I ordered grilled chicken deluxe and another grilled chicken protein style. You gave me two chicken club sandwiches. I told you order was incorrect. You told me to pull up front near entrance and you would correct it. Waited 5 minutes, guy brings me bag. Look inside and you people still got it wrong. I'm pressed for time and didn't want to wait again. Terrible service. read more

Drove all the way from Glendale just for them to forget my salad dressing. Waste of gas can't even eat a salad with no dressing.

What happened to the Lemon Kale salad??? Went online to place an order and the best salad that any drive thru could ever have is no longer available!;! REALLY!!? WTH R U GUYS THINKING??? ALL IM GOING TO SAY NOW IS PLEASE BRING THAT SALAD BACK!!! read more

I ordered large fries which is an extra 60 cents just for it not to be filled. It's annoying when I ask for a large and still get a medium sized. read more

Chick-fil-A - Large Chick-fil-A Waffle Potato Fries- Large. - Fast Food Near Me - Avondale, Arizona

Super-friendly staff, the cleanest restrooms around, and the food was great, made with care. What more can one want? read more

I probably eat here far more than I should, but the food is delicious! That being said, this is by far the worst one I've been to when it comes to the line. I've been sitting in line since 2:29 and it's 2:52. I'm the next car, but this is crazy! Waiting in line for over 20 minutes is nuts. read more

Chick-fil-A - Almost my turn! - Fast Food Near Me - Avondale, Arizona

This is the worst Chick-fil-A location. Incompetent employees who always mess up orders. My husband went here tonight to pick up dinner for me. I ordered the Southwest Salad and wanted the grilled nuggets on it instead of spicy chicken. I also wanted extra corn and black beans. Well, wrong chicken was put on the salad and there was literally no corn or black beans at all. It was the wrong salad altogether from the looks of it. Come on, people!!! It's not that hard to get it right. I'm annoyed because we paid almost $9 and it's not even what we ordered. My husband checked the receipt and he ordered it correctly so it was most definitely their error. Ugh. I recommend skipping this location if you can avoid it. read more

This location is extremely disappointing... First of all they don't have ice coffee how can you have breakfast without ice coffee? Next I came back after a decent breakfast experience and of course they don't have breakfast after 1045 so I couldn't order breakfast even though I was ordering exactly around 1045, Very disappointing now the worst part about it is their shit show of a drive-through and they're ordering curbside delivery. Maybe it's just me or the dip shit people of the city but getting in and out to order at this place is a travesty read more

Food is amazing and quick service though during prime lunch hours it gets really packed

Food took tooo long and gave us so stuff we didn't even order Hbbhhhhhhhhhbhzhzbdbshshsjsbsj read more

This location disappoints me every time. The last 3 times we've been here we've been asked to pull forward because our food is never ready at the window and 2 out of those 3 times they've forgotten we're even out there waiting for our food. read more

I love Chick-Fil-A. I've loved it for 35 plus years, and I will continue to love it. I want to make it clear that my review is ONLY for this particular location. Today's visit was the first time EVER that I've left a Chick-Fil-A pissed off at lousy customer service. Consistently fabulous customer service is one of the things this company is known for, but this location fell miles short today from the standard. I was in a rush, which was NOT the restaurant's fault, so I was happy to see that there was only a group of teens in front of me in line at the register. Unfortunately, the teenager taking orders was more interested in flirting and giggling with these boys than she was in taking care of customers. When I was finally able to order, I moved to the side to wait. 25 minutes later, I let the manager know that I was still waiting for my food. She simply gave me a somewhat sympathetic smile and a halfhearted I'm sorry' before disappearing for another five minutes. Then she came back to tell me that they had been waiting on sandwiches, and I was next. I watched another 10-15 orders get filled before she finally handed me my bag without another word. When I DID finally get my food, the sandwich was a soggy mess rather than the golden brown, warm and crunchy delight that we all go to Chick-Fil-A expecting. Corporate, you might want to check up on this one...there wasn't a 'my pleasure' in sight. read more

I literally found a spider in my box wth 0 STARS i called them and they told me that I needed to send a picture via email and they would look into it while I was on my break, I don't have time, I understand it's not that person on the phones problem but they could've handled it differently so I pulled up to receive a proper refund read more

Chick-fil-A - Spider Spicy Chicken Sandwich Deluxe Meal Chick-fil-A- Deluxe Meal - Fast Food Near Me - Avondale, Arizona

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Horrible customer service and the management is clueless what is going on!!!! I used to go there twice a week but now I rather drive all the way to Peoria to get mine Arnold Palmer with 4 pumps of mango DO NOT GO THERE IF YOU WANT TO GET GOOD CUSTOMER SERVICE!!!!! read more

Stopped inside for a quick sandwich. Still pretty mechanical chain operation, but decent tasting sandwich as expected. If you buy one sandwich, the total will come out to $4.01, so it all depends on how nice your cashier is whether she gives you all bills back or 99 cents in change. My cashier gave me bills. I realize nobody pays in cash anymore, but that was takeaway from my quick lunch. read more

Chick-fil-A your crew at this location is becoming a tad bit unprofessional. I should not have to hear your workers complaining about customers not pulling up when there is no one directing the traffic. I understand the delivery of meals outside because of COVID-19, but your outside set up unorganized. The guy had to go back and bring the sauce that was never asked if I wanted any. I've been waiting way longer than I need to. I dread coming here..... I've driven off and UGH! I just realized that they gave me a medium drink instead of a large that I've already paid for. read more

EVERYTHING IS DELICIOUS! The chicken nuggets are my absolute favorite especially with the Chick-fil-A sauce you can't have them without it! The spicy chicken sandwich is also delicious! It only gets better, their simple ice cream cone is so so good I can't ever resist getting one! Also if you love cookies I 100% recommend their cookies as well!!! I can't get enough of Chick-fil-A read more

I came by asking for the veteran deal was very disappointed that it wasn't being offered then some girl at window said it's not offered here or Goodyear. I called Goodyear and they are offering it I was in hospital all morning I got out at 2:30 still driving to finally get here and told it's not offered here. Just messed up my day I was really looking forward for that.. now I gotta drive even further away... to get food.... also was told under same management so if they do we should also but yours wasn't offering it, and Goodyear was I don't believe this. Employees to lazy to check or call. read more

The best chicken sandwiches ever! The staff is friendly and they make sure the dining room is always clean. All the tables have small flower vases in the center which just makes anyone feel great just sitting there. The kid's play area allows your child to have a little fun before or after you eat. It's small but completely safe. a Located in the corner of the restaurant providing great vantage points for you to keep a close eye on your kids The chicken and veggies taste very fresh. Great choices of dipping sauces. My favorite is barbecue. The lemonade here is incredible! Kudos to Dominique for her excellent customer service. She always had a genuine smile when I was ordering and was very polite. Thank you for another great experience at Chik-Fil-A! read more

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We in the C-household are fans of Chick-Fil-A. So when I was out at my moms last weekend, we were in need of lunch while we were out. So I suggested the C-F-A on 99th. OH...If you're a parent of a little one, I didnt know but thanks to one of the employees, I discovered they had these plastic mats to stick to the table for your LO to eat off of. AWESOME IDEA! Now if only I could get Baby C to leave it sticking to the table while he's eating.... lol Clean establishment. Courtious employees. Killer Chicken. :) read more

If you like sitting in 3 lines in order to get two meals then you found the right place.. I ordered a salad which I'm sure is pre-packaged.. and a chicken sandwich with fries... I sat in line to order.. line to pay... and now I'm sitting in a curbside parking space awaiting my food. I arrived at 4:40 and it's now 5:20 and no food yet. I wish I paid with a card so I could just leave. Worst service ever.. go to McDonald's or many of the other fast food places nearby..... my pleasure lol.. read more

I'm very disappointed that my order (UBER Eats) was incomplete. The chips for all the sandwiches were missing. This is the second time it happens!!! read more

I never usually post things like this but I felt disgusted after eating my favorite salad from Chick fil a. As I was about to finish my salad I noticed a little lady bug on my fork and I immediately spit out the food in my mouth from being grossed out. :( read more

Chick-fil-A - Southwest Chargrilled Salad - Fast Food Near Me - Avondale, Arizona

I think I have been to two C-F-A's in my life, one in Chino Hills, CA and this one. Even though I gave it 2 stars, I really want to say this: the staff were friendly and accommodating. The manager and employees were smiling and you felt a genuine desire to serve folks. Bathrooms were clean, tables, too. So why the 2 stars? Well, ordered the soup and salad combo...sorry I don't know the name...but the portions were nice. However, when I opened the salad container, I found two pieced of cardboard. At first I thought it was tortilla chips. Then I looked very closely to confirm that it was cardboard. I took it to the counter, showing the manager. She too was shocked and very kindly asked if I wanted a refund or and exchange. I'm not mean person nor anal retentive. She was kind and genuine and gave me excellent customer service, so I just asked for an exchange. Happily she did so and I returned to my seat to finish it and my soup. After I was about half way through with my soup, unfortunately, I began to feel kinda sick to my stomach, felt a little queazy and a bit dizzy. And then it passed...I chalked it up to perhaps there being a bit too much salt in the soup. But like I said, it passed and I finished both. My friend also finished her meal and we were both fine. I might give them another try...not sure though. And one last point: It took me about 10 minutes to find them in Yelp because they are listed under 'Chicken wings' and I don't think they sell one wing dish....very frustrating... read more

Chick-fil-A - Quote from C-F-A founders - Fast Food Near Me - Avondale, Arizona

I don't understand why it takes so long to get food at this location. It doesn't matter what time you go, you will be waiting for an excessive amount of time. I was in a few weeks ago and heard the manager say to the other staff, "Is the kitchen the hold up?" as the lines were excessively long. There are always so many staff behind the counter, often times even seen waiting for food to be slid down the warmer so they can bag and serve. I don't understand why this location can't do better with their staffing needs to meet the demands of their business. It's pretty disappointing. read more

the slowest chick-fil-a ive ever been to. they got our order wrong on top of waiting in line for 42 minutes. the drive thru situation is the worst ive ever seen its so inconvenient to everyone weather your using the drive thru or just parking. overall horrible location. how are you going to have 4 food baggers and still get my order wrong?! read more

Just experienced the worst service ever at this location! Management seemed to be the issue. Saw two managers - a man and lady and both appeared to not have a clue what to do or how to get the situation in order. We went thru the drive thru ok - but three cars back from the window we sat for 5 mins until we got to the window- once at the window we saw all the confusion and they immediately asked us to pull around and that our food would be ready in 30seconds to one minute. We pulled around and waited for an additional 5 mins - when the man manager came out and saw us still sitting he asked if we had gotten our food - shook our heads no - and at that time someone walked out with our food - and the manager brought it over. My issue is not at any time we're we given an explanation nor did they try and apologize by giving free coupons! I know this isn't typical of this location! But my advice is to let people know the why and then make it up by at least giving free food at another time!!!! Can't even really describe the chaos That appeared to be going on with all customers!!! Crazy! I would steer clear of them today!!!! read more

I am a pretty understanding person however when the same issue occurs repeatedly that's when I get frustrated. I ordered through the mobile app the last two times and both times I check the bag as best I can and when I get home the chicken sandwich was missing. Both times! Same exact order. Says it's on the receipt on the bag but it's not in there. I just called to let them know. First call resulted in me being hung up on. Second call she asks for my name in which I spelled out 5 times for her to say she's not catching it and to spell it again. Ridiculous. No refund, only a credit for next time. Why would I want to keep coming back if every time I pay I don't receive my food? read more

Was happy they opened this location. It's very busy and only have 1 person working in the front. Everyone else will ignore you. I placed an order online to pick up in the drive trough, waited inline for 20 minuets. When I got to the window they weren't expecting me and had me wait in front and never brought the food out. I had to go into get it. read more

Eat More Chicken Chick-fil-A is always very clean, surprisingly calm, fast food restaurant with friendly, efficient staff. The menu at Chick-fil-A has a wide variety of choices including healthy ones. In addition, to the great selections from the menu you just can not beat the service. The employees at Chick-fil-A are nicest folks around. Attentive to your every whim, and eager to please. If you decide not to dine in the drive thru provides quick and efficient service on the run and if you decide to dine in - the kids have a place to play while you can sit an relax. All in all a good meal at reasonable price. My nephew truly thinks these chicken nuggets are the best, and I guess I have to agree with them I've never had a bad meal. read more

What happened to this place? I have grown up in Avondale and remember when this location opened. A wait for food was like a non-existent thing. Everything was always right and so hot and fresh. Now the wait is long and inconvenient, the food is warm, not hot, and the customer service has declined tremendously. I order the same thing every visit because I'm pregnant and I have cravings LoL. It's a Chicken egg and cheese biscuit with extra cheese. It has never been prepared correct on the first try. NEVER, EVER! I always have to go back inside or back through the drive-thru to have it fixed. Occasionally they will offer me something free on my next visit, but I don't want that, I want my food prepared the way I specifically asked. I love Chik-fil-A's food, it is great, but who wants to keep paying for inconvenience and inconsistency? Not I. read more

Chick-fil-A - How sad is this drive thru line... - Fast Food Near Me - Avondale, Arizona

Service is very slow. I've been sitting here for over an hour. They appear to be serving every car in sequence rather than using walkers to try to make the wait manageable. I'll never come back to this location. Last time I tried about a month ago it was just as bad, so I guess this is how this location operates. read more

So I think this place is great but popeyes chicken sammich is way better. I think if I want a chicken sammich, popeyes will be my spot.

I got my order bur the drinks were wring.. Not such a big deal.. And I go to eat fries and I have a huge UNCOOKED FRY in my fries.. why?

Quinn was amazing! I was completely lost trying to find the curbside pick up as well as figuring out how to order on the app. Instead of making me feel stupid or being annoyed with me (because I'm sure he deals with this a lot), he gave me so much grace and understanding. He has such a kind spirit, you can tell he's being genuine. Hold on to that energy, Quinn. You're gonna do great things. Get this man a raise. read more

This place is an absolute nightmare. They expect walk in customers to walk across lanes of traffic to get in the door. The parking lot has more barricades and cones than I-10 has during major construction. All this so lazy people can sit in their car and burn $5.69 a gallon gas and get their chicken fix. Stop enabling this nonsense and go back to normal. read more

Always get my order wrong they still make me wait for my food and didn't give me my food correctly!

My family loves loves loves Chick-fil-a! Did I forget to mention that my family loves Chick-fil-A! This particular location seems to always be busy but, the staff nevertheless are quick, courteous and polite. The store itself is clean whenever I've dined inside. I usually go through the drive-through and even when the line is extremely long there will be a staff member taking orders outside to help things move quickly. I just tried the Diet lemonade and the only difference is they use Splenda to sweeten it. An extremely nice option when you're trying to limit your sugar intake. Take advice from the cows and eat more chicken . read more

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This place is the worst management of all the chi fil A I love chick-fil-A but take my advice and don't go to this one. It's worth the drive to go a somewhere else. They treat you like you're stealing their sauce. Head to the next one! read more

Love the friendly staff at the drive thru and my order is always good and correct. My favorite meal of the day is breakfast. What a way to start your day! read more