It is good but not great They have amazing chicken and good fries Their beef not so good Good service Inside is fine read more

If you want good food in a relaxing atmosphere. This i the place u want to be at. They provide surpsingly good customer service. read more

CHI TEA - Hot Chicken, Burgers, & Wings - Chicken Loaded Fries - Burgers Near Me - Schaumburg, Illinois

See all

Tried out Chi Tea in Schaumburg after seeing some positive Yelp reviews. My first impression was that the inside is laid out a bit odd. The entry is super spacious then dining area completely to the side. There is both an ordering counter and kiosk which has menu item photos (super helpful!). The pricing all across the board seemed a bit high. I got the burger slider, my fiancé a spicy chicken slider, and we split a fry. There isn't complimentary water so we had to pay for that as well. We took a seat to wait for the food and immediately noticed a smell from the cleaner they use to wipe the tables; for sure musty smell. Our food didn't take too long and we really enjoyed everything we got. It was a bit messy so we washed our hands before leaving. The bathrooms were not clean with dirt and dust in the corners and sink with hair in it. The individual working the counter clearly was sitting on his phone when no one was ordering or in the back kitchen at points leaving no staff member visible to guests. This also wasn't ideal in my mind. If reviews were solely based on food, this would be another story. Sadly while the food was good, my overall experience wasn't ideal. I now understand the mixed reviews. I would maybe carry out only in the future. read more

See all

The chicken burgers are GREAT! Consistently good! The only problem with this location is the STALE FRIES! My order today and my previous order a couple weeks ago - we received stale old fries both times, they were very dry. I hope they fix this problem and stop reusing old fries the next day, especially if they want their customers to return. read more

Came for boba, left with everything! We got the angry bird fries which was their crunchy fries with popcorn chicken and their chi sauce, which was kinda tangy/zesty/spicy? Aioli like and it was very good! Chicken was a little overcooked so they were tougher, but overall very good. My friend and I split the spicy big bird and the chi classic burger. The pictures that are shown of the big bird in the restaurant were a LOT larger than what they give you which was kind of disappointing but still very good. We got the Thai tea w/ boba, which tasted like it was from a powder or concentrate since it didn't taste much like Thai tea, but still yum. Cool place to hang with an aesthetic lobby and lots of seating in the back! Prices were too bad either read more

See all

An average rating of 3.2 stars?!?! WHAAAAAAAAT! I've had Chi Tea at both the Schaumburg and Lombard location and equally love them. This location is brand new and it continues to look brand new. Not only do the staff members constantly clean and make sure tables are ready - so do the customers. That's a plus in my opinion when the clientele also takes care of the business. The service was very fast - you are able to order through a tablet or at the front counter. My fiancé and I noticed a longer line at the counter and no one using the tablet to we opted to 'skip the line' and ordered via the tablet . Our food was prepared and ready to be picked up at the counter within 10 mins. I noticed a lot of first time customers ordering at the front counter and the staff members were very kind and patient with explaining the business and providing recommendations. Food and drinks - We shared a peach lemonade which was light and refreshing. Kind of tasted artificial but ya know, it's definitely not peach season lol. For food we got the big bird with mild sauce and devoured that. We're both big fans of chicken and we absolutely love chi tea's chicken sandwich. We also had the loaded chicken fries bc well.. love for chicken is real! This 'side' is massive and can easily be enjoyed as an entree. It's full of flavor and will have you addicted instantly. Soooo good read more

See all

Was really excited to try this boba and burger joint but was a bit let down. First the spicy cheesy beef fries were delicious. We also ordered the cheeseburger which was well executed. Bun and burger and the toppings all thumbs up. The spicy chicken slider was a bit too greasy and I didn't think I was a fan of. Very spicy btw but that seemed to be all I tasted. What was a huge disappointment was the boba drinks. I ordered brown sugar milk tea with 50% sweetness and wow not only was it still so sweet, but the tea flavor is really bold. I can't really pin down what spices were brewed in their tea, but it's definitely not the tea I'm used to getting at other places. I didn't enjoy it. My family also got the Tiger sugar Thai Tea and it didn't taste anything like Thai tea that's known for its floral notes. The taro was probably the only drink that seemed like what you'd expect. I wouldn't come back for the boba experience sadly to say. But maybe the burger and spicy cheese fries I would! read more

See all

maybe it's me. maybe i don't know what Milk Tea should be. The first one I received was far too sweet for me. I asked for a new one without sugar. The replacement was just as sweet. i won't be returning. i don't recommend. the server who took my order didn't really seem to know anything either. didn't know how many carbs were in the tapioca. didn't know what tapioca was made from. wasn't very helpful. i didn't get the tapioca - just milk tea. didn't ask for it sweetened. didn't expect it to be sugary. i have had milk tea before. never had it so sugary. i gave a good tip and still got subpar service and an unpalatable beverage. as noted it might be me. i am looking for a low sugar mildly caffeinated tea beverage to give me a little spring in my step on a sunny August afternoon. Chi Tea wasn't the place to get it. very disappointed. read more

Delicious Thai Tea! Lemonade was amazing too! Will come back to try the rest of the menu!

This place is a hit or miss somwtimes with the chicken. Its cheap tho amd service is good. It does get packed at times

Consistently good!! Can't go wrong with any of the items on the menu! Bigbird sandwich is recommended if you are really hungry and the classic Chitea to stay on the lighter side. If in the mood for just bubble tea can't go wrong with Taro Coconut with tapioca. Schaumburg location is spacious with modern setting. So happy they are finally in Schaumburg! read more

The food was great 5/5 the spicy chickin was great definatly reccomand Jessica is the best worker and the ambiance was great i def recomand!!!!!!!!!!!! read more

CHI TEA - Hot Chicken, Burgers, & Wings - it is the best resteruant in shuamburg - Burgers Near Me - Schaumburg, Illinois

I went to this location for the 2nd time. The first time was pretty good the 2nd time there was barely any chicken in the sandwich. Usually we're full just by eating one sandwich and sometimes even half of a sandwich but this time the big bird wasn't so big. It's pretty disappointing given the price of everything. Even the fries were a smaller portion size The service here is always great Alhamdulillah! The ambiance is always good. read more

I can't lie food is really good, but the place is disgusting. The floors are sticky, The tables smell like toilet cleaner and old rag that hasn't been cleaned in months. Very pungent and not what I want to smell when I eat. And customers services is awful. I walked in and your employees are on the phone texting until I say I'm ready to order and when they take my order they continue to text on their phone. Amazing food but no one has a good work ethic. And just want to hangout in the kitchen area laughing read more

Ordered their classic burger... close as it can get to In n Out burger. My son said better than In n Out. I also got their avocado bubble tea which was also good. Ordering online was a breeze and went to the place, order was ready as promised. The place was clean and it was already busy just after they opened at 11am. Will definitely be back again! read more

Solid halal burger joint, glad to have this new location in our neighborhood. We have been going there for several weeks and the food has been consistent. The Chi Tea classic burger, grilled chicken sandwich, loaded fries are a must try! read more

See all

New go to chicken sandwich spot for me! Came here for the first time and luckily they have a order screen that made the process much easier than ordering up front. The workers were nice and I got my food right away. Honestly, their fries are my new favs and I loved how there was a two flavor option when ordering the boba. 10/10 I recommend for anyone who loves a good chicken sandwich. read more

CHI TEA - Hot Chicken, Burgers, & Wings - Burgers Near Me - Schaumburg, Illinois

I can't stop thinking about the burger. It's got a very unique flavor and a nice crunch from the pickles. I loved it so much I had to get a second one before I left. Next time I'll try a double burger. The fries were huge and also bursting with flavor. And the boba? Freakin awesome. Their presentation is the icing on the cake. This is such a little diamond that people need to try. read more

See all

Loved their cup designs.. Cozy place, great for studying or chilling out with friends. read more

CHI TEA - Hot Chicken, Burgers, & Wings - Burgers Near Me - Schaumburg, Illinois

See all

The cashier / checkout girl has such a bad attitude. The drinks are 4/5 , the interior is nice-- but when you have to order and deal with someone that has such a terrible attitude, it completely ruins the mood and the vibe. Professionalism goes a long way... read more

Unfortunate, I was excited to try this place and I always try to the find the best in a small business. However... Food quality- was average, I waited 45 minutes for 1 bubble tea, 2 big bird sandwiches and 1 order of angry birds! I've been served much faster at a sit down restaurant and had better quality food. The service was painfully slow- as I mentioned 45 minutes. For such a limited menu you would expect much faster preparation and better quality. The ambiance- not worth the hype. I found out about it through social media, just goes to show don't believe everything you see. For all of you Schaumburg locals- You can find better bubble tea at coffee haus and better chicken burger (the zinger) at Mama Maria's. read more

Had guest from abroad and love burgers. We decided to take them to Schaumberg location as it had a better seating availability then Rosavelt rd. The cashier kid was very rude and for sure will never go to that location again. Order at 03:26 Pm and Paid $100 plus for food as we love their food at Bolingbrook location we always go to. The burgers were cold, and restaurant was dirty. Definitely, never going to that location again. Worst experience ever at this Chai tea. read more

i have eaten at both of their locations a lot !!! today was a horrible horrible service at schaumburg iL location. Manager (Mudassir has zero people skills) i had to call the Schaumburg Police to get my money back. Terrible Terrible Experience all because of Mudassir's ego. Bad Business. this is not how a customer should get treated !!!!!! read more

Good food, consistently the same taste. They don't burn the chicken often (Lombard does this more). You can rely on it. They always ask for a tip but don't really service you or clean the tables before or after you eat. Sometimes the garbage is full to the top. The walls have some splattered food near the tables. They do seem to be getting better at cleaning however. read more

Really wanted to like this place but the main chi tea burger had a funky oil or off putting smell to the marinade. I read about it in other reviews too. read more

Great food but take forever to make the food. Its always dirty they need 1-2 members on the floor cleaning the tables. Or else you'll be eating on top of other peoples crumbs. read more

Burgers, grilled chicken, nuggets and fries were all delicious Service was really fast considering we had a large order for 9 Only fault I would say is the buns for the sandwiches were really soggy from being in the container they serve it in. read more

We ordered the Chi Tea Classic burger, fries and one of their bubble teas. Burger was decent. Soft bun, decent meat, a little greasy, but overall not bad! Seasoned fries were amazing! Bubble tea tastes like a powder mix so not impressed. I honestly had higher expectations for a tea place. read more

The food was ok however, I ordered my 9 year old a burger, mild and when I went to try and return they argued with me that the burger isn't that spicy. the point is I ordered a burger with no jalapeños and mild. I then stated that I cN purchase another but not if it's going to be the same spice level. the owner said ok thanks and proceeded to walk away. Also, every table was dirty in the establishment and the garbage was over flowing next to the tables where everyone eat. If you can't handle an order of 800 boba tea then don't take it at the expense of providing terrible service to customers that eat in house. read more

CHI TEA - Hot Chicken, Burgers, & Wings - Burgers Near Me - Schaumburg, Illinois

I wanted to love it... I even gave it multiple chances. Unfortunately, this location has let me down again. Chi tea is my usual go to place for a great crispy halal chicken sandwich. The portions are normally huge and the quality great, it justifies the price they charge. This location does not give you that same quality. The first time I ordered a chicken slider, the chicken piece was smaller than the bun. It looked like they had placed a nugget inside of a slider bun and it was super dry. I waited a few weeks to give it another try and got the bigger chicken sandwich to see maybe it was what I ordered.. again, the buns were bigger than the chicken. The little pieces of slaw swam in the soupy mess of sauce and coleslaw "milk" dressing. Like I said, I've gone to Bolingbrook and Lombard and I have never had this problem. I feel like it's the location. I love supporting local halal businesses but this place is a miss. Quality needs to improve dramatically for me to even reconsider. I don't know who these people are taking pictures... this does not reflect what you get. Disappointed again... read more

Was in the area looking for a place to have lunch and came across Chi Tea. Cute ambiance when you walk inside! You could order on the kiosk or we had a live person. We ordered a hamburger, loaded fries and the banana pudding. We didn't even get bubble tea cause we wanted to try the food. It was delicious! Probably one of the best burgers I've had in awhile. And the banana pudding was amazing!Prices are great too! We will definitely be back to try other items. Definitely recommend! read more

FOOD WAS SO GOOD !! ambience was cute and you can order yourself and it came out pretty fast! Definitely will come back and try the mac & cheese read more

Ordered boba tea tonight and my drink had small shards of glass at the bottom and no one answered the phone when I called

The service is absolutely terrible here, I had to watch 30 other people walk in and grab their takeout orders before I received my dine in order. The food is good which is what saves them. They do really need to work on their service time, it's kind of ridiculous. read more

Delicious food, the mango lemonade and the fries with beef and jalapeño are 100% recommended

Great food, I drive like 30 min just to come here for their big bird fried sandwich. However the ambiance was the issue for me, beautiful environment but family, friends, and I were shocked and disaapointed that there wasn't any music to set the vibe. It brought an awkward quietness to the restaurant. Music would make this place a 10/10 for sure. read more

My co-worker and I finally gave in and ordered from here, and we are highly disappointed!! We ordered the Chi Burger Classic with fries, and the burger didn't have any flavor except for the chi sauce, which in our opinion wasn't good. Also, our fries were hard as a rock, and it didn't have any season on them. This was our 1st and last time here. I'm only giving this a 1 star because I can't submit my review without it. read more

Forgot my fries...Tried calling them and they don't pick up lol. Heres your 1 star enjoy

Order was supposed to be ready at 11:15. I got it at 11:30. Ordered seasoned fries, got plain fries that tasted stale. They didn't put pickles in my big bird sandwich. Dissapointed read more