Great place to eat and I always enjoy this place - the food is great and they also are very organized and efficient - the best and most organized restaurant in this part of the airport in my opinion! read more

Chick-fil-A - Fast Food Near Me - Cleveland, Ohio

I ordered a Chick-fil-A Deluxe meal, and I was very disappointed. My order was completely wrong. They didn't include my fries, and the sandwich wasn't made the way I ordered it. On top of that, none of the extra toppings or modifications I requested were included. I expected much better attention to detail and service. read more

Service was friendly. It's an airport chick fil a so expectations are lowered. I have never had chick fil a breakfast but am a huge chick fil a fan. The spicy biscuit - grade: D. Not spicy. Not close. Bland. Biscuit had no flavor. Even w healthy dose of chick fil a sauce couldn't save it. Hash browns - grade: C. Again, pretty bland. Coffee - grade: D. Who drinks this? Awful. Overall grade: D. Serious, skip the breakfast. Just not up to their standards. read more

Service was horrible at store #01840 in North Olmsted, OH. Went through the drive thru on 05/13/2026 and the woman who took my order was agitated because I was placing two separate orders and proceeded to "huff and puff" because of this. She rushed me so quickly to take the order, she messed up two items on my order. I ordered two chicken biscuits and got two empty biscuits with no meat, AFTER reading the order back to me. read more

Stopped for a quick breakfast before my flight. I ordered a chicken biscuit and hash browns. It was very quick, I had barely paid and they handed me my order. Chicken tasted good, breading wasn't crisp because it was wrapped up though. The hash browns tasted good and were fairly crispy. One thing I didn't think about was how oily it all would be because it was all fried. Just a lot to have in the morning, but otherwise it was satisfying and decently priced for the airport. read more

Picked up a quick breakfast before our flight. Fast service and good food. Abigail was friendly and did a great job! read more

Chick-fil-A - Hash Browns - Fast Food Near Me - Cleveland, Ohio

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Service was average, nothing comparable to your normal chick fil an experience in terms of friendliness. What I felt was odd and honestly disappointing was their restricted menu. They sell regular and spicy chicken sandwiches, meaning they have both spicy and regular breaded filets, however you cannot order a southwest salad with anything but the regular grilled cold spicy chicken. When I asked I was simply told "we can't modify that item". I get trying to be efficient by trying to keep a limited menu but there's really no reason not to allow substitutions like this for a salad, you're already making the filets anyways and if it takes extra time well that's on the customer so as long as it's mentioned I don't see a reason this can't be changed. read more

This place has always been one of my favorite growing up in Ga! Finally got to introduce my family to this fast food chain. Kids enjoyed it to the point we had to get it every day we were in Georgia lol! Even when we got to the airport in Cleveland. I'd highly recommend the crispy chicken sandwich with the waffle fries and Polynesian sauce! Very friendly service, great southern hospitality.... read more

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Oh my goodness! The chicken was hot and juicy, a little disappointed with the fries. They weren't that hot, but I was starving so I just ate them... read more

Chick-fil-A - Number one meal - Fast Food Near Me - Cleveland, Ohio

Chick-Fil-A just does it right! The consistency of service and food quality is amazing! You can close your eyes and dine at any Chick-Fil-A and you'll barley notice any difference. The food quality is a standard throughout their operations. It may not be fancy but the facilities are clean, the food is good, and the staff always greets customers with a smile!! read more

This location at the Cleveland Airport had a cheese dipping sauce that none of the other restaurants have. This is very disappointing, because this cheese sauce is awesome. If the other stores had it, the lines would be much longer. It is the best, and have to have it every time I'm in Cleveland. Way to differentiate yourself! read more

I've had Chick-fil-A at many different locations before, and never had a bad experience. This one is outstanding, I ordered and got my ordered with less than 10 minutes even though there were lots of customers there. The employees here were super nice and friendly; they were really young too, they were either high school or college kids. I came around 6pm on Wednesday (08/09/17), they all deserved a raise including the kids that were cooking in the back. I ordered a spicy deluxe chicken sandwich and an 8pcs of chicken nuggets. Everything was so good and fresh. The nuggets were so hot that I almost burned my tongue. Best restaurant at an airport that I've been too. I would recommend this place to everybody. read more

Chick-fil-A - Fresh chicken nuggets - Fast Food Near Me - Cleveland, Ohio

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As much as I knock the CLE airport for everything they do wrong, this CFA location was really good. The staff were friendly, the food was fast and good (for Chick-Fil-A) and there was plenty of seating in the newer airport food court. The floor to ceiling windows give a great view of the air field. read more

Chick-fil-A - Egg and Cheese Biscuit - Fast Food Near Me - Cleveland, Ohio

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It's New Year's Day and I order some food, the manager named Vince was behind the register to take my order... anyway... I get my food and don't even look, just walk away. They forgot my hash browns.... so Vince runs all the way down to catch me and give me my hash browns. Lol I am so amazed with chick fil a you can't even imagine. I come from a customer service background and that went above and beyond. read more

As always courteous and friendly service. This Chick-fil-a was in the Cleveland Hopkins International airport. Always a safe bet at the airport to eat at this restaurant. The food taste the same no matter where you order it, Chick-Fil-a is consistent in food service read more

My son was at the Cleveland airport awaiting his flight to Navy boot camp. He was instructed to bring little and was given a voucher for food before his flight. However he and his fellow recruits had no pens to fill out the voucher. A simple request to borrow a pen was rejected by both the airline agent and the Subway at the airport location. This left our recruits with no options for food until morning. My son looked around and knowing the reputation of Chick-Fil-A and their employees, he sought and received help there. They gladly handed him a pen "with pleasure" and a few of our military members were cared for. read more

I have never gave 2 stars to any chic-fil-a but Jasmine does not fit their business motto. I understand businesses are hiring anyone that has a pulse because the work force demands. She is someone that would have never been hired under normil circumstances. Retrain her to the company standards of customer service. Her attitude is something I fully expec4lt at McDonalds! read more

One of the friendliest fast food restaurants around is here to hopefully stay in the airport. No matter where you go, these people come from the happy factory. Thank goodness for the food, because the service is poor. They handed us our order without actually fulfilling it, I had to ask them for two separate items they failed to include. Simplistic food, yet delectable. Try the chicken nuggets and one of the world's best lemonades. read more

I don't usually yelp fast food places but they need a little shout out! I was grabbing some breakfast before I got on my flight and all 4 workers at the front were SO nice and super accommodating, and happy to every customer! The service was speedy and my chicken Minis were tasty as usual! Great job at the airport!!! read more

Staff was super friendly, I know what I wanted, and no one was in line. Everything was super fast! Got my food in a timely manner. I could never say anything bad out Chick-fil-A! read more

The manager Bobby J is awesome And if you don't eat meat, don't run away from here. They have an awesome salad without meat and it is soooo good. read more

Chick-fil-A - Chicken salad sans chicken With awesome fresh berries Yummy blue cheese crumbles And bomb avocado lime ranch dressing. - Fast Food Near Me - Cleveland, Ohio

Amazing quality for an airport. Couldn't believe how well the chicken was prepared. We were nervous it wouldn't live up to the quality we are used to at our local Chick-fil-A. It sure did. Keep up the good work! read more

I have nothing but praises to sing Chick-fil-a. This airport location was a great surprise on my way out of town. I got through the line of CFA fans quickly and the turnaround time for food was also quite quick. Service was great, everyone was so friendly. There's also a nice little food court area where there is plenty of seating and large windows so you don't feel like you're in a bomb shelter like the rest of CLE airport. read more

Chick-fil-A - Fast Food Near Me - Cleveland, Ohio

I have been to this ChickFilA multiple times and honestly, I won't be back. I'm a frequent ChickFilA customer in general so I have many comparable experiences. The last TWO TIMES I have been to this airport, my (#1) chicken sandwich has not been cooked through all the way. Now, you would think after realizing this the first time, I wouldn't go back but I figured.... It's chickfila. That just had to be a bad day -__- Tell my stomach that was I had an upset stomach and felt nauseous my entire flight. I'm generally not a complainer but the management team needs to do something to fix this problem before they have a "Chipotle" scare and ChickFilA's go down all over! read more

Food was on point as always but customer service was subpar for chick-fil-a, no smiles, no how can I help you, no my pleasure, McDonalds type attitude from the employees here. Oh well food was good. read more

How awesome it is when grabbing a quick meal before a flight means you can have a Chick Fil A? Only a few minutes to spare on the way to gate but this Chick fil A moved me along quickly with a perfect Spicy Chicken Sandwich, Waffle Fries, and a Coke. How they continue to get it right over and over again is appreciated. read more

This was the 2nd experience at this Chick-fil-A and I will have to say, this location is kinder, faster and better than the other locations I've been to! Even with the massive line and busyness, it was fantastic! read more

Chick-fil-A - Quick service, friendly customer service, which is important. Loved how my order was made perfectly! Spicy deluxe ! - Fast Food Near Me - Cleveland, Ohio

Always exceptional service. Bobby J is pleasant and polite. Kudos for great customer service and great food

is extremely happy with the great service they provide here at the Chick-fil-A at the airport they get the food out to you quickly and it's always quality it's one of the best options here at the airport for getting fast food quickly that actually taste good. The manager on staff is very friendly as well as all the staff I highly recommend it read more

My 12 pcs consisted of crumbs and four REAL nuggets!! WTF!?! I took my order back and asked for my money back... the nuggets are the size of nickels! They have a limited menu here!!!! Go someplace else for your food while at the airport, and if you DO order here, make sure you check your food before walking away from the counter! read more

I have to say that I love Chick-fil-A nuggets and a lot of time on the way home from work I pick them up to take them home for dinner. What a gripe I have that really pisses me off is three times now they haven't put all the nugget in the box you pay a healthy amount for a dozen of nugget and when you come up short a couple nuggets that's not right. When I call to complain the Manager said we just grab a handful and put them in the box so why The hell do they call them a dozen if they're a handful. And OMG there's so fricking small if it's ridiculous their prices and shorting their food. I'm going to think twice before I go back there again maybe I'll visit Wendys the next time!!! read more

Closes at 6:30pm on a Saturday night. Ridiculous. The whole airport appears to shut down for that matter. For a city that's up and coming, really disappointing. Traveling with a family through Cleveland in the evening? Beware. read more