Me - Downingtown, Pennsylvania

food is buss man , will got back its the best fr the service is so fast , i love this place

Went at 9:30 am purchased 2 gift cards and a coffee to go. Well...got the gift card and no coffee waited 10 min for a coffee to go and still not right (how can you get coffee wrong). The customer behind me immediately got their drink from the associate at the register but I had to wait and had to ask 2 other employees for it. So so disappointed! read more

This location has declined significantly in recent years. I just spent 30 minutes with my screaming toddler in the car waiting on our mobile order. What is the point of ordering ahead if you wait longer than the people in the drive thru?? I could see from my car there were several employees standing around chatting while all three lanes were backed up out to the entrance. Terrible management, terrible employee work ethic. Don't waste your time. The west Chester location has far better service. You could drive there and back to Downingtown by the time Downingtown had your order ready. And it probably wouldn't be right either. read more

Really the worse Chic Fil a I have ever been to. The chicken wasn't cooked to the restaurants standard maybe because they were backed up like the Chic Fil a's restaurants usually are. Never seen the drive through ran so haphazardly. All Chics have the same type of 2 Ines converging into one except this place didn't get it right and the sandwiches and nuggets weren't cooked to how im use to having them cooked read more

I can go on and on! But the young gentleman at the end of my visit- Isaiah! He made sure I left saying, WOW! Chick-fil-a should be thankful to have such a pleasant employee! read more

Everything is always so yummy, crispy warm fries, great nuggets and awesome workers, very polite !!!

Saturday ordered a chicken nugget tray, they didn't give any sauces when I asked twice, today ordered a southwest salad, got a market instead with southwest toppings, this place going down hill read more

Ordered 12 piece grilled chicken and received grilled chicken wrap instead. Lady told us she could swap the chicken wrap for the nuggets but never gave us are nuggets we wanted from the beginning and completely ignored us.... Waited over 30 minutes and everyone was done there meals while we were still waiting. Some of the employees are rude and don't care. Never going back here again. Go to the one in exton they never disappoint. read more

Really know how to do a drive up. 2 people taking orders, a 3rd taking the money and then a window full of reps fulfilling our order. No fuss or muss. Great fresh food and excellent service. read more

Well else can I say it Chic Fil A... it never fails best food out there. I wish there were more of these around

Quick and easy. The kid wanted some fries so here we are! The place never skips a beat At least not when we go. One of the only fast food places we typically go to. As most Chick-fil-A is their customer service is second to none. read more

I love Chick-fil-a! They have a super yummy breakfast sandwich. It's their from scratch biscuit with a small fried chicken breast. Oh my! I have tried their other breakfast sandwiches but I don't enjoy them as much as the chicken and biscuit sandwich. I like how they butter the inside of the biscuits! Nice touch! Their frozen lemonade is awesome! Make sure you try one if you haven't! You won't be sorry. Especially on a hot day. read more

I really like Chick-fil-A but this location gives the brand a bad name. They routinely mess up the order to the point that you can count on it being wrong each time. I've called the manager about it figuring they would like the feedback and may even try to address it. Not happening. It's not worth visiting this location unless you are ok with getting a bag full of surprises to eat that you didn't order. read more

Waste of money going here, food is NEVER hot anymore, really going downhill fast. And the 2 lanes isn't really working to well.

Great food but wait is always insane... went there tonight and pulled into line at 7:42, took until 7:57 to place order and got to window at 8:14. That's a half hour of my life I'll never get back. They drive thru gets backed up so bad that it ends up all the way into the main street for the complex. If you're in a hurry to eat or get somewhere, don't come to this location!! read more