Man, I like Cookout usually, but one employee had me losing my trust that my food wasn't tampered…read morewith tonight. I asked for a double cheeseburger. The man repeats, "you want a double cheeseburger". I said yes. He said "do you want cheese on it?" I said, "yes, that's what a cheeseburger is; otherwise it would be a hamburger." He piped back before I was finished talking saying, "hey man, my job is to verify your order." I said, "yes I understand. But you asked me if I want cheese on a cheeseburger." I thought it was funny and tried to chuckle it off until I noticed he was visibly irritated. He then asked me what I want on the burger and I said, "lettuce tomato and onion". He grabs the mic and says, "Double Cheeseburger, PLAIN!" I said, "SIR, I literally just said lettuce tomato and onion!" He went back and told them. Wouldn't you know it; my burger came out with NO CHEESE! I told him and he then tried to argue that I said I didn't want cheese on my CHEESEBURGER. He takes my order to the back and now the employee at the drive thru is looking at him in the back and laughing and looking at me. I have no idea what happened to my food. I went to my car but didn't trust the burger wasn't tainted. I went back inside to grab ketchup and a couple employees looked at me smirking. I threw the sandwich away. I don't trust this location now. Mind you ALL I ORDERED WAS ONE CHEESEBURGER!

Five star service for a fast food restaurant - - - how often do you see that? Well, you see that at…read morecookout This particular location was incredibly clean and well maintained. the people at the front counter were awesome. The burgers are GREAT.

I got the avocado burger and it was the best burger that I have had in a long time. I went to the…read moredrive thru and ordering was easy and I received my food quickly.

First time eating here. Chicken tenders and fries were good, esp the fries. Ranch tasted homemade…read more Daughter enjoyed the kids meal burger. Would def enjoy again.

The burger is fresh and made to order. Some different potatoe sides like tater tots, waffle fries,…read moresweet potatoe fries to name a few. The atmosphere is of course old time feel with some black and white TV shows like Lassie, Lone Ranger, etc. And the place is clean. You order at the counter and the staff will deliver it to your table. Not sure what to order, the staff was fantastic and knowledgeable! I wish that this was in Richmond Virginia! Health Department Rates them "A"

In my opinion, you used to have the best burger around. Why the change to a different hamburger…read morebun? The new one is flavorless, flimsy, and falls apart after two bites. Please change back to the old bun. I am a loyal customer and want to keep it that way. Thanks.

Great Visit , the staff was pleasant and quick. The place was well lit and clean. And the food was…read moretasty. My Italian sub was great , and the people were a pleasure to deal with.

The young people serving you are beyond nice! Jersey Mikes is already my go to place, but this one…read morechecks all the boxes! Fast, clean, high quality, friendly, and very accommodating! Left with a super great sandwich, and a smile on my face!

Went here on Monday June 15th 2026 with my dad after running some errands, and wanted some lunch…read more Also had a gift card, but didn't use it this visit. We parked, and then walked in. Decided to order a medium NY steamer, and a medium Cajun chicken sandwich. Made one of them a combo. Dylan, the cashier was very pleasant and made sure that we were okay with the toppings on the sandwich, as well as the side of pickle. Basically a combo one can get chips and a soda. For the soda, we use the soda machine and can pretty much pick our own soda. We paid with a credit card with a total of 27.16 for 2 sandwiches. We also ate it there, and found a clean table. Totally enjoyed our sandwiches, and will definitely be back soon!

Do not order through Door Dash. I am a dasher and was told to do their drink orders to a sealed bag…read morewhich other establishments put the drinks in the bag with a receipt stapled onto the bag (order not in the bag). I also was told that I need to contact their customer because they were out of the specific chips they ordered. I am delivery not an employee. Any changes need to be done between the business and customer. I apologized to customer because I was not sure if they refunded him for his chips or substituted them (he did not reply to my text through Door Dash). The staff here gave me a pep talk while doing their drink order, Firehouse Subs needs to really know this attitude will hurt their business.

Curb appeal, nothing special, but the charbroiled smell of the smash burgers hit your nose as you…read moreexited your vehicle. Once inside you were greeted by a lovely lady who made you feel like an old friend. She took our order at the cash register, offered a few suggestions and encouraged us to take a seat. The restaurant is small but comfortable, great wooden booths and comfortable bar to sit and watch the game (no alcohol). Their decor was all of you; their patrons graced their photo wall, nice touch. Great family atmosphere. My husband ordered the house burger and he was not disappointed, I had the Black & Bleu, omg that was delicious. The onion rings were so good, reminded me of Everest in California. We brought home Dubai Chocolate treats, they look and smell decadent; we will have to let you know later. We will definitely be back whenever in Conway.

Amazing food, amazing owner, amazing experience. I had the Hearty Artie and it was delicious!…read moreHowever, I have tried most of everything on the menu and I have to say every sandwich is delicious! Aside from the fun atmosphere, it's the warmth and kindness of the owner that keeps you coming back. She makes every customer feel seen and appreciated. This place deserves all the support -- a true neighborhood treasure. I would give it 10 stars if I was able to!!

If you want real food, this is the place!!! I came on Thursday and the chicken sandwich was special…read moreof the day with fries and a drink for $13!!!!! everything is fresh and delicious!! I came in well after 2 o'clock and they were still busy breading FRESH chicken and dropping it in the fryer! I had lettuce, tomato and mayo. And the slice of tomato....Was a quarter inch thick.!!! Not a skimpy thin slice. The Sweet tea was excellent as well!!! And this place is clean!!!! I always look at the table legs....spotless......floor and counters are all clean! I am very impressed and will definitely be repeat customer every time I'm in this area! Their prices are amazing too! I am really glad I found this place. Sorry I was starving so I didn't get any pictures.

This was the worst, greasiest place I have ever eaten in. Should have turned around and walked out…read moreas soon as we opened the door. Anyplace that can't make simple eggs, toast, and hash browns shouldn't been business.

Wow...just, wow. Amazing service and amazing food. Our waiter, David, was personable,…read moreknowledgeable, and very attentive; honestly, one of the best waiters I've ever had. American Wagu Flat Iron was amazing, mashed potatoes were the best I've ever had, and cheesecake was great. I can't recommend this place enough. The caveat is, it might look closed from the outside because the bar is through a set of doors behind the dining room, and I guess most people eat in the bar area. We almost didn't come in because we thought they were closed, but we are so glad we did come in. One of the best meals/dining experiences I've ever had.

My wife and I went to the Crooked Oak tonight for dinner. It is our anniversary and we have made…read moregoing there on our anniversary a tradition, the past few years. This evening was a very good experience, mostly. Let's get the less than positive out of the way. We made reservations for 5PM. We were out and about and got there about a half an hour early. Walk in, spoke with the hostess and explained we knew we were early. (By the way, there were very few people in the restaurant at the time). The Hostess, an older female with longish greying hair, huffed then showed us to a table. She at least took us to an outside table as we requested. She never identified herself. And honestly we felt as if we were bothering her. Ok, enough of that. Now the positive. Our server was Taylor. This young man was awesome. He was upbeat and personable. Very pleasant and wanted to communicate, not just serve us. My wife and I asked for water, and ordered an appetizer of their Mac and Cheese balls. They were awesome. Hot, fresh, stuffed with pasta and warm flavorful cheese. Next we ordered cocktails. My wife ordered a Painkiller. Me an Old Fashion. Taylor recommended I try their version, New Fashion. Made with their mix of a house Bourbon. Man it was good. And the Painkiller? Let's just saw I held my wife hand, and guided her to our vehicle. For our main courses, my wife had the chicken and sausage pasta. I had the Bison Ribeye. Both we would order again without hesitation. The pasta dish was huge. With two breasts and numerous pieces of sausage. Over Fettuccini style pasta, with a lite and flavorful red sauce. It tasted fresh, and rich. She could only eat about a third of it. The rest came home. I ordered my Bison medium rare. The Chef hit it perfectly. Beautiful red meat in the center, nice and warm. So much flavor, and tender. With it I had the potato of the day. They were mashed with the skin. Full of butter, milk, and seasoned. In addition I had a side of creamed spinach. Very rich and deep. The cream tasted similar to a cheese sauce. So good. I brought nothing home. Finished the entire meal there. In addition, because it was our anniversary, the gave us a very nice card. And a piece of cake for dessert. Champaign was offered, but neither of us drink it, and didn't want to waste it. If you haven't tried Crooked Oak Tavern, you are missing a very nice experience.

I asked for a croissant, and the lady told me that they are not serving breakfast. I looked at my…read morewatch and it was 10:35am. So I ordered a chicken sandwich. I waited a while until the girl took my money. I looked behind me and there were 4 cars behind me. Finally someone came to the window and took my money. Then a few minutes later she told me to park and they will bring the order out to me. The three cars behind me parked in the spaces next to me. The car behind me had a big order and received it before me, my one sandwich. I was ready to walk in, and get my money back, when the girl finally brought my order, 40 minutes later, and no apology. I won't ever go back to this Burger King! The sandwich was not very good.

Sat in the drive thru for 40 minutes! Not exaggerating at…read moreall. There were 3 cars ahead of me. 40 minutes later I get to the window and the guy says to me, "WE ARE BEHIND, CAN YOU PULL OVER INTO THE PARKING LOT" I told him I was in line for 40 mins now and showed him. My timer on my phone. I said how much longer. He said 10 - 15 minutes. This tells me in the 40 minutes I was in line, they hadn't even started me simple order of 2 chicken sandwiches. I just said "Nope" and drove off. Extremely bad management here. Don't bother, ever! Every time I pass by here ( even at lunch time) the parking lot is empty. Not surprised!

Waited no more than 5 min for a table, food, drinks and service were excellent and exceeded…read moreexpectations. Fair pricing

Stopped in for dinner and had their delicious steak fajitas with an extra side of flour tortillas…read more There was definitely plenty on a single order for us to split between 2. Service and atmosphere were also good.