Great experience at this Chick-fil-a. It was a cloudy day, but Maddie L.'s friendliness and bright smile were like a ray of sunshine on a warm day at the community pool, which I know a thing or two about as a former lifeguard. I will definitely be stuffing my face hole at this location again. -Billy read more

Oh gosh! This specific location has sooooo many issues. The way this drive thru was designed and built it's sooooo terrible, the entrance it's always blocked by the driver thru customers waiting to be helped, now they have 2 lines one for mobile pickup and that seems to be the problem with this. The afternoon crew seems to have a problem with every one visiting the restaurant they always have an attitude while helping. The food is okay but lately the chicken seems to be extremely done to the point where it's hard, they always forget something when I order to go and I happen to notice the girl handing me the ice cream come licking her finger. The restaurant sometimes is clean, but the kids area needs more attention. Not sure if I wanna give it a try again, but if I do I'll let you guys reading this know! read more

Was in the mobile through line and waited for over an hour. I guess their system was down instead of trying to make it right for their customers or offering even a discount for inconvenience or waters they made us all pay a second time and there was no way to get out the line. My car started overheating with 3 kids in it & a 7month old included. For being a franchise that's leading in customer service it may be lacking here. read more

I love this location since they remodeled and added the mobile drive thru line! It's always busy, but I never have to wait too long. The food is always hot and fresh! read more

Chick-fil-A mobile order line is the absolute bomb! It's location aware so they start your order when they see you're getting close and the timing was perfection. You will enter the mobile order line and scan the QR code and they know you've arrived and by the time you get around the corner, they're walking out with your order. It was amazing bypassing the entire line! The only downside, and the reason for a four instead of a five is the way the parking lot is designed there's no easy way to get to that mobile order line and nothing is clearly marked so you end up in the normal line until The order taker gets to your car. We had to weave through parked cars to get around to the correct side of the building. A little better signage and path to that mobile line would be amazing. read more

Obsessed with their grilled nugget meal with a large side of pickles and buffalo/sorcha sauce mixed together! Diet healthy, and a staple I eat 1-2 times of week. Of course my kids love everything in their menu an love the ones with a play area although the Ellsworth location doesn't have one. read more

I always order my favorite spicy deluxe sandwich, and it's always been great because the cheese is melted and the sandwich is warm including the bun. Today my sandwich arrived at our table and the bun was cold.... What the heck!!! I took it back and asked that it be remade and make sure cheese is melted and bun is warm not cold. Once again that same thing happened 3rd time was definitely not a charm. The manager delivered it along with guy that oversees the line. When i advised them that i wanted a refund and that the three sandwiches were not par to what I was used to getting. They gave me the refund and the sandwich ..... what makes you think i wanted a cold sandwich on the 3rd request for a warm bun and melted cheese... not a hard ask for. read more

First, I always love me some chik fil a ! And we always order when we are hungry. But oh my god, Do we always have something that is missing ???!!!! There's been multiple times where we order a Mac and Cheese and they always FORGETT!!!! Not only that but we recently ordered again , an Avocado Ranch Salad dressing was OPENED ?!??? What the hell yall! It was all smeared on the bag CMON ?!?? We are not going to stand for this and I would like a refund For all the stuff !!!!!!! BE BETTERRRR Not only that my GD potatoes are cold ?!?? I literally called CHICK FIL A and they blamed it on the third party !?????NOOO IT WAS LITERALLY SEALED IT WAS LITERALLLYYY CHIK FIL A!!!! I'm sorry but this is below average and ALWAYS CHECK THE ORDERS PLZ READ IT ITS NOT THAT HARDDD read more

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Got someone else's burger, was already half way to work when I noticed. Very dissatisfied. read more

Chick-fil-A - Fast Food Near Me - Avondale, Arizona

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Wondering if they are cutting costs to try to pay for all the redesign that took FOREVER, they closed the entire time, and really didn't change much other than the drive through. The changes still didn't help the parking lot congestion, just changed it to another form. Anyway, the soda is watered down to the point it's just "essence" of soda. For a 30 piece nuggets , a chicken and two large waffle fries they gave us one little sauce each. Been going here for years, these things never happened before. read more

Forgot my chicken sandwhich made me wait inside for like 20 minutes with no communication besides "we're working on it". A door dasher who's been waiting just as long as me was told to wait at the beginning and then after the time waiting was told the order was picked up. After the door dasher had told them "you guys could've told me before" the employee replied with a sarcastic "it's always my pleasure" read more

This location always forgets salad dressings. So frustrating to get home and only have a dry salad. This is probably the third time it's happened. Trash. read more

I have been craving a grilled chicken sandwich so I asked my husband to go through the drive-thru. I requested no honey mustard and mayo instead, they didn't have mayo on hand but sent us home with some packets. The bread and veggies were fresh, the chicken was well seasoned and juicy. The waffle fries were delicious as always. Another positive experience with the drive thru staff. Overall good experience. read more

When I pulled up the prices alone almost made me drive off. Then the food was no better than McDonalds next door with less portion sizes. The staff were very polite and nice but don't make up for the subpar overpriced food. My breakfast sandwich was burnt and cold. The tater tots were cold and mushy. My daughter's nuggets seemed old and the chicken was hard and chewy. read more

Chick-fil-A - Fast Food Near Me - Avondale, Arizona

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The worst Chick-fil-A in town every other Chick-fil-A will serve you french fries in the morning except for this one worst

Stopped in on 07/19 on our way to Glendale for a concert. We ordered our food without an issue. The interior was filthy. Both mens and women's restrooms didnt have paper towels. Every single table had left over food and trash. The floor had food and trash. We were surprised because that is not typically how Chick-fil-a restaurants are kept. We would not return to this location. read more

you store is miserably cold. didn't enjoy a thing. everyone wearing beanies and jackets to eat. food cold in like 2 minutes from being so cold inside read more

Lately I've been more addicted to their spicy chicken deluxe especially when you add buffalo sauce and mayo. Overall if you order through app I feel you get the food faster and can miss most of the line. read more

I don't really go to Chick-Fil-A. It's a good fast food choice but I inevitably always have a bad drive thru experience... today was no exception. (I chose to pick up food because I am sick and didn't feel like cooking, I wore a mask through the drive thru) I waited over twenty five minutes for a 12 piece nugget with two fries and a drink... the young lady Angel said "I'm sorry I made your food but the guys handing out the food must have given it to the wrong person. I'll give you something for the inconvenience" she proceeded to give me nothing extra and cold food, and too much ice when I had asked for light ice in my drink. I'm sorry I know this is a first world problem but I will never come here again. My experiences are always similar to this read more

I always get the spicy southwest salad and they ALWAYS forget to add the sauce, literally every single. I mostly get it delivered and it never includes its, yes I select it and everything. Even when I go through the drive thru and ask multiple times, they say it's in there and it's not, if I don't check the bag i don't get sauce. So annoying. When it happened the first 2 times it was whatever but now it's every single time, never had a problem with any other location! read more

Ordered online and was skipped in line, then was told to park at their numbered spot where 6 cars past with their orders. We checked out bag and was missing hash browns that went with three sandwich orders. We got a pathetic "sorry" from them. read more

We stopped at Chick-Fil-A because my travel partner has never had it. He later said it was his favorite fast food stop we made. Pretty high praise. Our meal consisted of two brownies, a cup of water, a cookies and cream shake, a side salad, two spicy deluxe sandwiches, and some nuggets. He liked it all. So did I. Was pretty busy and there was a large group training right by us so it was interesting to get a glimpse into their onboarding process. But was also not a great environment to dine in. Good food. Would eat again. read more

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I ordered a big bowl of chicken noodles soup, no chicken, just noodles that's it, don't waste your money.

This Chick-fil-A location is on par with other Chick-fil-A locations. Dining area is clean. Dining room wasn't particularly busy. Food was up quickly. Food was hot and fresh. Spicy chicken was indeed spicy. Chicken was plump and juicy. There is a light breading on the chicken. Rather than a side, I ordered went for dessert. Chick-fil-A brownies are rich, chocolaty and dense; just the way I like them. Food from this location usually travels well. While this was my first time visiting it, my husband has brought food home from here a couple of times. Drive thru is popular at this location. They have it set up as to not cause too much backup in the parking lot. read more

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FUCK YOU GUYS. FORGOT TWO OF MY NUGGETS. FUCKK YALLLL We waited about 20 minutes in the DRIVE THRU only for us to not get two of our 8 count nuggets. We checked the receipt and sure enough we were still charged for the nuggets that never showed up in our bag. I'm very disappointed Chick-fil-A. It wasn't a pleasure. read more

Chick-fil-A - Fast Food Near Me - Avondale, Arizona

This CFA needs better leadership, training or something. I go here for breakfast several times a week on the way to the office. Input in a mobile order before I leave the house, 20-25 mins away. I tell them at the speaker that I have a Mobile order. Not once, Have i recvd my order and went on my way. They always have me pull forward and wait for my order. I have watched people in front of me pay for their order and drive off with it. I have seen the people that order thru the speaker behind me, pay for their order and drive around me with their order. What is the point of a mobile order if you wait 15-20 minutes longer than those that use the speaker? I pulled in at 7:25 this morning, and left at 7:48 with my order. With an apology for the wait. But, it's always like this. Their system is broken. I don't yell at the workers, because it doesn't seem to be them. Its getting to the point where I will skip breakfast, or go somewhere else, because I don't want to take 20 minutes out of my morning to wait. People are always super nice. But, that doesn't excuse the delays. Today, My Half Cut tea does not have any sweet and whatever ice they put in, is melted. read more

I usually don't won't come to this location because of the long lines but I had some time to kill and decided to give it a go. The lines are a little confusing, but there are 3 lines for the one drive thru. The young lady who took our order was not pleasant by any means she seemed more annoyed that we had to read the menu. There is another area you drive up to if you want your receipt, the young lady who gave me my receipt was a lot friendlier then the previous. There was a man standing at the window who was already holding my order as I drove up to him. The plus was our food was correct and it was hot. read more

We did takeout at Chick-fil-A Avondale, AZ off McDowell close to the Harkins. We ordered 3 salads, 2 sandwiches and a granola parfait. The salads were ordered with the appropriate dressing BUT, there were no dressings in the bag. I called on 10/12/23 and was told by a "lead" named Jenna that she would mail out courtesy cards for 3 salads. Today is 11/6/23 and we have received no such courtesy cards. We enjoy eating their food but that experience has left a bad taste. Our order number was 9612045. We would appreciate it if they would hold true to their word and send us the cards, please. Thank you for your time. diana1972@cox.net read more

Dae always has a smile on her face and definitely brings that energy to CFA Avondale! I will be returning.

If you have the time to drive to another Chick-fil-A location I would do it. This location has the worst service, my food always takes forever and there's no drive thru mobile order line here. So even if you order ahead, you still end up waiting longer than actually ordering through the drive thru. read more

Very nice experience! Everyone was very pleasant and helpful. The best face food experience I've had! Had the spicy chicken sandwich it was amazing. Will definitely return read more

The drive-thru mobile express is working MUCH better now. Its like the car pool lane for drive thru. If you're curious how it works: 1) place mobile app order before getting to restaurant 2) drive to the location and get in the express lane (far left) 3) scan the code they have on a sign with your phone 4) go to the drive thru window and get your food Food review: Yes to Mac n cheese, nuggets with BBQ sauce and fries (which I for some reason really like with their Chick-fil-A sauce). Hash browns are such a great price and usually crispy and hot! Salads are all good, esp like Grilled Market one with their apple cider vinaigrette. No: getting lettuce on the sandwiches, lettuce is always soggy. read more

ZERO STARS! This place is garbage! First things first, let me start off with the ambience inside. it was very dull and depressing to the point where I had to ask a worker " are you okay?" I found a table and to my surprise it was sticky and stained from lord knows what and lord knows how long. Instead of the smell of chicken and French fries filling the air it was overpowered by the smell of feet and wet mop. My chicken sandwich was served to me cold! I asked if I could get another politely fast forward 15 minutes later they bring me a new chicken sandwich that was colder than the first one. Honestly could say this is the worst Chick-fil-A I've been too in my life. Stay away! read more

Update: We tried this location again! Take a look at pic breakfast egg and cheese :( plus muffin burnt!! They remade it and refried old chicken and served it again on a burnt muffin. Time wasted and no breakfast! Save your money and go down the street to Goodyear location! This is the first and only Chick Fil A in the whole valley where you can't eat hot delicious quality food! The owner needs to step in and monitor quality. read more

Chick-fil-A - Yuck! Cold cheese and mushy old cold egg plus old chicken. - Fast Food Near Me - Avondale, Arizona

Just went here at 9:47 but got a bunch of crumbs for fries and my water cup was filled all the way to the top with ice

Extremely terrible service. We were in line for over a hour!!!!!!!!!!!!!!!!!!! Inexcusable

Came here around 8pm, all they had were teenagers working the drive thru. Just fine i don't care, but act like you're working. they were throwing drinks on one another in the parking lot. i really would not have cared if they didn't get my order wrong. boo this location. read more

I'm not sure what is happening to this place but it seems that the staff is either lacking in training or just simply doesn't care. Going through the drive through this evening, 5 cars total on either side of us went through because either the guy taking the order didn't know what he was doing or the person ordering was making a massive order. When they finally did get finished and it was my turn to drive up there was no recognition from the employee. No smile no verbal or hand ques just walked past my truck so I just drove off. The 3 lanes that this place has set up has created this issue with several people I know who frequent chick fil a. Also the individual who was supervising the 3 order takers needs to have better personal standards, his clothes didn't fit and his general demeanor was not one that should be in customer service. read more

Didn't get my full order. Maybe it was the workers but I ask for a spicy deluxe, salad, Mac and cheese, fries. Maybe it was my large order that caused them to forget, but THEY did NOT give me MY spicy deluxe. Very disappointed. read more

Strange set up. Not welcoming at all. We are not in covid times. Chic fil a use to be friendly. This is not at all