I've been thru this Chick-fil-A 100x. And I have waited before but I'm stuck behind apparently the biggest drive thru order in Texas. And the lady comes swinging by finally, and I ask, "Are we gonna be much longer, I gotta go", after sitting for 5 minutes. And with her worst attitude "if I don't get some help. I'm short staffed." And I tell her "I don't care, am I going to be able to leave?" And this goes on. And I just don't get the attitude. Not at Chick-Fil-A. There wasn't a long line, just a long wait. And I bet she doesn't have help because she's not happy with her job, and ppl don't like working for ppl who hate their work. It sucks to high Heaven to write this because I love CFA and their principles and values but I can't stand attitude, especially hers. read more

Quick service. Good food always get my order right. Nice employees and it's always clean.

literally just went here and this old lady worker was so rude. i just wanted nuggets and fries, NO DRINK, and she kept ridiculing me like i'm stupid for not getting a drink. like why would i pay for a drink if i don't want it?!? she kept bringing it back up and was so mean to me. will not be coming back here. your workers should not be getting paid $15 an hour to make fun of customers. it was not uplifting at all. for a christian business, this woman was NOT acting with christian charity. #bringbackkindpeople How much does it cost to simply be kind read more

I've lived here 8 years and I am quite the Chick-fil-A goer! I've only had an order messed up once and it was because there systems were down. This Chick-fil-A should be the role model for all other Chick-fil-A's read more

Happened to be in the area so I tried this location. I ordered a gallon of unsweetened tea for the lake. I waited about 20 minutes to the side and noticed the 4-5 people behind me got their food first. I stood and stood while nobody asked me if I was waiting on something. I finally asked the teller that I ordered from if he could check on my order. He walked around the side grabbed the tea that had been sitting there for a while and apologized. I understand it's a busy location but there were 12 people behind that counter, not one asked me if I had been helped. Won't be back to this location again. read more

I've had nothing but great experiences from this Chick-fil-A location and I've probably been there over 100 times. I did, however, notice this last time that all of our chicken sandwiches were definitively much thinner than normal. We had 6 sandwiches so this was not a one-off. I think it sucks what our economy is doing to restaurants but my recommendation for Chick-fil-A is to keep the quality and raise the prices. If the sandwiches are thin again I just won't go anymore and that would be a shame. read more

This is the busiest chick fila ever, I have come across. But they are so fast and awesome service. I want to thank you to Mr Wise for being so polite with me and other customers. Very proper grammar person :) read more

This location is really great. They have clean restrooms and the food comes out fairly quickly. If you dine-in they bring your food to your table. I thought that was pretty nice. The employees here mess around a lot and gossip amongst one another a LOT but they are kids so it is what it is. Their counter tops are really clean and their condiments are well-organized. They got my order wrong but fixed it right away so that was ok, too. If you are getting drive-thru, I would check my order if I were you, though. read more

Chick-fil-A - two lines are open during lunch! - Fast Food Near Me - Bee Cave, Texas

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The lord's chicken! This location is always clean, food is hot, staff always on point.

Making your money at the Mall doesn't make me wanna bust your doors down. In fact, I didn't want to eat here. I had my opportunities and other choices in the area. I didn't object when the choice was made. First, the Chicken Biscuit is one of my favorite breakfasts of all time. Add in a honey packet and you've got a gold medal. Do I frequent the place? Within the last year, twice. Little Rooster was with me so I ordered his first kiddo meal. One strip with my choice of side. The fruit cup cut into small pieces was a treat for my son. He ate roughly a fourth of one strip with maybe 5 bites of broken up waffle fry. I had the Grilled Club combo. The sammy made the grade with the seasoning on the chicken; some points off for circular bacon. So why the 4 star nod? They stock plastic baby place mats inside the restaurant. They also offer free Cheerios in small plastic containers sitting in plain view at the register for your child. The sub $3 kids meal with real healty-ish choices for my son is enough for my endorsement. I've been impressed with the chicken biscuit for years. I worked 10 minutes down the road for several years and I was never let down by this location. I may never spend this many stars on a fast food chain again; but for today and this location its worth it read more

I ordered a large waffle fry and got home and it looked like this. This is what i received read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Bee Cave, Texas

Great service! Very fast. However the drive thru and parking is very weird. read more

Terrible service. Order messed up and a very combative manager. Seemed to want to tell me the ticket on the order had 3 entrees. When I explained I never ordered 3, he told me I did. When I said I don't even see 3 entrees on the receipt and that I didn't I was told I was being argumentative... when I asked him to show me where it says it, he told me he suddenly never said that and it's no longer on the receipt. With the mindset of just wanting to leave, I asked what I needed to do just to get the order I paid for and he just kept being very odd and angry. Even condescending. Definitely should not be standing front and center at this place. I own 2 restaurants and I would of fired him on the spot. Clear his employees don't like him either bc they kept laughing behind him as he got more aggressive. read more

Was very angry when I went thru the drive thru and my order was wrong after I drove 20 min back to work and it wasn't what I ordered. My ticket was correct too! I ordered a southwest salad with chicken strips and creamy salsa. My friend wanted the same with Avacado ranch. They gave me a nasty fruit salad with grilled chicken with creamy salsa.... Not what I wanted. The fact they still gave me the dressing for the southwest to use on a fruit chicken salad? Yeah gross. For $25. I want my meal right. Come on yallll! read more

Ate here today while in Austin. This location always gets so packed! Plus we came at lunch time. I am more than impressed with the service and of course the food. I couldn't believe the communication between employees and how fast the lines moved. Always order a #5 8 count and it's so yummy!! The employees are always so sweet and so professional. read more

Chick-fil-A - Fast Food Near Me - Bee Cave, Texas

I hate writting bad reviews but unfortunately this chick-fil-a has failed me a few to many time. Orderes two spicy chicken sandwiches and a medium sized fry. When I arrived home found that they had given me normal chicken sandwiches. Not really a big issue because all of there sandwiches are amazing but the thing that upset me was the fries. 6 frys in a medium order. I get it waffle fries are bigger but common, you can see how empty it looks. This location has on almost every occasion messed up my order. Its a shame cause I love chick-fil-a and but it for my friends all the time. I'd recommend though going to the location on 360 if you can or just head to P Terrys at least youll get the right order. read more

Chick-fil-A - Fast Food Near Me - Bee Cave, Texas

It Chick-fil-a need I say more!!!! I will because we ordered a huge platter of food for a wedding party snack before the event and it was fabulous!! Even paired well with the Champagne the bridesmaids had and beer the groomsmen drank! read more

How is it possible for a business to be ran so well? If everyone had this level of quality, efficiency, and customer service the world would be a better place. These guys are incredible!!!! Great consistent and an excellent staff!!!!! read more

It's chick-fil-A what can I say? It's always tasty and painfully addictive! But when reviewing a specific location apart of a larger corporation this will certainly be mostly based on the service. I was only encouraged to do this because of a recent change which I'm unsure is a corporate change or a store based change. Since the reopening the workers now request a name for the order which isn't necessarily out of the ordinary. But i believe the workers are being trained to use our names to be more personal with their customers. In theory this sounds great. But am I the only one who feels a little unmoved, or even uncomfortable? I'm just trying to get my morning chicken minis not feel like suddenly I'm recognized. Of course the workers are super nice. But this specific change has almost made me feel a need to avoid chic-fil-a recently. Personal opinion and not against the business or the food which is why I won't give this a bad rating. read more

This was my very first time trying this restaurant, I loved the details such as the flowers on the tables, also customer services was very nice though it was about closing time. I needed something light and asked for wraps which were delicious, my husband's shared his fries and were really good too. I still need to try more things so I'll leave that point to a five star rating pending :) read more

Not sure why the customer service here is so bad, its amazing at any other location. We called in an online order and made it in line by 10:30, but when the employee came to our car it was 10:31, and she tells us they stop at 10:30 and wouldn't be serving us our order and we can have lunch instead. It's like are you kidding?? This is what we expect of McDonald's, not Chick-fil-A. read more

I have never had a good experience at this location. Today I ordered a catering tray several days ago and paid in advance.... So they have their money. I had a pick up time scheduled. I show up a little late thinking great because I know my food will be ready! NOPE! I ordered with a pick up time and paid... but they won't even start preparing my order until I arrive because what if I didn't show up? WTF? You have my money..... I have a pick up time.... But I have to wait for them to find time to cook my nuggets during the lunch rush even though they have known about my order for days. Never again!! read more

The food is good and chicken is crunchy. The service is amazing, and the staff are very friendly.

The consumer is not stupid... We know when fast food places were forced to close their indoor dining areas a year and a half ago they realized they could make the same money or more by just operating with their drive-through... But Guess what you have consumers like me that will not buy from you if we can't come inside and sit down read more

It's a Chick-fil-A, clean, fast, friendly and they want to get you through and down the road. I always get the grilled chicken wrapped in lettuce, side salad or fruit cup, and iced tea. The best thing about that, no matter where I am traveling to, every order is always the same. read more

Chick-fil-A - Clean, fast and friendly. - Fast Food Near Me - Bee Cave, Texas

Wow Chickfila first you hate the gays and now you hate providing correct service. Love your food of course but you've screwed up my to go order way too many times. Tonight I ordered a chicken sandwich with 2 slices of cheese 2 orders of well done fries and an order of mac and cheese. Paid full. Opened the bag only to find my fries weren't well done, my chicken sandwich had no cheese, and there was no mac and cheese. Cant believe this shit! read more

These guys run a tight ship. Fast service good food friendly workers. Good for them that's the way to do things. Other fast food chains in the area should learn from these guys. read more

this is the worst service ever. It is slow and the people not friendly!!!!! I won't come back unless I have 45 minutes to kill.

Have tried your app pick up in the last couple of months both have been messed up. Last night we ordered from app come to find out your pick up lane was closed due to staffing challenges so we had to get out of the car go inside to pick up our order. read more

SO FAST! I ordered my food on the app then parked in a pickup spot. Within minutes my food was out and accurate! I was shocked at how fast they worked. The gentleman who brought the food out was very kind as well! read more

So take the song one step further: If God was one of us, would He want a Spicy Chicken Sandwich from here? I'm not sure. Whatever you think of Chick-Fil-A's corporate philosophy, I'll give them this--they probably would have handled the oil spill fiasco completely differently, and their marketing strategies are truly Blessed. Good for them. Incidentally, I think He would be vegan. But if this is what we're getting in the afterlife, then it's time to pig out in this one. No matter how you dress it up, dry chicken is dry chicken. What's up with that? Do people really prefer it that way? I couldn't tell what made the Spicy Chicken spicy--it might as well have been some injection from a laboratory solution labeled "heat." It comes out of nowhere, and pretty much overpowers everything else. The best thing about the carrot-raisin and cole slaw sides was using them as cooling mounds of gelatinous goo for intermittent tongue soothing. I'll end this and attempt to delay my inevitable journey to the hot place by pointing out this 620 S location is one very nice fast-food restaurant, bright and clean with faux flowers on every table, a huge and happy indoor kiddy playscape, and a nicely groomed staff all smiley and eager to please. Baked Lays are a good thing, and Coke Zero rocks. If you're avoiding high-fructose corn syrup, you need to be careful of what you order in here, and if you're low-carbing, ask for lettuce wraps and go nuts with the various chicken incarnations. They will accommodate you. They want you to be happy. read more

As I'm driving down the street passing my 16 month old kid waffle fries, chugging on a peppermint shake, and scarfing down an "original chicken sandwhich", one thought comes to mind...damn I wished I owned a few of these places! They must rake in the dough!!! The car lines at this location is enough to scare you away at a glance, but I decided to brave the exhaust fumes and give it a go. To my suprise, it was very efficient and fast with the use of both an order and pick-up window. Sometimes they even have a real person in the parking lot taking the orders!!! Efficiency at its best! But honestly, that milkshake was delish...The holidays are always an excuse for me to indulge so a peppermint shake was the ticket. This is a great place to bring your kids since there is a playscape inside and kids love the chicken bits which are white meat and not parts like the golden arches serve. I don't normally feel the need to rate a fast food place but this is two thumbs up! read more

The staff at this location is great but it seems unethical to have them standing outside taking orders when it's below freezing outside? The poor employee taking my order today couldn't hold the card reader straight because they were shivering so bad. read more

I have never had a bad experience at a Chick-fil-A. But today was my first. No order takers at drive thru. One finally walks up and proceeds to chastise me on what I did wrong, no apologies, just chewing me out saying to place orders with them, and then denying when we told them they weren't there. Really, we sat there for 3 minutes with no one coming up to us in drive thru lane. No one around. Then, half our order in the bags was missing. Had to drive back to retrieve it. Again with the denying...This time denying that anything was missing. (We gave them our bag back to prove it.) Just admit or apologize if the customer feels like there was an issue... Good food, good business, I promise I will be back even though employee issues. read more

This Chic fil A is a well oiled machine. Even though the drive thru lines are crazy at lunch time they move efficiently and the employees are amazingly calm and friendly. Great customer service and delicious food as always! read more

Always a pleasure eating where the crew looks well groomed and clean. I love their uniform and the food is delicious . It is nice to see a company keeping holy the day of our Lord. read more

Great fast food with a very friendly staff. Moved from the greater NYC area 6 months ago, so the cleanliness, freshness of the food, and exceptionally pleasant staff roped me right in. Their spicy chicken sandwich is a must at least weekly. Their salad is quite extensive (romaine lettuce, tomatoes, broccoli, cabbage, carrots, croutons, and sunflower seeds) all for $2.15. Breakfast is a nice surprise as well. All in all, nice selection, pretty healthy for fast food, and quick service. read more

Soggiest fries in all the land... THEY ALWAYS TRY TO FIX THE ISSUE AND FOR THAT I AM GRATEFUL! they always offer to replace them with fresh fries but the problem is not lack of freshness... they just aren't cooked all the way? Maybe? I don't know if the fryer needs to be turned up a few notches. I've even asked for them extra crispy and they are brown and soggy. idk what is going on that only this location always has soggy fries. I love you guys and I hope this helps push towards a solution. I won't give up my chicken or lemonade. On the bright side, I opt for the superfood side which is phenomenal read more

Great customer service by Francisco on Thursday on Thursday night. We highly recommend this Chick Fil A for an easy get in, get out meal. The drive-thru and mobile order lines were some of the fastest we've seen. read more

Ordered through mobile app and order was missing items and was given the wrong items as well. Very displeased with the experience and lack of attention to detail to complete the said order. read more