The manager was young - I forgot his name. But he was killing it! Doing a great job and friendly to all customers and quick with taking orders. So good I even told him he was doing a great job! Food was good and quick! read more

I guess the onion rings come out of their check... (i paid an extra fee to get onion rings never again with this place) read more

Whataburger - Medium onion rings - Burgers Near Me - Phoenix, Arizona

This is my grilled cheese. How pathetic! My husband asked for a side of gravy, paid for it, its missing. They asked for extra jalapeño, they didn't get any. read more

Whataburger - Grilled cheese - Burgers Near Me - Phoenix, Arizona

It's been years since Ive had a chicken sandwich. They were really good and decided to try again. Very disappointing-chicken was tiny, thin, and dry. Would never order again read more

Terrible. Ordered a breakfast platter. The eggs were overcooked and rubbery. The hash browns were so overcooked they were crunchy even on the inside. The biscuit was crunchy but the gravy (side order not included in the meal) softened it up. The sausage was about the only part of the meal that wasn't overcooked. Some of the worst coffee I've ever tasted. read more

Whataburger - Hash brown (very brown) sticks and rubbery eggs. - Burgers Near Me - Phoenix, Arizona

3.4 stars I hate to say it, but I think I like Whataburger better than Mcdonalds and Burger King combined! However, it was my first time trying this fast food, so I can't be sure until I try it a couple more times... What I ordered: Patty Melt: omg...5/5 stars would recommend for those who love fatty, cheesy patties and grilled onions. Chicken sandwich: this was given to us so fresh that it wilted the romaine lettuce on contact. Needs ti be eaten fresh. 4.5/5 stars Banana pudding milkshake: this tasted exactly like its description. Definitely a flavor I've never tried before! 4.5/5 stars Fries: Meh...2/5 stars I will definitely be back. My dog also loved the beef patties! read more

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This staff doesn't have consideration for orders. I ordered the new 9-piece wings. 2 things they did wrong: -I asked for Honey BBQ, I got Buffalo -it's marketed as 9pieces, I got 7 (very small bites too) read more

Whataburger - Bad order - Burgers Near Me - Phoenix, Arizona

First time at a whataburger. Andddd it was just okay. The food itself was t anything to brag about. Very onion heavy on the burgers. My favorite part was actually the chicken tenders and dipping them in the gravy. That was surprisingly good! read more

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3.5 It's an experience. It more similar to the taste of a house made cheese burger without the extra salad dressing for flavor. I was close enough and decided that I should try them out. What kind of burger comes with: Grilled onions, pickles, mustard and cheese? A good one! All that was missing from the menu were sautéed mushrooms. The size of the burger was definitely a defeat; I'd have to seat there and dine in with "the King" himself to see why, "the Chihuahua crossed the road?" read more

Ordered the small combo set of the Whataburger hamburger which comes with small fries ( MCD medium size), and a small drink (MCD medium size). Their portions are BIG for a small set, the hamburger was the size of my palm. I would say if you're used to MCD large then I would order a small if you can eat well. If you're a light eater, you will not be able to finish the small combo. What I appreciated is the price is worth the size and quality of the meal. The hamburger tasted pretty average, it gets the job done but nothing special. What put me off was there was too much mustard on the burger. The combo comes with a choice of sauce. They have a large selection about 9 sauces? I tried the original gravy sauce which was very bland and watered done pepper gravy. Their spicy ketchup wasn't that spicy but will give you mild kick. Most of the spice comes from the jalapeño flavor. Sweet Tea was very sugary for me, I had to dilute it with ice and water. Not that great compared to In N Out. read more

Whataburger - #1 Whataburger - Burgers Near Me - Phoenix, Arizona

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19th ave off the 17 freeway I don't know why I continue to go to that location. their service SUCKS! I waited 15 min for my food in drive thru to get cold fries and a burger, the bread was hard!! the drink had no syrup it was so disgusting I would love to know who was the manager tonight... you should be as of yourself. read more

for starters it was my first time ever going to this food/restaurant. I came in with a smile on my face and left quite the opposite. As soon as i got my food mind you I ordered something simple a burger and side of fries, once i took a bite of my burger i instantly felt cold or frozen so i took a look and it was straight mighty raw. I left in despair.... EDFR5 . read more

This place is ran like shit. When you order a combo they only give you the burger. They are giving out the wrong orders to people and then giving the same food to the right customers. Like why would i want food that someone else already touched. Like gross. Seems like there is no manger managing this mess of a place. You got employees yelling to shut up and there are going to kick another employees ass in from of everyone. Every unprofessional i would NOT go back there. This place is ridiculous and has gone to shit over the year. read more

They didn't even give me dressing for my salad , or a fork . Bad service tbh smh, girly even asked me what dressing too read more

Whataburger - No dressing , bad customer service tbh - Burgers Near Me - Phoenix, Arizona

order was taken bye one person then going to drive they got to the window, paid for the food we ordered, got our drinks and then sat there for about 7 minuets waiting for the rest of the order and a different employee comes to the window and asks us what we ordered and I repeated our order then another 7 minuets goes bye and we get our order, or so we thought! No completely wrong, had to return to get what we ordered and bye the time they made it right the rest of the order and gotten cold! Theyre food isn't even that great! For the prices you pay and quality of the food just isn't worth it! This was the whataburger on cactus and Tatum in PHX read more

I heard this place was good. Burger was below average and fries were cold and soggy. Staff was very friendly.

Came here after a concert. Ordered my food. Got rang up as two separate orders, okay whatever run my card twice. They were busy obviously, so I had some patience. after getting to the window they asked us to park and we proceeded to wait ONE HOUR for our food, and half our food was missing. Another 20 minutes of waiting later, we finally get the rest of the food. Mind you cars that ordered after us got their food bags before we did. we got two sandwiches...like come on. The whole "running two lines" when it's busy is counterproductive. Won't be returning!! read more

Good burger, but doesn't live up to the hype. I get it, we all feel different about finding the best burger. This was average quality as expected, but wasn't anything special to my tastebuds. read more

If you order from here late at night, they're gonna take forever and just steal your money

"Whataburger Whatabummer" Last night I decided to go to the new Whataburger that recently opened near me. Restaurant 1571 at 3301 W. Peoria Ave, Phoenix, AZ 85029. I pulled into the drive thru around 9:35 PM, I was happy to see that there were only 2 cars ahead of me. I got to the drive thru menu and placed my order at 9:45 PM. They have 2 drive thru lanes, one near the drive thru pick up window and the other to the right of the lane closest to the drive thru window. Whatwasteoftime, after about 35 minutes of waiting for my order and watching the car that ordered after me get their food in the drive thru lane closest to the drive thru pick up window, one of the staff came out and brought me my order. The order they brought out to me only had half of the order, so I had to yell out my window that my order was missing half the items I ordered. Before the staff gave me my order, he repeated what my order was and gave me the items. I told the staff Whatapart of my order that was repeated several times when the order was made did they not get correct??? The staff apologized and went back in to get the other half of my order that was missing. I finally got all of my items and left the drive thru at 10:20 PM. I get home to find that one of the burgers had onions "on top" of the bun and no onions were clearly requested for that burger. Also the buns on both burgers were in poor condition as the buns were falling apart as we were eating the burgers. Whatabadexperience, I Whatahad a better time going to the Mcdonalds 2 stores down if I Whataknown it was going to take almost 40 minutes for them to get my order wrong and the items in my order were cold and not fresh. But I can only think of what Whatabeen. I think I will stick to the Whataburgers that are not near me because this new Whataburger is not what the average customer Whatawants, Whatabummer. read more

Ordered through door dash and had missing items in my order. Contacted the location and they said we would take care of it if I came in( ordered and paired fees to a paid this) went to the location and ask if I could also have the onion rings in the order since they would be cold by the time I got home. Was clearly told "that was not what we talked about" I said I know but how am I going to eat a warm burger and cold onion rings. Manager stated "nothing I could do about it. Everything he could do! I asked how much was the order and he stayed the price I told him " I paid for a delivery fee. Thanks to the stores poor service my order was incomplete and now I still have to pay for onion rings so I can enjoy a warm meal in compete. Disappointed I said I'll just take my order. He quickly replied I gave you a free brownie... I couldn't make sense of this manager that can't do anything about it but could give away free brownies. Very confusing interaction but that's what get for ordering food from this location with such poor service. read more

Shut up! Finally learned how to order "THE BEST" Whataburger Patty Melt. First of all, Whataburger serves a delicious patty melt. On its own. But heretofore: * I've nixed the secret sauce but I had a realization that this sauce, like a mayonnaise, is more of a sandwich lubricant --and it seems to always help - * I order double cheese; * I order extra onion, grilled, on the sandwich, and, * I order a side of raw, chopped onion; * see Plochman's Yellow Mustard. Excellent to hold the raw onions in place. Not French's. This is better. Delicious. Fries are good. Chocolate shake was delicious, and look Ma! No whipped cream! Better than just another cheeseburger. Know what I mean? read more

Whataburger - Try this mustard, not French's on your Patty Melt - Burgers Near Me - Phoenix, Arizona

April 19th, 2023. Went through the drive thru. Asked for a small burger and a glass of water. I was asked to wait in the right lanFinally some one to come outside to claim my money and she returned later with a bag and a huge glass of water. Water was fine but burger was cold and stale. More napkins then meat! Yech read more

Whataburger - a person sitting on a couch with a receipt - Burgers Near Me - Phoenix, Arizona

This location is really 50/50. Sometimes I show up and get a juicy delicious hot burger with fresh fries. Sometimes I show up and get a dry, not-so-great room temperature burger and cold not-so-great fries. Also they're pretty slow, but worth the wait when you get hot food. Double or nothing- the wait is extra frustrating when you get cold/sub-par food. read more

GREAT CUSTOMER SERVICE. My wife and I oedered the #26 biscuits and gravy breakfast. When we got our order we added some salt and pepper to our liking. However when started eating, our food was warm but not hot. We looked at each other and both had the same reaction. Surprise. I called Dayanna who took our order as she was also the day manager. She came over and we told her about out food. But that we would keep it as we had already seasoned it. She apologized and offered to replace our order and thanked us for letting her know. She came back and told us someone had turned off the gravy burner and again offered to replace our order. We laughed and told her we would keep our food but thanked her and said it was ok as it was. We were finishing our breakfast and were so surprised when Dayanna came up with a bag! She had replaced our entire order to go. She apologized again and said we would have a new meal for later! Lol. We thanked her and laughed. Now that is great customer service. read more

This a the slowest "fast food" restaurant I've ever been to... been waiting 10 min for a burger and wings literally watched 5 people that came after me get their food and when I went in to get a refund there was literally 15 people working in the kitchen but nobody knew where my order was. They are also hit or miss when it comes to the food, half the time it's cold and dry. The other half it's awesome like it should be, one time they gave me a green chili burger. We literally had three chunks of chili on it. Another time entire burger was stacked with green chili. I guess you gotta get them on a good day. read more

Went here on my lunch breach it took them 15 minutes for my husband to get 1 fry and it was already time for us to be back to work there wasn't many people in the lobby and there was only 1 car in the drive thru .they won't tell you if it will take longer then usual wouldn't recommend for lunch maybe if you have all day to waist read more

I don't understand. $18 for a burger, onion rings, and a medium shake. I've been frequenting Whataburger since 1970. Price are ridiculous. The quality has gone down hill. I have had melted cheese on a burger in years. Not only is it not melted, it's COLD! WITH $9.99 Applebee's, $10.99 other sit-downs, even $11.99 at COLD Beer and Cheeseburgers, I don't know how they get away with it. Some of these sit-downs include all- you-can-eat fries and free drink refills. No more Whataburger! read more

Back for lunch ordered everything on the app super easy n fast. Always fresh n friendly staff read more

Whataburger - Burgers Near Me - Phoenix, Arizona

Every time I'm ordering food at this store is something wrong with my order, this time my chicken gravy was watering so nasty Tempe AZ, stor 761 read more

Terrible experience. Made us wait over 30 minutes for 1 burger and 1 drink. When we went inside none of the boy workers were listening to the lady manager and the other male manager were was messing around and was not doing his job. We also saw him outside smoking as we waited instead of helping during the rush. Guess what? We still had to wait another 15 minutes for them to start making the burger once we went inside. We got there at 11:55 and didn't leave until 1:05. Honestly everything about this experience was ridiculous. I was a first time whataburger customer and I am actually disappointed. Corporate will get the next review because that is ridiculous. I visited on June 12th and didn't leave for a whole hour. 1 burger and 1 drink. Don't visit this place it was dirty as well and unkept. They have 3 stars on yelp so beware of deleted reviews because 4.1 is far from what they deserve on google. I asked management who we could talk to about these issues and they said "idk don't ask us". read more

Terrible food and customer service. After looking at this while still in the drive through . I Sat there 12 minutes waiting for the attendant to comeback to the window Lance came to the window twice and stared at me ! He knows I had this food ... It was only until I blew my horn that he acknowledged me. The look on his face.... Made me know this was wrong .... Old bacon , biscuit was old and hard ... eggs well the picture is here... looks like my food was gotten out of the trash ...I called customer service.. for refund and complaint. The manager called and apologized offered free food.... I WILL NEVER GO TO THIS location again ... THIS STORE IS AT 90th snd VIA LINDA SCOTTSDALE AZ read more

I love Whataburger, but this is by far the worst experience I've ever had at one. It might just be in my top three worst fast food experiences of all time. I took my family to this location yesterday at around 6 PM. My wife and I both ordered the same thing: A Hatch Green Chili Bacon Burger. But we wanted it with cheese, and with only one patty (instead of the two it comes with). The gal at the register thought we wanted a junior size burger, and I had to explain to her that we want a regular size one, but with just one patty, not two. We took our number and sat down. It took over 10 minutes before we finally got our food. The fries were not hot anymore, and the he burgers looked like they'd been sitting for a bit. Also, neither burger had bacon or cheese on them. I sent them back to add the bacon and cheese. They came back and only one had bacon added, but neither one had cheese. I sent them back again and when they came back they had added cheese to the one with bacon, and the other one didn't have bacon or cheese added still! I was about to send the one back a third time, but my wife decided she would just have the one without bacon or cheese. I gave her one strip of bacon off of mine. At this point I realized that we'd never been given the Dr. Pepper shake my daughter had ordered. So I had to go back to the counter again to ask for that. Absolutely awful experience! Will not be back! read more

good burger, but all the fries where tossed around in the bag right after getting it, there wasn't even an attempt to get them in the cup.

They are always messing up our order!!! It's really annoying!!! My husband always orders the triple and these idiots gives him a double fucking dumb asses ‍ read more

First Whataburger experience. We loved it! It definitely helped that we were very hungry after exploring the trails in Sedona. Great service in the drive thru - very patient and generous with sauces! We got two meals - the jalapeño burger and the patty melt meals and substituted the drink for shakes (treat yo self! Amirite?) so so good and with no upcharge! Would love to come back here. Too bad we're from California and it will likely be a long while before we're back. read more

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This place has been on our list to visit when we're in a state that has one. We were lucky to have one near our hotel. Many of our friends have mentioned this place and we finally made it here! Here is what we had: Mushroom Swiss burger, patty melt, triple patty burger and a double patty burger. Consensus, all the burgers were definitely greasier than your norm. This may or may not be good thing depending on who you ask. I don't mind a greasy burger but when majority of your bun looks grease soaked then I have an issue with that. The patty melt was probably the best out of the 4. Patty was well seasoned and the bread was not soaked in grease. Needless to say, the 3 of us who had the burgers paid a nice long visit to the restroom. We are willing to try other things on the menu. So maybe we'll have to do a stop here before leaving. read more

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I am Texas born and raised and down there, Whataburger is as big as Friday night high school football. It's where you meet after a football game. In fact, they are in every corner just like McDonalds is here. Call it nostalgia but whataburger is probably my favorite fast food joint. And yes I have tried five guys, In-N- out, and the habit to name a few but for me, nothing beats whataburger; it's called personal preference people, we all have ours. The best thing about whataburger though is their customer service. We were there just before 11:00 pm the other night looking for buttery chicken biscuits and they weren't supposed start making them for at least another half hour because they are considered a breakfast item. They were nice enough to start cooking them early for us though. It took a while because they had to start up their equipment but we didn't mind. The fact that a bunch of teenagers went out of their way to accommodate us speaks volumes of the southern hospitality that whataburger presents. More businesses need to learn from them. The whole paying extra for the ranch still ticks me off though and their kids meal still sucks pineapples. read more

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I used to work at this location in my teen years and I'm happy to see that it's still around! The staff is always friendly and helpful. Their dining area is usually clean but it is small and gets crowded fast. Their bathrooms are clean and well kept. There's also plenty of parking. My drive thru experiences have been well. There can be long wait times depending on the time of day or what you order. The only issues I've had with drive thru is not getting the sauce we asked for. Dining experiences have been well too! Except they've gotten our order wrong many times. We either get someone else's order or items missing. But they always help in getting the order fixed. Their food in my opinion is good! It's your regular fast food burgers, chicken sandwiches, and chicken tenders. My personal favorite is the chicken tenders with gravy or the bacon and cheese whataburger! read more

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The burger was delicious, and I purchased it for my sons to bring to LA. I kindly asked the staff to separate the lettuce and tomatoes, and they happily complied. The customer service was excellent, although the restaurant itself was a bit dirty. read more