Listen, I love & support local/small business, and especially now during the pandemic where so many restaurants are struggling, I want to do everything I can to help good, local restaurants stay open. Unfortunately Nudy's on Bridge Street can no longer be considered "good" at anything & there are many better options in the area that I will give my business to. Especially now, if you want people to go out and eat at your restaurant, at least try to make it a halfway decent experience that's worth the risk/cost. At this point I'd much rather stay home than eat here again.
I've hesitated writing this review, but after numerous terrible experiences in a row at the Phoenixville Nudy's it's time. I hope they take it to heart and turn things around.
Cleanliness/Ambience: This place has gotten grimy. Especially during Covid & after watching them barely wipe tables down with the same dirty dishrag, they really need to fix this. Oh and it's FREEZING COLD inside to the point we saw multiple tables (including ours) rush to get out of there. It was a cold day and apparently the heat inside the restaurant either isn't working or can't keep up with the fact the door to outside dining (which is right next to half the inside tables) was open every 30 seconds on a frigid day. My kids ended up getting hot chocolate literally for warmth...inside.
Service: On a recent brunch trip, our food came out in "waves" with my omelet coming first, then around 5 minutes later pancakes, and at another time, over cooked eggs Benedict that had to be sent back, so my options were to eat cold eggs & wait for everyone else's food to arrive, or have everyone else at the table watch me eat. Side orders are regularly forgotten about these days, and when reminded that we ordered bacon on a recent visit, the waiter barely seemed interested then a few minutes later brought out a plate of 3 cold, undercooked, sad looking pieces that we ended up sending back. A side order of scrapple just never came. And don't even think about getting a refill on your coffee...not just because the cups are filthy and coffee cold, but because the servers just don't seem to care. You would think that after screwing so many things up, the restaurant would do something, anything, to try to make it right...but again, they just didn't care, even when they asked "how everything was" and I was respectfully honest with them.
Food: Mostly edible, but damn has the quality gone downhill. We used to get so excited to eat here knowing that even if the service was spotty & prices on the higher end, that the food would be top notch...but not anymore. It's mediocre, poorly prepared diner food now at best.
Advice: Clean the place. Treat your guests like guests & not like they should just be happy to be there. Fix the heat. And recommit to QUALITY. Trust me, people can tell the difference in the food. read more